“Terrible organisational, customer service and communication skills. Very inefficient, unprofessional ......”
1 Star Review
Aug 01,2014
By:
'maggie'
Aug 01,2014
Branch: Stirling, 44-46 Port Street
Services: Lettings (Prospective customer)
Rent PCM: £900
Would you recommend?: No
Postcode: EH4
Branch: Stirling, 44-46 Port Street
Lettings (Prospective customer)
Rent PCM: £900
Postcode: EH4
0
people found
this helpful
Terrible organisational, customer service and communication skills. Very inefficient, unprofessional and lax. Arranged a viewing for a flat which I had to take time off for. They didn't show up and when I called they said the viewing was a different day than they had previously arranged with me. I then turned up to new time and was interested in flat and told agent. He never passed this on to the office and I had to call office to find out about it 8 TIMES. None of my calls were returned. Nobody knew what was going on and the process did not seem transparent or fair. Basically because the people before my viewing seen it first they got it. No application or fair process. I would not rent a property with this agency. Very badly organised and I'm sure there would be lots of problems ahead with them.
0
people found
this helpful
Was this helpful?
Yes