“Trust this agency at your peril. First, they took a ......”
1 Star Review
Sep 12,2014
By:
'Arran'
Sep 12,2014
Branch: London, 2 Roman Way
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Branch: London, 2 Roman Way
Lettings (as a Tenant)
Postcode: E1
27
people found
this helpful
Trust this agency at your peril. First, they took a holding deposit from myself and three other prospective tenants. The proceedings from this point onwards were farcical. Bode is unbelievably incompetent, he hassled us for details which he had already been sent and his response when we corrected him was that 'the office has been busy recently'.
Suffice to say we did not secure the property and we are still to receive the holding deposit back from them.
When I went to the office to try and discuss the issue the police were called as they are just too cowardly to speak in person. I also have a video recording of a staff member being very aggressive to me and attempting to swipe the phone from my hand.
Legal action will almost certainly have to be taken.
Furthermore, they do not seem to be part of an ombudsman scheme, hence they are not a transparent agency.
Do not deal with this company, they try to intimidate customers into backing down and looking at their online reviews no one has a good word to say about them.
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We are part of the property Ombudsman and Arran`s allegations are actually disgraceful.
He is lying about 4 police cars having to be called off, just one car with 2 officers were enough to have Arran, his abusive mum and his friend removed from our premises for being aggressive and threatening and for your information the police asked Arran to delete the video he attempted to make in the premises as he did not have permission to film on private property.
Arran I would love to see if you have this video recording still which is unlawful.
Your deposit is still available for a full refund once you and your friends have paid the administration fees which you legally signed for and we have this document as evidence.
This matter is now in the hands of our legal team as advised before and the above statement by Arran is again an attempt of defamation of character.