Amberley Estates
London, SE28
1.5/5, 8 reviews
13% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

“The laziness and incompetence displayed by this agency is truly ......”

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May 15,2011
Minithumbdown
By: 'Ewan Hoosami'
May 15,2011
10 people found
this helpful
The laziness and incompetence displayed by this agency is truly exceptional. They didn't bother chasing the reference agency at the start of the tenancy, I had to do it all myself. Towards the end of the tenancy they repeatedly allowed prospective tenants into my home when I was out, without notifying me. They even left the entrance door unlocked on one occasion. The worst bit came when my deposit was delayed by six weeks because they couldn't be bothered to respond to communications from the DPS (Deposit Protection Service.) I would be surprised if there was a worse estate agency than Amberley.
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Opening Hours
Address

Amberley Estates
2 Twin Tumps Way
Thamesmead,London
Greater London
SE28 8RD
020 8310 5911

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 0% £775 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 5 1 1 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Closed down and run off with my rent money. ......”

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May 07,2020
Minithumbdown
By: 'Abdul'
May 07,2020
0 people found
this helpful
Closed down and run off with my rent money. Donna Dustin is the owner Not trustworthy Ambeley inside morrisons. She does not pay rent on time and currently on the run....
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“Angry...”

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May 15,2019
Minithumbdown
By: 'Mrs huynh'
May 15,2019
2 people found
this helpful
I got really annoyed by this agent because I want to get back my tenant deposit but I cannot get hold of them any helpful advice...
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By: Former temant
Aug 29, 2019
View all comments (2)
I'm having the same problem so it looks like I'm going to court as well as a complaint to the estate agent ombudsman. ...

“The most crappiest service ever! Crooks!Very unreliable and non ......”

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Mar 20,2017
Minithumbdown
By: 'Valerie campbell'
Mar 20,2017
5 people found
this helpful
The most crappiest service ever! Crooks! Very unreliable and non efficient service 3 weeks after tenant left hasn't bothered to view property so has the deposit...
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Comment on agent fees
Awful
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“Amberley Estates' (Thamesmead) Managing Director boast of her experienced accounting ......”

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Jun 28,2015
Minithumbdown
By: 'Mrs Lim-Pitla'
Jun 28,2015
7 people found
this helpful
Amberley Estates' (Thamesmead) Managing Director boast of her experienced accounting back ground and "hands on" approach to customer care on their website, which I have found no evidence of, in my three and half years experience as a customer. Accounts have been unreliable: on numerous ...
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What agent could do to change your mind?
Reply to my communication and settle final account.
Attached Filesnbsp;
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By: Tom Cho
Jan 15, 2019
View all comments (4)
I have the same problem here. Missing 4 months of my Tenant's rent and no one in Amberley estate seem to be answering the phone or emails! Has anyone escalate a formal complaint to a trade association? ...

“What a bad bad bad bunch of people who work ......”

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Oct 29,2013
Minithumbdown
By: 'Lucia'
Oct 29,2013
6 people found
this helpful
What a bad bad bad bunch of people who work in this agency!!! I really wonder how on earth do they earn some money? I was interested in buying a flat from them - it takes days to get hold on somebody, or they don't ...
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“I rented my property through Amberley Estates and had a ......”

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Jun 04,2013
Minithumbup
By: 'prettyinpink'
Jun 04,2013
0 people found
this helpful
I rented my property through Amberley Estates and had a fantastic experience, my viewing of the property/ referencing and tenancy details went swiftly. I was kept up to date with the process at each step and would highly recommend the services of this agency. I ...
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“One of the worst services I have ever seen from ......”

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Oct 24,2012
Minithumbdown
By: 'Ben Rosberg'
Oct 24,2012
10 people found
this helpful
One of the worst services I have ever seen from a professional organisation. I contracted them to manage my property. Firstly, they got the evaluation completely wrong by over 16% of what it should have been. After the initial deposit I received from Amberly, there was ...
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What agent could do to change your mind?
Poor customer Service
Attached Filesnbsp;
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“The laziness and incompetence displayed by this agency is truly ......”

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May 15,2011
Minithumbdown
By: 'Ewan Hoosami'
May 15,2011
10 people found
this helpful
The laziness and incompetence displayed by this agency is truly exceptional. They didn't bother chasing the reference agency at the start of the tenancy, I had to do it all myself. Towards the end of the tenancy they repeatedly allowed prospective tenants into my home ...
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Amberley Estates, London SE28 8RD


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