Jun 10,2011
By: 'Mikeala'
Jun 10,2011
6 people found
this helpful
It was ups and downs with this particular letting agency, they weren't great but they weren't totally awful either. Don't think the situation was helped by a stingy landlord who was hard for them to contact and wouldn't spend any money on the property. Repairs took weeks to get sorted, if they were at all (broken lavatory all year... good thing there was a second one; the central heating broke down three times in one year!).

The staff were friendly enough, but often didn't seem especially professional, and caused considerable frustration at times. They just didn't seem to get how difficult the poor maintainable on the property made life!
Was this helpful? Yes
By: Karen Rupprecht
Jun 13, 2011
Hello Mikeala, I am sorry to hear that you were not satisfied with the length of time it took to get repairs sorted at your property. If you could contact me to let me know which property this issue relates to I will investigate your complaint further and report back to you. We are always looking to improve our customer service levels and this will assist us in this process. Karen Rupprecht, Lettings Manager/Director, North Bristol Property Centre. Tel 01454 626300 or email karen.rupprecht@cjhole.co.uk.

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CJ Hole

The Mall, Willow Brook Centre, Savages Wood Rd Bradley Stoke, Bristol
South Gloucestershire
BS32 8BS

01454 626300

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Branch - Bradley Stoke, Bristol, BS32