“The agent was very efficient in setting up the viewing. ......”
4 Star Review
Sep 08,2014
By:
'JMBW'
Sep 08,2014
Branch: Bristol, 30 Regent Street
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: Yes
Postcode: BS8
Branch: Bristol, 30 Regent Street
Lettings (as a Tenant)
Rent PCM: £995
Postcode: BS8
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The agent was very efficient in setting up the viewing. They showed us around late on a Saturday and arranged the viewing with the tenant at very short notice.
The property was taken off the market as soon as we said we wanted it. We were given a few days to pay the holding fee which was very useful. All the forms and admin was sent to us in a timely manner.
The reference service is extensive and was quite stressful. The reference agency wanted proof of address from my prior property as I had left a year before this was difficult to find. My landlord also does not have an email so it took them a long time to get hold of him. In the end we passed and the reference check is not run by Sarah Kenny. However, I did find it a stressful experience.
The agent was helpful before we moved in: they sent me the latest inventory and were happy to hand over the keys at a time that suited me. I noticed there was only one bed on the inventory. When I requested another bed the agency dealt with the issue very quickly and sorted out a new bed.
Overall, I felt Sarah Kenny were efficient, professional and friendly.
Comment on agent fees
I felt the service we received was very professional and of a high standard. However, the fees did seem quite high.
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