Peter Alan
Newport, NP20
2/5, 5 reviews
40% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction

“Very disappointed with Peter Alan. So much so that as ......”

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Aug 14,2014
Minithumbdown
By: 'mountaindegu'
Aug 14,2014
4 people found
this helpful
Very disappointed with Peter Alan. So much so that as soon as the contract ended we left and are looking for another estate agent. They failed us in so many ways:
> No contact - were promised status reports, none ever came
> Took them over a week to get the property on right move
> Quite often couldn't get through to anyone on the phone
> Very few viewings (if I couldn't get hold of them not surprised that prospective buyers couldn't)
> Had to ring on several occasions to find out if we had any viewings
> Had to ring after viewings for feedback
> Turned up late to viewings on several occasions

The only positive I will say is that the girls in the office are friendly. But that doesn't make up for the overall lack of support and effort to sell the house!
Comment on agent fees
The fee's quoted were fine. They matched the 1% fee from other agents.
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Opening Hours
Address

Peter Alan
75 Bridge Street
Newport
Gwynedd
NP20 4AQ
01633 221892

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 0 1 0 1 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Tenants Beware!!...”

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Sep 03,2019
Minithumbdown
By: 'COLIN PARSONS'
Sep 03,2019
0 people found
this helpful
I’ve rented through Peter Alan (formerly Roberts & Co) for nearly six years, and the service has been absolutely appalling throughout. In 30 years of living in rented accommodation, I have never dealt with such an unprofessional, incompetent, and disorganised organisation. In my time renting through ...
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“Tenant found in less than 2 weeks...”

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Jun 18,2019
Minithumbup
By: 'Stevie - Jaye Ball'
Jun 18,2019
0 people found
this helpful
Having struggled for some time to rent out my property, I decided to contract Peter Alan as the Letting Agent. I found their staff very helpful with plenty of entheusiasm to find a tenant for the property. Within a week, several potentail tenants had visited ...
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Comment on agent fees
Aligned with my expectations
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“Portfolio managers...”

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Jan 24,2019
Minithumbup
By: 'Lynda'
Jan 24,2019
2 people found
this helpful
Finding the right Agent to manage your property is no easy. Nic Blight in the Newport has always been Competent and professional unfortunaley on many occasions other staff have let him down. Fortunately Dafydd Williams has now taken over our properties . This pleasant humble your ...
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“Terrible customer service...”

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Jun 08,2018
Minithumbdown
By: 'D m d'
Jun 08,2018
2 people found
this helpful
Had a viewing on a property and asked if we could go through with the let. We were told we'd have an email in the next couple day to say yay or nay. Didnt hear anything for a week, so I phoned the Monmouth branch ...
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“Very disappointed with Peter Alan. So much so that as ......”

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Aug 14,2014
Minithumbdown
By: 'mountaindegu'
Aug 14,2014
4 people found
this helpful
Very disappointed with Peter Alan. So much so that as soon as the contract ended we left and are looking for another estate agent. They failed us in so many ways: > No contact - were promised status reports, none ever came > Took them over a ...
read full review
Comment on agent fees
The fee's quoted were fine. They matched the 1% fee from other agents.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Peter Alan, Newport NP20 4AQ


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