95% sales valuation accuracy
97% sales fee satisfaction
96% lettings valuation accuracy
95% lettings fee satisfaction
Jul 22,2014
Jul 22,2014
1
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Contract with the dev....david ball
I'm polish nationality never have been in this country before and this is my experience with eastern European discrimination in Newquay ƒÂ¢¢â€šÂ¬¢â‚¬Å“ David Ball agency.
I sign the tenancy agreement for small studio in Newquay
I paid 400GBP for the first month and security deposit 400GBP, without Inventory check and marking what is working or if is any problems in this flat.
From the first day when I moved in to studio I had problem with low water pressure in the bathroom (not possible to wash my hair) and the washing machine wasn't working.
I reported these problems to the David Ball next day.
When I reported problems to the landlord, he told me washing machine will be fix in the future, but looks like I brooked it and water pressure is low, because is too many tourist in the city and house is located on the hill.
He also told me about doing my laundry and shower my self in his flat.
After waiting a few days finally I went to the second hand store, where he bought washing machine and I asked about guaranty for broken appliances.
The owner from this store came with me the same day to check what is happening and told me it was rubber plug in going out water hose, what wasn't there when they sold this machine.
The David Ball agency hold all my reports about low water pressure, washing machine, broken oven, electric meter card for 10GBP where was only 1GBP after putting in to meter, door bell not working, receiving open envelops with letters, receiving my delivery packages and signing for me where I was present in flat..
Ab. 3 weeks I was waiting for any help about water pressure from David Ball or the land lord.
Finally I didn't have water from Friday all weekendƒÂ¢¢â€šÂ¬¦
I called to David Ball emergency lines, left message for Lesley Howard and spoke with handy man Vas on Saturday.
On Monday I decide to move out to my friend flat to Honiton, because it was no living conditions in this flat and I was afraid ..
When I return the flat keys to Lesley Howard and I was sure they report the case to Health Department, she told me I lost my security deposit, because I don't have any proof about not having water, the land lord has very good reputation, it was never any complains from the tenants and he is willing to fix the problem.
He was willing to fix this problem for 3 weeks ad his final answer was: "it will be like that summer season"
Why the David Ball agency is trying to do business on flats with no living condition and stealling deposits from people or maybe this is only for eastern European people?
I'm polish nationality never have been in this country before and this is my experience with eastern European discrimination in Newquay ƒÂ¢¢â€šÂ¬¢â‚¬Å“ David Ball agency.
I sign the tenancy agreement for small studio in Newquay
I paid 400GBP for the first month and security deposit 400GBP, without Inventory check and marking what is working or if is any problems in this flat.
From the first day when I moved in to studio I had problem with low water pressure in the bathroom (not possible to wash my hair) and the washing machine wasn't working.
I reported these problems to the David Ball next day.
When I reported problems to the landlord, he told me washing machine will be fix in the future, but looks like I brooked it and water pressure is low, because is too many tourist in the city and house is located on the hill.
He also told me about doing my laundry and shower my self in his flat.
After waiting a few days finally I went to the second hand store, where he bought washing machine and I asked about guaranty for broken appliances.
The owner from this store came with me the same day to check what is happening and told me it was rubber plug in going out water hose, what wasn't there when they sold this machine.
The David Ball agency hold all my reports about low water pressure, washing machine, broken oven, electric meter card for 10GBP where was only 1GBP after putting in to meter, door bell not working, receiving open envelops with letters, receiving my delivery packages and signing for me where I was present in flat..
Ab. 3 weeks I was waiting for any help about water pressure from David Ball or the land lord.
Finally I didn't have water from Friday all weekendƒÂ¢¢â€šÂ¬¦
I called to David Ball emergency lines, left message for Lesley Howard and spoke with handy man Vas on Saturday.
On Monday I decide to move out to my friend flat to Honiton, because it was no living conditions in this flat and I was afraid ..
When I return the flat keys to Lesley Howard and I was sure they report the case to Health Department, she told me I lost my security deposit, because I don't have any proof about not having water, the land lord has very good reputation, it was never any complains from the tenants and he is willing to fix the problem.
He was willing to fix this problem for 3 weeks ad his final answer was: "it will be like that summer season"
Why the David Ball agency is trying to do business on flats with no living condition and stealling deposits from people or maybe this is only for eastern European people?
What agent could do to change your mind?
The agent was terrible, doesn't care about client rights. She didn't help me with no water in flat problem, no report to Health Department about living conditions and finally she stall my deposit.Attached Filesnbsp;
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £70,000 | £4,650,000 |
| Lettings | 96% | 95% | £350 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 24 | 2 | 83 | 10 | 38 | 1 | 170 | 4 | 28 | 5 |
Areas covered
- TR7
- TR8
- TR9
Services offered
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Paula and the Team were brilliant.
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We recently purchased our new home through David Ball Agency, and I can't express enough how brilliant the experience was, largely thanks to Zac Davy-Taylor. From the very beginning, Zac provided an incredibly helpful, efficient, and friendly service that made the whole process smooth and ...
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Oct 29,2024
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Oct 03,2024
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Have just exchanged contracts to buy a new build property marketed by David Ball Agencies. The selling agent was Zac Davy-Taylor and from the first viewing of the showhome through to exchange of contracts he has been helpful, friendly and always available to talk to. ...
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Sep 23,2024
Sep 23,2024
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Excellent service beginning to end of the process.
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We’re super happy with our new home as well-thank you Zac and David Ball for helping us purchase ...
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Sep 22,2024
Sep 22,2024
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Marcus was responsive and supportive throughout the process providing all information requested, accommodating requests where able and offering guidance where needed. Would recommend without hesitation. 5 star service....
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Sep 16,2024
Sep 16,2024
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Our purchase was was so straightforward thanks to Marcus's friendly and professional approach. 10/10. Would recommend him without hesitation....
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Aug 24,2024
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We had a great experience working with Marcus. As first-time buyers, we were pretty nervous about the whole process, but Marcus was thorough, responsive, and easy to talk to, making the whole journey honestly enjoyable and exciting.
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Aug 09,2024
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It was an absolute pleasure to deal with Marcus on the purchase of our home in Nansledan. He is extremely professional, very responsive and was always on hand to offer excellent advice. He went over and above to accommodate all our (sometimes odd) requests. Thoroughly ...
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Aug 01,2024
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Very helpful throughout our buying process. Would recommend. Wide range of luxury properties available....
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Jul 22,2024
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I recently purchased a new house with the expert assistance of Zac Davy-Taylor at David Ball Agencies. The whole process from initial enquiry to completion was refreshingly positive and straightforward. Zac worked tirelessly to stay on top of the transaction, keeping all parties informed and ...
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Professional responsive great to work with, I would absolutely recommend them for purchase or sale...
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May 27,2024
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From the beginning, Marcus was extremely friendly and professional. He was able to advise throughout and was always there when we needed help or questions answered. He helped make the process far less stressful than it could have been and was wonderful all the way ...
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Apr 08,2024
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We want to thank Marcus at CGFry for his dedication and professionalism throughout the whole process of purchasing our new home. If you are looking for a new build - we would highly recommend....
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Apr 03,2024
Apr 03,2024
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Good communication and respectful of the purchaser's position at all stages through the process....
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Mar 29,2024
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Mar 25,2024
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Marcus was great throughout the purchase of our property, he went above and beyond to ensure we got into our property as soon as we could. Thank you Marcus for all your hardwork....
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Mar 01,2024
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We bought at Nansledan through David Ball
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Feb 10,2024
Feb 10,2024
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We recently relocated and purchased a house on Nansledan , Newquay. Our sale had its many ups and downs, and yet through it all Marcus Shelton was always on the end of the phone or email , keeping us informed in a calm and reassuring manner. Totally ...
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Feb 07,2024
Feb 07,2024
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Having sold a property through David Ball I would recommend them. They are helpful efficient and considerate. We sold a property after a bereavement and they helped us at every stage of the process with advice and guidance, nothing was to much trouble.
We felt ...
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Jan 31,2024
Jan 31,2024
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David Ball Agencies were excellent throughout our property purchase. Responsive and helpful. Their support only increased after the sale and Richard and Zac worked tirelessly to help with a difficult legal process and support practical issues such as receipt of furniture and providing access when ...
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Jan 18,2024
Jan 18,2024
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I met with Lily at David Ball initially, she showed me the house and she was just amazing! Lily was so prompt, kind and helpful- just a pleasure to deal with! Lily then went on Maternity Leave, and we had to go through the process ...
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Dec 27,2023
Dec 27,2023
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David Ball have been excellent in the purchase of our new home. Marcus the sales advisor was a great help throughout the whole journey
I would definitely recommend them...
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Marcus
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Daniel
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Lesley
(32)
Lily
(31)
Paula
(21)
Dean
(18)
Melanie
(17)
Richard
(14)
Jane
Rachel
Tenant Fees
Permitted Payments
Permitted Payments
Before the tenancy starts (payable to David Ball Agencies Ltd) "the Agent"
Holding Deposit: 1 weeks rent, which will be offset against the deposit at the start of the tenancy
Deposit: 5 weeks rent
During the tenancy (payable to the Agent)
Payment of up to £50 if you want to change the tenancy agreement
Payment of interest for the late payment of rent at a rate of 4%
Payment of £3 - £25, depending on key type, and up to £50 for fob (evidential receipts will be provided for the reasonably incurred costs for the loss of keys/security devices)
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy
During the tenancy (payable to the provider if permitted and applicable)
Utilities: gas, electricity, water
Communications: telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax
Other permitted payments
Any under the relevant legislation
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:05 PM 22/01/2020 by Daniel Ball
Awards won by David Ball Agencies, Newquay TR7 1BH
-
2024
Best Estate Agent in Newquay
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2024
Best Estate Agent in TR7
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2023
Best Letting Agent in Newquay
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2023
Best Letting Agent in TR7
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2022
Best Estate Agent in TR7
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2022
Best Estate Agent in Newquay
-
2023
Best Estate Agent in Newquay
-
2023
Best Estate Agent in TR7
-
2022
Best Letting Agent in TR7
-
2022
Best Letting Agent in Newquay
