May 31,2011
May 31,2011
1 people found
this helpful
Stay away from this estate agent. They don't have any accounts department, when there is something to refund the person dealing with accounts is on holiday and no other person can do refunds.

About the security deposit they always make plans how to take a share out of it, guys its your hard earned money don't let them take a share out of it.

I wont deal with them again, worst people to talk with if you have some money with them.
Was this helpful? Yes
By: David @ Suburbia
Jun 03, 2011
These comments are sadly untrue. I agree that this person did reserve a property through us on Saturday 21st May. Several messages were left for the landlord on the Saturday. The landlord returned our calls on the following Monday 23rd to inform us that another agent had also taken a holding deposit that Saturday The landlord requested a reference race, sadly not uncommon in these situations. This is where the first applicant with an acceptable reference gets the property. The obvious risk is you may not get the property but you will still have spent your reference/admin fees with nothing to show for it. This person was advised not enter into this race. A full refund was offered and their bank account details were requested. We finally received these details on Thursday afternoon and the refund was sent from our bank at 9.36am Saturday. Less than 48 hours after receiving the bank details, so we are hardly dragging our feet.

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37 Church Street Hatfield

01707 268782

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