May 25,2011
By: 'KatieB'
May 25,2011
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The overall letting experience was a good one with Duck and Hedges, however the negotiations did appear to take longer than necessary in agreeing a price with the Landlord (however this was partly due to the offer being made over the weekend). There were also problems in obtaining a reference from my previous letting agent, which was through no fault of my own (my previous letting agent being quite poor) - however Duck and Hedges indicated that they were concerned as to my credentials as they had not heard anything. If they hadn't heard anything I don't see how they can question my reference - by definition of the fact that they hadn't heard anything! It eventually came through fine but in future I would recommend that Duck and Hedges be more proactive in getting a reference from the previous letting agent, without putting pressure on the tenant to do so.
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Duck and Hedges

71 South Side Clapham, London
Greater London

020 8682 8777

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