Very bad agents, they promised us a property to buy got accepted on a offer, then the agent called me and left a message to say the house was no longer ours, they have let another couple have it.
We have now incurred solicitors fees because of this company and have spent over an hour explaining it all to our mortgage company what they have done.
We are going to go through the ombudsman in regards to this matter because even the manager couldn't care when I called him to vent our angers. They even told the children the house was ours, how infuriating.
I would not recommend this agent to anybody unless they wish to get let down.