Abbey Estates (St Albans)
St Albans, AL1
3.8/5, 17 reviews
71% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction

“Avoid - do not use this company! Terrible experience with ......”

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Jun 13,2011
Minithumbdown
By: 'JollyP'
Jun 13,2011
2 people found
this helpful
Avoid - do not use this company! Terrible experience with them over a 4yr period and would never ever suggest this company to anyone who is interested in renting accommodation in Hertfordshire area. There are far better and more helpful agencies around here! Best of luck.
Was this helpful? Yes
By: GW
Nov 15, 2011
Jolly P you are unbelievably ungrateful! and you should be ashamed of yourself - You did rent a property through us which was one of our cheapest one bedroom flats which was priced at that level because it was in a poor condition. You constantly moaned and whinged about it until we could no longer take you seriously. It was a bit like the boy who cried wolf. When you did have a problem we arranged for you and your girlfriend to move into a three star hotel on a full board basis whilst it was fixed. As usual you were not satisfied with this and decided to work the situation even further to your advantage and insisted that all of your drinks were paid for as well. Please don't keep playing the 'hard done by card' it is very tiresome and you should just accept that you are a conniving and manipulative person out to capitalise on any situation.

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Latest Reviews

Opening Hours
Address

Abbey Estates (St Albans)
48 London Road
St Albans
Hertfordshire
AL1 1NG
01727 846888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £245,000 £985,000
Lettings 0% 67% £850 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 4 6 0 5 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties

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“You wont find a better agent in St Albans...”

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Aug 29,2018
Minithumbup
By: 'Adam'
Aug 29,2018
0 people found
this helpful
Having purchased off Abbey 11 years ago already knew how proffesional, helpful and polite they are. No normal agent BS or some cock sure youth only thinking about commision. Now having sold our house to a difficult buyer I can say that both buying and selling ...
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Comment on agent fees
Fees are the same as everyone else
Was this helpful? Yes

“The perfect sale with Abbey Estates!...”

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Jun 12,2018
Minithumbup
By: 'Laura'
Jun 12,2018
0 people found
this helpful
I cannot recommend Gary and his team highly enough. We recently sold our house via Abbey Estates and the service was second to none. Communication was excellent throughout the process and the support given in progressing the sale was truly commendable. The entire team was ...
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Comment on agent fees
Fantastic. A really competitive rate for first class service!
Was this helpful? Yes

“Fantastic Service...”

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Apr 11,2018
Minithumbup
By: 'D Green'
Apr 11,2018
0 people found
this helpful
We recently bought a house through Abbey Estates and Gary and his team were fantastic. As buyers we were regularly kept informed of the sales process, the team are friendly and helpful and Gary went out of his way to ensure the process was a ...
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Comment on agent fees
As buyers we did not pay fees
Was this helpful? Yes

“We bought a property that was being sold by Gary ......”

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Mar 08,2018
Minithumbup
By: 'CAROLINE H'
Mar 08,2018
0 people found
this helpful
We bought a property that was being sold by Gary from Abbey Estates. It was a long process but Gary and his team were always very helpful and accommodating of our many, many requests to access the property with contractors before exchange. They're a very ...
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Comment on agent fees
N/A
Was this helpful? Yes

“The service we have received from Gary and the team ......”

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Feb 09,2018
Minithumbup
By: 'Paul'
Feb 09,2018
0 people found
this helpful
The service we have received from Gary and the team has been fantastic. They have been professional, reliable, always quick to call us back and always on hand to give us little bits of advice with the sale, (and also our purchase). Gary was open ...
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Comment on agent fees
Fees were as expected in line with most other agents.
Was this helpful? Yes

“Recently sold my property via Abbey Estates St Albans. The ......”

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Nov 27,2017
Minithumbup
By: 'Sharon Mackay'
Nov 27,2017
0 people found
this helpful
Recently sold my property via Abbey Estates St Albans. The service was exceptionally good, they went the extra mile. Their service provision was second to none. The kept in touch relaying viewing details, local price information and market forecasts. I felt that they were with ...
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Comment on agent fees
Good value for money.
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“We recently purchased a property through Abbey estates and found ......”

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Nov 14,2017
Minithumbup
By: 'Matt'
Nov 14,2017
0 people found
this helpful
We recently purchased a property through Abbey estates and found them to be extremely helpful, communicative and responsive. In particular Steve who handled our sale was fantastic from start to finish. Having viewed well in excess of 50 properties and made numerous offers in the space ...
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“Buying my first flat was going to be stressful at ......”

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Nov 11,2017
Minithumbup
By: 'MattS'
Nov 11,2017
0 people found
this helpful
Buying my first flat was going to be stressful at the best of times, with the property market in St Albans being at its most ferocious. Gary and his team went that extra mile to get viewings for me at times that fitted around work, ...
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Comment on agent fees
Couldn't comment on the fees as I was buying not selling.
Was this helpful? Yes

“We dealt with Abbey Estates as first-time buyers. They were ......”

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Apr 07,2017
Minithumbup
By: 'Attie'
Apr 07,2017
0 people found
this helpful
We dealt with Abbey Estates as first-time buyers. They were easily the most pleasant and best-informed of the various agents who showed us around houses during our short search. We ended up buying the property they were acting for, and they were very helpful during ...
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Comment on agent fees
N/a
Was this helpful? Yes

“Just wanted to say what a fabulous team, really helpful, ......”

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Mar 16,2017
Minithumbup
By: 'John'
Mar 16,2017
0 people found
this helpful
Just wanted to say what a fabulous team, really helpful, polite, responsive and helpful. Had a difficult sale and they went the extra mile to help out. Thanks guys....
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Comment on agent fees
Good
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“Highly recommend Abbey's entire lettings team particularly Jo Attewell who ......”

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Sep 04,2015
Minithumbup
By: 'Mary Sharpe'
Sep 04,2015
0 people found
this helpful
Highly recommend Abbey's entire lettings team particularly Jo Attewell who dealt with our tenancy at all times with professionalism, courtesy and efficiency, contrary to other agents we have dealt with in the area. A very personal service and we felt valued as tenants which is ...
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“The worst agents we have ever rented from. Slow to ......”

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Sep 02,2015
Minithumbdown
By: 'Ex Tenant'
Sep 02,2015
1 people found
this helpful
The worst agents we have ever rented from. Slow to respond to real problems such as not having a working heater in our living area over an entire winter, with a young child. It was a cold winter. Slow to return our deposit and took ...
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Was this helpful? Yes
By: Jo
Sep 04, 2015
View all comments (1)
Dear Ex-Tenant I am sorry you feel you have had such a bad experience renting through us. If you would like to contact me directly or on this forum with your name and property address I will certainly look into your complaint and address each point comprehensively. I do not deal with deposit returns and have minimal control over when the independent check-out clerk forwards the dilapidations report but I will certainly look into this as well. Your deposit will have been registered with the ...

“We rented a flat with abbey estates and the experience ......”

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Jan 28,2015
Minithumbdown
By: 'Gemma'
Jan 28,2015
3 people found
this helpful
We rented a flat with abbey estates and the experience has been terrible. Minor issues take weeks to resolve. Whenever we call we are told we would be called back but they never call back. The agents blatantly lie to your face and have no ...
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“Avoid dealing with this agents as they will do anything ......”

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Mar 16,2013
Minithumbdown
By: 'AJ'
Mar 16,2013
1 people found
this helpful
Avoid dealing with this agents as they will do anything do get your money (including lying) and are not helpful at all....
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“We took this property on a short term let after ......”

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Aug 10,2012
Minithumbdown
By: 'Anon'
Aug 10,2012
1 people found
this helpful
We took this property on a short term let after our house purchase was delayed. We had previously rented for 6 months through another letting agent, CollinsonHall, whose service had been very professional throughout, if a little fastidious. In contrast, the service we received from Abbey ...
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“I used Abbey Estates (St Albans) to initially rent my ......”

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Feb 15,2012
Minithumbup
By: 'Charlie007'
Feb 15,2012
1 people found
this helpful
I used Abbey Estates (St Albans) to initially rent my property and then subsequently sell it. On both counts I found them to be very professional, courteous and quick to respond. Based on my experience I would have no hesitation in recommending them to either ...
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Was this helpful? Yes

“Avoid - do not use this company! Terrible experience with ......”

Share on :
Jun 13,2011
Minithumbdown
By: 'JollyP'
Jun 13,2011
2 people found
this helpful
Avoid - do not use this company! Terrible experience with them over a 4yr period and would never ever suggest this company to anyone who is interested in renting accommodation in Hertfordshire area. There are far better and more helpful agencies around here! Best of ...
read full review
Was this helpful? Yes
By: GW
Nov 15, 2011
View all comments (1)
Jolly P you are unbelievably ungrateful! and you should be ashamed of yourself - You did rent a property through us which was one of our cheapest one bedroom flats which was priced at that level because it was in a poor condition. You constantly moaned and whinged about it until we could no longer take you seriously. It was a bit like the boy who cried wolf. When you did have a problem we arranged for you and your girlfriend to move into a three star hotel on a full board basis whilst it was fix ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:10 PM 18/10/2018 by Gary Whittaker

Awards won by Abbey Estates (St Albans), St Albans AL1 1NG


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