“When viewing the property I was told pets were aloud, ......”
1 Star Review
Aug 18,2014
By:
'Spenceev'
Aug 18,2014
Branch: Brighton, 107 Queens Road
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: BN1
Branch: Brighton, 107 Queens Road
Lettings (as a Tenant)
Rent PCM: £800
Postcode: BN1
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people found
this helpful
When viewing the property I was told pets were aloud, there was plumbing for a washing machine and that the bathroom floor would have new lilo? put down. upon moving in, none of the above was completed, and there was no plumbing for a washing machine. and no pets were aloud which resulted in the rehoming of my dog in wales with family.
a very upsetting start to a move into a new home. throughout the tenancy I complained about water leaking from the toilet and the "sinking floor" in the bathroom.
further problems were listed such as the plaster board coming off the walls, and damaged shelf under the sink which needed to be fixed loose cupboard doors, and nothing was done about it...
towards the end of the tenancy the last month the bathroom floor reached a head... and the plumbing gave up and started leaking into the shop below. to which parks pulled their finger out their ass and began the repairs. AFTER!!! I MOVED OUT... now I am trying to claim my deposit back they are trying to claim for cleaning the property after I cleaned it. and since then they have had work men in and changed the floor in the bathroom which causes a build up of mess on its own... they then claimed that there were fleas in the property bearing in mind there have been no pets in the house for 9 months and there were no carpets.... as the whole flat was lament flooring that was not fitted correctly.
in all honesty I would ask you to avoid them at all costs I have used parks twice and both times it has been a nightmare... and a struggle to get my deposit back... by far the worst agency I have used please avoid using them and don't let the smiles and the friendliness they show in the office fool you they really don't care about your problems.
What agent could do to change your mind?
Becky was awful she didn't help she would write things down and never follow them up she made little or no attempt to resolve the issue until it came to a head and started effecting the rest of the property and the shop below and even then they didn't get builders in until we had moved out.
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Comment on agent fees
the agency does not care about the people they rent to, its shocking how awful my experience has been with them and I would not recommend them to any one as their flats are over priced and they refuse to return your deposit on time.
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