• Verena Drummond
    Verena Drummond
  • Jack Barnett
    Jack Barnett
  • Lisa Rose
    Lisa Rose
  • upload your photo
    Sarah Adler
  • James Ruskin
    James Ruskin
  • Claire Routledge
    Claire Routledge
Lettings:

Our tenant find service is a comprehensive package, including everything from professional marketing photography, through vetting, right to rent checks, document signing, and key handover.

Key points:

· Vetting carried out in house
· Land registry searches carried out on previous landlords who provide references, to prove that they are the actual landlords.
· Proof of income obtained
· Suitable security obtained (either guarantor or deposit where appropriate)
·
Read full description...

104a Bewick Road
Gateshead
Tyne & Wear
NE8 1UA
0191 303 7778

 
Sep 21,2017
Minithumbup
Jack Barnett
By: 'Toni'
Sep 21,2017
0 people found
this helpful
Hands down the most efficient estate agents I have ever dealt with. Sorted all my references and checks in the background. Prompt responses to emails. Managed to get me from first viewing to collecting my keys in 8 days. Very impressed....
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Comment on agent fees
Higher than average but they did a lot of behind the scenes work including going through the hassle of getting the reference from previous estate agents, something I've had to do, and pay for, in the past.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Jack Barnett
Claire Routledge
By: 'R.Walsh'
Sep 05,2017
0 people found
this helpful
Excellent customer service with in depth honest advice to all queries Fast and efficient service maintaining a friendly and professional approach in all correspondence throughout the process...
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Comment on agent fees
Good
Was this helpful? Yes
By: Rent North East
Sep 05, 2017
View all comments (1)
Hi Rachel, Thank you for taking the time to leave your feedback of Rent North East. We are so pleased that you are happy with the service received, and look forward to being of assistance throughout your tenancy. All the best, Rent North East ...
Aug 31,2017
Minithumbup
Jack Barnett
Lisa Rose
By: 'Mohammad'
Aug 31,2017
0 people found
this helpful
Jack Barrnet is very kind and he is lovley person He is best person I have seen in agancy from I came to uk Thank you very much to help me for get this nice home....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 31,2017
Minithumbup
Jack Barnett
Claire Routledge
By: 'India'
Aug 31,2017
0 people found
this helpful
By far the best experience I've ever had with a letting agent. Jack and Claire have been great with all our questions and helping us with the move in process....
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Was this helpful? Yes
Aug 30,2017
Minithumbup
Jack Barnett
By: 'Emma G'
Aug 30,2017
0 people found
this helpful
I dealt mainly with Jack recently when renting our house. He was very helpful, friendly and very efficient. Made the process easy and would recommend using this company...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack Barnett
Aug 30, 2017
View all comments (1)
Hi Emma, Thanks so much for your lovely review. We are delighted to have you as our tenant! All the best, Jack Rent North East ...
Aug 24,2017
Minithumbup
Jack Barnett
Claire Routledge
By: 'Chris'
Aug 24,2017
0 people found
this helpful
Absolutely amazing from start to finish. Jack has walked me through the whole process and made it extremely easy for me to find accommodation. When Jack was out of the office, Claire kept me upto date with everything and has been a massive help. Thanks you guys....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 24,2017
Minithumbup
Jack Barnett
Lisa Rose
By: 'Anna'
Aug 24,2017
0 people found
this helpful
The agency is responding very fast to any queries, they are understanding, professional and honest in their business. Would recommend!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Rent North East
Aug 30, 2017
View all comments (1)
Hi Anna, Thanks so much for your great feedback. All the best, Rent North East ...
Aug 23,2017
Minithumbup
Jack Barnett
By: 'Barry'
Aug 23,2017
0 people found
this helpful
Having been quite worried about viewing and taking on a new property in Gateshead i was soon put at ease with tho polite and friendly nature of the young man who showed me my new home to be. Jack met me in the street and showed me the flat that i had been wanting to view inside and out. He had a good knowlage of the area and even offered to meet my naybour with me before i moved in. Jack has gone out of his way to help get everything sorted out quickly for me and it has taken but a few days for ...
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Comment on agent fees
Good ish
Was this helpful? Yes
By: Rent North East
Aug 30, 2017
View all comments (1)
Hi Barry, Thank you for taking the time to review Rent North East. We are so pleased that you are happy with the service that you have received, and remain at your assistance should this be required. All the best, Rent North East ...
Aug 22,2017
Minithumbup
Jack Barnett
By: 'Chant Properties'
Aug 22,2017
0 people found
this helpful
Jack and the team have been a great find in our business so far. Good quality tenants and quick turnaround so far! Great photos too....
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Comment on agent fees
Most expensive I have seen, but also the best so far. Like to see some negotiation with volume.
Was this helpful? Yes
By: Jack Barnett
Aug 22, 2017
View all comments (1)
Thank you for taking the time to review Rent North East. We are delighted that you have found that we provide the best service. We have found you great to work with, and look forward to continuing to do so. As you have seen, our tenant find fees reflect the service provided, however we are able to offer slightly reduced tenant find fees for larger portfolios under management; please contact us on 0191 303 7778 to discuss. Thanks! Rent North East ...
Aug 18,2017
Minithumbup
Jack Barnett
By: 'mick123'
Aug 18,2017
0 people found
this helpful
really friendly and helpful from the offset explained everything, answered all questions i asked , all paperwork signed sealed and delivered when told they would be ,...
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Comment on agent fees
good
Was this helpful? Yes
By: Jack Barnett
Aug 18, 2017
View all comments (1)
Hi Mick, Thank you for your great review. We are very happy to have you as our tenant! Kindest Regards, Jack ...
Aug 07,2017
Minithumbup
Jack Barnett
Lisa Rose
By: 'Anna'
Aug 07,2017
0 people found
this helpful
The agency staff is very professional and helpful, they are also honest and very straightforward about everything. I would definitely use thir services in the future...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack Barnett
Aug 07, 2017
View all comments (1)
Hi Anna, Thank you for leaving us your feedback, it is much appreciated. It has been a pleasure working with you, and we would be delighted to do so again in the future. All the best, Rent North East ...
Aug 04,2017
Minithumbup
Jack Barnett
By: 'Mark'
Aug 04,2017
0 people found
this helpful
My process of getting in to my new home was rather tumultuous through no fault of my own or Rent North East's with a good ending which can certainly laid firmly at their feet. Rent North East (RNE) were very efficient with organising a viewing and getting paperwork dealt with. Unfortunately I moved into a property which while rented via RNE, they did not manage its maintenance. This meant that when issues started to crop up they could not help me directly. However, even though RNE were not obli...
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Was this helpful? Yes
By: Jack Barnett
Aug 06, 2017
View all comments (1)
Hi Mark, It has been a pleasure being of assistance to date, and we are so pleased that the issues experienced at the start of the tenancy have now been resolved. As always, please don't hesitate to contact us for any further assistance, or to pop in for a cup of tea! All the best, All of us here at Rent North East ...
Jun 26,2017
Minithumbup
Jack Barnett
By: 'Mary'
Jun 26,2017
0 people found
this helpful
Very helpful, polite and down to earth. Always on the end of the phone to answer your questions. Would recommend to anyone....
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Was this helpful? Yes
By: Jack Barnett
Jun 26, 2017
View all comments (1)
Hi Mary, Thanks for your kind review, we hope that you are well. All the best, Jack ...
Jun 08,2017
Minithumbup
Jack Barnett
Lisa Rose
By: 'CP12 Energy Ltd'
Jun 08,2017
0 people found
this helpful
Rent North East provided a tenant for a property associated to us. They did so efficiently, with a very satisfactory and professional service. Additionally, the tenant that Rent North East located was of a good calibre, giving us the reassurance that the tenant will look after the property well and pay the rent on time. We will definitely contact them again for any additional properties that require their services in the future....
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Comment on agent fees
Rent North provided excellent service for a nominal fee.
Was this helpful? Yes
By: Jack Barnett
Jun 08, 2017
View all comments (1)
Thank you for leaving your feedback. ...
Jun 08,2017
Minithumbup
Jack Barnett
By: 'Jessica'
Jun 08,2017
0 people found
this helpful
Excellent communication throughout the application process, righr from my initial enquiry about the property. I was overseas while searching for a rental property, and everyone made it a quick and easy process for me to view the property via Skype and then deal with the paperwork online. It was a real relief to arrive in the UK with only 2 days before my new job, and to be able to go straight into my new home....
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Comment on agent fees
Application fees were more expensive than I was expecting, especially as so much of the paperwork etc. was done online by me in my own time, and there was also a mistake in the listing (listed as furnished, but it wasn't) which significantly changed the value of the property as a rental (but didn't change the price).
Was this helpful? Yes
By: Jack Barnett
Jun 08, 2017
View all comments (1)
Hi Jessica, Thanks for your review, we are so pleased that we were able to help! Sorry about the mistake (furnished/unfurnished) - I see that you were informed of this mistake prior to viewing, but still wanted to view, and then to proceed with the tenancy. As always, please don't hesitate to contact us for any assistance. All the best, Jack ...
Jun 07,2017
Minithumbup
Jack Barnett
By: 'Fletch'
Jun 07,2017
0 people found
this helpful
Very straight forward and to the point when talking to him. Explain everything clearly and easily to me. He and they know the industry very well and instill a good confidence as a landlord that they would look after my property....
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Was this helpful? Yes
By: Jack Barnett
Jun 07, 2017
View all comments (1)
Hi Stephen Thanks for your great review! We are pleased that your property was let quickly, and look forward to being of further assistance whilst managing it. Kind Regards, Jack ...
Jun 06,2017
Minithumbup
Claire Routledge
Jack Barnett
By: 'Holly'
Jun 06,2017
0 people found
this helpful
I've found my experience dealing with rent north east pleasant and smooth. Jack and Claire have been there from the very start, with Claire promptly providing information following an inquiry the day before and offering a viewing. From there, Jack took over and he has been amazing with me since, he's very kind, very friendly and understanding. During the application process he kept me up to date and ensured I had received all of the information I needed and answered any of my queries within ...
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Comment on agent fees
No agency fees applied
Was this helpful? Yes
By: Jack Barnett
Jun 06, 2017
View all comments (1)
Hi Holly, We are so pleased that you are happy, and look forward to being of assistance when required throughout your tenancy. Kindest Regards, Claire and Jack ...
Jun 01,2017
Minithumbup
Jack Barnett
Lisa Rose
By: 'Jason'
Jun 01,2017
0 people found
this helpful
I was so pleased I Rented with Rent North East they are a fantastic agency to know and they are friendly to deal with and does all the repairs when were required and they were efficient at doing their job and I got to know the letting agent Jack & Lisa and the team members thanks...
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Was this helpful? Yes
May 31,2017
Minithumbup
Jack Barnett
Lisa Rose
By: 'craig'
May 31,2017
0 people found
this helpful
I have been with rent north east for over 1 year now and have found them and inparticular thier Coatsworth Rd branch to be the most professional, helpful and genuinely welcoming of any agents i have ever rented with...
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Comment on agent fees
Good
Was this helpful? Yes
May 26,2017
Minithumbup
Verena Drummond
Jack Barnett
By: 'Jamie'
May 26,2017
0 people found
this helpful
I just cant thank Verena and Jack enough, was going through a difficult time, and the support and advice I got, well it got my life back together, best estate agent and staff, you could ask for....
read full review
Was this helpful? Yes
By: Jack Barnett
May 29, 2017
View all comments (1)
Hi Jamie, Thank you for leaving such a lovely review. We are so pleased that we were able to help, and look forward to continuing to do so. Please pop in for a coffee when you're next in the area; it would be great to see you :-) All the best, Jack & Verena ...
May 18,2017
Minithumbup
Jack Barnett
Sarah Adler
By: 'Louis Armstrong'
May 18,2017
0 people found
this helpful
I'd like to say a huge thank you to Jack and his team. You really went above and beyond to get me all sorted. 6 days after my initial viewing, I got the keys, no messing around, everything was done perfectly. I've been in my new place around 3 weeks now and I'm loving. Thanks Rent North East!...
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Comment on agent fees
Extremely affordable.
Was this helpful? Yes
By: Jack Barnett
May 19, 2017
View all comments (1)
Hi Louis, Thanks for your kind review. We are so pleased that you are happy in your new home. Please don't hesitate to get in touch if we can help with anything. All the best, Jack and the team at Rent North East ...
Apr 28,2017
Minithumbup
By: 'David'
Apr 28,2017
0 people found
this helpful
Very pleased with the service and help they have given to me. I am happy with the home I am renting from them. Highly recommended....
read full review
Was this helpful? Yes
By: Jack Barnett
Apr 28, 2017
View all comments (1)
Hi David, Thank you for your kind review. We are pleased that we were able to provide you with a great home, and hope that you enjoy many happy years there. All the best, Rent North East ...
Apr 26,2017
Minithumbup
Jack Barnett
By: 'Y Abenson'
Apr 26,2017
1 people found
this helpful
The service is amazing Jack goes way way beyond and is really really helpful. i would recommend them to anyone....
read full review
Was this helpful? Yes
By: Jack Barnett
Apr 26, 2017
View all comments (1)
Thanks for your great feedback! ...
Apr 21,2017
Minithumbup
Jack Barnett
Lisa Rose
By: 'linda j'
Apr 21,2017
0 people found
this helpful
The company has recently taken over my property since my landlord sadly passed away. I recently visited the Gateshead office and had a very warm welcome form jack. They were able to help assist me with a problem I had and throughout the change over kept me informed and up to date. It has made this difficult time for me much easier. A big thank you and I'm so glad that yous are there looking forward to being your tenant in the year to follow....
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Was this helpful? Yes
By: Jack Barnett
Apr 21, 2017
View all comments (1)
Hi Linda, Thank you for your kind feedback. I am so glad that we have been able to help. It was great seeing you in the office, please pop in again when you are next in the area. All the best, Jack & Lisa Rent North East ...
Mar 29,2017
Minithumbup
Jack Barnett
By: 'Stephanie jolly'
Mar 29,2017
0 people found
this helpful
Rent North East were both kind and helpful while I was choosing my first flat. They're very caring and always remain professional....
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Was this helpful? Yes
By: Jack Barnett
Mar 29, 2017
View all comments (1)
Hi Stephanie, Thanks for your kind review. You have been an excellent tenant, and we are sorry that you are leaving. All the best in your new home. Kind Regards, Jack ...
Mar 28,2017
Minithumbup
Jack Barnett
By: 'Christopher'
Mar 28,2017
0 people found
this helpful
Friendly and very professional all round always there to help out with any enquiry and feel they are readily available and act in a prompt fashion...
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Comment on agent fees
Perfectly reasonable
Was this helpful? Yes
By: Jack Barnett
Mar 28, 2017
View all comments (1)
Thanks Christopher! It's great having you as a tenant. ...
Mar 23,2017
Minithumbup
Sarah Adler
Lisa Rose
By: 'Tammy'
Mar 23,2017
0 people found
this helpful
Absolutely amazing staff, moving me from one area to another couldn't fault them with anything. If I have any problems they deal with it straight away! Thank you!...
read full review
Was this helpful? Yes
By: Jack Barnett
Mar 23, 2017
View all comments (1)
Hi Tammy, we are so pleased that you are happy with your new home. Please don't hesitate to contact us if we can help with anything. All the best, Rent North East ...
Mar 22,2017
Minithumbup
Jack Barnett
By: 'Laxman'
Mar 22,2017
0 people found
this helpful
Rent North East is a very good letting agent. All the staff are very helpful and supportive. Thank you Jack for your help throughout....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack Barnett
Mar 22, 2017
View all comments (1)
Hi Dr Shah, thank you for your lovely review. You have been an excellent tenant, and we wish you all the best with your move. ...
Mar 20,2017
Minithumbup
Jack Barnett
Verena Drummond
By: 'Ruthycasey'
Mar 20,2017
0 people found
this helpful
Thank u for a great moving experience and I'm enjoying my new home Jack was very understanding and he made it all look easy through out the process...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack Barnett
Mar 20, 2017
View all comments (1)
Thank you! Good luck in your new home. ...
Mar 09,2017
Minithumbup
By: 'Luke'
Mar 09,2017
0 people found
this helpful
Overall I think Rent North East is superb. The customer service response time and willingness to help is second to none and is always friendly, honest and transparent. In terms of business services, everything is done 'by-the-book' from a legal standpoint which gives me both confidence in using the services and also that I am fulfilling my obligations as a landlord. Would recommend....
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Comment on agent fees
In my opinion the prices are good and fair. One gripe I have is that I find it rather irritating when prices are given without VAT, it's almost like finding a hidden cost further down the line. I would much rather just know the full, final cost from the start. The prices are fair and competitive so I think it's unnecessary to provide the 'without VAT' price.
Was this helpful? Yes
By: Jack Barnett
Mar 09, 2017
View all comments (1)
Hi Luke, Thanks for the great feedback, we are so pleased that you are happy :-) Please don't hesitate to contact us for any assistance or information. All the best, Jack Rent North East ...
Areas covered
  • Sunderland
  • NE1
  • Low Fell
  • NE2
  • Bensham
  • NE3
  • Felling
  • NE4
  • Saltwell
  • NE5
  • County Durham
  • NE6
  • Stanley
  • NE7
  • Gateshead
  • NE8
  • NE10
  • Newcastle Upon Tyne

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 48 0 0 0 0 0 0 0

Job vacancies

Please see a list of jobs available

Agent Fees

TENANT FEES:
At Rent North East, we work hard to make your move as easy as possible. All our agreements and checks are processed and completed online, which means that you wont need to leave the comfort of your home throughout the entire process!

We do charge an administration fee to all new tenants, and a reduced fee if you have rented from us before.

The administration fee covers costs incurred in setting up your tenancy, including the following:

Checks on up to two tenants
Referencing on up to two tenants
Preparation and completion of agreements
Account set up
Back office work including negotiation and preparation for your tenancy
At Rent North East, we work hard to make sure that you find a suitable property. If you are unable to pay the upfront fees or cannot provide anything that we have requested, then please let us know, and we will do our best to work out an alternative arrangement that works better for you.

NEW TENANTS:
Full Property: £250 + VAT fee applies, of which £150 must be paid before receiving keys, and the balance can be paid up to one month after the move in date.

Room: £150 + VAT fee applies, of which the full £150 + VAT must be paid before receiving keys.

We will also require that a guarantor or a deposit is provided. A guarantor must be either a home owner, or two professionals. A deposit is usually the value of one month’s rent.

Current or Previous Tenants:

A significantly reduced admin fee applies, this varies, depending on changes to your application. Please contact us for more information.
Last updated at 10:16 AM 07/12/2016 by allAgents

Complaints Procedure

Rent North East belong to the PRS
Last updated at 10:16 AM 07/12/2016 by allAgents

Awards won by Rent North East

Individual Branch Awards

Verena Drummond Verena Drummond
Bookkeeper
3 reviews

About Verena No description set View full profile
Jack Barnett Jack Barnett
Property manager
45 reviews

About Jack No description set View full profile
Lisa Rose Lisa Rose
Maintenance coordinator
16 reviews

About Lisa No description set View full profile
Sarah Adler - no image available Sarah Adler
Lettings progressions
8 reviews

About Sarah No description set View full profile
James Ruskin James Ruskin
Lettings negotiator
1 reviews

About James No description set View full profile
Claire Routledge Claire Routledge
Lettings administrator
5 reviews

About Claire No description set View full profile

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