“This agency is simply disgusting. They are so incompetent that ......”
1 Star Review
Sep 14,2014
By:
'insultedcustomer666'
Sep 14,2014
Branch: London, 201 Parma House, Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N19
Branch: London, 201 Parma House, Clarendon Road
Lettings (as a Tenant)
Postcode: N19
8
people found
this helpful
This agency is simply disgusting. They are so incompetent that any random person picked up from the street would be able to do a better job (they can't even read a standard council tax bill, let that sink in for a minute).
Unfortunately they are not just incompetent, they are also rude, abusive liars. During the time we stayed at a property managed by them, they kept on lying about things like the flat having security certificates which it didn't actually have, or scheduling appointments with contractors which had never been scheduled, then blaming us for not opening the door to these people who had never been there in the first place (I know this for sure because I checked with the contractors once they finally arrived weeks later. This happened more than once). They called us stupid, yelled at us and hung up phones.
The flat had some fairly big problems (including the fact that the whole electrical system had NOT been done by a professional), and they took months to carry out any repairs.
Worst of all, however, are their contracts. They write them in the most ambiguous way possible, so that they can then get away with almost anything. I have never read a contract more ridiculous than the one they made my flatmates sign (unfortunately I only joined the group later and was not there when that happened).
I am not exagerating when I say that dealing with these people (ALL of them, but especially scumbag Gerard) is one of the worst f***ing things that's ever happened to me. Be aware that these people are not here to help you find a place to live in London, but only to screw you over as much as they can and get paid in the process.
What agent could do to change your mind?
Shut down this SCAM of an agency and do something else with your lives.
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Comment on agent fees
Their service is so disgusting that any fee above ‚£0 is way too much. In fact, they should be the ones paying their clients.
8
people found
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