“We got in touch with Dutch and Dutch after seeing ......”
5 Star Review
Aug 19,2014
By:
'Niamh+Stephen'
Aug 19,2014
Branch: London, 174 West End Lane
Services: Lettings (as a Tenant)
Rent PCM: £1280
Would you recommend?: Yes
Postcode: NW10
Branch: London, 174 West End Lane
Lettings (as a Tenant)
Rent PCM: £1280
Postcode: NW10
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We got in touch with Dutch and Dutch after seeing one of their listings on Zoopla's featured listings. After dealing with agents who had grim listings and who were disingenuous (at best) during viewings, it was an absolute pleasure to deal with Lois at our viewings. The first of these was scheduled on very short notice by Lois for my husband who works near to the property and the follow up viewing for me one hour later. The property was head and shoulders above others that we had been seeing in the area through other agents.
Throughout contracting on the property Lois was available when we had any questions and responded to emails quickly and with lots of information, never making us feel as if we were inconveniencing her (although, I'm sure it felt like that when I sent the tenth or eleventh email!).
The new landlord and Dutch and Dutch were massively accommodating and although I'm sure the loyalties on the part of the letting agent lie with the landlord in situations like this, it was fantastic to have Lois as our point of contact since she was so personable and helpful and really made it feel like she was on our side too or at least willing to try to achieve a mutually beneficial outcome for everyone (even arranging a subsequent visit to the property last week to allow us to measure up with one of her colleagues Ben, who went out of his way to help my husband with the tape measure/recording measurements etc.).
I can't recommend Dutch and Dutch highly enough, I deal with lots of agents through my work and found D+D to be in a different league. We are now saving for a deposit to buy in the coming years and will definitely be in touch with the firm when we come to find our first home as the level of service offered there has been second to none.
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