We dealt with Meadows at the Balham branch, who was always friendly, and found us a lovely flat, so top marks for that. However I can only rate this review as average because our move in date was put back a week, with three days to go until we were due to move in, even though we had already signed documentation stating our move in date. This effectively left one of us homeless for a week, and really left a very bad feeling with us. We were not offered any support or advice or solution, only an apology, which was somewhat irrelevant at this stage. Otherwise, Meadows had always been very friendly, if perhaps a little slow to provide a contract or inventory for us to sign, but his friendly manner was pleasant to deal with, and we never felt like we couldn't ask anything or contact him with any questions.