May 13,2011
By: 'dwayne'
May 13,2011
2 people found
this helpful
Very bad agents, they promised us a property to buy got accepted on a offer, then the agent called me and left a message to say the house was no longer ours, they have let another couple have it.

We have now incurred solicitors fees because of this company and have spent over an hour explaining it all to our mortgage company what they have done.

We are going to go through the ombudsman in regards to this matter because even the manager couldn't care when I called him to vent our angers. They even told the children the house was ours, how infuriating.

I would not recommend this agent to anybody unless they wish to get let down.
Was this helpful? Yes
By: martin
May 02, 2014
That is not the full story, and not how it happened, and we have not had a complaint via the Ombudsman. We always care when a purchaser is unhappy, however, our sellers often make decisions which we have to action, which make it appear that we as agents are the problem, it is not always the case, as can be seen by other postings on this site. Martin

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