Without doubt, the worst Estate Agents we have ever used. Advertised as an unfurnished house, but on the moving in day large amounts of furniture left behind. Still cannot provide a Gas Safety Certificate, Still haven't provided access to the main Gas Shut off Valve, Still haven't provided a correct inventory. After 1 month of requesting, finally received signed Lease Agreement and Landlords Buildings insurance. Agents don't respond to emails, don't respond to phone calls. Basically if you want an agency who will be dishonest from the start, take your deposit then leave you out to dry then choose B and W. If you require a professional service, with knowledgeable agents, choose someone else! Only rated them 1 star because I had to! They deserve nothing.