Just don\\\'t. They may have low fees, and slow but not entirely ineffective service during tenancy. However upon checkout I was met with demands and threats to have the place professionally cleaned (it was definately not upon checkin) and redecorated (it was covered in scuffs/wall repairs/paint patches upon checkin). The inventory was a joke, missing obvious things that were used/threatened against me. The place ended up in a far, far higher standard then when I checked in. They don\\\'t seem to abide by the rules of the estate agent associations they claim to be members. Would certainly not use or recommend them. Ended up getting extremely rude and nasty with me. And lastly, once turned up to the place for a viewing unannounced, letting themselves in.