Ashby Lowery Residential
Northampton, NN1
3.8/5, 66 reviews
71% recommended
100% lettings valuation accuracy
68% lettings fee satisfaction

“Excellent customer service from the residential team, very knowledgeable and ......”

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Jun 08,2011
Minithumbup
By: 'SB'
Jun 08,2011
5 people found
this helpful
Excellent customer service from the residential team, very knowledgeable and helpful in all my dealings with them to date. Very professional approach aided by the maturity of their staff. Would recommend them.

I have also used the lettings side of the business in the past and have found them to be very helpful too.
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Opening Hours
Address

Ashby Lowery Residential
7 Bridge Street
Northampton
Northamptonshire
NN1 1NH
01604 259659

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 68% £400 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 10 14 8 0 1 0 6 4
Areas covered
  • NN1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“I contacted Ashby Lowry to assist with lettin......”

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Nov 29,2020
Minithumbup
By: 'Samantha Smallwood'
Nov 29,2020
0 people found
this helpful
I contacted Ashby Lowry to assist with letting my property. Courtney guided me through the process and went above and beyond to turn things around within 10 days. I can’t recommend them enough and certainly will be using them in the future....
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“Louise Harrison...”

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Oct 11,2018
Minithumbup
By: 'KHALED'
Oct 11,2018
1 people found
this helpful
Louise Harrison is our property manager. She is a fantastic lady with outstanding professional standards. She helped us a lot with a difficult tenant. She responded promptly and efficiently to our requests....
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Comment on agent fees
good
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“We had an awful experience with ashby lowery pretty much ......”

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Feb 03,2017
Minithumbdown
By: 'K McFarquhar'
Feb 03,2017
5 people found
this helpful
We had an awful experience with ashby lowery pretty much from start to finish and I would very much warn anyone against using them. Firstly I would like to point out if you scroll through these reviews please note how reviews left by tenants all ...
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Comment on agent fees
Bad
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“I rented with Ashby Lowery in Northampton and I advise ......”

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Aug 08,2016
Minithumbdown
By: 'Tina'
Aug 08,2016
4 people found
this helpful
I rented with Ashby Lowery in Northampton and I advise stay away from them. I had the ceiling in the bathroom collapsing because of the neighbour upstairs and it took 3 weeks to get it sorted. I had leaks in the kitchen walls due to a ...
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What agent could do to change your mind?
Bad
Attached Filesnbsp;
Comment on agent fees
Bad
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“Laura and Amanda in sales were absolutely fantastic. They were ......”

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Jun 21,2016
Minithumbup
By: 'Sharlena'
Jun 21,2016
0 people found
this helpful
Laura and Amanda in sales were absolutely fantastic. They were very professional all the way through to the end. Model agents. So happy with the service we received . Thank you...
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Comment on agent fees
Fees are good and competitive.
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“Just bought house through Ashby lowery, Amanda Gibson was absolutely ......”

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Apr 04,2016
Minithumbup
By: 'Mr A Khiaq'
Apr 04,2016
1 people found
this helpful
Just bought house through Ashby lowery, Amanda Gibson was absolutely fantastic from start to finish, always polite and courteous. The vendor was an absolute nightmare. Slow, non responsive in fact he didn't care if or when the property sold or complete. Amanda kept the sale ...
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“Fantastic experience from beginning to end with Ashby Lowery. At ......”

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Oct 06,2015
Minithumbup
By: 'William'
Oct 06,2015
1 people found
this helpful
Fantastic experience from beginning to end with Ashby Lowery. At every contact all staff members have been very helpful, friendly, professional and a pleasure to deal with. They have made the whole sale process very easy, straightforward and stress free. Due to various work commitments ...
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Comment on agent fees
Very reasonable fees.
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“The lettings team at Ashby Lowery were great! They were ......”

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Aug 27,2015
Minithumbup
By: 'Tasha'
Aug 27,2015
0 people found
this helpful
The lettings team at Ashby Lowery were great! They were prompt at visiting my property and getting the information they needed in order to market it by the earliest date. They were polite and offered helpful advice on what I needed to do in my ...
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“Very disappointing and frankly disgusted at the services provided by ......”

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Aug 18,2015
Minithumbdown
By: 'Littlemisshappy'
Aug 18,2015
10 people found
this helpful
Very disappointing and frankly disgusted at the services provided by Ashby Lowery. Throughout the whole tenancy they have been what I can only describe as a complete nightmare, and if you ask me, that's still to kind. Whenever there was an issue in the flat, ...
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By: D Wilson
Aug 24, 2015
View all comments (1)
Dear Miss Happy? I cannot, for one moment, think to which property/tenancy you are referring. You should perhaps throw off the veil of anonymity and let me know which property you are referring to. That is of course, if your comments have any basis in truth. Regards, D Wilson Managing Director ...

“I'm not usually the one for writing reviews but this ......”

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Jun 30,2015
Minithumbup
By: 'Justin Bourner'
Jun 30,2015
1 people found
this helpful
I'm not usually the one for writing reviews but this companies expertise enabled me to achieve more than I initially thought possible when selling my house this year. Even when some last minute complications threatened to cause the sale to fall through their input was ...
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“I've found Darren and his team very professional in letting ......”

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Apr 13,2015
Minithumbup
By: 'Keith'
Apr 13,2015
0 people found
this helpful
I've found Darren and his team very professional in letting my two properties in Northampton and respond to issues as they arrive with the utmost urgency. Ashby Lowery are the only managing agents I've used and I see no reason to change and would highly ...
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“The property was not an easy house to sell as ......”

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Mar 20,2015
Minithumbup
By: 'Anne'
Mar 20,2015
0 people found
this helpful
The property was not an easy house to sell as it had particular features not of general appeal being an older property with a very large garden. The agent managed the process very well to ensure that all viewings were meaningful and positive. The negotiations ...
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Comment on agent fees
Excellent value.
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“Darren and Ashby Lowery have represented me for over 14 years ......”

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Feb 08,2015
Minithumbup
By: 'Higgins'
Feb 08,2015
1 people found
this helpful
Darren and Ashby Lowery have represented me for over 14 years so far. They have worked hard to ensure that we have had good tenants in the property, and have always been very fair in both acting as the landlords representative, but also providing a balanced, ...
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Comment on agent fees
Been 'expensive'' over an extended rental and period, but generally status field with the service, and always worked hard to ensure no significant gaps in rental.
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“Worst letting agency ever deal with.Been with them for ......”

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Jan 29,2015
Minithumbdown
By: 'John'
Jan 29,2015
6 people found
this helpful
Worst letting agency ever deal with.Been with them for last 8 years. They do not care about tenants at all. They took £800 of our deposit to paint the walls as they don't like the colours we left (landlord wants magnolia). Didn't let us repaint and ...
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By: D Wilson
Jan 29, 2015
View all comments (1)
Dear John. Let's be absolutely clear about one thing. We did not take anything from your deposit, THE LANDLORD DID for repainting the house when they decide to do it. We receive nothing from what the landlord wishes to retain, there is no benefit whatsoever to us. If you are dissatisfied by the landlords actions then you can take the matter to the TDS arbitration as that is exactly what I would do if I felt as it seems you do. If the arbiter decides that the amount THE LANDLORD has witheld f ...

“Ashby Lowery Residential is my long-standing letting agent of choice. ......”

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Jan 07,2015
Minithumbup
By: 'David'
Jan 07,2015
2 people found
this helpful
Ashby Lowery Residential is my long-standing letting agent of choice. About 14 years ago, having been seriously let down by another agency, I voted with my feet and placed my 2 duplex apartments with Ashby Lowery. It proved to be a very good move! Since then I ...
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“The property I was living in was rented by myself ......”

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Dec 16,2014
Minithumbdown
By: 'KatBrit'
Dec 16,2014
7 people found
this helpful
The property I was living in was rented by myself and a friend. Our experience with Ashby Lowery didn't get off to a good start. We arrived at the property on our move-in date to find one of the walls in the living room and ...
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What agent could do to change your mind?
counter everything mentioned in review
Attached Filesnbsp;
Comment on agent fees
Too much for size of property - I now live in a much bigger 2 bed house with 3 bathrooms which is a lot less rent.
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By: D Wilson
Feb 09, 2015
View all comments (1)
Tenancy relating to Miss A Purkiss and Miss K Cartwright (nee Mrs K Britten) Property address: 15 Great Lane, Bugbrooke Tenancy commencement date: 12th July 2013 rent £650 per calendar month (£21.36 daily) Duration of tenancy: 1 year and 1 month ending on 12th August 2014 Letters dated 10th June 2013 and the 18th June 2013 to Miss Purkiss and Miss Cartwright confirms agreement to rent and a commencement date of 8th July 2013. Date confirmed to landlord. Either the landlord ...

“I have been using Ashby-Lowery to manage my properties for 12 ......”

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Oct 03,2014
Minithumbup
By: 'J. Taylor'
Oct 03,2014
0 people found
this helpful
I have been using Ashby-Lowery to manage my properties for 12 years. The service from all of the staff has always been efficient, prompt, professional and effective - and they are friendly, too. I even moved my last property to them from another agent. I have ...
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“We had a letting that finished because the tenant was ......”

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Sep 29,2014
Minithumbup
By: 'Kennedy'
Sep 29,2014
3 people found
this helpful
We had a letting that finished because the tenant was in financial difficulty and ashby lowery looked after us very well and helped us with all the technical problems caused with a bad letting .They then found a great new tenant who we are delighted ...
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“Darren and his team have managed our properties for over 10 ......”

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Sep 29,2014
Minithumbup
By: 'Dawn'
Sep 29,2014
5 people found
this helpful
Darren and his team have managed our properties for over 10 years. All members of the team are professional, helpful and courteous. The prompt communication and organisation of repairs is excellent, changes in tenants is never a problem as they advertise promptly to ensure there are ...
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“I used this Agency having had experience of renting an ......”

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Sep 03,2014
Minithumbup
By: 'E.Thompson'
Sep 03,2014
2 people found
this helpful
I used this Agency having had experience of renting an apartment from them some years ago. The company dealt with both the letting of our house over the last 2 years and it's ultimate sale recently. The staff in both the Lettings and Sales Department did ...
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Comment on agent fees
very competitve
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“When I gave property vacate notice to the ashby lowery ......”

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Sep 03,2014
Minithumbdown
By: 'Uzair'
Sep 03,2014
4 people found
this helpful
When I gave property vacate notice to the ashby lowery agency I have been advised that I will be informed and get a chance if property needs any cleaning, after property final inspection they found some bits and bobs need to clean like some part ...
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What agent could do to change your mind?
If agency return my money after deducting reasonable amount.
Attached Filesnbsp;
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By: Uzair
Jan 22, 2015
View all comments (2)
Your cleaning contractor did not charge reasonable amount according to the work involved. Thanks ...

“Awful - particularly with the repairs. Michelle makes you feel ......”

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Aug 26,2014
Minithumbdown
By: 'Vicki'
Aug 26,2014
4 people found
this helpful
Awful - particularly with the repairs. Michelle makes you feel like you shouldn't ring up to get something repaired. Horrid tone and terrible customer service....
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What agent could do to change your mind?
Good manners and customer service. Feedback on ongoing repairs.
Attached Filesnbsp;
Comment on agent fees
Would not entertain any movement on price
Was this helpful? Yes
By: DW
Jan 07, 2015
View all comments (1)
Dear Vicki. I would like to know which property you are tenant in so I can investigate your comments. D Wilson ...

“Ashby Lowery are our agents of choice having managed our ......”

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Aug 18,2014
Minithumbup
By: 'R Hunt'
Aug 18,2014
3 people found
this helpful
Ashby Lowery are our agents of choice having managed our property interests for several decades. They have been invaluable in assisting increasing our portfolio and ensuring that our interests are properly protected at all times. We have no hesitation in recommending their services. R Hunt....
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“Standard introduction procedure. Was relieved they didn't try charge a ......”

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Aug 15,2014
Minithumbdown
By: 'Rick'
Aug 15,2014
3 people found
this helpful
Standard introduction procedure. Was relieved they didn't try charge a 'holding fee' unlike a nearby bunch of crooks tried to lay on me. Found property, went through the motions of checks etc with little snags. First day in the property I discovered a complete tip ...
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What agent could do to change your mind?
I was away from 7-10th August. This is 7 days after the tenancy ended. They said they couldn't get hold of me about the 'issues'. What happened to the first 7 days and thereafter...? Cheap shot.
Attached Filesnbsp;
Comment on agent fees
These 'fees' need to be eradicated.
Was this helpful? Yes
By: D Wilson
Sep 26, 2014
View all comments (2)
It is interesting to note that this matter was disputed and that the arbitration ensured the landlord received £40 towards the cleaning of his flat that was left considerably less clean than when this tenant moved out. Address and tenant name available upon request. D Wilson. ...

“I have contacted Ashby Lowery on two occasions via email ......”

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Jun 24,2014
Minithumbdown
By: 'Disappointed'
Jun 24,2014
1 people found
this helpful
I have contacted Ashby Lowery on two occasions via email to ask if they valued properties in Wellingborough as I am considering selling my property. I choose this agent as I had been told that they were pretty good. As yet I've not had a ...
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What agent could do to change your mind?
No, they could simple reply to enquires.
Attached Filesnbsp;
Was this helpful? Yes
By: MD
Sep 04, 2014
View all comments (2)
Dear disappointed. I have spoken with all members of the sales team am I am informed that there is no evidence of your attempt to make contact with us. Furthermore, we have no staff with the name Naomi therefore I can only assume that you have us confused with another firm. D Wilson. ...

“I have recently used the services of Ashby Lowery, as ......”

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May 15,2014
Minithumbup
By: 'Simon Gray (SRG Properties)'
May 15,2014
1 people found
this helpful
I have recently used the services of Ashby Lowery, as a tenant of ours vacated a property, I have a number of properties throughout the UK and deal with various management firms, I can honestly say the service received from both Darren and his staff ...
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“After interviewing a number of agents to sell my house ......”

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Apr 10,2014
Minithumbup
By: 'Jean M'
Apr 10,2014
2 people found
this helpful
After interviewing a number of agents to sell my house I decided on Ashby Lowery. The advice provided appeared to be based on experience and the value was around that which I had hoped and researched myself. The marketing was comprehensive and I was kept ...
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“We let our properties through Ashby Lowery who have always ......”

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Jan 10,2014
Minithumbup
By: 'MW03'
Jan 10,2014
2 people found
this helpful
We let our properties through Ashby Lowery who have always let our properties to good quality tenants. When we have incurred void periods Ashby Lowery have advised on any appropriate improvements to ensure that the property is vacant for minimal period. Both their accounts team ...
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“As a landlord of a number of apartments I have ......”

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Nov 21,2013
Minithumbup
By: 'L Pike'
Nov 21,2013
2 people found
this helpful
As a landlord of a number of apartments I have been delighted with the service from Ashby Lowery in the management of my investments. I have been with them for approaching ten years and during that time they have demonstrated a consistantly excellent service in ...
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“I would like to express my appreciation to the staff ......”

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Oct 23,2013
Minithumbup
By: 'Mrs K Grace'
Oct 23,2013
2 people found
this helpful
I would like to express my appreciation to the staff at Ashbys for their work upon my behalf over the last 10 years. From the finding of suitable tenants to the over seeing of repairs I can thoroughly recommend them and have done on every occasion ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:03 PM 13/02/2017 by Amanda Gibson

Awards won by Ashby Lowery Residential, Northampton NN1 1NH


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