Suburbia
Hatfield, AL9
3.1/5, 7 reviews
56% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

“Stay away from this estate agent. They don't have any ......”

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May 31,2011
Minithumbdown
By: 'Jackie'
May 31,2011
1 people found
this helpful
Stay away from this estate agent. They don't have any accounts department, when there is something to refund the person dealing with accounts is on holiday and no other person can do refunds.

About the security deposit they always make plans how to take a share out of it, guys its your hard earned money don't let them take a share out of it.

I wont deal with them again, worst people to talk with if you have some money with them.
Was this helpful? Yes
By: David @ Suburbia
Jun 03, 2011
These comments are sadly untrue. I agree that this person did reserve a property through us on Saturday 21st May. Several messages were left for the landlord on the Saturday. The landlord returned our calls on the following Monday 23rd to inform us that another agent had also taken a holding deposit that Saturday The landlord requested a reference race, sadly not uncommon in these situations. This is where the first applicant with an acceptable reference gets the property. The obvious risk is you may not get the property but you will still have spent your reference/admin fees with nothing to show for it. This person was advised not enter into this race. A full refund was offered and their bank account details were requested. We finally received these details on Thursday afternoon and the refund was sent from our bank at 9.36am Saturday. Less than 48 hours after receiving the bank details, so we are hardly dragging our feet.

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Opening Hours
Address

Suburbia
37 Church Street
Hatfield
Hertfordshire
AL9 5AS
01707 268782

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales % 0% £0 £0
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 3 2 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Awful Estate AgentsThe worst customer service every.Arrogant and rude ......”

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Jan 24,2014
Minithumbdown
By: 'MsHattie'
Jan 24,2014
2 people found
this helpful
Awful Estate Agents The worst customer service every. Arrogant and rude would not recommend to anyone. There are plenty of agents that offer a good service....and if you are looking for a reliable agent then stay away from these guys...
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“Best agent I have ever dealt with. Because of my ......”

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Sep 28,2012
Minithumbup
By: 'Ben'
Sep 28,2012
0 people found
this helpful
Best agent I have ever dealt with. Because of my job I travel a lot and I have had to deal with many many agents and not one was as good as suburbia. Thank you...
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“Very good, always kept me informed and found me a ......”

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Aug 29,2012
Minithumbup
By: 'Mrs Welch'
Aug 29,2012
0 people found
this helpful
Very good, always kept me informed and found me a great buyer. Thnak you...
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“The agent was always very helpful and kept me update ......”

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Jul 28,2012
Minithumbup
By: 'Rita'
Jul 28,2012
0 people found
this helpful
The agent was always very helpful and kept me update with the sale of my property, any queries I had were deAlt with quickly and efficiently. I would defiantly use suburbia again to sell another property...
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“I found the service i have recieved brilliant. Always helpful ......”

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Feb 23,2012
Minithumbup
By: 'Bob Jackson'
Feb 23,2012
0 people found
this helpful
I found the service i have recieved brilliant. Always helpful and nothing is too much bother. Any maintenace issues I have had have been dealt fast and with a minimal of fuss....
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“Stay away from this estate agent. They don't have any ......”

Share on :
May 31,2011
Minithumbdown
By: 'Jackie'
May 31,2011
1 people found
this helpful
Stay away from this estate agent. They don't have any accounts department, when there is something to refund the person dealing with accounts is on holiday and no other person can do refunds. About the security deposit they always make plans how to take a ...
read full review
Was this helpful? Yes
By: David @ Suburbia
Jun 03, 2011
View all comments (1)
These comments are sadly untrue. I agree that this person did reserve a property through us on Saturday 21st May. Several messages were left for the landlord on the Saturday. The landlord returned our calls on the following Monday 23rd to inform us that another agent had also taken a holding deposit that Saturday The landlord requested a reference race, sadly not uncommon in these situations. This is where the first applicant with an acceptable reference gets the property. The obvious risk is ...

“I am very upset with this Estate agent. We saw ......”

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May 31,2011
Minithumbdown
By: 'am'
May 31,2011
1 people found
this helpful
I am very upset with this Estate agent. We saw a property through this agent on Saturday in Welwyn Garden City. Liked the property and gave the holding deposit and credit referencing fee right away. The lady came back to me on Monday telling us ...
read full review
Was this helpful? Yes
By: David @ Suburbia
Jun 03, 2011
View all comments (1)
These comments are sadly untrue. I agree that this person did reserve a property through us on Saturday 21st May. Several messages were left for the landlord on the Saturday. The landlord returned our calls on the following Monday 23rd to inform us that another agent had also taken a holding deposit that Saturday The landlord requested a reference race, sadly not uncommon in these situations. This is where the first applicant with an acceptable reference gets the property. The obvious risk is ...
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Awards won by Suburbia, Hatfield AL9 5AS


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