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    Jakub
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    Elena
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    Daniel
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    Victoria
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    Marina
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    Monika
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    Kelly
We are an independent, specialist estate agency covering the North London area. With a combined in-house experience of over 20 years working in lettings, management and sales in the prime markets of North London, we are well-equipped to assist you with all your property needs. Hard work, coupled with technology, innovation and our in-depth understanding of the property market give us the edge in a highly competitive industry.
Reliable Homes Limited

37a Broadway Parade
Crouch End,London
Greater London
N8 9DB
020 3640 8888

“ Friendly and efficient.... ”

Apr 13,2018
Minithumbup
Daniel
By: 'Ursula T'
Apr 13,2018
0 people found
this helpful
Daniel was very friendly and efficient. Communication was good via phone and email. I would recommend the agency to others....
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Was this helpful? Yes

“ Excelent service... ”

Apr 08,2018
Minithumbup
Victoria
By: 'Montserrat'
Apr 08,2018
0 people found
this helpful
Victoria was really helpful all the time even during out of office hours. She was also effective and efficiently trying evacuate and acelerare the process in order to achieve the planned date to move in....
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Was this helpful? Yes

“ Single property tenant, 6 months in... ”

Apr 03,2018
Minithumbup
By: 'Jess in Highgate'
Apr 03,2018
0 people found
this helpful
I fell in love with this beautiful Highgate property the moment I saw it; Luke Thomas, my first point of contact, was encouraging from the off, furthermore he and Vishal Pattni were really attentive and helpful in taking me through all the subsequent steps to ...
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Comment on agent fees
Probably fairly standard, as far as my (limited) experience goes on these matters. All paperwork was professionally dealt with.
Was this helpful? Yes
Mar 12,2018
Minithumbup
Elena
Jakub
By: 'Mary'
Mar 12,2018
1 people found
this helpful
Reliable Homes has helped me rent my property out. I am a first time landlord and they helped me through all the steps with me and explained everything needed to me. It was a fast an easy process and bonus that my property was rented ...
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Comment on agent fees
Brilliant value for money
Was this helpful? Yes
Mar 09,2018
Minithumbup
Elena
Marina
By: 'Manuel C'
Mar 09,2018
0 people found
this helpful
We had a locked door emergency on a weekend night. The support and fast response were stunning and we're more than happy with this agents....
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Was this helpful? Yes
Mar 03,2018
Minithumbup
By: 'Lucy Morgan'
Mar 03,2018
0 people found
this helpful
Daniel was brilliant at handling all matters and made my experience with reliable homes as stress free as could be possible. He conducted himself impeccably and his manner was immaculate....
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Comment on agent fees
Don't know
Was this helpful? Yes
Feb 21,2018
Minithumbup
By: 'James'
Feb 21,2018
0 people found
this helpful
Just signed for the perfect flat having been searching for weeks and trawling the streets with very little joy. Hadn't even originally planned on looking at this flat but when the one we tried to book was unavailable, Luke suggested this one and it ...
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Comment on agent fees
I have no real point of comparison but as far as Iā€™m concerned, all agency fees are fairly extortionate.
Was this helpful? Yes
Feb 09,2018
Minithumbup
By: 'Olga'
Feb 09,2018
0 people found
this helpful
Luke has given a good tour around the house, whilst allowing us to look around for longer than expected, which assisted us to make the final decision to move in. Thank you...
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Was this helpful? Yes
Feb 09,2018
Minithumbup
By: 'Anastasija'
Feb 09,2018
0 people found
this helpful
Luke was friendly and helpful. He reassured and gave us a chance and adjusted the time to provide certain documentation and referencing that we initially had issues with obtaining. Great....
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Was this helpful? Yes
Feb 09,2018
Minithumbup
By: 'Arturas'
Feb 09,2018
0 people found
this helpful
Luke has been helping continually and was always eager to help and answer any questions in regards to the property and the documentation. Very happy with the process....
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Comment on agent fees
Fees charged are not the lowest, but also not the highest. I would say in comparison to other agencies it is a fair deal for the quality you get.
Was this helpful? Yes
Jan 24,2018
Minithumbup
By: 'Nunt'
Jan 24,2018
0 people found
this helpful
Luke is friendly, easy to talk to and accommodating. He keeps me update all the time, which makes it easier for the tenant to understand the situation....
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Was this helpful? Yes
Jan 23,2018
Minithumbup
Daniel
Elena
By: 'Reliable Agency'
Jan 23,2018
0 people found
this helpful
Daniel was wonderful and very efficient during the entire process. Made us feel very secure in dealing with Reliable Homes and how professional your company is. If we need to move to another house in this area, thanks to Daniel, you will be the first ...
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Was this helpful? Yes
Jan 20,2018
Minithumbup
By: 'Kadir'
Jan 20,2018
0 people found
this helpful
i am very pleased with the agency and Luke in particular. He made sure we are happy and spend extra time explaining things we weren't sure of....
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Was this helpful? Yes
Jan 19,2018
Minithumbup
Daniel
By: 'Allan'
Jan 19,2018
0 people found
this helpful
Really good agent, which had always answers to all my questions and to my calls. He listened to my needs to find the best solutions for me....
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Was this helpful? Yes
Jan 19,2018
Minithumbup
By: 'Asheley'
Jan 19,2018
0 people found
this helpful
Me and my husband were looking for a home and found this amazing agency, Reliable Homes. Luke was the agent who we met and showed the house to us. Very friendly and always making sure we were happy about the property. He helped us with ...
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Comment on agent fees
Fair.
Was this helpful? Yes
Jan 18,2018
Minithumbup
By: 'Rayna'
Jan 18,2018
0 people found
this helpful
Very pleased with Luke. He had spent extra time to answer all my questions even after working hours. Recommend this agency if you need a new home!...
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Was this helpful? Yes
Jan 10,2018
Minithumbup
By: 'Laura'
Jan 10,2018
0 people found
this helpful
Luke was really nice with us. He made everything he could so we can move quickly in the room. Thanks to you a lot....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 09,2018
Minithumbup
By: 'Mathieu'
Jan 09,2018
0 people found
this helpful
Very good, we had to find a flat very quickly and with luke it was all good. Thank you very much !...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 07,2018
Minithumbup
By: 'Tamara'
Jan 07,2018
0 people found
this helpful
I had the greatest experience with Reliable Homes, specifically with Luke Thomas. As I was not located in England when I was searching for a property, I thought it would be extremely hard to find one. But Luke helped me all the way: Viewing via ...
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Was this helpful? Yes
Dec 22,2017
Minithumbup
By: 'Shunji'
Dec 22,2017
0 people found
this helpful
We had to move out from previous address in such a short period. Luke Thomas helped me a lot,I appreciate his work....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2017
Minithumbup
Jakub
By: 'Vladimira'
Dec 13,2017
0 people found
this helpful
Agents were really good and cooperation without problems. I am happy with property and that's important. I can recommend both of them....
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Comment on agent fees
Both Agents were really good
Was this helpful? Yes
Dec 06,2017
Minithumbup
Daniel
By: 'Steve'
Dec 06,2017
0 people found
this helpful
Daniel did a great job, he made the whole process of securing my new flat extremely straight forward, efficient and stress free from start to finish. He was very professional and kept me fully informed at every stage, with regular updates. Really liked the on-line ...
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Comment on agent fees
I guess they are about average
Was this helpful? Yes
Nov 25,2017
Minithumbup
Daniel
By: 'Ana Herrero'
Nov 25,2017
0 people found
this helpful
Daniel has been really helpful and nice. He has been attending my request and although there was a delay in the date for moving on, he has tried to do it as fast as possible....
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Comment on agent fees
Expensive
Was this helpful? Yes
Nov 16,2017
Minithumbup
Jakub
Elena
By: 'Antonia Bridge'
Nov 16,2017
0 people found
this helpful
Having dealt with many Estate and Letting Agents, i can safely say that Reliable Homes is an agency that i will happily use again and have already recommended them to friends and colleagues. Fantastic customer service and knowledge of properties. 100% Perfect....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 11,2017
Minithumbup
By: 'Yan'
Nov 11,2017
0 people found
this helpful
Would recommend, friendly agent to help with getting tenancy done. Very efficient service to get everything set up for the contract....
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Was this helpful? Yes
Nov 11,2017
Minithumbup
Daniel
By: 'Dilara Kus'
Nov 11,2017
0 people found
this helpful
Smart, presentable, helpful, you name it!, I have never come across a helpful representative and thought he was the owner of the business as that's they way Daniel made me feel about the whole process, checkup and paper works. I'm sure the manager/...
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Comment on agent fees
agent fees is yes high, but denial explained everything and made sure i am aware of all costs. The fee's are only an issue when tenants are not given full information and daniel explained everything so i knew there was no hidden cost. thank you so much!
Was this helpful? Yes
Nov 06,2017
Minithumbup
Daniel
By: 'JMG'
Nov 06,2017
0 people found
this helpful
Daniel was very professional and helpful in helping me find a suitable flat. He made sure that I had all the information I needed and continued to keep in touch during the referencing and move in period to ensure there were no issues in the ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Nov 06,2017
Minithumbup
Elena
By: 'Marco'
Nov 06,2017
0 people found
this helpful
The service provided by Reliable Homes is amazing so far. Communications are quick and really professional, so if you an issue or a question about your flat they will be ready to sort it out....
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Was this helpful? Yes
Oct 27,2017
Minithumbup
By: 'Tony Immordino'
Oct 27,2017
0 people found
this helpful
The agents of reliable homes were lovely and efficient, they helped us to do the right things in the right time. They managed us in a professional and comfortable way. Also, the propriety is the best I seen on 15 visits, you can trust them.. I ...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 26,2017
Minithumbup
By: 'Manuela'
Oct 26,2017
0 people found
this helpful
Excellent service. Vishal provided two lodgers with a 10/10 match with our requirements. Self-motivated, we haven't had to chase him at all....
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Comment on agent fees
Fair
Was this helpful? Yes
Areas covered
  • N2
  • Islington
  • N3
  • Crouch End
  • N4
  • Muswell Hill
  • N6
  • N7
  • N11
  • N12
  • N13
  • N14
  • N15

ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
29 1 105 1 1 0 3 0 6 0

Agent Fees

No fees set.
Last updated at 3:31 PM 04/05/2016 by allAgents

Complaints Procedure

We are committed to providing a highly professional service to all our clients and customers. In the unlikely event
that something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing to Reliable Homes, 37a Broadway Parade, London, N8 9DB,
including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it
within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
We will send you a letter acknowledging receipt of you complaint within three working days of receiving it,
enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by the managing director.
We will write to you within 15 working days of receiving your request for a review, confirming our final
viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House, 43-45 Milford Street
Salisbury
Wiltshire, SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final
viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 3:31 PM 04/05/2016 by allAgents
Staff picture Jakub

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Staff picture Victoria

Staff picture Marina

Staff picture Monika

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