“I have had the most horrendous two years with Haarts ......”
1 Star Review
Aug 14,2014
By:
'D'
Aug 14,2014
Branch: Colchester, Wellington House
Butt Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TQ1
Branch: Colchester, Wellington House
Butt Road
Lettings (as a Landlord)
Postcode: TQ1
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I have had the most horrendous two years with Haarts Colchester ( head office) and the Torquay office. so much so that they have lost me a tenant. Communication was poor to the extent that although I was paying for a fully managed service, I had to get involved with contractors and indeed with the tenant.
I have not received one inspection report in the last two years - the tenant says they have never even been to the property. They gave a contractor my address who sent me a bill requesting money for a job - the funds were sat in Haarts bank account. I paid for over £700.00 for an airflow system for damp - I now realise I didn't need it but this was down to their bad communication. Going local now!!
What agent could do to change your mind?
I honestly don't think they could change my mind as their set up is terrible
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Really sorry to hear about this and your experience with haart. Please can you email the details including property details to [email protected] so we can look in to this for you.
Many thanks,
Melanie Smith, Customer Relations Manager