Properties Glasgow - Infiniti Properties
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    Alana Shepherd
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    Ross Millis
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    kevin Sinclair
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    Maria Ponte
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    Fiona Lance
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    Gavin Smith
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    vanessa rettie
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    Emma Livingstone
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    Max Mills
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    ian alvis
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    Camilla Younger
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    Gerry Haining
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    Siobhan
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    Jane
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    kirsty campbell
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Properties for sale
Properties for rent
Jan 16,2017
Minithumbup
kirsty campbell
kirsty
By:
Jan 16,2017
0 people found
this helpful
Provided a great service, always showed up on time.Very pleasant and knowledgeable about local market. Will definitely use again....
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Jun 28,2016
Minithumbup
By:
Jun 28,2016
0 people found
this helpful
Really pleased with service: from initial visit to sale of property we received effective and reliable service which got us maximum viewers and a great result with a sale at closing date. Everything ran very smoothly and quickly which we needed at the time, with staff going out of their way to help us and I would highly recommend....
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Comment on agent fees
Competitive and very reasonable.
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Jun 24,2016
Minithumbup
Jane
By:
Jun 24,2016
1 people found
this helpful
Fantastic service from rettie all the staff were super and very supportive! Always kept in touch regularly just what i wanted! I would highly recommend them!...
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Jun 22,2016
Minithumbup
Fiona Lance
By:
Jun 22,2016
0 people found
this helpful
I had a very enjoyable experience with Rettie, the staff at Ayr road are knowledgable and very helpful. I had constant feedback,with an understanding outlook. I would recommend Rettie to all my friends and definitely use the company again....
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By: Gill Harper
Jun 22, 2016
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On behalf of the Newton Mearns team, thank you so much for taking the time to write this very kind review, it is great to hear you had such a good experience and you know where we are if you need us again! ...
Jun 22,2016
Minithumbup
By:
Jun 22,2016
0 people found
this helpful
Absolutely delighted with the service provided by Rettie! Staff were extremely knowledgeable, personable, supportive and prompt in responding to my many enquiries. Best of all, they achieved an excellent sale price. I can't recommend them highly enough!...
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By: Gill Harper
Jun 22, 2016
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Thank you so much for taking the time to write your kind review. I will ensure the West End team receive your feedback - they will be very grateful! ...
Jun 22,2016
Minithumbup
Anne Sutherland
By:
Jun 22,2016
0 people found
this helpful
Very professional throughout. Very timely arrangement of initial meeting and valuation / hone report. Felt very confident in the team's ability to market and show our property....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 22,2016
Minithumbup
Anne Sutherland
By:
Jun 22,2016
0 people found
this helpful
Cannot fault the service or attention to detail with Anne. Always kept in the loop and gave good honest feedback which I think is important. I feel Anne worked hard for me and I was always confident she was looking after my best interest and she has an excellent professional attitude. She kept things calm and was confident which helps with stress levels when selling....
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Comment on agent fees
You get what you pay for however, the fees were competitive with other agents.
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Jun 21,2016
Minithumbup
Laura Glover
By:
Jun 21,2016
0 people found
this helpful
Fantastically friendly, helpful and professional, always been prompt to assist me in any way she can and has made sure that any issues are taken care of quickly....
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By: Gill Harper
Jun 22, 2016
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Thank you so much for taking the time to give us your very kind feedback, it is greatly appreciated! ...
Jun 17,2016
Minithumbup
anthony perriam
By:
Jun 17,2016
1 people found
this helpful
Top Class standard of service with continuing support, help and advice. The whole team at Melrose are always welcoming and knowledgeable no matter when you phone - nothing is too much trouble. Very importantly, always finding different opportunities for marketing properties to give the best exposure and keeping costs to a minimum. Very Good follow up and feedback after viewings. Extremely supportive and patient during low times. Cannot thank them enough for everything especially Tony and the ...
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Comment on agent fees
Good Value with the high standard of support, attention and continuing marketing opportunities they provide.
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By: Gill Harper
Jun 17, 2016
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Thank you very much indeed for taking the time to write this very kind review, it is greatly appreciated by the Melrose team! ...
Jun 17,2016
Minithumbup
By:
Jun 17,2016
0 people found
this helpful
Two agents came to value my property. I'd already spoken to four other agents, so I had a general idea of the value. Rettie's agents really understood the local market in my area, and pitched the price just right, and managed the expectations of prospective buyers very well. They sold the house for the asking price is a few days, and handled everything well. It was a pleasure to deal with them....
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Comment on agent fees
The fees were very reasonable.
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By: Gill Harper
Jun 17, 2016
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Thank you so much indeed for taking the time to write this very kind review - it is greatly appreciated! ...
Jun 16,2016
Minithumbup
Siobhan
Jane
By:
Jun 16,2016
2 people found
this helpful
Siobhan, Jane, Lynn and the team were absolutely outstanding in every aspect of their communication, from giving me feedback to following up viewers and negotiating the price. They are perfect exemplars of how estate agents should be. Thank you!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Gill Harper
Jun 16, 2016
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Thank you so much Nick for your kind review. We have passed your feedback on to the Bearsden team where I know it will be greatly appreciated! ...
Jun 16,2016
Minithumbup
Anne Sutherland
By:
Jun 16,2016
0 people found
this helpful
Anne worked incredibly hard to keep in touch with me at least once a week throughout the viewing period of the sale. After achieving a good offer, the first sale fell through before exchange, but she picked up the reins again, and managed to find another buyer, achieving the same high price again....
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Comment on agent fees
The Marketing fee was very similar to other agents. We wanted an incentivised commission which gave a higher commission for an above valuation price. We were very happy to pay a extra commission for a higher purchase price as everyone gained.
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By: Gill Harper
Jun 16, 2016
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Thank you so much on behalf of Anne and the West End team for your kind comments, we will be sure to pass them on! ...
Jun 16,2016
Minithumbup
Karen Crocket
By:
Jun 16,2016
0 people found
this helpful
Karen has and continues to provide a professional and responsive service throughout, from introduction to finding a rentee, always helpful and positive....
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Comment on agent fees
Good
Was this helpful? Yes
By: Gill Harper
Jun 16, 2016
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On behalf of Karen, thank you so much for taking the time to write your kind review - we will be sure to pass it on! ...
Jun 15,2016
Minithumbup
By:
Jun 15,2016
0 people found
this helpful
Great customer service from very knowledgeable staff. Kept me informed every step of the way. Marketing documents were excellent. I would highly recommend their service....
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By: Gill Harper
Jun 16, 2016
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Thank you so much for taking the time to write this review. We will pass it on to Rob, Mary and the team who will be very grateful indeed! ...
Jun 15,2016
Minithumbup
By:
Jun 15,2016
0 people found
this helpful
Everyone at Rettie West End was professional, extremely knowledgeable about the property market in my area, efficient and friendly. Always able to get in touch with them when I needed to....
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Comment on agent fees
The fees were not the cheapest but I think they represented good value for money.
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By: Gill Harper
Jun 16, 2016
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Thank you so much Anne for your kind review - delighted to hear you had such a positive experience, we will be sure to update the West End team! ...
Jun 15,2016
Minithumbup
By:
Jun 15,2016
0 people found
this helpful
The staff are always very courteous, helpful and accommodating. The service provided is efficient, timely and we feel very confident that our interests are taken care of. We feel secure in the knowledge that we do not have to concern ourselves with any aspect of being a landlord as all the legal requirements and details are dealt with by the company to our satisfaction. Takes the worry and hassle away....
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Comment on agent fees
As far as we are aware the rates are comparable and fair.
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By: Gill Harper
Jun 16, 2016
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Dear Linda, thank you so much for your kind review. It is great to hear and I will be sure to pass on to Grace and her team! ...
Jun 15,2016
Minithumbup
Gerry Haining
Louise Amos
By:
Jun 15,2016
0 people found
this helpful
I would particularly like to thank Gerry Haining for his prompt and professional responses to my queries and the follow up by Louise Amos....
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Comment on agent fees
For rental - Rettie & Co's fees are great value for money.
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By: Gill Harper
Jun 16, 2016
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Thank you very much indeed for taking the time to write this kind review - it is very much appreciated by the team! ...
Jun 15,2016
Minithumbup
Camilla Younger
By:
Jun 15,2016
0 people found
this helpful
Camilla was extremely helpful and knowledgeable. She steered us through a minefield in what was a very stressful period for us and helped find us good tenants and guided us away from potential bad ones....
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Comment on agent fees
Perfectly fine for the industry
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By: Gill Harper
Jun 16, 2016
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On behalf of Camilla, thank you very much indeed for your kind review, it is greatly appreciated! ...
Jun 15,2016
Minithumbup
By:
Jun 15,2016
0 people found
this helpful
Excellent estate agent with excellent local knowledge, staff and fees. Had no problems with any of my lettings through them, and would have continued all future lettings through them had I not been moving out of Scotland. Thoroughly impressed with staff attitude, property presention, speed of response to any problems and all general aspects of the business....
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Comment on agent fees
Excellent fee rates (lettings)
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By: Gill Harper
Jun 16, 2016
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Thank you very much indeed for your very kind review - great to hear you had such a good experience letting with us! ...
Jun 15,2016
Minithumbup
By:
Jun 15,2016
0 people found
this helpful
Amazing service from the whole team. Professional and friendly from the off, chased slow solicitors and sold our flat for the price we wanted and such a fast sale, strongly recommend...
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Comment on agent fees
Good
Was this helpful? Yes
By: Gill Harper
Jun 16, 2016
View all comments (1)
On behalf of the Newcastle team, thank you so much for taking the time to write your review, it is greatly appreciated and we are delighted to hear you had such a positive experience! ...
Apr 21,2016
Minithumbdown
By:
Apr 21,2016
1 people found
this helpful
Treated very poorly when desperately trying to secure a flat viewing for a place I was desperate to rent. Called withing 30 minutes of the property being listed, to be informed a viewing could not be arranged yet but left my name and number. No response for 2 weeks so call back to try and arrange only to be told that I mist have missed a call (which I certainly did not, I was very keen on the property so had been vigilantly waiting for a call) Called back 2 hours later to be told the flat is...
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By: Grace Reilly
Apr 22, 2016
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Good afternoon, at Rettie & Co we take customer service very seriously and so we were very disappointed to read of your experience. A very large number of enquiries were received for the property in question immediately following the listing being made live and while our agents did endeavour to contact all interested parties as soon as the first open viewing had been scheduled, we sincerely apologise that you did not receive such a call. We are reviewing our procedures in light of your feedb ...
Apr 11,2016
Minithumbup
By:
Apr 11,2016
1 people found
this helpful
I can't choose one of the staff members because at Rettie & Co they seem to have a great team. Whoever I have talked to during our 3 1/2 years as tenants, have always been helpful, professional and very friendly. Matters have been dealt with promptly and I feel that I am listened to and valued as a customer. We are moving on now, but we would at any time again rent our home from Rettie & Co. Thank you!...
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May 19,2015
Minithumbup
Alana Shepherd
By:
May 19,2015
0 people found
this helpful
I have used the Rettie Edinburgh letting services for four years and would highly recommend them. They have always found excellent tenants and my property has never been empty. They offer an efficient, personnel, competitive and professional service. I would not use any other agent in Edinburgh....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Apr 25,2015
Minithumbup
Fiona Lance
By:
Apr 25,2015
0 people found
this helpful
I recently sold my flat through Retties in Edinburgh and I found them excellent. Fiona Lance was super. I had one offer from a buyer for my flat who on first appearances seemed excellent however as the completion date came and went we realised when no missives were signed that they were very unreliable/questionable buyers. After seeking legal advice and making sure all was done properly Fiona had my flat back on the market ASAP with many prospective buyers ready for new viewings. She was very pr...
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Apr 20,2015
Minithumbdown
anthony perriam
ian alvis
By:
Apr 20,2015
3 people found
this helpful
I have put my property up for sale in February and the first problem was the signeage was poor and mini signs at end of lane , yes a lane and when i phoned to question the poor sign was told that normal signs were not preferred by the council,, this is at a dead end street and at the very end if this lane. after a month the sign fell down ,I called Retties at Melrose and requested a normal size sign was told they would do this no sign has been replaced ,also when i called to have sign replaced ...
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What agent could do to change your mind?
Communicate
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Mar 31,2015
Minithumbup
James Whitson
Fiona Lance
By:
Mar 31,2015
0 people found
this helpful
Dear Fiona, Just a short note to say thanks to you and the rest of the team at Rettie's for the way you handled our recent sale. The whole process for us was extremely easy with Rettie's managing everything including the viewings seamlessly. We were particularly pleased with the standard of the brochure and photographs therein and of course the fact that we gained our survey price. Thanks again and we would definitely recommend you to others. Regards Alan and Helen Barclay...
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Mar 27,2015
Minithumbdown
By:
Mar 27,2015
0 people found
this helpful
This is the worst company I have ever had to deal with. A complete lack of communication and false promises. The art of passing the buck and futile excuses has reached levels that a third world dictator would be proud of. If anyone is waiting payment for monies owed don't expect prompt payment. In my experience they have total disregard for any actions made to gather a simple monthly payment....
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What agent could do to change your mind?
It has gone beyond changing my mind.
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Mar 16,2015
Minithumbup
Gavin Smith
Caroline Mackinnon
By:
Mar 16,2015
0 people found
this helpful
I recently used Rettie and Co to sell my flat in Stockbridge. It was a very easy experience and the staff were very knowledgable and helpful. My main dealings were with Gavin Smith and Caroline Mackinnon and they were great to deal with. They kept me informed of all relevant information throughout and made the whole process very straightforward (which isn't alwsys the case when dealings with property agents). I would be happy to use their services against and would certify recommend them to anyo...
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Mar 04,2015
Minithumbup
Emma Livingstone
Max Mills
By:
Mar 04,2015
0 people found
this helpful
Over the years I've moved 10 times .... This is the first time I've used RETTIE both for sale and purchase . The level of service , facilitation and follow through was first class . My sale was particularly protracted and stressful, their management of issues ,knowledge of the Edinburgh market and importantly understanding of my personal circumstances kept my purchase secure whilst managing a series of unexpected issues on my sale. All done with competence and good humour ... I can't thank Max ...
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Mar 03,2015
Minithumbdown
anthony perriam
By:
Mar 03,2015
1 people found
this helpful
We were serious customers, having bought our next (new) house through another Retties . Our house is very saleable. We had a visit from the Melrose surveyor who confirmed this. He had already promised to e-mail his details to us before he came, but didn't. He looked over our house, understood our personal situation (not very complicated or unusual) and left, promising contact by e-mail and then post within 24 hours. We thought this a bit unrealistic and did not query it until we had heard not...
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Feb 27,2015
Minithumbdown
By:
Feb 27,2015
2 people found
this helpful
Beware! Beware! We recently agreed to purchase a property in Edinburgh and Rettie & Co. were the selling agent. To cut a long story short, we were gazumped and Rettie did very little to help! If you ever have to deal with them, I would ask the company if they follow a published code of ethics........
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Feb 06,2015
Minithumbdown
Alana Shepherd
By:
Feb 06,2015
0 people found
this helpful
What I liked about Alana was the speed and efficiency she dealt with my requests and enquiries. We wanted to get our rented property on the market quickly and there were a few maintenance issues to be addressed which she dealt with very promptly and cheerfully....
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Oct 22,2014
Minithumbdown
By:
Oct 22,2014
0 people found
this helpful
Contacted Rettie to view a property in the £3000PCM range. Impossible to arrange a viewing and agent never returned phone calls. Level of service very poor. Ultimately went elsewhere....
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What agent could do to change your mind?
Contact us
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Apr 28,2014
Minithumbdown
By:
Apr 28,2014
1 people found
this helpful
By far my worst experience of renting a property. Rettie & Co are a complete joke. It is difficult knowing where to begin... On moving into the property initial problems found included a broken washing machine, faulty boiler and all our storage space still filled with junk left by the previous tenants. When we reported that the washing machine was broken we were told 'it's probably more likely that you are not accustomed with how it works yet.' Needless to say, they refused to send out anyon...
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What agent could do to change your mind?
I would not even consider any future dealings with this company. There is absolutely no way of swaying my opinion on them.
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Dec 12,2013
Minithumbup
By:
Dec 12,2013
2 people found
this helpful
I am a agent to deal with everything for overseas families who come to stay in Edinburgh. One of my services is to arrange rather highend properties for them. I deal about 10 properties a year and have more than 10 years of experience in the field. I usually use other property agencies who I have good business relationship with. However, I opted for a new, Rettie, as my client chose their flat. We experienced their disastrous maintenance service as soon as the family got the key. The boiler ...
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Nov 10,2013
Minithumbup
Emma Witt
By:
Nov 10,2013
0 people found
this helpful
The service from the team at Rettie & Co was excellent. The handled the letting of the property as well as the sale and at all times were very professional and supportive. I would have no hesitation in recommending them to prospective clients....
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Oct 30,2013
Minithumbup
Gavin Smith
By:
Oct 30,2013
2 people found
this helpful
Gavin Smith at Rettie & Co has done a fantastic job in selling my flat on The Shore in Edinburgh in a short period of time and getting the money I wanted for it! He has gone out of his way on many occasions to help me with this as I live in London and so I was concerned this was going to be a difficult process with me not living close by. Gavin and the team at Rettie have done a great job and I would recommend them thoroughly if you are looking for a professional and friendly service....
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Oct 27,2013
Minithumbdown
By:
Oct 27,2013
0 people found
this helpful
Was cheated roughly £700 by this company through a twisted deposit scam. Absolutely disgusting human beings. Do not trust anything as they will screw you when you leave their residence....
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Sep 20,2013
Minithumbdown
By:
Sep 20,2013
0 people found
this helpful
We have been interested in buying a property marketed by Retties. Nightmare! The property questionnaire is a joke, full of untruths (mostly to the disadvantage of the seller, unwitting fool)! Impossible to get an answer to an email. Makes me feel they are trying to hide something but I suspect they are just incredibly incompetent. We hope to rent out our property at some point - not through this lot though!...
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Mar 25,2013
Minithumbdown
Ross Millis
kevin Sinclair
By:
Mar 25,2013
4 people found
this helpful
We decide to go with Rettie as our letting agent. However, what we discovered was that Rettie have a very different intention when they take over a flat. The aim is to manage your flat as a vehicle to make a swift earning. In other words they go around and create work which increases their bill to you as a landlord. Although you pay a fee to them for managing they also want to organize work and increase the cash flow. It is clever because they would never go above the monthly rent. When yo...
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Jan 19,2013
Minithumbdown
By:
Jan 19,2013
3 people found
this helpful
After calling Rettie on no less than 7 occasions I am yet to view a property. This is despite me offering to view places on any day of the week at anytime. By the time my viewing appointment comes around (usually 1 week after I call) the property has already been taken. I can understand that it is not there fault if properties are taken up, but why is it always a week to see a property? I\'ve also found it is pointless leaving a message or emailing Rettie as I haven\'t received a single resp...
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What agent could do to change your mind?
Provided a decent level of customer service. When a property I am due to view is taken offer alternatives that they still have.
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Oct 31,2012
Minithumbdown
By:
Oct 31,2012
4 people found
this helpful
I rented my previous property through Rettie & co and i had a very bad experience with them. When i moved into property i found that the property was not cleaned properly and i spoke with the Management team and guy promised to send the cleaner to my property and they never did. The kitchen they gave me very bad ie., the Oven, vessels where not cleaned properly. I vacated the property on 30th of September and they are saying that they need to do lot cleaning for the property. Infact the ...
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Sep 14,2012
Minithumbdown
Maria Ponte
By:
Sep 14,2012
2 people found
this helpful
The estate agent Maria Ponte, advised us to reduce our selling price by 50,000 she assured us by doing this We wouldstir up a bidding frenzy in her experience we should achieve a respectable 280,000 What then happened was we had an offer given for 200,000 which she thought was acceptable .When I questioned her sanity. She became verbally vicious, aggressive pompous And attacked the standaerd of our new build property. Which was not true. I asked her even if it had a couple of finishing faul...
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What agent could do to change your mind?
She could have been honest and not tried to get a sale at any price She should look at her attitude towards her clients and worked for us not against Us, we were vulnerable, and ended up accepting a very poor deal, but you beta yhen agents got their money.
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Awards won by Rettie & Co

Individual Branch Awards

Glasgow, G11 5HW

Firm rankings



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My widgets

Bearsden
165 Milngavie Road, Glasgow G61 3DY
(3)
Berwick
50 Hide Hill, Berwick-Upon-Tweed TD15 1AB
(0)
Edinburgh
11 Wemyss Place, Edinburgh EH3 6DH
(4)
show all branches (10)
Edinburgh Lettings
4 Jamaica Street, Edinburgh EH3 6HH
(3)
Glasgow
147 Bath Street, Glasgow G2 4SQ
(8)
Glasgow West End
115 Byres Road, Glasgow G11 5HW
(6)
London
40 St James Street, London SW1 1NS
(0)
Melrose
1 Abbey Street, Melrose TD6 9PX
(4)
Newcastle-upon-Tyne
101 St Georges Terrace, Newcastle upon Tyne NE2 2DN
(3)
Newton Mearns Glasgow
116 Ayr Road, Glasgow, Glasgow G77 6EG
(1)

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