• Verena Drummond
    Verena Drummond
  • Jack Barnett
    Jack Barnett
  • Lisa Rose
    Lisa Rose
  • upload your photo
    Sarah Adler
  • James Ruskin
    James Ruskin
  • Claire Routledge
    Claire Routledge
Lettings:

Our tenant find service is a comprehensive package, including everything from professional marketing photography, through vetting, right to rent checks, document signing, and key handover.

Key points:

· Vetting carried out in house
· Land registry searches carried out on previous landlords who provide references, to prove that they are the actual landlords.
· Proof of income obtained
· Suitable security obtained (either guarantor or deposit where appropriate)
·
Read full description...
Properties for sale
properties for rent (33)
Apr 28,2017
Minithumbup
By:
Apr 28,2017
0 people found
this helpful
Very pleased with the service and help they have given to me. I am happy with the home I am renting from them. Highly recommended....
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Was this helpful? Yes
Apr 26,2017
Minithumbup
Verena Drummond
Jack Barnett
By:
Apr 26,2017
0 people found
this helpful
No complaints quick efficient service .very understanding would recommend this company with out a doubt.iv had dealings with other agents but none compare to these...
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Comment on agent fees
Communication with this fella is good you get immediate replys also any problems you have are resolved immediately
Was this helpful? Yes
By: Jack Barnett
Apr 26, 2017
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Hi Malcolm, Thanks for your lovely review. We are so pleased that you are happy with our services. Please don't hesitate to contact us for any assistance. All the best Jack & Verena Rent North East ...
Apr 26,2017
Minithumbup
Jack Barnett
By:
Apr 26,2017
1 people found
this helpful
The service is amazing Jack goes way way beyond and is really really helpful. i would recommend them to anyone....
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Was this helpful? Yes
By: Jack Barnett
Apr 26, 2017
View all comments (1)
Thanks for your great feedback! ...
Apr 21,2017
Minithumbup
Jack Barnett
Lisa Rose
By:
Apr 21,2017
0 people found
this helpful
The company has recently taken over my property since my landlord sadly passed away. I recently visited the Gateshead office and had a very warm welcome form jack. They were able to help assist me with a problem I had and throughout the change over kept me informed and up to date. It has made this difficult time for me much easier. A big thank you and I'm so glad that yous are there looking forward to being your tenant in the year to follow....
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Was this helpful? Yes
By: Jack Barnett
Apr 21, 2017
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Hi Linda, Thank you for your kind feedback. I am so glad that we have been able to help. It was great seeing you in the office, please pop in again when you are next in the area. All the best, Jack & Lisa Rent North East ...
Mar 29,2017
Minithumbup
Jack Barnett
By:
Mar 29,2017
0 people found
this helpful
Rent North East were both kind and helpful while I was choosing my first flat. They're very caring and always remain professional....
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Was this helpful? Yes
By: Jack Barnett
Mar 29, 2017
View all comments (1)
Hi Stephanie, Thanks for your kind review. You have been an excellent tenant, and we are sorry that you are leaving. All the best in your new home. Kind Regards, Jack ...
Mar 28,2017
Minithumbup
Jack Barnett
By:
Mar 28,2017
0 people found
this helpful
Friendly and very professional all round always there to help out with any enquiry and feel they are readily available and act in a prompt fashion...
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Comment on agent fees
Perfectly reasonable
Was this helpful? Yes
By: Jack Barnett
Mar 28, 2017
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Thanks Christopher! It's great having you as a tenant. ...
Mar 23,2017
Minithumbup
Sarah Adler
Lisa Rose
By:
Mar 23,2017
0 people found
this helpful
Absolutely amazing staff, moving me from one area to another couldn't fault them with anything. If I have any problems they deal with it straight away! Thank you!...
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Was this helpful? Yes
By: Jack Barnett
Mar 23, 2017
View all comments (1)
Hi Tammy, we are so pleased that you are happy with your new home. Please don't hesitate to contact us if we can help with anything. All the best, Rent North East ...
Mar 22,2017
Minithumbup
Jack Barnett
By:
Mar 22,2017
0 people found
this helpful
Rent North East is a very good letting agent. All the staff are very helpful and supportive. Thank you Jack for your help throughout....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack Barnett
Mar 22, 2017
View all comments (1)
Hi Dr Shah, thank you for your lovely review. You have been an excellent tenant, and we wish you all the best with your move. ...
Mar 20,2017
Minithumbup
Jack Barnett
Verena Drummond
By:
Mar 20,2017
0 people found
this helpful
Thank u for a great moving experience and I'm enjoying my new home Jack was very understanding and he made it all look easy through out the process...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack Barnett
Mar 20, 2017
View all comments (1)
Thank you! Good luck in your new home. ...
Mar 09,2017
Minithumbup
By:
Mar 09,2017
0 people found
this helpful
Overall I think Rent North East is superb. The customer service response time and willingness to help is second to none and is always friendly, honest and transparent. In terms of business services, everything is done 'by-the-book' from a legal standpoint which gives me both confidence in using the services and also that I am fulfilling my obligations as a landlord. Would recommend....
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Comment on agent fees
In my opinion the prices are good and fair. One gripe I have is that I find it rather irritating when prices are given without VAT, it's almost like finding a hidden cost further down the line. I would much rather just know the full, final cost from the start. The prices are fair and competitive so I think it's unnecessary to provide the 'without VAT' price.
Was this helpful? Yes
By: Jack Barnett
Mar 09, 2017
View all comments (1)
Hi Luke, Thanks for the great feedback, we are so pleased that you are happy :-) Please don't hesitate to contact us for any assistance or information. All the best, Jack Rent North East ...
Mar 03,2017
Minithumbup
Jack Barnett
James Ruskin
By:
Mar 03,2017
0 people found
this helpful
I moved in to my home 2 days ago rhanks to rent northeast. These are very professional and very thorough they make sure everything is done properly. And have excellent customer service they make sure the property is up to scratch and go the extra mile for there customers. Im over the moon with the property and couldnt of asked for anything more. Jack and james were a pleasure to deal with explained and whent through everything with me. And sarah who processed everything and made sure the propert...
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Comment on agent fees
Good im over the moon with the home i moved in to and it didnt cost me a fortune.
Was this helpful? Yes
By: Jack Barnett
Mar 03, 2017
View all comments (1)
Hi Craig, Thanks for the great feedback, we are so pleased that you are happy :-) The team at Rent North East ...
Mar 01,2017
Minithumbup
Jack Barnett
By:
Mar 01,2017
0 people found
this helpful
Great service, bright office and nice coffee. Very knowledgeable and supportive. They are well placed in the area to know what you need and will do what they can to help....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack Barnett
Mar 01, 2017
View all comments (1)
Thanks for the great review Rob! ...
Feb 26,2017
Minithumbup
Sarah Adler
By:
Feb 26,2017
0 people found
this helpful
Very helpful and quick service to get us into our new home, always friendly and welcoming, would recommend this agent to friend's and family...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack Barnett
Feb 26, 2017
View all comments (1)
Good afternoon, Thank you for your great feedback, we are so pleased that you are happy with the service which you have received to date. We remain at your assistance should this be required. All the best, Sarah, and the team at Rent North East ...
Feb 17,2017
Minithumbup
Jack Barnett
By:
Feb 17,2017
0 people found
this helpful
RNE have been fantastic. Professional but also personal. I needed 13 properties to managed and needed it to happen quickly, Jack Barnett made this happen with the minimum of hassle for me. The properties are very well managed and I kept informed about tenants and always informed before any works are carried. All the staff I have spoken to have been polite and helpful which gives me every confidence in the company....
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Comment on agent fees
The fees are more favourable than other agents.
Was this helpful? Yes
By: Jack Barnett
Feb 17, 2017
View all comments (2)
Hi, thank you for your great feedback! Please don't hesitate to get in touch if we can help with anything. Jack, Rent North East ...
Feb 17,2017
Minithumbup
Jack Barnett
Sarah Adler
By:
Feb 17,2017
0 people found
this helpful
Since starting out with this agency, both staff involved in helping with our tenancy have been outstanding and helpful throughout the whole process. We went through a hard time finding a property then i camr across this company and i'm so glad i did. The communication between the staff and me has been great, and the response time when any issues have occurred has been quick and resolved on the spot. Couldn't thank these enough for all there help plus the fees were the lowest i feel from any othe...
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Comment on agent fees
Great agent fees!
Was this helpful? Yes
By: Jack Barnett
Feb 17, 2017
View all comments (1)
Hi Dean, Thanks so much for the great feedback. We are so pleased that you now have a fantastic new home, and are excited to have you as our tenants! Pop in for a coffee next time you are nearby :-) All the best, Jack and the team at Rent North East ...
Feb 15,2017
Minithumbup
Lisa Rose
Sarah Adler
By:
Feb 15,2017
0 people found
this helpful
Sarah and Lisa have helped me get my new property with no problems and any minor ones were dealt with straight we away they have kept in touch with me and helped me through my application and had all repairs etc sorted on the day I moved in to the property or as arranged great service and team highly recommend . Thanks guys...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack Barnett
Feb 15, 2017
View all comments (1)
Hi Mark, Thanks for your lovely review. We are excited to have you as our tenant! Please pop in for a coffee next time you are near our office :-) Sarah & Lisa ...
Feb 10,2017
Minithumbup
Jack Barnett
Sarah Adler
By:
Feb 10,2017
0 people found
this helpful
A great company to rent from would recamend to everyone . Jack and Sarah are very good if you have any inquriys ....
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Comment on agent fees
Very good
Was this helpful? Yes
By: Jack Barnett
Feb 10, 2017
View all comments (1)
Hi Philip, Thanks for your great feedback, we are so pleased that you are happy. Best of luck to you and your daughter with your big move, we hope that this property provides you both with a comfortable and safe home for a long time! All the best, The team, Rent North East ...
Feb 01,2017
Minithumbup
Jack Barnett
Sarah Adler
By:
Feb 01,2017
0 people found
this helpful
Sarah and Jack has been always accomodating and very assisting. We we're satisfied and grateful with their services and very responsive....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack Barnett
Feb 01, 2017
View all comments (1)
Thanks for the great review, it has been a real pleasure working with you. Enjoy your lovely new home! Jack & Sarah ...
Jan 27,2017
Minithumbup
Jack Barnett
Lisa Rose
By:
Jan 27,2017
0 people found
this helpful
We were really impressed with the new office and the management at hand. Lisa and jack were very helpful especially when my washing machine started leaking and eventually breaking. They orgsnised someone to take away the broken one and inless tthen 24hours we had a new one up and running. We are thoroughly enjoying having the office so close by. We feel much better knowing we can pop in if we have any problems. Thanks for all your help. Joseph and Elka....
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Comment on agent fees
It was alot of money at first but i see now why we needed to pay because we get a great service.
Was this helpful? Yes
By: Jack Barnett
Jan 27, 2017
View all comments (1)
Hi Joseph & Elka, Thanks so much for your great feedback. We are pleased that you are happy, and would be delighted to be of any further assistance. All the best, Jack & Lisa ...
Jan 20,2017
Minithumbup
By:
Jan 20,2017
1 people found
this helpful
Overall I found Rent North East to be pretty good. In comparison to other agencies, they are very laidback with payments and the fees are very minimal if at all. We didn't have to pay any admin fees or fees upon leaving, which is often the case with other agents. In this regard, Rent North East are well above standard and I appreciated that. In terms of problems, we experienced some with customer service. It states American-style customer service on the website, but this honestly couldn't be f...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack Barnett
Jan 21, 2017
View all comments (1)
Hi Joe, Thank you for your comprehensive review. You were a great tenant, and we are sorry that you are leaving the North East. Just to address the points that you have made... Customer service: You made a few really valid complaints, which we have since acted upon. Our customer service reps are now better trained, and we have brought in some great new people to help us with this. Maintenance: There were delays, partly down to us. As you have seen, our new maintenance manager, Lisa ...
Jan 13,2017
Minithumbup
Jack Barnett
By:
Jan 13,2017
0 people found
this helpful
This agency is 100 percent acceptable very understanding,you can pop in any time as long as they are available and have a chat about any concerns e.c.t...
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Comment on agent fees
Fee are 100 per cent agreeable
Was this helpful? Yes
By: Jack Barnett
Jan 13, 2017
View all comments (1)
Thanks for your great feedback, you are great tenants! Please let us know if we can be of any assistance. ...
Jan 13,2017
Minithumbup
Lisa Rose
By:
Jan 13,2017
0 people found
this helpful
I had a query regarding some maintenance work, although work isn't done yet I was very impressed with the way it's being handled by Lisa. She is very kind and polite and is taking care of my issues very promptly. Would like to say thanks with dinner but this will have to do. Keep up the good work. Thank you. :)...
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Comment on agent fees
I haven't been charged any fees!
Was this helpful? Yes
By: Jack Barnett
Jan 14, 2017
View all comments (1)
Hi Alan, thanks for your great feedback. Lisa works hard to help all of our tenants, and it is great to hear that it is appreciated. Please don't hesitate to contact us for any further assistance. Rent North East ...
Dec 20,2016
Minithumbup
Jack Barnett
By:
Dec 20,2016
0 people found
this helpful
Them are a friendly company.and deal with things fast jack takes his time to listern and if he can help he will...
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Comment on agent fees
N/a
Was this helpful? Yes
By: Jack Barnett
Dec 20, 2016
View all comments (1)
Thanks Tracey; you're an awesome tenant! ...
Dec 08,2016
Minithumbup
Jack Barnett
By:
Dec 08,2016
0 people found
this helpful
Very helpful and pleasant service, with prompt communication when addressing any issues we may have. Satisfied with the assistance we have received so far....
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Was this helpful? Yes
By: Jack Barnett
Dec 08, 2016
View all comments (1)
Hi Mark, Thanks for your great feedback, it's a pleasure being your landlord! Jack ...
Dec 01,2016
Minithumbup
Sarah Adler
By:
Dec 01,2016
0 people found
this helpful
Very helpful with the application process. Had a few issues on moving in but the girls were very helpful, all got resolved....
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Was this helpful? Yes
By: Jack
Dec 01, 2016
View all comments (1)
Hi Ash, Thanks for your review. I am pleased that things are sorted now, please don't hesitate to give us a ring if we can be of any further assistance! Jack ...
Nov 30,2016
Minithumbup
Jack Barnett
By:
Nov 30,2016
0 people found
this helpful
Mr. Barnett has always been an amazing support and contact since taking over property management responsibilities for my rented property. I never hesitate to ask any questions as I know any query will be responded to in a quick, polite, and professional manner. He is always concerned with my well being in the property, and I am happy knowing all the work he puts in to make my life as comfortable as possible....
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Comment on agent fees
My property was originally let by another company, so I have not paid agent fees to Rent North East and therefore do not have an opinion.
Was this helpful? Yes
By: Jack
Nov 30, 2016
View all comments (1)
Thanks Ivan, it's great having you as a tenant! ...
Nov 30,2016
Minithumbup
Jack Barnett
Lisa Rose
By:
Nov 30,2016
0 people found
this helpful
At relevant times we have had to speak to Lisa she has always been excellent and informative in all our information we have requested and the maintenance service is excellent...
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Jack
Nov 30, 2016
View all comments (1)
Thank you for your review. Please don't hesitate to contact us if we can be of any assistance! ...
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
I've used Rent North East for over a year now. It's innovative approach in using technology to manage tenants and landlords are good. It helps with record keeping and transparency. The pricing structure is fair for the service rendered....
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Comment on agent fees
Upfront and transparent. Very competitive compared to other letting agents I've looked at.
Was this helpful? Yes
By: Jack Barnett
Nov 30, 2016
View all comments (1)
Thanks for your great review Arvin! ...
Nov 30,2016
Minithumbup
Jack Barnett
Lisa Rose
By:
Nov 30,2016
0 people found
this helpful
thanks to rent north east for getting me the flat & I like living where I am and for doing al the repairs that needed doing in the flat yous done a excellent job on al of the repairs and I wud recommend any one who wants to get in touch with jack about any flats avaible as they are a brill agency to know...
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Comment on agent fees
good
Attachments
Was this helpful? Yes
By: Jack Barnett
Nov 30, 2016
View all comments (1)
Thanks for your great review Jason, you are an amazing tenant! ...
Nov 30,2016
Minithumbup
Lisa Rose
Jack Barnett
By:
Nov 30,2016
0 people found
this helpful
I have just joined rent north east as a landlord and was happy with how quickly a tenant was found. The staff are very helpful and work on flat has been compelted very efficently....
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Comment on agent fees
Fees are quite high especially on repairs. Hopefully it will be worth it for hassle free management, it is too early to confirm this but no complaints so far
Was this helpful? Yes
By: Jack Barnett
Nov 30, 2016
View all comments (1)
Hi Laura, Thanks for your great feedback, we are very pleased that you are happy. Our fees definitely reflect the service which we provide, and we hope that you see the savings that scores of other landlords have already! Don't hesitate to get in touch if you require any further assistance or information. Kind Regards, Jack ...
Areas covered
  • Sunderland
  • NE1
  • Low Fell
  • NE2
  • Bensham
  • NE3
  • Felling
  • NE4
  • Saltwell
  • NE5
  • County Durham
  • NE6
  • Stanley
  • NE7
  • Gateshead
  • NE8
  • NE10
  • Newcastle Upon Tyne

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 26 0 0 0 0 0 0 0

Job vacancies

Please see a list of jobs available

Agent Fees

TENANT FEES:
At Rent North East, we work hard to make your move as easy as possible. All our agreements and checks are processed and completed online, which means that you wont need to leave the comfort of your home throughout the entire process!

We do charge an administration fee to all new tenants, and a reduced fee if you have rented from us before.

The administration fee covers costs incurred in setting up your tenancy, including the following:

Checks on up to two tenants
Referencing on up to two tenants
Preparation and completion of agreements
Account set up
Back office work including negotiation and preparation for your tenancy
At Rent North East, we work hard to make sure that you find a suitable property. If you are unable to pay the upfront fees or cannot provide anything that we have requested, then please let us know, and we will do our best to work out an alternative arrangement that works better for you.

NEW TENANTS:
Full Property: £250 + VAT fee applies, of which £150 must be paid before receiving keys, and the balance can be paid up to one month after the move in date.

Room: £150 + VAT fee applies, of which the full £150 + VAT must be paid before receiving keys.

We will also require that a guarantor or a deposit is provided. A guarantor must be either a home owner, or two professionals. A deposit is usually the value of one month’s rent.

Current or Previous Tenants:

A significantly reduced admin fee applies, this varies, depending on changes to your application. Please contact us for more information.
Last updated at 10:16 AM 07/12/2016 by allAgents

Complaints Procedure

Rent North East belong to the PRS
Last updated at 10:16 AM 07/12/2016 by allAgents

Awards won by Rent North East

Individual Branch Awards

Verena Drummond Verena Drummond
Bookkeeper
2 reviews

About Verena No description set View full profile
Jack Barnett Jack Barnett
Property manager
21 reviews

About Jack No description set View full profile
Lisa Rose Lisa Rose
Maintenance coordinator
8 reviews

About Lisa No description set View full profile
Sarah Adler - no image available Sarah Adler
Lettings progressions
7 reviews

About Sarah No description set View full profile
James Ruskin James Ruskin
Lettings negotiator
1 reviews

About James No description set View full profile
Claire Routledge Claire Routledge
Lettings administrator
0 reviews

About Claire No description set View full profile

Firm Address

104a Bewick Road
Gateshead
Tyne & Wear
NE8 1UA
0191 303 7778



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