Me, my partner and my mum have been renting a flat from Duck and Hedges for the past year and are very happy with all the issues that have ever arisen throughout our occupancy. They were always being dealt with in a professional manner.
When we first came across this agent we didn't know what to expect, because we never heard of them neither did our friends, but we were pleased about the service and the contract and all its aspects.
Everything was clearly put on paper in front of us. We were told that we would move in within a couple of days and it was done. On the day we moved we saw the flat cleaned and ready.
Generally we would recommend this agent to everyone.