Tenant Network
Fareham, PO16
4.1/5, 93 reviews
76% recommended
0% lettings valuation accuracy
71% lettings fee satisfaction



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“Me and my husband rented a one bedroom property for 2 ......”

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Aug 18,2014
Minithumbdown
By: 'ellie'
Aug 18,2014
1 people found
this helpful
Me and my husband rented a one bedroom property for 2 years. During the 2 years we looked after the property as if it was our own and we paid our rent promptly. When we checked out, we left the place sparkling, we spent a whole day cleaning the house to a professional standard and even the outside (for good courtesy).

6 weeks pass and we still have not been contacted or received our 650 deposit. I had to chase it up and when I did I find out the man in charge of our checkout did not do a good job to even read and review the independent report, and quickly jumped to the conclusion that a professional cleaner is needed (costing a shocking £100) when really all that was needed is redecoration due to wear and tear to walls and ceiling etc. due to the severe damp and moles from the wet weather and flooding that we tried so hard to clean as they wouldn't paint over. Funny enough the pictures taken alone prove that no cleaning was needed (shower and cooker etc. look absolutely sparkling).

It's been 2 months now and still no contact has been made to release our undisputed amount. They are such a lazy bunch who expect you to be prompt with rent or fine you ridiculously, yet they have no shame when they are incompetent. They ignore and forget about you when they no longer need your money and they make you chase them for your OWN money they owe.

In an case I now have to deal with disputing the £100 and chase up my undisputed £550.

Shame on you tenant network for letting us leave with such a sour taste when we were nothing but pleasant tenants.
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Opening Hours
Address

Tenant Network
3 West Quay House, 20 West Street
Fareham
Hampshire
PO16 0LG
01329 286014

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 71% £290 £1,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 1 48 17 0 0 0 0 2 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“terrible service and condition. moved in and the house was ......”

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Mar 19,2015
Minithumbdown
Dominic
By: 'uni'
Mar 19,2015
1 people found
this helpful
terrible service and condition. moved in and the house was in a state which I could accept as we chose it but when they expect us to clean it to a standard higher than they gave it to us is unacceptable. they clearly have no ...
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What agent could do to change your mind?
terrible condition, small rooms, old furniture and fittings. falling apart. mouldy and wet walls. fixtures and fittings in kitchen are ancient
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Comment on agent fees
terrible condition, small rooms, old furniture and fittings. falling apart. mouldy and wet walls. fixtures and fittings in kitchen are ancient
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“Started with a rip off of admin fees of £180 to ......”

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Oct 09,2014
Minithumbdown
By: 'Quentin'
Oct 09,2014
1 people found
this helpful
Started with a rip off of admin fees of £180 to which they didnt specify where the money went to. If you need to contact your landlord about damages e.t.c then good luck because it wont happen. We still recieve bills from last years ...
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“It has been 3 months and they have still not released ......”

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Sep 16,2014
Minithumbdown
michelle
By: 'massi'
Sep 16,2014
2 people found
this helpful
It has been 3 months and they have still not released deposit despite several requests to do so. I have had to take legal action to get it back. They are causing me unnecessary hassle. They are incompetent, lazy and very unprofessional. Tenants beware....
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By: Stude
Oct 05, 2014
View all comments (2)
Unfair to implicate Michelle as she was not handling the deposit returns for massi this year ...

“Me and my husband rented a one bedroom property for 2 ......”

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Aug 18,2014
Minithumbdown
By: 'ellie'
Aug 18,2014
1 people found
this helpful
Me and my husband rented a one bedroom property for 2 years. During the 2 years we looked after the property as if it was our own and we paid our rent promptly. When we checked out, we left the place sparkling, we spent a whole day ...
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“Tenant Network have let my student house out for several ......”

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Jul 02,2014
Minithumbup
michelle
By: 'Pos'
Jul 02,2014
0 people found
this helpful
Tenant Network have let my student house out for several years now. The service is always excellent and the staff always have my best interests at heart. I will let my property for several years to come and will continue to use Tenant Network to ...
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“I have just moved out of my flat in Southsea ......”

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Jun 27,2014
Minithumbup
By: 'DDD123'
Jun 27,2014
0 people found
this helpful
I have just moved out of my flat in Southsea and must thank Tenant Network for the last year. I have found that I have been treated fairly and with courtesy at all times. Being a student it was important to me that the agency ...
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“I have been very impressed with the service at the ......”

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Jun 02,2014
Minithumbup
By: 'preecey'
Jun 02,2014
0 people found
this helpful
I have been very impressed with the service at the Fareham branch of Tenant Network. I saw several agents before choosing who to use but I am very pleased I made the right choice! Property was let quickly to professional tenants and the management service ...
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“Very good agency to move with. Always helpful and courteous ......”

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May 08,2014
Minithumbup
By: 'yuri'
May 08,2014
0 people found
this helpful
Very good agency to move with. Always helpful and courteous to me and my wife. They had many nice flats to choose from and got me viewings very quickly. They also helped me find a removal van to move my furniture which was very good ...
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“Good service from start to finish, my property became vacant ......”

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May 02,2014
Minithumbup
michelle
By: 'RTerry'
May 02,2014
0 people found
this helpful
Good service from start to finish, my property became vacant unexpectedly when my tenant left without giving me any notice. I found Tenant Network through google and they were able to send someone out to see my property straight away. The guy that came out ...
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“Very impressed with service provided by the Southsea office. I ......”

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Apr 30,2014
Minithumbup
michael
By: 'marshy'
Apr 30,2014
0 people found
this helpful
Very impressed with service provided by the Southsea office. I recently let out a 3 bed house with them and they found some professional tenants very quickly. Admin was good and payment was processed quickly. Would use again and would recommend to other landlords....
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“Tenant Network have been managing my property for the past ......”

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Apr 07,2014
Minithumbup
By: 'Houndz12'
Apr 07,2014
0 people found
this helpful
Tenant Network have been managing my property for the past eight months and are doing a fantastic job. I'd had constant problems with my previous agent and have to say my life has been so much easier since I moved over to Tenant Network. Excellent ...
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“I bought a property as an investment. I live in ......”

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Mar 26,2014
Minithumbup
By: 'Maggie9Y9'
Mar 26,2014
0 people found
this helpful
I bought a property as an investment. I live in London now so I needed a reliable management company. A friend recommended Tenant Network and they have been absolutely fantastic. They take care of everything for me and I have had no problems at all ...
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“My husband and I had very specific requirements in a ......”

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Mar 23,2014
Minithumbup
By: 'Bronte786'
Mar 23,2014
0 people found
this helpful
My husband and I had very specific requirements in a property because he is a wheelchair user. Tenant Network showed a great deal of sensitivity and understanding and only showed us around homes that we're potentially suitable. When we found the right house they took ...
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“I researched letting agents online and Tenant Network looked a ......”

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Mar 21,2014
Minithumbup
By: 'Pudding654'
Mar 21,2014
0 people found
this helpful
I researched letting agents online and Tenant Network looked a good option. I used them and a couple of others and found Tenant Network to be the most helpful. They found me my ideal property and have looked after any issues with the property quickly ...
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“I'm a lecturer and was working at Portsmouth University but ......”

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Mar 17,2014
Minithumbup
By: 'Lexy9045'
Mar 17,2014
0 people found
this helpful
I'm a lecturer and was working at Portsmouth University but I've recently moved posts to Bournemouth. Tenant Network offered the perfect solution by finding me a place to rent through their Bournemouth branch whilst letting out my home in Portsmouth. They've been all round brilliant....
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“My husband and I are downsizing and relocating. We'd looked ......”

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Mar 15,2014
Minithumbup
By: 'TomTom'
Mar 15,2014
0 people found
this helpful
My husband and I are downsizing and relocating. We'd looked for a while and tried several agents in the area. Tenant Network were the most helpful by far and we're so pleased with the way they have handled the whole letting process, making the move ...
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“I had to move for work and needed a flat ......”

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Mar 15,2014
Minithumbup
By: 'Durer90'
Mar 15,2014
0 people found
this helpful
I had to move for work and needed a flat quickly. I was so happy to find Tenant Network in Fareham. Friends had used their Southsea branch and had great service so I was confident they would be able to help me. They found me ...
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“My husband and I have had to relocate and whilst ......”

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Mar 04,2014
Minithumbup
By: 'Pirate'
Mar 04,2014
0 people found
this helpful
My husband and I have had to relocate and whilst our property is being sold we needed somewhere offering a similar style of accommodation. Although we now have an apartment as our temporary home, it is in a fantastic location with wonderful views. The accommodation ...
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“Tenant Network understood all the things we needed in our ......”

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Feb 22,2014
Minithumbdown
By: 'Tango206'
Feb 22,2014
0 people found
this helpful
Tenant Network understood all the things we needed in our future home and me and my partner couldn't be happier with everything they did for us. Flat is lovely, great refurbishment job, the location we wanted all at a great value rent....
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“I'm very happy to recommend the services of Tenant Network ......”

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Feb 14,2014
Minithumbup
By: 'Berry'
Feb 14,2014
0 people found
this helpful
I'm very happy to recommend the services of Tenant Network having rented with them for several years now. They have looked after the property I am renting and me as a tenant very well....
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“Tenant Network were supportive through the whole process. They found ......”

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Feb 14,2014
Minithumbup
By: 'NickD'
Feb 14,2014
0 people found
this helpful
Tenant Network were supportive through the whole process. They found me my ideal apartment at a great rent. Couldn't have asked for better....
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“Just bought a large 7 bed student house and went into ......”

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Jan 16,2014
Minithumbup
Dominic
By: 'Miles'
Jan 16,2014
0 people found
this helpful
Just bought a large 7 bed student house and went into the Tenant Network office in Landport Terrace. They let it within 48 hours I must say I was impressed with that. Got me the rent I wanted and everything made very clear....
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“I have just rented a nice flat through the Fareham ......”

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Jan 06,2014
Minithumbup
By: 'Amrit'
Jan 06,2014
0 people found
this helpful
I have just rented a nice flat through the Fareham branch, the service has been prompt and professional. Deposit and fees were not too expensive and in general they have been easy and hassle free to deal with. Would recommend renting through these guys if ...
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“A good letting agency. I have used Tenant Network for ......”

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Jan 06,2014
Minithumbup
By: 'R'
Jan 06,2014
0 people found
this helpful
A good letting agency. I have used Tenant Network for around 5 years and my properties have always been well looked after and high quality tenants have always been found. I would recommend their services to other landlords....
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“I own a 5 bed student house and had it on ......”

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Jan 03,2014
Minithumbup
Dominic
By: 'michelle'
Jan 03,2014
0 people found
this helpful
I own a 5 bed student house and had it on the market for most of 2013 with another agent. By August I was getting desperate as the agent had not found any tenants and the start of term was fast approaching. I called Tenant Network and ...
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“I am happy with my house. Me and my wife ......”

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Nov 15,2013
Minithumbup
By: 'Vitek'
Nov 15,2013
0 people found
this helpful
I am happy with my house. Me and my wife have been here for nearly 2 years. Michelle always look after us and make sure things are fix. The agency is only near by so we always pop in and everyone is so nice to us. ...
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“Overall Tenant Network were a poor agency due to the ......”

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Oct 28,2013
Minithumbdown
By: 'June'
Oct 28,2013
2 people found
this helpful
Overall Tenant Network were a poor agency due to the way they handled a number of situations. Firstly, after signing up to Tenant Network, I received the standing order form for the rent and took it to my bank to set this up, who then ...
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“Extautionate, manipulative and expensive.Before I go on, I would ......”

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Sep 25,2013
Minithumbdown
By: 'ongoinganger'
Sep 25,2013
6 people found
this helpful
Extautionate, manipulative and expensive. Before I go on, I would like to point out that this branch is let down by it's sales and pricing scheme for students. The staff in the back room that look after welfare are lovely people, as are the landlords. ...
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“Very good service professional staff offer good advice and have ......”

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Aug 09,2013
Minithumbup
By: 'Pansy'
Aug 09,2013
0 people found
this helpful
Very good service professional staff offer good advice and have helped me get the best rent for my property. They send out a monthly newsletter that keeps me updated on latest legislation which saves me the time and hassle of looking it all up myself. ...
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“I'm a student at Portsmouth University and have rented all ......”

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Jul 17,2013
Minithumbup
By: 'Stephen'
Jul 17,2013
0 people found
this helpful
I'm a student at Portsmouth University and have rented all my accomodation through Tenant Network. The service has always been good and I have always been treated well. When I moved house my deposit has been transferred to my new house which has saved a ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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