I am very upset with this Estate agent. We saw a property through this agent on Saturday in Welwyn Garden City. Liked the property and gave the holding deposit and credit referencing fee right away. The lady came back to me on Monday telling us that the landlord has rented out the property through another agent. And now its been more then 2 weeks and I still have not got my holding money and referencing fee back. Never go to this estate agent please.