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RE/MAX is a global real estate company which helps clients to seize opportunity at every stage of their property journey. Founded in 1973, it has grown into the most productive sales force in the indu Read full description...RE/MAX is a global real estate company which helps clients to seize opportunity at every stage of their property journey. Founded in 1973, it has grown into the most productive sales force in the industry worldwide with more than 97,000 associates operating in more than 6,700 offices in over 98 countries. In 2013, RE/MAX global sales volume hit £215 billion and the annual fee revenue was over £5.5 billion. Since 1997, the number of closed transaction sides in the RE/MAX organisation worldwide has never fallen below 1 million and has never been exceeded by any competitor hence earning it the slogan “Nobody in the World Sells More Real Estate than RE/MAX”.

RE/MAX has an established presence in the UK with over 44 offices, 15 of which are in London. In RE/MAX London, our associates have achieved all Club Award levels, from “The Diamond Club” ($1 million+ in commissions generated every year) to “The Chairman’s Club” ($500,000 to $1million in commissions every year) and “The Platinum Club” ($250,000 to $500,000 in commissions every year).

For more information, visit www.remax.co.uk and www.seeremax.co.uk.

“Sale of Property...”

Oct 15,2018
Minithumbup
By: 'Burtons'
Oct 15,2018
1 people found
this helpful
Throughout what felt like the worst move EVER, David was always on top of everything. From the ridiculous 'online' estate agent in the chain and their lack of communications, the chain increasing, people pulling out and difficult solictors, we finally sold and moved into our ...
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Comment on agent fees
A little higher than competitors, but we wanted the best, and wouldnt change our decision
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“Good Smooth Experiance...”

Aug 24,2018
Minithumbup
By: 'Candice'
Aug 24,2018
1 people found
this helpful
Jo was great to work with, my buying process was particularly long but she stayed professional, patient & always prompt at responding throughout the process! I have no complaints!...
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Comment on agent fees
N/A
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“Fantastic Service...”

Aug 24,2018
Minithumbup
By: 'Jade'
Aug 24,2018
2 people found
this helpful
David was our agent for both the sale of our old property and the purchase of our new home. The service we received was second to none. David kept us updated throughout the process, he was always quick to respond and answered any queries we ...
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Comment on agent fees
Fees were more than reasonable for the service received. Worth every penny.
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“Extremely friendly and always on hand to answer questions...”

Aug 22,2018
Minithumbup
By: 'Nick & Faye'
Aug 22,2018
2 people found
this helpful
David and Joe were extremely Courteous and professional and above all true to their word sold a property quickly We are very happy with the service we received...
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“All round great experience...”

Aug 22,2018
Minithumbup
By: 'Jessica'
Aug 22,2018
1 people found
this helpful
Our whole selling process was made to run smoothly down to our agent David, he was brilliant on all levels, very helpful, friendly and passionate about his job. He continually gave us updates and put on the best open house I have ever seen. If ...
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Comment on agent fees
Good
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“Kind and caring...”

Aug 06,2018
Minithumbup
By: 'Bob and Gillian Smith'
Aug 06,2018
1 people found
this helpful
Jo Spelling has been on top of the whole transaction and has not let anything slide. She is caring and courteous at ALL times. Nothing is too much trouble for her. Constantly updates. The transaction was a new experience for me and a learning curve. ...
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Comment on agent fees
N/A
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“That's a Kidnapping!!!!...”

Jul 28,2018
Minithumbdown
By: 'Martina'
Jul 28,2018
0 people found
this helpful
the worst experience I've ever had in my life! they cheated me, renting me a house full of mice. They knew everything!!!! we only got two traps at their expense, then they disappeared. they do not let us leave the house, WE ARE TRAPPED ...
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“Sale of property...”

Jul 27,2018
Minithumbup
By: 'Julie and Ray'
Jul 27,2018
1 people found
this helpful
Very impressed with the work Jo and David put in nothing was too much trouble. Would definitely recommend them to others. Very professional....
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Comment on agent fees
Fees were very good compared to others
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“Sale of Greenhithe Flat...”

Jun 27,2018
Minithumbup
By: 'Mike'
Jun 27,2018
2 people found
this helpful
Jo did an excellent job. She responded immediately to all queries and kept the momentum of the sale going from start to finish. I could not have asked for a better service....
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Comment on agent fees
Good
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“Very honest and informative...”

Jun 12,2018
Minithumbup
By: 'Andy & Sharon ( jo’s Best customers'
Jun 12,2018
2 people found
this helpful
Having moved 14 times ! Yes 14 times ! I can honestly say with out a doubt Remax are definitely the Estate Agent I would recommend ( as I've used a few ) and found that they are very helpful, informative and honest and feel totally at ease with them. ...
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Comment on agent fees
Very competitive rates I think
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“Got our forever home thanks to Remax...”

May 21,2018
Minithumbup
By: '5 Go Mad by The Sea'
May 21,2018
2 people found
this helpful
Having just sold my property with Remax, I would be very happy to recommend them. I cannot fault this company's services and staff. Jo primarily dealt with our marketing and sale and she was efficient, commited and professional throughout the whole process. A real ...
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Comment on agent fees
Competitively priced.
Was this helpful? Yes

“First time buyers...”

May 15,2018
Minithumbup
By: 'Aminah and Enam'
May 15,2018
1 people found
this helpful
We recently bought a home in abbey wood and could not recommend enough Remax estate agency and in particular our agent David Hurt if you are looking to buy or sell your home. David was the utmost professional and really understood our needs and fully ...
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“Amazing Work!...”

May 15,2018
Minithumbup
By: 'Tim'
May 15,2018
0 people found
this helpful
Hasan helped me a lot in every step of the process, I want to thank him for what he did! Amazing work and I would definitely recommend him!...
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“House purchase...”

May 15,2018
Minithumbup
By: 'Bindya'
May 15,2018
1 people found
this helpful
My main contact at Remax was Jo Spelling, who has been a pleasure to work with. She was attentive and dealt with all of my questions efficiently, even when she was on holiday. On the day of the move Jo was on holiday and there ...
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“A great team to sell your property....”

May 15,2018
Minithumbup
By: 'Trevor'
May 15,2018
2 people found
this helpful
From the valuation to the time of moving Jo was always at hand with any advice and recommendations. Which always proved to be the correct advice. I would recommend Remax to anyone wishing to sell their property . It was a pity our buyers were not ...
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Comment on agent fees
Good
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“5 stars...”

May 15,2018
Minithumbup
By: 'Selma Abbey'
May 15,2018
1 people found
this helpful
We just completed on the purchase of a new property and sale of our old one through Remax and have been absolutely delighted with the service we received from start to finish. David genuinely couldn't do enough to help us. We never needed to ...
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Comment on agent fees
In all honesty, Other agents fees were slightly more competitive, but I wouldn’t change a thing about our experience. If paying a bit extra means a top class service, which is what we got, then it’s absolutely worth it.
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“Our Mr Remax...”

May 11,2018
Minithumbup
By: 'Mrs little'
May 11,2018
2 people found
this helpful
We have now used remax to sell 2 houses now and on both occasions have found David to be more than helpful and always going that extra mile nothing is too much trouble. We are now pleased to call him a friend....
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Comment on agent fees
Good
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“House Sale...”

May 09,2018
Minithumbup
By: 'Mr and Mrs Woods'
May 09,2018
2 people found
this helpful
The whole process of selling our house was made very easy with Dave as our agent. He was fantastic right from the outset, keeping us fully informed at every stage. Dave is professional and extremely efficient. We were totally confident he would be more than ...
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Comment on agent fees
Dave was well worth the money!!!!!!!
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“Sale of bungalow...”

May 03,2018
Minithumbup
By: 'Anne - Marie'
May 03,2018
2 people found
this helpful
David from Remax handled the sale of my bungalow. I was highly impressed with the service I received & could not fault him at all. David is always professional, polite & courteous. He always answered my calls & would find answers to my queries. What ...
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Comment on agent fees
Agent fees were reasonable. Having a age you definitely took the stress away from me.
Was this helpful? Yes

“Maisonette sale...”

Apr 21,2018
Minithumbup
By: 'Cath'
Apr 21,2018
4 people found
this helpful
From the outset of this selling experience, David was very helpful, he kept me well informed about the hiccups that cropped up. He returned telephone calls promptly. I always felt that he had my best interests at heart and gave honest opinions on any queries. ...
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Comment on agent fees
Considering the overall service, I think the agent's fees were good.
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“Highly Professional...”

Apr 16,2018
Minithumbup
By: 'Rob'
Apr 16,2018
4 people found
this helpful
David Hurt at Remax handled the sale of our house from start to finish. He was courteous and professional at all times and kept us very well informed. We recommend David without hesitation or reservation....
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Comment on agent fees
Fees were fair without being a bargain.
Was this helpful? Yes

“5 Star Service!!...”

Apr 15,2018
Minithumbup
By: 'Laura and Danny'
Apr 15,2018
2 people found
this helpful
David was very supportive throughout the whole process of us buying a house. David was friendly, responsive, very hands on, paying attention to detail. He worked with both sides, ensuring that there was minimum delays at every stage and answered all of our questions promptly ...
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“Professional & Outstanding agent...”

Apr 08,2018
Minithumbup
By: 'Karen Bauher'
Apr 08,2018
0 people found
this helpful
Raj was an absolute pleasure to deal with througout my house purchase, the team in his office was always helpful and professional....
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Comment on agent fees
Good
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“Efficient and customer focused experience...”

Apr 07,2018
Minithumbup
By: 'Ray'
Apr 07,2018
0 people found
this helpful
Had a great experience with the Remax Key Properties team with the purchase of my property, they provided a lot of insight and knowledge helping me make a decision on the purchase off my apartment. Would definitely recommend them to anyone looking to buy or ...
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Was this helpful? Yes
Mar 14,2018
Minithumbup
By: 'N&HField'
Mar 14,2018
1 people found
this helpful
Jo was an outstanding 'mediator', for want of a better word, between both parties to our recent purchase, smoothing out all the issues that arose with the property, solicitors etc. and making everyone as relaxed as possible with her own calm and caring reassurances, insights ...
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Comment on agent fees
Good. As, amidst it all, I can't actually recall the cost, I clearly was not unduly surprised by it at the time.
Was this helpful? Yes
Mar 11,2018
Minithumbup
By: 'Kirk family'
Mar 11,2018
1 people found
this helpful
David Hurt of Remax Bexleyheath handled the sale of our house. He was excellent throughout the process, keeping us informed at every stage (even when he was on holiday!). He answered all our questions and nothing was too much trouble for David; he was very ...
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Comment on agent fees
Fees - good value for money.
Was this helpful? Yes
Mar 08,2018
Minithumbup
By: 'Peter'
Mar 08,2018
1 people found
this helpful
Jo and Remax were very professional and helpful when sold our house. Remax' guide price approach worked very well in the current market conditions at the time. Jo was available almost 24/7 to answer our or the buyer's questions very quickly. I can recommend Jo ...
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Comment on agent fees
Ok, market average
Was this helpful? Yes
Feb 27,2018
Minithumbdown
By: 'Unknown'
Feb 27,2018
0 people found
this helpful
I did work for this company as a subcontractor was promised invoice will be paid within 2 weeks, we are now in week 10 still no payment, She claims there is no account's department contact number how can you run a company like this....
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Was this helpful? Yes
Feb 23,2018
Minithumbup
By: 'DZ'
Feb 23,2018
1 people found
this helpful
I'm honestly really glad i've chosen David Hurt (Remax) as our estate agent. He would constantly keep us updated weekly on our house sale progress and even though we live abroad; it was so easy to get hold of him. He is one ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 22,2018
Minithumbup
By: 'Sarah'
Feb 22,2018
4 people found
this helpful
I would highly recommend David and Re/max select. While very professional, I felt that he understood our needs exactly, when selling our house. He was honest, and attentive to detail. The lines of communication were always open, and he would get back to us ...
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Comment on agent fees
Good
Was this helpful? Yes

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From Landlords From Tenants From Vendors From Buyers Other
8 1 12 4 56 2 29 1 1 8

Fees

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Complaints Procedure

RE/MAX Select Complaints Procedure

Should you have a reason to make a complaint, we have implemented the following complaints procedure to help us resolve your grievance and work towards continually improving our professional services. All complaints will be investigated and dealt with at no cost to the consumer. The complainant's legal rights aren't affected throughout the process.

Stage 1.

1. Any complaint against RE/MAX Select (the Company) should be addressed in the first instance to the person with whom you have been dealing in respect of the matter giving rise to your complaint.

2. If you cannot obtain an explanation satisfying your complaint within 24 working hours, please do not hesitate to contact the appointed Manager listed below.

3. If your complaint has not been resolved at stage 1, or in the event of a complaint being made directly to those named below we will progress as follows.

Stage 2.

4. If your complaint was originally made verbally we would be grateful if you could summarise the nature of your grievance in writing to the Manager listed below.

5. Once we have received your written summary we will acknowledge receipt in writing, normally within 3 working days to inform you of our understanding of the circumstances leading to your complaint. We may ask for more information regarding these circumstances and we will invite you to make any comments that you may have.

6. We shall continue our investigations into the matter and normally within 15 working days of receipt of your written summary the person dealing with your complaint will write informing you of the outcome of the investigation and let you know what actions have been taken or will be taken. In some instances your complaint may take longer than this to investigate, if so we will write to you to inform you of our progress.

7. If you remain dissatisfied with any aspect of the handling of the complaint, we will then attempt to resolve it promptly by negotiation.

8. At any stage or if the complaint has still not been resolved to your satisfaction we will agree its referral to the Ombudsman for Estate Agents.


Managers Details:

Harj Thind
Office Manager
RE/MAX Select
5 Pickford Lane
Bexleyheath, Kent DA7 4RD
T. 020 8304 4010
Last updated at 11:20 AM 23/03/2015 by allAgents

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