May 11,2011
Minithumbdown
By:
May 11,2011
2 people found
this helpful
Terrible service manned by incompetent staff. Whatever you do, do not rent through Romans. They have been nothing but bad, turning up unannounced, not passing on messages and we're still waiting for our deposit back after moving out a month ago. I will never go near Romans again. They make other estate agents look good - and that is saying something!
Was this helpful? Yes
By: John Sumner
May 17, 2011
I am sorry to hear you are disappointed with Romans and I would like to understand what has happened. We have formal complaint channels to resolve problems, so I would appreciate it if you would contact me directly to discuss your experience. I can be called on 0118 9538715 or e-mail jsumner@romans.co.uk
I look forward to hearing from you.

Regards,

John Sumner - Regional Director

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Romans

2-3 Winton Square Basingstoke
Hampshire
RG21 8EN

01256 317080

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