• Jakub Orna
    Jakub Orna
  • Elena Orna
    Elena Orna
  • claim your profile
    Maria
  • Daniel Siebel
    Daniel Siebel
  • Vishal Pattni
    Vishal Pattni
  • luke Thomas
    luke Thomas
We are an independent, specialist estate agency covering the North London area. With a combined in-house experience of over 20 years working in lettings, management and sales in the prime markets of North London, we are well-equipped to assist you with all your property needs. Hard work, coupled with technology, innovation and our in-depth understanding of the property market give us the edge in a highly competitive industry.

37a Broadway Parade
Crouch End,London
Greater London
N8 9DB
020 3640 8888

 
Aug 28,2017
Minithumbup
By: 'celeste'
Aug 28,2017
0 people found
this helpful
Fast, efficient and friendly, very knowledgeable team. They introduced us to a great space we're looking forward to calling home....
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Comment on agent fees
Fair on fees
Was this helpful? Yes
Aug 22,2017
Minithumbup
Daniel Siebel
By: 'Choi'
Aug 22,2017
0 people found
this helpful
Just found a studio to live in, and I have to say it's mostly thanks to Daniel. He was extremely helpful, professional, and available. Whenever I had problems or questions, he was always determined to take care of them. For instance, I moved in on Saturday and the keys didn't work; the concierge told me to wait until Monday. However, Daniel called in to check if everything was all right, which was a lifesaver. I personally thought his job was practically done the moment I moved in, but Daniel w...
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Comment on agent fees
The fees are a bit higher than what I heard was the norm- but I felt it was completely worth it, and I'm certain that most people would feel that way.
Was this helpful? Yes
Aug 15,2017
Minithumbup
Jakub Orna
Jakub Orna
By: 'Miroslav'
Aug 15,2017
0 people found
this helpful
ReliableHomes with Jakub leading the company is the most professional real estate agency I had a chance to encounter. What is absolutely rare is how Jakub and his team try to help the actual tenant, listen to needs of them and advise with absolute honesty. You really can feel they care about you and they find the best solution that works for you. The whole process of getting an apartment with them was seamless, professional, they communicate, they follow-up, they go an extra mile and they genuin...
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Comment on agent fees
Fees are fair.
Was this helpful? Yes
Aug 02,2017
Minithumbup
Daniel Siebel
Daniel Siebel
By: 'Simi S'
Aug 02,2017
0 people found
this helpful
Daniel was exceptionally helpful throughout the letting process. He went above and beyond his job description to ensure we were well looked after. He remained professional and reliable at all times. I can't thank him enough for enabling such a smooth transition...
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Jul 17,2017
Minithumbup
Daniel Siebel
By: 'Jonathan'
Jul 17,2017
0 people found
this helpful
Never away from his phone or too busy to help his clients. World class professional who goes above and beyond to ensure a happy client....
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Jul 15,2017
Minithumbup
Vishal Pattni
luke Thomas
By: 'LMG'
Jul 15,2017
0 people found
this helpful
I was very pleased with the performance of your agent. He was reliable, flexible and always willing to do what was necessary to achieve a positive outcome. On occasion he would perform over and above what was required of him. He made a potentially stressful experience tolerable due to his support and representation....
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Comment on agent fees
Fees are less than the majority of like organisations, but the process took an extensive amount of time so worked out to be value for money.
Was this helpful? Yes
Jul 14,2017
Minithumbup
luke Thomas
By: 'Beatriz'
Jul 14,2017
0 people found
this helpful
Luke was really helpful during all the renting process and he was always available for us when we were calling him with doubts....
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Was this helpful? Yes
Jul 13,2017
Minithumbup
luke Thomas
Daniel Siebel
By: 'Manuel C.'
Jul 13,2017
0 people found
this helpful
Very friendly and highly professional service during the period of application and paperwork. We felt very well served and helped with problems and questions so that we have a very satisfying result and a beautiful new home at the end!...
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Comment on agent fees
Fees are very fair compared to the service.
Was this helpful? Yes
Jul 09,2017
Minithumbup
By: 'Eva'
Jul 09,2017
0 people found
this helpful
Maja was always very helpful and extremely quick to reply to any of our queries. One of the best experiences we've had with any letting agent....
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Was this helpful? Yes
Jun 09,2017
Minithumbup
By: 'Karolina'
Jun 09,2017
0 people found
this helpful
Dear Maja, Thank you very much for the helpful, kind and positive approach, making all the seemingly difficult flat changing process much more enjoyable and easy going....
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Comment on agent fees
Ok.
Was this helpful? Yes
Jun 08,2017
Minithumbup
By: 'N Goonewardena'
Jun 08,2017
0 people found
this helpful
The agent was very supportive of my needs. She even listed the pros and cons of each location suitable/ catering my personal requirements. I found the communication to be very accommodative and patient....
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Comment on agent fees
For an ensuite room the price has by far been the most reasonable depending on the location
Was this helpful? Yes
May 19,2017
Minithumbup
Daniel Siebel
By: 'Chris'
May 19,2017
0 people found
this helpful
Daniel was incredibly helpful, friendly and seemed genuinely interested and committed to finding us the right rental property as quickly and efficiently as possible. His help was invaluable to us as I had to move in before a work trip that is taking me out of the country for several weeks. Not only did he find us three potential properties (we didn't even have to look for ourselves) he went out of his way to arrange viewings around our very busy and anti social work schedule. Then when it cam...
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Comment on agent fees
Good, Especially with the 50% off for offers accepted within a set time frame.
Was this helpful? Yes
May 13,2017
Minithumbup
Daniel Siebel
By: 'Krystian Niechcial'
May 13,2017
0 people found
this helpful
Good Evening To Everyone My Name is Krystian and I wanted to Write about Letting Service that Daniel Siebel did to me He Was So Friendly from The Beginning, So Professional, He Advised me in Everything, Step by Step He Helped me To Fill Form Application, Kept me Updated All The Time, Even at 10 Pm!!! During Night Time!!! I found Good Accommodation Because I Found Very Good and Very Professional Agent!!! THANK YOU DANIEL:-) Β°Γ…ΒΈΓ’β‚¬ΛœΓ‚Β I am Sure Also My Friends will Be Very Happy w...
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Comment on agent fees
Good
Was this helpful? Yes
May 08,2017
Minithumbup
Daniel Siebel
By: 'Vittoria'
May 08,2017
0 people found
this helpful
Daniela was amazing in helping me to find the perfect house. He was polite and always willing to answer my millions of questions. Perfect member of staff. Vittoria Marin...
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Was this helpful? Yes
Apr 25,2017
Minithumbup
Vishal Pattni
Jakub Orna
By: 'Alex'
Apr 25,2017
0 people found
this helpful
A thorough and efficient estate agent with a very clear channel of communication. We bought a properly that RH were selling and always felt well supported throughout the process....
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Comment on agent fees
n/a we didnt pay as we were buying from you. NB - please dont email me correspondance.
Was this helpful? Yes
Apr 19,2017
Minithumbup
Daniel Siebel
By: 'Victoria'
Apr 19,2017
0 people found
this helpful
Very profesional!!! Had all my questions answered. And last but not least very nice guy with very friendly attitude towards his clients. Definetly recommend him....
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Apr 18,2017
Minithumbup
Daniel Siebel
By: 'A.W'
Apr 18,2017
0 people found
this helpful
I was very pleased with the service I received because Daniel was helping me straight throughout the process if I have any questions, I felt comfortable calling him or emailing him. He would always call me to make sure I was on track with the process. The call didn't felt like it was forced, felt like he genuinely cared....
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Apr 14,2017
Minithumbup
Daniel Siebel
By: 'Dali Kilman'
Apr 14,2017
0 people found
this helpful
Daniel was very kind, helpful and professional. He was available whenever I needed him, helped with everything, and got us into the property in 5 days! Highly recommended! Thank you for everything Daniel!...
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Mar 30,2017
Minithumbup
Daniel Siebel
By: 'Paul Dancer'
Mar 30,2017
0 people found
this helpful
I am very happy and greatfull with the service that Daniel provided me with all paperwork and keeping in touch...
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Comment on agent fees
Daniel sorted all the fees for me which they where very good
Was this helpful? Yes
Mar 29,2017
Minithumbup
By: 'Marco'
Mar 29,2017
0 people found
this helpful
Maja is really nice and professional. She help me and my partner in all aspects of the letting and she lead the process really quick!...
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Mar 22,2017
Minithumbup
Daniel Siebel
Jakub Orna
By: 'Astoria'
Mar 22,2017
0 people found
this helpful
Daniel was dedicated, professional and friendly the entire way through this process. His communication was great as he was always in touch to make sure the process was going smoothly and to check whether I had any questions that needed answering....
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Was this helpful? Yes
Mar 21,2017
Minithumbup
Daniel Siebel
Vishal Pattni
By: 'Lara'
Mar 21,2017
0 people found
this helpful
Daniel has a great customer service ,very friendly ,has an excellent communication skills.He made our renting journey very pleasant. Vishal also helpful and friendly agent/manager.Well organised .renting process went smoothly. First time rented via Reliable homes ,very happy....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 21,2017
Minithumbup
By: 'Claire and Mark'
Mar 21,2017
0 people found
this helpful
Maja has been fantastic to work with from the beginning of our search right through to handing over the keys!...
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Mar 21,2017
Minithumbup
Daniel Siebel
By: 'Kevin Carmona'
Mar 21,2017
0 people found
this helpful
Very helpful, well spoken, explained every detail and kept me informed of progress during referencing, picked up the telephone promtly too. All documents were provided I am very satisfied with Daniel's service. Only downside is the ever expensive fees which should be reduced or not charged at all...
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Mar 16,2017
Minithumbup
Daniel Siebel
By: 'Franco Bas'
Mar 16,2017
0 people found
this helpful
Excellent contact. Im from another country and he made the proccess completely easy for me. I would reccomend daniel to everyone. Thanks Daniel...
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Mar 14,2017
Minithumbup
Daniel Siebel
By: 'Nico'
Mar 14,2017
0 people found
this helpful
I want to thank Daniel becasue he has always been very profesional, helpful and friendly. He has been far the best agent I have meet during my research of a flat in North London. Thank you...
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Was this helpful? Yes
Mar 14,2017
Minithumbup
Jakub Orna
Elena Orna
By: 'Suzanne'
Mar 14,2017
0 people found
this helpful
Reliable homes were very professional and all forms were signed electronically within 4 days of placing the offer. I will definitely be using their services again and would highly recommend them to any prospective customers....
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Mar 10,2017
Minithumbup
Daniel Siebel
By: 'Sonia'
Mar 10,2017
0 people found
this helpful
Excellent, Friendly and fast service. Daniel has kept intouch throughout the process. All documentation was detailed and thoroughly. I would recommend. Thank you Daniel...
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Was this helpful? Yes
Mar 09,2017
Minithumbup
Daniel Siebel
Elena Orna
By: 'Lindsay'
Mar 09,2017
0 people found
this helpful
I primarily worked with Daniel who was very personable and helpful. He was happy to show me around and answer my questions and concerns. Elena also has been very responsive and on-top-of-things now that I am in my flat....
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Comment on agent fees
I thought the agent fees were quite reasonable
Was this helpful? Yes
Mar 08,2017
Minithumbup
Daniel Siebel
By: 'Anett'
Mar 08,2017
0 people found
this helpful
Daniel was so helpful and kind with me. In fact I owe him that I got this flat. Because when he phoned first time I misunderstood when he asked my salary. I said to him my net salary which was couldn't be enough that I got this flat. ( In the reference form need the gross salary ) But he spoke the landlord and told to him that I am reliable people and hardworker, but he didn't know me before. This things make me really happy, because it is really rare situation, that somebody trust to someone a...
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Comment on agent fees
I think a little bit expensive, but if I compare that I got an amazing new flat, and my agent was really helpful and he answer every small maybe silly question, well I can say that this amount it was a good investment
Was this helpful? Yes
Areas covered
  • N2
  • Islington
  • N3
  • Crouch End
  • N4
  • Muswell Hill
  • N6
  • N7
  • N11
  • N12
  • N13
  • N14
  • N15

ARLA TPOS DPS


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Last updated at 3:31 PM 04/05/2016 by allAgents

Complaints Procedure

We are committed to providing a highly professional service to all our clients and customers. In the unlikely event
that something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing to Reliable Homes, 37a Broadway Parade, London, N8 9DB,
including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it
within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
We will send you a letter acknowledging receipt of you complaint within three working days of receiving it,
enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by the managing director.
We will write to you within 15 working days of receiving your request for a review, confirming our final
viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House, 43-45 Milford Street
Salisbury
Wiltshire, SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final
viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 3:31 PM 04/05/2016 by allAgents
Jakub Orna Jakub Orna
Managing Director
43 reviews

About Jakub Highly motivated and energetic, very experienced property professional with an enormous drive to succeed in such a competitive industry and with a passion to provide all customers with an excellent se View full profile
Elena Orna Elena Orna
Director
19 reviews

About Elena No description set View full profile
Maria  - upload your photo Maria
1 reviews

About Maria No description set View full profile
Daniel Siebel Daniel Siebel
Lettings Negotiator/Consultant
27 reviews

About Daniel No description set View full profile
Vishal Pattni Vishal Pattni
Branch Manager
3 reviews

About Vishal Branch Manager View full profile
luke Thomas luke Thomas
Estate Agent
3 reviews

About luke No description set View full profile

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