“We just wanted to take the opportunity to write to ......”
5 Star Review
Aug 26,2014
By:
'Roses'
Aug 26,2014
Branch: Newbury, Bartholomew House, 64 Bartholomew Street
Services: Sales (as a Vendor)
Sold price: £280000
Would you recommend?: Yes
Postcode: RG14
Branch: Newbury, Bartholomew House, 64 Bartholomew Street
Sales (as a Vendor)
Sold price: £280000
Postcode: RG14
1
people found
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We just wanted to take the opportunity to write to you and thank you for your absolute commitment and professionalism in our recent house sale in Russell Road. Choosing an estate agent is never an easy task, but you made our sale effortless and conducted the entire process with energy and enthusiasm. Your approach to your work is ethical and principled and your style filters down through your team. Tony ¢â‚¬â€œ your valuations, management, and speed to market were second to none. You even gave us welcome advice when it came to the critical points on our purchase. We had a complicated chain which took careful management and a tenacious approach ¢â‚¬â€œ again thank you ¢â‚¬â€œ we cannot fault your ¢â‚¬Ëœafter sales' customer service, Carol is a true asset to your team and we would not have moved without her.
There are several ¢â‚¬Ëœleading' Estate Agents within Newbury, whose marketing and brand seemingly offer a very clean and professional service. I have witnessed firsthand, on several occasions this could not be further from the truth. Poorly executed particulars, mis-information, incorrect or missing EPC's and an sales arrogance that left us feeling sick.
It was a refreshing to come back to yourselves time and time again, a helpful attitude, always going the extra mile and an abundance of friendly advance. We wish your business well. Please keep up the good work, it's not easy moving house and we look forward to returning to H&W someday if we choose to move again.
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