Strutt & Parker
Knightsbridge, London, SW1X
2.3/5, 3 reviews
33% recommended
67% sales valuation accuracy
67% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction



Property Features

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“Here is what happened when my wife and I rented ......”

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Jul 23,2014
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By: 'egino'
Jul 23,2014
3 people found
this helpful
Here is what happened when my wife and I rented a two bedroom flat in Fulham with Strutt & Parker last May.

The moment we walked into the property we realised that it was not professionally cleaned as we had been told and we also found several things left by the previous tenants which we had to carry out ourselves. We examined the property from top to bottom and by the time we got to the kitchen we discovered that under the kitchen units there were hundreds of mice droppings, sign of a clear ongoing mice infestation.
We left the property in shock and my wife, who was in her 32nd week of pregnancy was so distressed that she eventually had to see a doctor. I explained the situation to Strutt & Parker but they underestimated the gravity of the situation and told me to contact the landlady myself.
The landlady scheduled a pest control inspection, I met the expert at the property who confirmed the gravity of the infestation and told me that they would try to fix the problem but they could not guarantee that it would not happen again since the property was surrounded by restaurants.

I gave Strutt & Parker a copy of the inspection report and I told them that the property was a serious health threat to my wife's pregnancy and the newborn and that we would ask to terminate the tenancy. I also informed the landlady who accepted to terminate the tenancy but did not apoligise to us and did not want to discuss the matter any further. The termination was conditional to the full deposit being returned to us and one full month rent being paid to the landlady.
We were glad it was over at last, even though my wife and I were the only ones who got damaged, both financially and emotionally.

I would not recommend them, they are completely unethical and insensitive.
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Opening Hours
Address

Strutt & Parker
66 Sloane Street
Knightsbridge,London
Greater London
SW1X 9SH
020 7235 9996

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £0 £0
Lettings 100% 67% £2,600 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 0 1 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Strutt & Parker have managed residential lettings for us for over ......”

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Nov 15,2017
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By: 'Knightsbridge'
Nov 15,2017
0 people found
this helpful
Strutt & Parker have managed residential lettings for us for over twenty years and have always provided a good professional service...
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“Rated below average for the reasons that follow. This is ......”

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Aug 29,2014
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Alice
By: 'Andy05'
Aug 29,2014
5 people found
this helpful
Rated below average for the reasons that follow. This is an old-line estate agency with a generally good public reputation. We listed our property with them first for sale, and then for sale or letting. They found a buyer and took the property off the ...
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Comment on agent fees
The fee negotiated for both the sale (which will not now take place, and we will not use this broker for any future business) and for the rental were fair and reasonable.
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“Here is what happened when my wife and I rented ......”

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Jul 23,2014
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By: 'egino'
Jul 23,2014
3 people found
this helpful
Here is what happened when my wife and I rented a two bedroom flat in Fulham with Strutt & Parker last May. The moment we walked into the property we realised that it was not professionally cleaned as we had been told and we also found ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Strutt & Parker, London SW1X 9SH



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