Michael Jones Estate Agents
Worthing Lettings, Worthing, BN11
2/5, 4 reviews
50% recommended
0% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction



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“Had unlucky chance to deal with Michael Jones letting agents. ......”

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Jul 30,2014
Minithumbdown
By: 'Another'
Jul 30,2014
5 people found
this helpful
Had unlucky chance to deal with Michael Jones letting agents. Waste of time. Twice they didn't give any notice when the viewing of property was cancelled. On the third time, when we agreed to rent a property, they replied that there are four more couples wanting this property, and they will let us know the decision of the landlord. We were waiting for two and a half weeks for any e-mail or call with decision. Finally we gave them a visit at their branch in Worthing, and they replied that it's been let already for two weeks. And nobody from their all team found spare two minutes to inform us. Honestly, terrible attitude towards customer, and agency, which is wasting your precious time! Use any other agency in Worthing, except this one.
Was this helpful? Yes
By: Worthing resident
May 18, 2016
I sympathise entirely, we have been consistently lied to, let down and treated as the enemy for wanting to buy a flat they had obviously decided was for someone they know. after offering the full asking price we were asked many times how much more we could go to (there were no other offers at the time) then we were told no decision would be made until after several more viewings, the next day it was removed and suddenly appeared under offer. When we asked why we were not notified or given a chance to increase our offer we were basically told we should have offered more to start with and treated with utter contempt.
By: Present Client
Feb 01, 2016
Well I feel the 'prospective client' escaped the clutches of Michael Jones. Unfortunately I wasn't that lucky. Their service is abysmal. Its been about 2 months that I paid the money to get the property of the market, signed the contract and made all arrangements for my move, including my current landlord renting out my present flat. And now 4 days prior to my move, Michael Jones very callously tells me that the property will only be ready after another 2 weeks. They have completely washed their hands saying they have no responsibility and all expenses that has been incurred to me will not be reimbursed or addressed. Their only solution was we can show you three other properties which you can move into in 3 days time.

The cheek of the people. Makes you question the whole purpose of their existence other than to steal your hard-earned money.

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Opening Hours
Address

Michael Jones Estate Agents
Chapelworth House, 22-26 Chapel Road
Worthing
West Sussex
BN11 1BE
01903 213111

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 50% £0 £0
Lettings 0% 67% £850 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 1 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“They are scammers liars abusers and fraudster......”

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Dec 14,2023
Minithumbdown
By: 'Fearghus Maccaoilte'
Dec 14,2023
0 people found
this helpful
They are scammers liars abusers and fraudsters. They left toxic black mould growing in my room the whole time I’ve been here blackmailed me saying they wouldn’t remove it unless I took down my review about them then they pretended to remove it ...
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Attachments

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“Renting...”

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Mar 23,2018
Minithumbup
George
By: 'Derrick'
Mar 23,2018
0 people found
this helpful
We are very impressed with the attention that George is showing us regarding renting our property. Only moved a few days ago but any issues we have are dealt with immediately. Very professional and friendly. Very happy we found a property with Michael Jones and ...
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Comment on agent fees
Fees ok
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“Whilst we did not end up letting a property through ......”

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Aug 31,2016
Minithumbup
By: 'Olivia'
Aug 31,2016
0 people found
this helpful
Whilst we did not end up letting a property through them, we wish we had, as they were very attentive / patient whilst we explained our requirements. We were given property details, fees, a detailed map and other local information...
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“Had unlucky chance to deal with Michael Jones letting agents. ......”

Share on :
Jul 30,2014
Minithumbdown
By: 'Another'
Jul 30,2014
5 people found
this helpful
Had unlucky chance to deal with Michael Jones letting agents. Waste of time. Twice they didn't give any notice when the viewing of property was cancelled. On the third time, when we agreed to rent a property, they replied that there are four more couples ...
read full review
Was this helpful? Yes
By: Worthing resident
May 18, 2016
View all comments (2)
I sympathise entirely, we have been consistently lied to, let down and treated as the enemy for wanting to buy a flat they had obviously decided was for someone they know. after offering the full asking price we were asked many times how much more we could go to (there were no other offers at the time) then we were told no decision would be made until after several more viewings, the next day it was removed and suddenly appeared under offer. When we asked why we were not notified or given a cha ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Michael Jones Estate Agents, Worthing BN11 1BE



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