Would not recommend this Agency. I rented a flat from the Glasgow office and had nothing but problems throughout. The flat was severely flooded and no one even came out to see about cleaning up the mess hence leaving us with damp carpets and stained walls. Several maintenance issues were never fixed including a broken extractor fan in a tiny kitchen which made it almost impossible to cook. Every time I tried to make contact I was told someone would be out to have a look or somebody would be in touch... but that never happened and after 4 months I gave up trying. After moving out recently... 6 weeks later and still no deposit back! I feel ripped off paying full rent each month for a damp smelling bedroom with no working light and a kitchen I couldn't even cook in!