One of the worst experiences of my life, after a brilliant sales pitch by the MD, the house was put on the market, overpriced, at his incidence so no viewings. After dropping the price by us to a realistic price after our own research, things started moving. But with every viewing, we were left with no feedback, no phone calls to keep us updated. The MD usually hiding when we popped in the shop. After a buyer was found we had to deal direct with the buyer to get the information we needed. Also the photos taken for the adverts were used incorrectly. A buyer was found, true, someone who saw the ad, that cost us £4000 with no backup or support. Not a bad profit for sitting on your backside.