• Staff picture
    Verena
  • Staff picture
    Jack
  • Staff picture
    Lisa
  • Staff picture
    James
  • Staff picture
    Claire
Lettings:

Our tenant find service is a comprehensive package, including everything from professional marketing photography, through vetting, right to rent checks, document signing, and key handover.

Key points:

· Vetting carried out in house
· Land registry searches carried out on previous landlords who provide references, to prove that they are the actual landlords.
· Proof of income obtained
· Suitable security obtained (either guarantor or deposit where appropriate)
·
Read full description...Lettings:

Our tenant find service is a comprehensive package, including everything from professional marketing photography, through vetting, right to rent checks, document signing, and key handover.

Key points:

· Vetting carried out in house
· Land registry searches carried out on previous landlords who provide references, to prove that they are the actual landlords.
· Proof of income obtained
· Suitable security obtained (either guarantor or deposit where appropriate)
· Recorded or in person right to rent checks carried out
· Full report provided for your authorisation

When we are managing the property, a maintenance inspection would be carried in the first instance, to ensure that the property is in "move in condition", to avoid delays when a tenant is found.

Before being let out, the property will need an EPC (sometimes found on the public EPC register), a current gas safety certificate (required annually), smoke (and occasionally a c02) alarm, and an electrical certificate (required every 5 years, initial installation certificate lasts for 10 years). Not having any of these before the tenant moves in is illegal, and will mean that a section 21 notice cannot be served at a later date if necessary.

Management:

Our management services helps you to keep your costs as low as possible, whilst taking care of your key responsibilities to your tenant, to ensure the smooth running of your investment. Our tenants have access to our online maintenance portal, allowing them to troubleshoot and report issues at their convenience. Of course, traditional methods such as phone support are always available to them as well.

Our management service is ideal for international landlords, with their unique challenges. International landlords are particularly effected by communication challenges caused by time zone differences, and our web based software allowing landlords to approve/decline maintenance requests online, and view/download statements online is very popular with landlords living all over the world, including South America, Dubai, China, Dubai, France, and Germany.

If you are an overseas landlord, your agent must legally deduct NRL tax at source, unless you have an exemption. We can help you with this and any other tax related challenges, via our affiliated accountants.
Rent North East

104a Bewick Road
Gateshead
Tyne & Wear
NE8 1UA
0191 303 7778

Mar 07,2018
Minithumbup
Jack
Lisa
By: 'R A Walsh'
Mar 07,2018
0 people found
this helpful
Lisa Rose provides a Fantastic friendly service when handeling all aspects of property maintenance requests Lisa Rose is Always very responsive and very informative in dealing with resolving maintenance issues efficiently Jack Barnett is very polite kind and considerate person who always takes the time ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 13,2017
Minithumbup
Jack
Lisa
By: 'Paul Wappat'
Nov 13,2017
0 people found
this helpful
The company and all staff I dealt with - James, Jack and Lisa have all been incredibly professional and prompt with all issues that needed resolved....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Oct 27,2017
Minithumbup
Jack
Lisa
By: 'Roza Naydenova'
Oct 27,2017
0 people found
this helpful
Nice people, nice attitude. Especially Jack Barnett is a amazing guy. He is trying to help and to make you happy....
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Was this helpful? Yes
By: Rent North East
Oct 29, 2017
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Hi Roza, thank you for leaving such great feedback, we are pleased that your experience was great. ...
Oct 10,2017
Minithumbup
By: 'JOA'
Oct 10,2017
0 people found
this helpful
They have been simply brilliant thus far. I particularly like the fact that most transactions could be completed electronically. They are good at giving update reports as and when necessary....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Rent North East
Oct 10, 2017
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Hi Jacob, thanks for your great feedback. We are so pleased that you are happy, and look forward to being of further assistance. Kind Regards, Rent North East ...
Oct 03,2017
Minithumbup
Jack
By: 'Squashedtomatoe'
Oct 03,2017
0 people found
this helpful
Could not rate Jack high enough. A very professional man. Helpful, efficient & goes that EXTRA mile. Kept us informed through thevwholw process .. Many Thanks Jack.. Keep on with the good work.. very competent & consioencous. Well done.......
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Sep 21,2017
Minithumbup
Jack
By: 'Toni'
Sep 21,2017
1 people found
this helpful
Hands down the most efficient estate agents I have ever dealt with. Sorted all my references and checks in the background. Prompt responses to emails. Managed to get me from first viewing to collecting my keys in 8 days. Very impressed....
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Comment on agent fees
Higher than average but they did a lot of behind the scenes work including going through the hassle of getting the reference from previous estate agents, something I've had to do, and pay for, in the past.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Jack
Claire
By: 'R.Walsh'
Sep 05,2017
0 people found
this helpful
Excellent customer service with in depth honest advice to all queries Fast and efficient service maintaining a friendly and professional approach in all correspondence throughout the process...
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Comment on agent fees
Good
Was this helpful? Yes
By: Rent North East
Sep 05, 2017
View all comments (1)
Hi Rachel, Thank you for taking the time to leave your feedback of Rent North East. We are so pleased that you are happy with the service received, and look forward to being of assistance throughout your tenancy. All the best, Rent North East ...
Aug 31,2017
Minithumbup
Jack
Lisa
By: 'Mohammad'
Aug 31,2017
0 people found
this helpful
Jack Barrnet is very kind and he is lovley person He is best person I have seen in agancy from I came to uk Thank you very much to help me for get this nice home....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 30,2017
Minithumbup
Jack
By: 'Emma G'
Aug 30,2017
0 people found
this helpful
I dealt mainly with Jack recently when renting our house. He was very helpful, friendly and very efficient. Made the process easy and would recommend using this company...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack Barnett
Aug 30, 2017
View all comments (1)
Hi Emma, Thanks so much for your lovely review. We are delighted to have you as our tenant! All the best, Jack Rent North East ...
Aug 24,2017
Minithumbup
Jack
Claire
By: 'Chris'
Aug 24,2017
0 people found
this helpful
Absolutely amazing from start to finish. Jack has walked me through the whole process and made it extremely easy for me to find accommodation. When Jack was out of the office, Claire kept me upto date with everything and has been a massive help. Thanks ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 24,2017
Minithumbup
Jack
Lisa
By: 'Anna'
Aug 24,2017
0 people found
this helpful
The agency is responding very fast to any queries, they are understanding, professional and honest in their business. Would recommend!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Rent North East
Aug 30, 2017
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Hi Anna, Thanks so much for your great feedback. All the best, Rent North East ...
Aug 22,2017
Minithumbup
Jack
By: 'Chant Properties'
Aug 22,2017
0 people found
this helpful
Jack and the team have been a great find in our business so far. Good quality tenants and quick turnaround so far! Great photos too....
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Comment on agent fees
Most expensive I have seen, but also the best so far. Like to see some negotiation with volume.
Was this helpful? Yes
By: Jack Barnett
Aug 22, 2017
View all comments (1)
Thank you for taking the time to review Rent North East. We are delighted that you have found that we provide the best service. We have found you great to work with, and look forward to continuing to do so. As you have seen, our tenant find fees reflect the service provided, however we are able to offer slightly reduced tenant find fees for larger portfolios under management; please contact us on 0191 303 7778 to discuss. Thanks! Rent North East ...
Aug 18,2017
Minithumbup
Jack
By: 'mick123'
Aug 18,2017
0 people found
this helpful
really friendly and helpful from the offset explained everything, answered all questions i asked , all paperwork signed sealed and delivered when told they would be ,...
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Comment on agent fees
good
Was this helpful? Yes
By: Jack Barnett
Aug 18, 2017
View all comments (1)
Hi Mick, Thank you for your great review. We are very happy to have you as our tenant! Kindest Regards, Jack ...
Aug 07,2017
Minithumbup
Jack
Lisa
By: 'Anna'
Aug 07,2017
0 people found
this helpful
The agency staff is very professional and helpful, they are also honest and very straightforward about everything. I would definitely use thir services in the future...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack Barnett
Aug 07, 2017
View all comments (1)
Hi Anna, Thank you for leaving us your feedback, it is much appreciated. It has been a pleasure working with you, and we would be delighted to do so again in the future. All the best, Rent North East ...
Aug 04,2017
Minithumbup
Jack
By: 'Mark'
Aug 04,2017
0 people found
this helpful
My process of getting in to my new home was rather tumultuous through no fault of my own or Rent North East's with a good ending which can certainly laid firmly at their feet. Rent North East (RNE) were very efficient with organising a viewing ...
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Was this helpful? Yes
By: Jack Barnett
Aug 06, 2017
View all comments (1)
Hi Mark, It has been a pleasure being of assistance to date, and we are so pleased that the issues experienced at the start of the tenancy have now been resolved. As always, please don't hesitate to contact us for any further assistance, or to pop in for a cup of tea! All the best, All of us here at Rent North East ...
Jun 26,2017
Minithumbup
Jack
By: 'Mary'
Jun 26,2017
0 people found
this helpful
Very helpful, polite and down to earth. Always on the end of the phone to answer your questions. Would recommend to anyone....
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Was this helpful? Yes
By: Jack Barnett
Jun 26, 2017
View all comments (1)
Hi Mary, Thanks for your kind review, we hope that you are well. All the best, Jack ...
Jun 08,2017
Minithumbup
Jack
Lisa
By: 'CP12 Energy Ltd'
Jun 08,2017
0 people found
this helpful
Rent North East provided a tenant for a property associated to us. They did so efficiently, with a very satisfactory and professional service. Additionally, the tenant that Rent North East located was of a good calibre, giving us the reassurance that the tenant will look ...
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Comment on agent fees
Rent North provided excellent service for a nominal fee.
Was this helpful? Yes
By: Jack Barnett
Jun 08, 2017
View all comments (1)
Thank you for leaving your feedback. ...
Jun 08,2017
Minithumbup
Jack
By: 'Jessica'
Jun 08,2017
0 people found
this helpful
Excellent communication throughout the application process, righr from my initial enquiry about the property. I was overseas while searching for a rental property, and everyone made it a quick and easy process for me to view the property via Skype and then deal with the ...
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Comment on agent fees
Application fees were more expensive than I was expecting, especially as so much of the paperwork etc. was done online by me in my own time, and there was also a mistake in the listing (listed as furnished, but it wasn't) which significantly changed the value of the property as a rental (but didn't change the price).
Was this helpful? Yes
By: Jack Barnett
Jun 08, 2017
View all comments (1)
Hi Jessica, Thanks for your review, we are so pleased that we were able to help! Sorry about the mistake (furnished/unfurnished) - I see that you were informed of this mistake prior to viewing, but still wanted to view, and then to proceed with the tenancy. As always, please don't hesitate to contact us for any assistance. All the best, Jack ...
Jun 07,2017
Minithumbup
Jack
By: 'Fletch'
Jun 07,2017
0 people found
this helpful
Very straight forward and to the point when talking to him. Explain everything clearly and easily to me. He and they know the industry very well and instill a good confidence as a landlord that they would look after my property....
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Was this helpful? Yes
By: Jack Barnett
Jun 07, 2017
View all comments (1)
Hi Stephen Thanks for your great review! We are pleased that your property was let quickly, and look forward to being of further assistance whilst managing it. Kind Regards, Jack ...
Jun 06,2017
Minithumbup
Claire
Jack
By: 'Holly'
Jun 06,2017
0 people found
this helpful
I've found my experience dealing with rent north east pleasant and smooth. Jack and Claire have been there from the very start, with Claire promptly providing information following an inquiry the day before and offering a viewing. From there, Jack took over and he has ...
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Comment on agent fees
No agency fees applied
Was this helpful? Yes
By: Jack Barnett
Jun 06, 2017
View all comments (1)
Hi Holly, We are so pleased that you are happy, and look forward to being of assistance when required throughout your tenancy. Kindest Regards, Claire and Jack ...
Jun 01,2017
Minithumbup
Jack
Lisa
By: 'Jason'
Jun 01,2017
0 people found
this helpful
I was so pleased I Rented with Rent North East they are a fantastic agency to know and they are friendly to deal with and does all the repairs when were required and they were efficient at doing their job and I got to know ...
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Was this helpful? Yes
May 31,2017
Minithumbup
Jack
Lisa
By: 'craig'
May 31,2017
0 people found
this helpful
I have been with rent north east for over 1 year now and have found them and inparticular thier Coatsworth Rd branch to be the most professional, helpful and genuinely welcoming of any agents i have ever rented with...
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Comment on agent fees
Good
Was this helpful? Yes
May 26,2017
Minithumbup
Verena
Jack
By: 'Jamie'
May 26,2017
0 people found
this helpful
I just cant thank Verena and Jack enough, was going through a difficult time, and the support and advice I got, well it got my life back together, best estate agent and staff, you could ask for....
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Was this helpful? Yes
By: Jack Barnett
May 29, 2017
View all comments (1)
Hi Jamie, Thank you for leaving such a lovely review. We are so pleased that we were able to help, and look forward to continuing to do so. Please pop in for a coffee when you're next in the area; it would be great to see you :-) All the best, Jack & Verena ...
May 18,2017
Minithumbup
Jack
By: 'Louis Armstrong'
May 18,2017
0 people found
this helpful
I'd like to say a huge thank you to Jack and his team. You really went above and beyond to get me all sorted. 6 days after my initial viewing, I got the keys, no messing around, everything was done perfectly. I've been in my new ...
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Comment on agent fees
Extremely affordable.
Was this helpful? Yes
By: Jack Barnett
May 19, 2017
View all comments (1)
Hi Louis, Thanks for your kind review. We are so pleased that you are happy in your new home. Please don't hesitate to get in touch if we can help with anything. All the best, Jack and the team at Rent North East ...
Apr 28,2017
Minithumbup
By: 'David'
Apr 28,2017
0 people found
this helpful
Very pleased with the service and help they have given to me. I am happy with the home I am renting from them. Highly recommended....
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Was this helpful? Yes
By: Jack Barnett
Apr 28, 2017
View all comments (1)
Hi David, Thank you for your kind review. We are pleased that we were able to provide you with a great home, and hope that you enjoy many happy years there. All the best, Rent North East ...
Apr 26,2017
Minithumbup
Jack
By: 'Y Abenson'
Apr 26,2017
1 people found
this helpful
The service is amazing Jack goes way way beyond and is really really helpful. i would recommend them to anyone....
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Was this helpful? Yes
By: Jack Barnett
Apr 26, 2017
View all comments (1)
Thanks for your great feedback! ...
Apr 21,2017
Minithumbup
Jack
Lisa
By: 'linda j'
Apr 21,2017
0 people found
this helpful
The company has recently taken over my property since my landlord sadly passed away. I recently visited the Gateshead office and had a very warm welcome form jack. They were able to help assist me with a problem I had and throughout the change over ...
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Was this helpful? Yes
By: Jack Barnett
Apr 21, 2017
View all comments (1)
Hi Linda, Thank you for your kind feedback. I am so glad that we have been able to help. It was great seeing you in the office, please pop in again when you are next in the area. All the best, Jack & Lisa Rent North East ...
Mar 29,2017
Minithumbup
Jack
By: 'Stephanie jolly'
Mar 29,2017
0 people found
this helpful
Rent North East were both kind and helpful while I was choosing my first flat. They're very caring and always remain professional....
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Was this helpful? Yes
By: Jack Barnett
Mar 29, 2017
View all comments (1)
Hi Stephanie, Thanks for your kind review. You have been an excellent tenant, and we are sorry that you are leaving. All the best in your new home. Kind Regards, Jack ...
Mar 28,2017
Minithumbup
Jack
By: 'Christopher'
Mar 28,2017
0 people found
this helpful
Friendly and very professional all round always there to help out with any enquiry and feel they are readily available and act in a prompt fashion...
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Comment on agent fees
Perfectly reasonable
Was this helpful? Yes
By: Jack Barnett
Mar 28, 2017
View all comments (1)
Thanks Christopher! It's great having you as a tenant. ...
Mar 23,2017
Minithumbup
Lisa
By: 'Tammy'
Mar 23,2017
0 people found
this helpful
Absolutely amazing staff, moving me from one area to another couldn't fault them with anything. If I have any problems they deal with it straight away! Thank you!...
read full review
Was this helpful? Yes
By: Jack Barnett
Mar 23, 2017
View all comments (1)
Hi Tammy, we are so pleased that you are happy with your new home. Please don't hesitate to contact us if we can help with anything. All the best, Rent North East ...
Areas covered
  • Sunderland
  • NE1
  • Low Fell
  • NE2
  • Bensham
  • NE3
  • Felling
  • NE4
  • Saltwell
  • NE5
  • County Durham
  • NE6
  • Stanley
  • NE7
  • Gateshead
  • NE8
  • NE10
  • Newcastle Upon Tyne

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 49 0 0 0 0 0 0 0

Agent Fees

TENANT FEES:
At Rent North East, we work hard to make your move as easy as possible. All our agreements and checks are processed and completed online, which means that you wont need to leave the comfort of your home throughout the entire process!

We do charge an administration fee to all new tenants, and a reduced fee if you have rented from us before.

The administration fee covers costs incurred in setting up your tenancy, including the following:

Checks on up to two tenants
Referencing on up to two tenants
Preparation and completion of agreements
Account set up
Back office work including negotiation and preparation for your tenancy
At Rent North East, we work hard to make sure that you find a suitable property. If you are unable to pay the upfront fees or cannot provide anything that we have requested, then please let us know, and we will do our best to work out an alternative arrangement that works better for you.

NEW TENANTS:
Full Property: £250 + VAT fee applies, of which £150 must be paid before receiving keys, and the balance can be paid up to one month after the move in date.

Room: £150 + VAT fee applies, of which the full £150 + VAT must be paid before receiving keys.

We will also require that a guarantor or a deposit is provided. A guarantor must be either a home owner, or two professionals. A deposit is usually the value of one month’s rent.

Current or Previous Tenants:

A significantly reduced admin fee applies, this varies, depending on changes to your application. Please contact us for more information.
Last updated at 10:16 AM 07/12/2016 by allAgents

Complaints Procedure

Rent North East belong to the PRS
Last updated at 10:16 AM 07/12/2016 by allAgents
Staff picture Verena
(3)

Staff picture Jack
(46)

Staff picture Lisa
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Staff picture James
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Staff picture Claire
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