• Verena Drummond
    Verena Drummond
  • Jack Barnett
    Jack Barnett
  • Lisa Rose
    Lisa Rose
  • upload your photo
    Sarah Adler
  • James Ruskin
    James Ruskin
  • Claire Routledge
    Claire Routledge
Lettings:

Our tenant find service is a comprehensive package, including everything from professional marketing photography, through vetting, right to rent checks, document signing, and key handover.

Key points:

· Vetting carried out in house
· Land registry searches carried out on previous landlords who provide references, to prove that they are the actual landlords.
· Proof of income obtained
· Suitable security obtained (either guarantor or deposit where appropriate)
·
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104a Bewick Road
Gateshead
Tyne & Wear
NE8 1UA
0191 303 7778

 
Sep 19,2017
Minithumbup
Jack Barnett
Claire Routledge
By: 'Mr S Mann'
Sep 19,2017
0 people found
this helpful
Jack was very helpful, with constant communication every time I asked questions or requested updates on where we were with the property rental. Claire was very polite and helpful when answering the phone, very nice manner and pleasant to talk to....
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Comment on agent fees
I thought the agent fees were a little excessive.
Was this helpful? Yes
By: Rent North East
Sep 20, 2017
View all comments (1)
Hi Steve, thanks for leaving us your feedback. We are so pleased that you had a positive experience, and look forward to working with you during your tenancy. Rent North East ...
Jun 09,2017
Minithumbup
Jack Barnett
By: 'Lewis'
Jun 09,2017
0 people found
this helpful
I've only just got my tenancy with rent north east but overall absolutely fantastic, the staff particularly jack were so curtious and friendly. I couldn't of asked for a more helpful understanding company to house from and would 1000% recommend rent north east! Thanks again jack👍...
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Was this helpful? Yes
May 04,2017
Minithumbup
Lisa Rose
By: 'Valentin'
May 04,2017
0 people found
this helpful
Nice company, always responding fast to any faults and maintenance issues that arise very polite and professional will appeal to them again if I ever need to move....
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Was this helpful? Yes
By: Jack Barnett
May 04, 2017
View all comments (1)
Hi Valentin, thanks for the great feedback! We are so pleased that you are happy. ...
Apr 26,2017
Minithumbup
Verena Drummond
Jack Barnett
By: 'MJ'
Apr 26,2017
0 people found
this helpful
No complaints quick efficient service .very understanding would recommend this company with out a doubt.iv had dealings with other agents but none compare to these...
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Comment on agent fees
Communication with this fella is good you get immediate replys also any problems you have are resolved immediately
Was this helpful? Yes
By: Jack Barnett
Apr 26, 2017
View all comments (1)
Hi Malcolm, Thanks for your lovely review. We are so pleased that you are happy with our services. Please don't hesitate to contact us for any assistance. All the best Jack & Verena Rent North East ...
Jan 27,2017
Minithumbup
Jack Barnett
Lisa Rose
By: 'Joseph and Elka'
Jan 27,2017
0 people found
this helpful
We were really impressed with the new office and the management at hand. Lisa and jack were very helpful especially when my washing machine started leaking and eventually breaking. They orgsnised someone to take away the broken one and inless tthen 24hours we had a new one up and running. We are thoroughly enjoying having the office so close by. We feel much better knowing we can pop in if we have any problems. Thanks for all your help. Joseph and Elka....
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Comment on agent fees
It was alot of money at first but i see now why we needed to pay because we get a great service.
Was this helpful? Yes
By: Jack Barnett
Jan 27, 2017
View all comments (1)
Hi Joseph & Elka, Thanks so much for your great feedback. We are pleased that you are happy, and would be delighted to be of any further assistance. All the best, Jack & Lisa ...
Jan 20,2017
Minithumbup
By: 'Joe'
Jan 20,2017
1 people found
this helpful
Overall I found Rent North East to be pretty good. In comparison to other agencies, they are very laidback with payments and the fees are very minimal if at all. We didn't have to pay any admin fees or fees upon leaving, which is often the case with other agents. In this regard, Rent North East are well above standard and I appreciated that. In terms of problems, we experienced some with customer service. It states American-style customer service on the website, but this honestly couldn't be f...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack Barnett
Jan 21, 2017
View all comments (1)
Hi Joe, Thank you for your comprehensive review. You were a great tenant, and we are sorry that you are leaving the North East. Just to address the points that you have made... Customer service: You made a few really valid complaints, which we have since acted upon. Our customer service reps are now better trained, and we have brought in some great new people to help us with this. Maintenance: There were delays, partly down to us. As you have seen, our new maintenance manager, Lisa ...
Dec 08,2016
Minithumbup
Jack Barnett
By: 'Mark'
Dec 08,2016
0 people found
this helpful
Very helpful and pleasant service, with prompt communication when addressing any issues we may have. Satisfied with the assistance we have received so far....
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Was this helpful? Yes
By: Jack Barnett
Dec 08, 2016
View all comments (1)
Hi Mark, Thanks for your great feedback, it's a pleasure being your landlord! Jack ...
Nov 30,2016
Minithumbup
Lisa Rose
Jack Barnett
By: 'Laura'
Nov 30,2016
0 people found
this helpful
I have just joined rent north east as a landlord and was happy with how quickly a tenant was found. The staff are very helpful and work on flat has been compelted very efficently....
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Comment on agent fees
Fees are quite high especially on repairs. Hopefully it will be worth it for hassle free management, it is too early to confirm this but no complaints so far
Was this helpful? Yes
By: Jack Barnett
Nov 30, 2016
View all comments (1)
Hi Laura, Thanks for your great feedback, we are very pleased that you are happy. Our fees definitely reflect the service which we provide, and we hope that you see the savings that scores of other landlords have already! Don't hesitate to get in touch if you require any further assistance or information. Kind Regards, Jack ...
Areas covered
  • Sunderland
  • NE1
  • Low Fell
  • NE2
  • Bensham
  • NE3
  • Felling
  • NE4
  • Saltwell
  • NE5
  • County Durham
  • NE6
  • Stanley
  • NE7
  • Gateshead
  • NE8
  • NE10
  • Newcastle Upon Tyne

DPS


Review statistics

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Agent Fees

TENANT FEES:
At Rent North East, we work hard to make your move as easy as possible. All our agreements and checks are processed and completed online, which means that you wont need to leave the comfort of your home throughout the entire process!

We do charge an administration fee to all new tenants, and a reduced fee if you have rented from us before.

The administration fee covers costs incurred in setting up your tenancy, including the following:

Checks on up to two tenants
Referencing on up to two tenants
Preparation and completion of agreements
Account set up
Back office work including negotiation and preparation for your tenancy
At Rent North East, we work hard to make sure that you find a suitable property. If you are unable to pay the upfront fees or cannot provide anything that we have requested, then please let us know, and we will do our best to work out an alternative arrangement that works better for you.

NEW TENANTS:
Full Property: £250 + VAT fee applies, of which £150 must be paid before receiving keys, and the balance can be paid up to one month after the move in date.

Room: £150 + VAT fee applies, of which the full £150 + VAT must be paid before receiving keys.

We will also require that a guarantor or a deposit is provided. A guarantor must be either a home owner, or two professionals. A deposit is usually the value of one month’s rent.

Current or Previous Tenants:

A significantly reduced admin fee applies, this varies, depending on changes to your application. Please contact us for more information.
Last updated at 10:16 AM 07/12/2016 by allAgents

Complaints Procedure

Rent North East belong to the PRS
Last updated at 10:16 AM 07/12/2016 by allAgents

Awards won by Rent North East

Individual Branch Awards

Verena Drummond Verena Drummond
Bookkeeper
3 reviews

About Verena No description set View full profile
Jack Barnett Jack Barnett
Property manager
45 reviews

About Jack No description set View full profile
Lisa Rose Lisa Rose
Maintenance coordinator
16 reviews

About Lisa No description set View full profile
Sarah Adler - no image available Sarah Adler
Lettings progressions
8 reviews

About Sarah No description set View full profile
James Ruskin James Ruskin
Lettings negotiator
1 reviews

About James No description set View full profile
Claire Routledge Claire Routledge
Lettings administrator
5 reviews

About Claire No description set View full profile

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