Rolfe East
Acton, London, W3
3.9/5, 11 reviews
73% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“Generally all worked like clockwork as far as the agents ......”

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Aug 29,2014
Minithumbup
Laurence
By: 'Mark'
Aug 29,2014
1 people found
this helpful
Generally all worked like clockwork as far as the agents were concerned. Laurence Truett in particular was phenomenally efficient, first putting all prospective buyers in touch, then wrapping the sale up quickly and with good advice. When our purchase went pear-shaped because of mendacious solicitors he was effective in banging heads together and getting things moving again. The firm of solicitors recommended were very bad at communicating though.
Comment on agent fees
1% must be considered favourable.
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Opening Hours
Address

Rolfe East
66 High Street
Acton,London
Greater London
W3 6LE
020 8993 7755

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £468,000 £1,275,000
Lettings 0% 0% £1,650 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 2 6 0 2 1 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Could not have had better agents. Kept me up ......”

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Oct 12,2021
Minithumbup
ash
By: 'GM'
Oct 12,2021
0 people found
this helpful
Could not have had better agents. Kept me up to date with all feedback from viewers, and when the first sale fell through ( thanks to buyers no longer able to get mortgage), found me new buyers within a couple of days. They were always available ...
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“Lack of professionalism from the management side.We moved in 10 ......”

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Sep 15,2020
Minithumbdown
By: 'Celina'
Sep 15,2020
0 people found
this helpful
Lack of professionalism from the management side. We moved in 10 months agor in a flat full of issues (no hot water nor heating for our 3 first days in winter), with a broken boiler which is breaking every 2 weeks. Our request for boiler change are being ...
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“We have had a great experience buying a prope......”

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Nov 02,2019
Minithumbup
Nick
By: 'Jo'
Nov 02,2019
0 people found
this helpful
We have had a great experience buying a property recently with help from Nick and James at Rolfe East in Acton. They handled the negotiation very professionally. It was so nice to deal with gentleman with plenty experience - there was no pressure, they were ...
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“delayed move in date, poor communication...”

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Nov 21,2018
Minithumbdown
Klaudia
By: 'Tenant'
Nov 21,2018
0 people found
this helpful
We had a terrible experience renting through Rolfe. The agent we were in contact with was communicating extremely poorly and was not keeping us up to date on our move in date, which was delayed by several days due to the referencing agency discriminating against ...
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Comment on agent fees
excessive for the extremely low level of service provided, and they refused to refund part of it despite the major screw ups on their behalf
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“It is difficult to tell where the lies end and ......”

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Jan 16,2017
Minithumbdown
By: 'sharb'
Jan 16,2017
4 people found
this helpful
It is difficult to tell where the lies end and the truth begins with these agents. An unprofessional estate agents....
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“I can't heap enough praise on the guys at Rolfe ......”

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Sep 17,2014
Minithumbup
Laurence
By: 'Sue'
Sep 17,2014
1 people found
this helpful
I can't heap enough praise on the guys at Rolfe East, Acton. Lawrence and his fabulous team were a pleasure to work with. From the start their calm, sensitive and encouraging approach made us feel safe in their hands. There were no false promises just ...
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“I had a lovely mews house to sell, but in ......”

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Sep 05,2014
Minithumbup
Laurence
By: 'Richard'
Sep 05,2014
2 people found
this helpful
I had a lovely mews house to sell, but in a tricky location (nearby development pending). Laurence, Patrick and James did a great job getting viewings arranged in the tricky Oct-Dec period, although successful sale not reached until Mar. This came in the same week ...
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“This agent went out of his way to facilitate my ......”

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Sep 03,2014
Minithumbup
Laurence
By: 'David'
Sep 03,2014
1 people found
this helpful
This agent went out of his way to facilitate my sale and move, from the valuation though viewings to the final move, which was beset by snags and delays. When my buyer was late in completing, resulting in cancelations with the removals company they burned ...
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Comment on agent fees
I think the fees were pretty reasonable, and lower than most quotes I had.
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“Generally all worked like clockwork as far as the agents ......”

Share on :
Aug 29,2014
Minithumbup
Laurence
By: 'Mark'
Aug 29,2014
1 people found
this helpful
Generally all worked like clockwork as far as the agents were concerned. Laurence Truett in particular was phenomenally efficient, first putting all prospective buyers in touch, then wrapping the sale up quickly and with good advice. When our purchase went pear-shaped because of mendacious solicitors ...
read full review
Comment on agent fees
1% must be considered favourable.
Was this helpful? Yes

“Laurence and Patrick handled a tricky vendor for me with ......”

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Aug 28,2014
Minithumbup
Laurence
By: 'Ed'
Aug 28,2014
1 people found
this helpful
Laurence and Patrick handled a tricky vendor for me with integrity, good grace and a high level of professionalism. On a number of occasions they went the extra yard to keep the transaction on track and were only able to do this through building a ...
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“The agent supported us throughout the transaction from initial valuation ......”

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Aug 28,2014
Minithumbup
James
By: 'Chris'
Aug 28,2014
1 people found
this helpful
The agent supported us throughout the transaction from initial valuation right through to completion , keeping us updated at all times. They always considered the tranactions throughout the chain and not our sale in isolation. The valuation was realistic allowing us to obtain a sale at ...
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Comment on agent fees
Great Fee basis
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Rolfe East, London W3 6LE



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