• Terry Hall
    Terry Hall
  • Brett Foulser
    Brett Foulser
  • Luke Garrod
    Luke Garrod
  • Daniel Le Boudec
    Daniel Le Boudec
  • Chris Menzies
    Chris Menzies
  • Matthew Clifford
    Matthew Clifford
  • Joseph Lynch
    Joseph Lynch
  • Richard Hawes
    Richard Hawes
  • Ryan Stevens
    Ryan Stevens
  • Jo Payne
    Jo Payne
  • Raegan Cosstick
    Raegan Cosstick
  • Riya Preston
    Riya Preston
  • Kristain Naylor
    Kristain Naylor
  • Nathan Williams
    Nathan Williams
  • Nadine Clappison
    Nadine Clappison
  • Aaron Scovell
    Aaron Scovell
  • Bethany McColl
    Bethany McColl
  • Sahil Arora
    Sahil Arora
  • Gabriella Keil
    Gabriella Keil
  • Tom Miller
    Tom Miller
  • upload your photo
    Max Anderson
We are an independent and specialist Estate Agents who have been operating from offices in Addlestone, Chertsey, Staines upon Thames, Sunbury on Thames and Woking for over twenty years (how time flies Read full description...We are an independent and specialist Estate Agents who have been operating from offices in Addlestone, Chertsey, Staines upon Thames, Sunbury on Thames and Woking for over twenty years (how time flies!). We like to think that we have built up a fair amount of local know-how and have a strong market presence in our towns and the neighbouring areas. We offer a variety of services including Sales, Mortgages and Conveyancing.
Properties for sale
Properties for rent
Jan 02,2014
Minithumbup
Brett Foulser
Chris Menzies
By:
Jan 02,2014
Featured Review
0 people found
this helpful
Three years ago, I tried to sell my house and after a disappointing experience with Townends in Sunbury, I was very afraid to use another company that fell under Badger Holdings.... Luckily I did but this time went with Regents in Sunbury Upon Thames. I invited Brett Foulser into my home at the begining of September this year (2013), whist toying with the idea of whether to sell my property. Brett reassured me of his services at Regents and now that I have sold the house, four months later, I no...
read full review
Was this helpful? Yes
Dec 21,2012
Minithumbup
By:
Dec 21,2012
Featured Review
0 people found
this helpful
We have engaged Regents Estate Agents in Sunbury on Thames to sell our house. We had quotations from three different local agents and Brett Foulser gave us the most convincing reasons for his suggestion for the value of our property. Also, Brett was the only one of the agents I spoke to on the phone who actually turned up in person. This gave me a feeling of continuity which is important to us but which we did not get from the other agents. Brett arranged for all of the Sunbury team to visi...
read full review
Was this helpful? Yes
By: Regents Estate Agents
Dec 21, 2012
View all comments (1)
Dear Keng and Bill, Thank you for posting your positive review. At Regents we work really hard to do things differently for our clients and aim to ensure that they all receive a level of service that is second to none. I am delighted to hear that in your case we succeeded and we will make sure that your comments are passed on to Brett, Amanda and Chris as I know they will greatly appreciate this feedback. We are a local agent who values repeat business and relies heavily on word of m ...
Feb 10,2014
Minithumbup
By:
Feb 10,2014
Featured Review
0 people found
this helpful
Well where can l begin. I first came across Brett when l purchased my first property 5 years ago. I iniatially approached several Estate Agents most of them if not all of them were more interested in making a sale rather than actually giving me what l actually required. Brett was the only one that l had come across who was not pushy, did not try and talk up properties that were obviously not what they were made out to be. Brett has to be the most honest and genuine person l have ever come across...
read full review
Was this helpful? Yes
Aug 01,2015
Minithumbup
Joseph Lynch
By:
Aug 01,2015
Featured Review
0 people found
this helpful
From calling Regents to arrange a viewing all the way through the process to finally exchanging, the team have been assertive, professional and amicable. When viewing a house it's nice to have a person like Joe who is so laid back, making a comfortable impression and providing only the information to his knowledge, Joe would answer any questions we had with a follow up email that he couldn't answer on the spot. He remained in communication constantly during negotiations and ensured we had a str...
read full review
Was this helpful? Yes
Sep 26,2013
Minithumbup
By:
Sep 26,2013
Featured Review
0 people found
this helpful
I would highly recommend Regents Estate Agents in Sunbury. Amanda was fantastic, I had many estate agents round to value my house but Amanda stood out from the rest with her enthusiasm and sheer determination. We had a tall order as we basically found our dream home first but needed to have our house on the market and sold ASAP to be in with the best position get the house we wanted as it had much interest. Not only did Amanda manage to have our house on the market and sold within 4 days! Bu...
read full review
Was this helpful? Yes
Apr 20,2017
Minithumbup
Chris Menzies
By:
Apr 20,2017
0 people found
this helpful
We recently purchased a property through Regents and we can't fault the service we got from the guys. During my search they always kept me updated with any properties that they thought would be of interest. Within a matter of weeks Chris Menzies found our now dream home. I would highly recommend you use the lovely gentlemen in the chertsey branch to find your perfect home with a perfect service....
read full review
Was this helpful? Yes
Apr 18,2017
Minithumbup
Riya Preston
By:
Apr 18,2017
0 people found
this helpful
Riya was extremely professional and helpful the process of the move happened very quickly and smoothly would highly recommend regents....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 17,2017
Minithumbdown
By:
Apr 17,2017
0 people found
this helpful
Was not pleased with the service after end of tenancy.Getting our deposit back proved very difficult.It was difficult getting call backs despite promises....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Apr 06,2017
Minithumbup
Bethany McColl
Richard Hawes
By:
Apr 06,2017
0 people found
this helpful
Very pleased with Regents staff, Beth and Rich. We first met Beth at the property we we're viewing, she made us feel at ease and was very knowledgeable when we asked questions. We actually thought before the viewing that we might not like the property because the bathroom was downstairs, turns out that we we're very wrong as when we viewed it, we loved it. Having lived in the property for a few weeks now, we all absolutely love it and the landlord is wonderful. From the point of placing our offe...
read full review
Comment on agent fees
Agents fees were good, given their professional service.
Was this helpful? Yes
Apr 03,2017
Minithumbup
Bethany McColl
Richard Hawes
By:
Apr 03,2017
0 people found
this helpful
My mother and me got amazing help from Beth, as first time renting she explained and really guided us to getting our new lovely home. Amazing team and support from Beth & Richard. Thanks again....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 03,2017
Minithumbup
Raegan Cosstick
Nadine Clappison
By:
Apr 03,2017
0 people found
this helpful
Extremely helpful with my renewal this year - always quick to respond and very efficient and knowledgable making the process very quick and painless ! Would recommend....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 03,2017
Minithumbup
Ryan Stevens
By:
Apr 03,2017
0 people found
this helpful
Ryan gave me the highest of four valuations for my property. I did not expect to achieve that, but in fact I have achieved more than I would have expected, and am very happy with the result. I was kept well informed on proceedings, and Ryan worked hard to expedite matters when proceedings dragged....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 01,2017
Minithumbup
Daniel Le Boudec
Jo Payne
By:
Apr 01,2017
0 people found
this helpful
The staff were always polite and very helpful with any queries we had. All the emails and phone calls were all prompt. They discussed everything in detail fee wise and would recommend them to anyone looking to move in to a property....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 01,2017
Minithumbup
Ryan Stevens
By:
Apr 01,2017
0 people found
this helpful
Ryan was always available for any queries or questions I had, he was very polite and reassuring of any problems ,very friendly and easy to talk to...
read full review
Was this helpful? Yes
Mar 29,2017
Minithumbup
Riya Preston
By:
Mar 29,2017
0 people found
this helpful
Riya Preston was outstanding right from the time she replied to our request for the property all the way through to when we moved in and we find that extremely professional....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Mar 27,2017
Minithumbup
Brett Foulser
By:
Mar 27,2017
0 people found
this helpful
A massive thank you to Brett for all of his help and advice on regards to the sale of my property, being a smaller branch you really are treated like a person and not just another property on their books! He was able to offer us sound advice and guide us through the tricky process of selling a property! Could not recommend him enough!...
read full review
Comment on agent fees
We achieved a brilliant price due to buying through them previously
Was this helpful? Yes
Mar 27,2017
Minithumbup
Luke Garrod
Matthew Clifford
By:
Mar 27,2017
0 people found
this helpful
Very pleased with the service provided by Luke and Matt. We bought and sold through Regents and found them to be particularly attentive and helpful and would recommend to anyone considering buying or selling through them. Thank you for all your help....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 20,2017
Minithumbup
Terry Hall
By:
Mar 20,2017
0 people found
this helpful
Terry was great! Gotmy house in the market with no hassle or fuss resulting in a quick sale - low fees for such a good service. Highly recommend....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 17,2017
Minithumbup
Matthew Clifford
By:
Mar 17,2017
0 people found
this helpful
This is my second experience with Regents having purchased a property previously through the Staines branch. That experience led us to only approaching Regents to handle the sale of another property. With us living overseas, this presented an additional challenge for the Staines team, however the service provided and information supplied through each stage of the sale was excellent....
read full review
Comment on agent fees
The agents fees were on par with others in the area.
Was this helpful? Yes
Mar 16,2017
Minithumbup
Matthew Clifford
Luke Garrod
By:
Mar 16,2017
0 people found
this helpful
throughout the buying process everyone was very responsive every time we called and always called back whenever they said they would. i would definitely use them again if needed....
read full review
Comment on agent fees
good
Was this helpful? Yes
Mar 02,2017
Minithumbup
Raegan Cosstick
By:
Mar 02,2017
0 people found
this helpful
Very helpful, helped me with all the answers and managed to get all answers from landlord. Thanks for all help help Raegan....
read full review
Was this helpful? Yes
Feb 26,2017
Minithumbdown
Richard Hawes
By:
Feb 26,2017
0 people found
this helpful
Richard is a great professional. He assisted my wife and I finding the right property. Richard always replies our questions promptly as well as sorting everything we need....
read full review
Was this helpful? Yes
Feb 25,2017
Minithumbup
Riya Preston
By:
Feb 25,2017
0 people found
this helpful
My wife and I dealt with Riya throughout the whole process that was extremely smooth and efficient and question were dealt with quickly and professionally, I would definitely recommend regents to friends and family...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 24,2017
Minithumbup
Richard Hawes
By:
Feb 24,2017
0 people found
this helpful
Richard was very proactive and got viewings booked in and a tenant found extremely quickly. He communicated regularly and gave sound advice....
read full review
Comment on agent fees
A competitive price.
Was this helpful? Yes
Feb 23,2017
Minithumbup
Jo Payne
By:
Feb 23,2017
0 people found
this helpful
The branch co-ordinator was very professional and helpful and always went out of her way to make sure the sale of my property went smoothly. I would recommend her to all my family and friends...
read full review
Was this helpful? Yes
Feb 22,2017
Minithumbup
Raegan Cosstick
By:
Feb 22,2017
0 people found
this helpful
Raegan is always helpful, friendly and very efficient for the past few years. She is very quick to respond to my request regards to sorting my tenant's query and always keeps me informed. Overall, Regents has proved themselves high standard, please keep it up. Thank you....
read full review
Comment on agent fees
Reasonable and can be negotiable.
Was this helpful? Yes
Feb 22,2017
Minithumbup
Raegan Cosstick
By:
Feb 22,2017
0 people found
this helpful
Couldn't ask for a better person to help us. She has been great at getting back to me and sorting issues I have had with my flat. Don't think I will go with another estate agents again, regents has definitely made my life easier thanks to raegan....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 22,2017
Minithumbup
Nadine Clappison
By:
Feb 22,2017
0 people found
this helpful
I was very impressed from my first meeting with Daniel who progressed 5 viewing of my rental property within the first 24 hours...to first meeting Nadine who has been extremely helpful from contact calls to keep me informed regularly of updates and potential viewings. Nothing has been too much trouble for her, she has been very efficient in answering all of my rental enquiries throughout the process. I only have two weeks until I emigrate to Florida and I am very confident due to her positive an...
read full review
Was this helpful? Yes
Feb 17,2017
Minithumbup
Raegan Cosstick
By:
Feb 17,2017
0 people found
this helpful
V helpful and able to answer any question fired at her and kept me informed throughout the whole process. Would V much recommend...
read full review
Was this helpful? Yes
Feb 17,2017
Minithumbup
Riya Preston
By:
Feb 17,2017
0 people found
this helpful
Riya was exceptionally helpful. Regents were the only agent in the Staines area who were willing to help on the day when a property was being Bailiffed. Regents got us out of a real problem by being present on the day. She was persistent and managed to push the potential tenant to the limit on my instruction and was very successful. Well done Riya!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2017
Minithumbup
Richard Hawes
By:
Feb 10,2017
0 people found
this helpful
Extremely helpful and was very quick to respond to any queries that I had throughout the process. Richard is highly recommended....
read full review
Comment on agent fees
Agents fees were fair for the level of service received.
Was this helpful? Yes
Feb 10,2017
Minithumbup
Brett Foulser
Joseph Lynch
By:
Feb 10,2017
0 people found
this helpful
Used regents for a second time as usual Brett very polite and professional. Joe was equally as polite and full of enthusiasm. If still in area would use again....
read full review
Comment on agent fees
Fees average
Was this helpful? Yes
Feb 08,2017
Minithumbup
Ryan Stevens
By:
Feb 08,2017
0 people found
this helpful
Very good generally, It was a bit unfortunate that I think I had about 3 different people leave during the few months it took to sell my property. High staff turnover maybe as they don't feel valued? There was a period when I didn't get any feedback on viewings but after I had a word with Ryan from another branch it improved. That said, everyone was always very polite, helpful and they got the job done as I am now happy in my new house. Thanks guys, I'm glad I went with you rather than the other...
read full review
Comment on agent fees
Competitive.
Was this helpful? Yes
Feb 03,2017
Minithumbup
Raegan Cosstick
By:
Feb 03,2017
0 people found
this helpful
Great friendly and professional service from Raegan very knowledgeable and very helpful always willing to help with any questions or problems keeps you updated ether by phone or email and very reliable....
read full review
Comment on agent fees
Very happy with the Agents fees very competitive.
Was this helpful? Yes
Dec 23,2016
Minithumbup
Chris Menzies
By:
Dec 23,2016
0 people found
this helpful
Chris sets the standard of how an estate agent should handle their clients. He has been a superb communicator, always providing updates and dealing with inquiries the moment they arise. If you're looking to buy a property around Chertsey and the surrounding areas, speak to Chris....
read full review
Comment on agent fees
Not applicable as the buyer
Was this helpful? Yes
Dec 13,2016
Minithumbup
Richard Hawes
By:
Dec 13,2016
0 people found
this helpful
A great team: very helpful and professional, they provide accurate advice on setting fair market rents, finding quality tenants and ensuring no void periods. Fees are competitive. I would recommend them highly....
read full review
Comment on agent fees
Fees are competitively priced
Was this helpful? Yes
Dec 04,2016
Minithumbup
Richard Hawes
By:
Dec 04,2016
1 people found
this helpful
courteous and efficient. Found us tenants very quickly and after a minor misunderstanding with access codes, we were able to complete all the formalities on line...
read full review
Comment on agent fees
didn't have much time to shop around but the lowest quote
Was this helpful? Yes
Dec 03,2016
Minithumbup
Riya Preston
By:
Dec 03,2016
0 people found
this helpful
I dealt with both Riya and Alex who were both so friendly, helpful, informative and supportive in facilitating my move. The service was seamless and professional at all times and all aspects of setting up my new home was catered for. Highly recommended agent! Thank-you so much!!!...
read full review
Comment on agent fees
Extremely reasonable and worthwhile!!
Was this helpful? Yes
Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
We purchased our property through the Regents Woking branch, and were very pleased with the service we received. When we initially viewed the property, Matthew showed us around and answered our questions competently without the 'hard sell' approach. We were pleased with the assistance we received during the purchasing process and were regularly updated with regards to the solicitor's progression with the legal documentation. Matthew was always quick to respond to any queries and offered support...
read full review
Was this helpful? Yes
Nov 25,2016
Minithumbup
Riya Preston
By:
Nov 25,2016
0 people found
this helpful
Very pleased with the feedback via emails and phone calls. Very friendly and efficient service, they made me feel at ease, would highly recommend them....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 24,2016
Minithumbup
Brett Foulser
By:
Nov 24,2016
0 people found
this helpful
As a purchaser of a property in Woking, Regents were very helpful. Matt followed up every issue on our behalf, and dealt with all our queries quickly and efficiently, no matter how small. He was very supportive throughout the process. We also had dealings with Brett, who was also very helpful and understood our situation. Communications within the office must be excellent as no matter who you spoke to, everyone seemed to know the current situation on our purchase. Thanks Regents of Goldsworth...
read full review
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
The staffs at this brand very friendly, very helpful. Great team work. Fast, traight forward, accurate and simple. I got my lovely property within 2 weeks. Thank you guys. Wish you all the best. Keep all the good work...
read full review
Comment on agent fees
Excellent!
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
The staff at Regents were enthusiastic, proactive and efficient. They found us a tenant within days of the property going on the market with them, and were very happy to answer the many questions we had about the letting process. I would definitely recommend them....
read full review
Comment on agent fees
Fees for full management are very reasonable.
Was this helpful? Yes
Nov 09,2016
Minithumbup
Chris Menzies
By:
Nov 09,2016
0 people found
this helpful
The service we got from Terry initially and then Chris was excellent and they dealt with us professionally throughout what was a very long process...
read full review
Comment on agent fees
We were able to negotiate the fees
Was this helpful? Yes
Nov 08,2016
Minithumbup
Raegan Cosstick
By:
Nov 08,2016
0 people found
this helpful
Jessica & Raegan were so helpful & polite during my house hunting & viewings, moving in etc. i love my new house, Thanks Guys you are amazing xxx...
read full review
Was this helpful? Yes
Nov 08,2016
Minithumbup
Joseph Lynch
By:
Nov 08,2016
0 people found
this helpful
Joe is very polite and helpful. He always returned my calls promptly. Kept us updated with new properties and always got the viewing booked in quickly. When chasing the vendors for any outstanding queries or paperwork he was always on the case and would get back to me the same day. Overall I have experienced good customer service form Joe and he was a pleasure to deal with....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 18,2016
Minithumbup
Jo Payne
By:
Oct 18,2016
1 people found
this helpful
I must say that Regents have been the best estate agents I have ever dealt with. Their friendly professional staff were very helpful from start to finish. Thanks to them, my mother now has a beautiful flat, all ready for her to move in to. They were all most prompt with responses, and issues that needed attention were all dealt with really quickly....
read full review
Comment on agent fees
I didn't find the fees any more costly than anywhere else, and at least the service was good.
Was this helpful? Yes
Oct 18,2016
Minithumbup
By:
Oct 18,2016
1 people found
this helpful
I registered with Regents with a specific wish for a certain type of property in Goldsworth Park. As soon as a property that met those requirements was registered I was contacted by Matthew Hill who dealt with me in a professional, and friendly manner. I was kept informed on every matter that arose throughout the whole purchase, and if it was necessary at any time for me to call, my query was quickly and efficiently dealt with. I would certainly recommend Regents and Matthew Hill in particular...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Oct 17,2016
Minithumbup
Raegan Cosstick
By:
Oct 17,2016
0 people found
this helpful
Everything went nice, only I had a problem of my first Grantor but at the was fine and no problem...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 15,2016
Minithumbup
Kristain Naylor
By:
Oct 15,2016
1 people found
this helpful
Staff were so efficient and kind. Nothing was too much trouble. Even in a tough situation Jess treated me as an important client. I would recommend Regents and Jess and Kristian to anyone! Honestly can't say enough good things!...
read full review
Comment on agent fees
Fees were reasonable and Jess was so efficient.
Was this helpful? Yes
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
We encountered both Matthew Hill and Charlie of Regents Estate Agents (Goldsworth Park branch) whilst in the process of selling our property in Goldsworth Park. Although we did not engage Regents to market our property, we were contacted by Charlie initially and were added to the mailing list. As a result we did view several properties in Woking marketed by Regents. I found both Matthew and Charlie to be very pleasant and professional and knowledgeable about the properties they showed us and ...
read full review
Comment on agent fees
Not Applicable
Was this helpful? Yes
Oct 13,2016
Minithumbup
Richard Hawes
By:
Oct 13,2016
0 people found
this helpful
Richard was briliant. He helped us to get a place in a short space of time. He was easy and quick to get hold off and would call me back. Very friendly and professional. Stacey was very good too. Always there to help when needed. Overall both were fantastic....
read full review
Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
Stacey and everybody from Regent that we worked with were very helpful throughout this letting process. Stacey gave us helpful information and good advices that made the change quicker and easier especially because this was the first time we were renting a house....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 06,2016
Minithumbup
Riya Preston
By:
Oct 06,2016
0 people found
this helpful
Letting my property out with Regents was a smooth process from start to finish. I was updated with the progress throughout and any queries were answered straight away. The only aspect I feel that could be improved is the use of docusign for contracts which I didn't find easy to access on my phone nor save....
read full review
Was this helpful? Yes
Oct 03,2016
Minithumbup
Richard Hawes
By:
Oct 03,2016
0 people found
this helpful
Richard was great; he listened to what I wanted in my property search. He was easy to get hold off and would call me back promptly. Very friendly and professional....
read full review
Was this helpful? Yes
Oct 03,2016
Minithumbup
Richard Hawes
By:
Oct 03,2016
0 people found
this helpful
Stacey and Richard were really helpful for me and my family to settle down in our new property. Always conveyed the realistic information to me that helped me to plan accordingly.I will surely introduce Stacey and Richard to my friends for their property needs....
read full review
Comment on agent fees
Value for money
Was this helpful? Yes
Oct 02,2016
Minithumbup
Richard Hawes
By:
Oct 02,2016
0 people found
this helpful
Richard was brilliant. We really valued his open and honest approach and it was refreshing to deal with someone with his approach. When going on leave, Mark stepped in to cover Richard and we didnt see anything missed, the process carried on and Mark was really helpful in keeping things moving forward, being a great intermediary between both sets of solicitors. A really good experience, highly recommended....
read full review
Comment on agent fees
Fee's were really reasonable
Was this helpful? Yes
Oct 02,2016
Minithumbup
Richard Hawes
By:
Oct 02,2016
0 people found
this helpful
Stacey and Richard were so great in helping me and my family with this new property, they were very supportive it helping with the paper process and giving advice when need.It always gives me so much hope when a company actually goes above and beyond the call of duty and provides excellent customer support....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 02,2016
Minithumbup
Richard Hawes
By:
Oct 02,2016
0 people found
this helpful
Absolulty professional. Very quickly service. I recomend them. The only thing that I'm not very happy is that their fees are very high....
read full review
Comment on agent fees
High
Was this helpful? Yes
Sep 22,2016
Minithumbup
Raegan Cosstick
By:
Sep 22,2016
0 people found
this helpful
Regean and Jess have been an amazing help through the move. Able to contact when ever needed and a very quick response. Regean goes the extra mile to ensure we are all happy....
read full review
Was this helpful? Yes
Sep 16,2016
Minithumbup
Riya Preston
By:
Sep 16,2016
0 people found
this helpful
Alex and Riya have been extremely helpful to enable Cariad, Leslie and Brooke to move into their new home. They have been most supportive, ensuring that documentation was supplied as soon as practicable....
read full review
Comment on agent fees
As expected
Was this helpful? Yes
Sep 12,2016
Minithumbup
Richard Hawes
By:
Sep 12,2016
0 people found
this helpful
We bought a house through Regents, with Richard acting as our agent. He was thoroughly polite, knowledgeable, helpful and friendly to deal with anytime we spoke on the phone or met in person. I would not hesitate to recommend Richard and Regents to anyone looking to buy or sell in this area....
read full review
Was this helpful? Yes
Sep 12,2016
Minithumbup
Raegan Cosstick
By:
Sep 12,2016
0 people found
this helpful
Found us a tenant very quickly (Alex who is now at Staines branch) and then the other estate agents at the Sunbury branch who took over (Reagan and Jessica) were helpful and informative. The resounded to queries very promptly. Their fees are very competitive. We would recommend Regents letting team to anyone looking to rent their property. Mrs Read....
read full review
Comment on agent fees
Very competitive
Was this helpful? Yes
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
I cannot thank Stacey enough for all her help and patience she has had with us , we weren't the easiest case but we wanted to have this house and Stacey made it come true. We cannot recommend her enough....
read full review
Comment on agent fees
They fees are expensive ( ฦ’รขโ‚ฌลกโ€š£600.00 for admin fees) and the referencing team were a bit slow but it was worth it.
Was this helpful? Yes
Sep 08,2016
Minithumbup
Joseph Lynch
Terry Hall
By:
Sep 08,2016
0 people found
this helpful
From the beginning Joe has always kept us up to date as promised. In the final stages of what was a complicated sale Joe and Terry pulled out all the stops to make ensure that the sale went through.Joe spent over an hour with one of the vendors to ensure that the last document was sent through in time before our mortgage offer expired. I think Joe was as relieved as I was when we exchange today! Great work Joe, thanks again....
read full review
Was this helpful? Yes
Sep 06,2016
Minithumbup
Riya Preston
By:
Sep 06,2016
0 people found
this helpful
I have been extremely impressed by the professionalism and attention to detail that both Alex and Riya displayed during my recent search for a property. They always answered my questions promptly and when they didn't know they always checked to make sure their responses were accurate. Nothing was ever too much trouble. Overall, Alex and Riya have been incredibly helpful and I recommend them wholeheartedly to anyone who is looking for an estate agent who goes that extra mile to make sure that th...
read full review
Comment on agent fees
All good - very fair
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Stacey 's friendly and professional approach helped my partner and I move into a property quickly and without issue. The whole process took less than a week and we are so relieved it was such an easy process as neither of us were looking forward to it. Stacey guided us through the process and was prompt in replying to any queries and always available on the phone. I would not hesitate in using Regents services again and will always ask for Stacey in future dealings....
read full review
Comment on agent fees
I found the fees very reasonable as the service provided was excellent.
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Stacey offered superb advice, always kept me updated and found me a tenant very quickly who moved in a week after offering. Working in the sales industry myself, communication is key and Stacey made the let of my property and the process smooth and very easy. I would definitely recommend Regents to anyone looking to rent and if if the lettings side is this good then I would expect the sales service to be the same! Great agents!...
read full review
Comment on agent fees
Competitive and worth the money
Was this helpful? Yes
Aug 30,2016
Minithumbup
By:
Aug 30,2016
0 people found
this helpful
Thanks to Stacey we have a home! Everything went very quickly she showever us the flat in 10 minutes from walking in to the agency, she was a phone call away when ever we had questions . Thank you very much!...
read full review
Comment on agent fees
Hands on!
Was this helpful? Yes
Aug 26,2016
Minithumbup
Jo Payne
Riya Preston
By:
Aug 26,2016
0 people found
this helpful
We were nervous about renting as this is our family home not a buy-to-let, however Regents made the whole process painless. Jo and the team lined up a number of suitable tenants and helped guide us through the red tape. This is the first time I have used Regents in Staines and would definitely recommend them....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
I was very sceptical at first as this was not the first agents I had tried whilst trying to sell my home; the staff all appeared very young! I was more then happy with the service I received and equally happy with the speed with which they sold my family home. There was always someone available to talk to me and give me advice, either in branch or on the phone. I would recommend them to friends and family....
read full review
Comment on agent fees
The fees were higher than expected, but they got the job done!
Was this helpful? Yes
Aug 23,2016
Minithumbup
Terry Hall
Joseph Lynch
By:
Aug 23,2016
0 people found
this helpful
Both Terry and Joe (and Ryan in the early stages) kept me and my partner up to date throughout the transaction and stayed on top of both my solicitor and the buyers. I was happy with the number of viewings they were getting through the door post the property listing. My first buyer disappeared (through no fault of Regents) and a replacement was found at the same offer level within the week. Very happy with the overall service and would use the agent again to list my property....
read full review
Comment on agent fees
Very good
Was this helpful? Yes
Aug 22,2016
Minithumbup
Jo Payne
By:
Aug 22,2016
0 people found
this helpful
Very professional and fast service. We sorted out all paper work in a few days and were in the property very promptly. Any issues thus far they've been quick to respond to....
read full review
Comment on agent fees
More expensive than previous lettings but fair given quality of service.
Was this helpful? Yes
Aug 16,2016
Minithumbup
Riya Preston
By:
Aug 16,2016
0 people found
this helpful
Really lovely friendly staff both showing us around and helping set up once moved in. They always kept in contact before and after the move....
read full review
Was this helpful? Yes
Aug 12,2016
Minithumbup
Joseph Lynch
By:
Aug 12,2016
0 people found
this helpful
I purchased my house from Regents and all went through very well, no issues at all, very straightforward purchase - many thanks. I also arrange my mortgage through Regents - again very easy process and appointments available on Saturdays!...
read full review
Comment on agent fees
NA -
Was this helpful? Yes
Aug 11,2016
Minithumbup
Raegan Cosstick
By:
Aug 11,2016
0 people found
this helpful
We received a great service from both Alex and Raegan. From the beginning Alex was very professional and helpful, answering every question we fired at him! Both were very prompt with all responses and updates that we required. Thank you again!...
read full review
Comment on agent fees
good
Was this helpful? Yes
Aug 10,2016
Minithumbup
Raegan Cosstick
By:
Aug 10,2016
0 people found
this helpful
What can I say?!! I have never received such outstanding customer service. Raegan has gone way and beyond to help me get into the property I am in now. Her excellent customer service was to point, very personal and really delivered beyond my expectations....
read full review
Comment on agent fees
good
Was this helpful? Yes
Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
We have recently bought a property through Regents and from the start to the end it wasn't an easy process but Regents Team managed it well. Their honest feedback on valuation, communication and understanding of client's needs and putting their interest first is definitely a plus. My best experience is with regent's so far and for that reason, will definitely recommend them to my family and friends....
read full review
Comment on agent fees
N/A to this service
Was this helpful? Yes
Aug 07,2016
Minithumbup
By:
Aug 07,2016
0 people found
this helpful
Both Matt Clifford and Josh Heather updated us appropriately throughout the sale and at all times acted in a professional and approachable manner. Any queries raised, were responded to within a good timescale....
read full review
Comment on agent fees
The Agent's fees - Willing to negotiate.
Was this helpful? Yes
Aug 04,2016
Minithumbup
By:
Aug 04,2016
0 people found
this helpful
Stacey has been my letting agent contact for approx. 2 years and she has always dealt with queries efficiently and quickly. Also she is a good listener and has got me the type of renters I trust will look after the property. Never had a issue with the payments, so overall satisfied with the service provide....
read full review
Comment on agent fees
Fess are comparable to other agents and there is a discount if client stays more than 1 year
Was this helpful? Yes
Jul 29,2016
Minithumbup
Richard Hawes
By:
Jul 29,2016
0 people found
this helpful
We have been very pleased with the excellent service we have received from Richard, where nothing was too much trouble. Richard was professional and courteous at all times and dealt with all arising matters promptly. We would definitely use Regents again and highly recommend them....
read full review
Comment on agent fees
Very good and competitively priced.
Was this helpful? Yes
Jul 28,2016
Minithumbup
Jo Payne
By:
Jul 28,2016
0 people found
this helpful
From the beginning to the end of my tenancy both Stacey and Jo have always made themselves available, returned calls and done their upmost to resolve any issues/questions that have arisen. I would have no issues with recomending them to anyone!...
read full review
Comment on agent fees
Average
Was this helpful? Yes
Jul 28,2016
Minithumbup
Ryan Stevens
Joseph Lynch
By:
Jul 28,2016
0 people found
this helpful
I have used Regents, Sunbury previously to buy & sell property and decided to use them again to sell my house in Ashford. Ryan came over & valued my property, which was considerably more than a previous agent had valued it. I was skeptical, but decided to give Regents a chance after my previous experience. I had two buyers who put offers in that subsequently pulled out for various reasons. This was frustrating, as I had an offer accepted on another property. I don't blame Regents for thi...
read full review
Comment on agent fees
Fair (don't forget that VAT is added to the agreed fee!)
Was this helpful? Yes
Jul 27,2016
Minithumbup
Terry Hall
Luke Garrod
By:
Jul 27,2016
0 people found
this helpful
Very helpful and kept me well informed of what was going on. Made more challenging by my delay in getting a mortgage due to a change in work....
read full review
Was this helpful? Yes
Jul 26,2016
Minithumbup
By:
Jul 26,2016
0 people found
this helpful
Stacey is really nice and efficient.Her response to any enquiry is always quick and precise.she made our move quite stress free....
read full review
Was this helpful? Yes
Jul 26,2016
Minithumbup
Jo Payne
By:
Jul 26,2016
0 people found
this helpful
I would just like to say a big Thankyou to Jo and Stacey for all there great help in finding the right tenants to rent my property in Staines they were always there to help or answer any question I needed and very professional about the way they work. so thankyou to you and all your staff at regents staines...
read full review
Comment on agent fees
good
Was this helpful? Yes
Jul 26,2016
Minithumbup
By:
Jul 26,2016
0 people found
this helpful
I was very nervous to rent my property as I had never done this before, however Stacey met with me and put me to ease straight away and made everything simple! I am happy to leave my property in her and Regents hands,...
read full review
Was this helpful? Yes
Jul 26,2016
Minithumbup
By:
Jul 26,2016
0 people found
this helpful
I have found Stacey to be very helpful. We have been with Regents for around a year know and now I think why did I put up with my previous agents. Stacey always calls me back and always does what she says she will. It is so reassuring to know that you can rely on an agent - which has not been my past experience. Stacey is very hard working and deserves promotion - but being selfish I hope she doesn't move from Staines! Lynn...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 22,2016
Minithumbup
By:
Jul 22,2016
1 people found
this helpful
Purchasing via Regents, I do not know Regents as an agency but so far as Matthew Hill goes, Regents should be privileged to have Matthew representing them. Having lived in Woking for a decade now and watch the property prices grow excessively with the good commuter route into London, my wife and I have met quite a few agents. A handful exceptional, the majority 'ok' and just making the grade and a few who should realise it doesn't just take a 'lick of paint' to suddenly grow the property by &...
read full review
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
1 people found
this helpful
Alex was really helpful in the full letting process. Thanks to Alex and Raegan in helping us find new tenants....
read full review
Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
1 people found
this helpful
We were looking for a house with enough space for our needs and Regents (Alex) helped us to find the perfect place. Thank you! Strongly recommend Regents Sunbury on Thames ....
read full review
Was this helpful? Yes
Jul 12,2016
Minithumbup
Jo Payne
By:
Jul 12,2016
0 people found
this helpful
Stacey found the perfect house for us in Staines. She was very effective, professional and friendly. Both Stacey and Jo kept us updated throughout the let and we found a lot of support from Regent. Our landlord is also fantastic and he really trusts Regents, so this is a guarantee for us. We had some experience with other agencies in the past and I have to say that Regents and especially Stacey provides us with the best support ever. I strongly recommend Regents if you are thinking about lettin...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Jessica was fantastic in finding me a property, she always kept me updated throughout the let. We moved in within a week and it wasn't stressful thanks to regents, she contacted me out of office hours sometimes to keep me updated. Thank you for all your help and would recommend to use regents...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
I moved in May. We love the house we have let. There were a few things we had asked for at offer stage which were not done when we moved in and we had to do our selves. I Think also a clear guide of the step by step process the agents use would be good. As we weren't really sure what was happening at any stage. The staff are always very polite and helpful....
read full review
Was this helpful? Yes
Jun 29,2016
Minithumbup
Joseph Lynch
By:
Jun 29,2016
0 people found
this helpful
I was extremely impressed with the service I received from Joe whilst buying our first house. He was always happy to help whether it was 8:30am or 19:30pm. He was always available to answer any questions I had or to give me updates. He would always return my call if I had to leave a message! Joe was very friendly, polite and professional. He would always give correct information and if he didn't have the answer, he would look in to it and call me back. I found I could trust Joe with the purchase...
read full review
Was this helpful? Yes
Jun 28,2016
Minithumbup
Jo Payne
By:
Jun 28,2016
0 people found
this helpful
Very helpful and always fast with answers and problem solving. Referencing went fairly easy, which is not always the case as my partner and I are both freelance. Stacey and Jo were exceptional at there jobs and always forthcoming with the necessary information when asked. I would recommend both agents and Regents to both family and friends....
read full review
Comment on agent fees
Very good agency. And prices were competitive with other agents.
Was this helpful? Yes
Jun 23,2016
Minithumbup
Joseph Lynch
By:
Jun 23,2016
0 people found
this helpful
Regents were a pleasure to work with. Mark and Joe both were every helpful throughout the buying process and have continued to help even after completion. - Ashni & David...
read full review
Was this helpful? Yes
Jun 20,2016
Minithumbup
Ryan Stevens
By:
Jun 20,2016
0 people found
this helpful
Ryan was easy to deal with and very efficient in finding a buyer. We sold the property for more than we had hoped for which is everything we could wish for. The sale completed quickly when we found the buyer which we were pleasantly surprised about....
read full review
Comment on agent fees
Great!
Was this helpful? Yes
Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
We had a very positive experience in letting our property through Regents. Jessica and Toby were our main contact and they were both professional, helpful and reliable throughout. They kept us updated on viewings and feedback. They contacted us with suggestions and stats on viewings and online hits which gave us confidence that the property was being marketed well. Once a tenant was found, the references were supplied quickly and efficiently. Contracts were signed with no errors or mistakes ...
read full review
Comment on agent fees
Fees were slightly more than some other agents, but I would pay again for the service.
Was this helpful? Yes
Jun 17,2016
Minithumbup
Brett Foulser
Matthew Clifford
By:
Jun 17,2016
0 people found
this helpful
We were originally helped by Matt Clifford, who was very good, unfortunately he left the Sunbury office and for a while we were less satisfied. Brett then took over and he was excellent, followed up well and really stayed on top of the whole process, checking with our buyer and his solicitor but also with the seller of the property we were purchasing and his agent...
read full review
Comment on agent fees
fees are average
Was this helpful? Yes
Jun 15,2016
Minithumbup
Raegan Cosstick
By:
Jun 15,2016
0 people found
this helpful
My partner and I received great service from both Raegan and Alex. They got us moved into our apartment in less than one week! It was a struggle from all sides but these two percervied and we can't thank them enough for all the hard work they put in! I would defiantly recommend them both. Very quick with email replies and phone calls. Come across with manners and great customer service! Thank you so much!...
read full review
Comment on agent fees
Quite high fees for agency fees
Was this helpful? Yes
May 31,2016
Minithumbup
By:
May 31,2016
0 people found
this helpful
Alex Joannou was very professional and helpful during my search when I moved to Sunbury. Once the property was selected, he assisted in every way to make to move as soon as possible. He was very prompt in replying to all my queries....
read full review
Comment on agent fees
Fair.
Was this helpful? Yes
May 17,2016
Minithumbup
Matthew Clifford
By:
May 17,2016
0 people found
this helpful
Compared to other big name high street agents that I have used Regent's have been the the most efficient and professional. I don't think I have ever had such a quick and easy completion. Always called back when they said they would........
read full review
Was this helpful? Yes
May 13,2016
Minithumbup
By:
May 13,2016
1 people found
this helpful
My husband and I bought our flat through Regents and Richard was the rep who dealt with us. He was polite and efficient throughout, keeping us up to date with progress and liaising between the vendor, solicitors and us. The purchase went through with no hiccups and we are grateful for Richard's professionalism....
read full review
Was this helpful? Yes
Apr 30,2016
Minithumbup
Terry Hall
By:
Apr 30,2016
0 people found
this helpful
Dear Terry, Luke and John, There are no words to express our gratitude. You were all professional throughout and sold our property in a very short time. With under 4 weeks to exchange - it all seemed rather impossible. Thank you very much. We would highly recommend this company. Thank you again....
read full review
Was this helpful? Yes
Apr 28,2016
Minithumbup
By:
Apr 28,2016
0 people found
this helpful
Jessica was extremely helpful, patience and professional throughout the minefield of documents and process of becoming a tenant. Excellent service....
read full review
Comment on agent fees
I presume they were standard for the area but value for money on the service I received.
Was this helpful? Yes
Apr 28,2016
Minithumbup
Terry Hall
Luke Garrod
By:
Apr 28,2016
0 people found
this helpful
I had spoke to Regents originally but opted to go with a different agent due to them giving me a higher valuation. This was a big mistake. The other estate agency got the valuation of my property badly wrong resulting in no serious interest. At this point I went back to Terry at Regents. He got the pricing spot on and within 2 weeks we got an offer which we were happy with. The service from Terry and Luke was good at all times. Great knowledge of the local area, reliable communication, I f...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
this helpful
Thank you so much all of the help what we got from The Regent! Especially from Jessica, who made all of the paperwork for us, and answered the questions in minutes! We are so impressed, as we had a little technical difficulties, but she sorted out and made her best so at least we got the house what we wanted because that was a love for a first sight for us! We moved in, everything just as we wondered, we never got same professional help before. Thank you so much! We wish more hundreds or thousa...
read full review
Comment on agent fees
That was a bit high but it worth all of the penny.
Was this helpful? Yes
Apr 25,2016
Minithumbup
By:
Apr 25,2016
0 people found
this helpful
An excellent job from Regents of Sunbury on the sale of my residential property. Mark Harrison was my lead consultant and from start to finish he was there for me throughout the process with advice, support, reassurance when our first and second sales fell through and went above and beyond as far as I was concerned. He also provided names of Mortgage Advisor, Soliciors and a removal company, the latter of which we used who were superb! The other staff who assisted with viewings were well info...
read full review
Comment on agent fees
Mark gave us a deal of 1% for our particular transaction which, at the time of our sale, was extremely good.
Was this helpful? Yes
Apr 25,2016
Minithumbup
Terry Hall
By:
Apr 25,2016
0 people found
this helpful
Terry and the team at Regents were very good especially given our previous experience with another Estate agent. Lots of good quality viewings and buyer found within a few weeks. Chain length did change without our knowledge but kept on top of by Terry. Well recommended!...
read full review
Comment on agent fees
Fees were very competitive and added flexibility on length of contract to prove themselves (vs previous agent and other long established agents locally).
Was this helpful? Yes
Apr 18,2016
Minithumbup
By:
Apr 18,2016
0 people found
this helpful
Toby was very professional, helpful and personable. More than that he seemed to take a very sympathetic interest in us ... our needs and situation. More than that he has continued to show interest in us. Helpful at every stage - I commend Toby...
read full review
Comment on agent fees
Acceptable
Was this helpful? Yes
Apr 15,2016
Minithumbup
By:
Apr 15,2016
0 people found
this helpful
Jessica is such a wonderful and passionate lady from day 1 that I show interest in renting 33 Hydro House,she is alway ready to assist and respond to my calls end email even though I never meet her personally but she still make sure she asign someone to solve all problems in a good professional way...
read full review
Comment on agent fees
Good for the service offer
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
1 people found
this helpful
Our first home happened to be through Regents and we are very pleased with all aspects of our purchase. A large proportion of our communication with Regents happened through Mark Beman who was extremely polite and kept us in the loop at all times, starting from the viewing till we collected the keys. Amanda also promptly communicated with us, guiding us through the purchase and being there for any additional questions/doubts we had. I have to point that we never felt forced/pressured throughout...
read full review
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
I was very satisfied with the service; it was professional and helpful. Regents found a tenant quickly and achieved a good rent....
read full review
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
the service was very good manage to rent house very quickly and all achieved with good communication from stacey at all times this is second time i have used them to rent house...
read full review
Comment on agent fees
good
Was this helpful? Yes
Apr 08,2016
Minithumbup
By:
Apr 08,2016
0 people found
this helpful
Hi Henry,sorry taking so long writing back to you.Thanks for all your help promptness getting back to me ,and informing me of any news or up date during the selling process.I Would recommend you and Regents .Thanks again .Bob....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 06,2016
Minithumbup
By:
Apr 06,2016
0 people found
this helpful
As a Buy-to-Let Landlord and Property Developer I've dealt with a lot of Estate Agents! Regents were second-to-none in the sale of my property. Amanda and the team were extremely pro-active and informative throughout the sale process. I wouldn't hesitate in recommending them....
read full review
Was this helpful? Yes
Apr 05,2016
Minithumbup
By:
Apr 05,2016
1 people found
this helpful
Professional, efficient, effective with a lovely friendly manner, I would recommend Stacey to anyone wishing to rent out their property. Stacey managed the end of a tricky tenancy exceptionally well keeping me well informed throughout the process, and proactively managed a seamless transition from one tenant to the next. As a first time landlady I feel my flat is in good hands....
read full review
Comment on agent fees
Although the Agent's fees are higher than competitors I went with Regents based on their excellent reviews.
Was this helpful? Yes
Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
this helpful
I have had the pleasure of dealing with Jessica while renting out my property for the first time. She has always been very helpful and courteous....
read full review
Comment on agent fees
The fees seeming in line with other agents on the market, though the rental valuation was quite optimistic in the end.
Was this helpful? Yes
Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
this helpful
I would definitely recommend Regents Sunbury, Alex was very friendly and professional. He worked very hard to find a tenant before I had completed on the property and enabled eveything to run smoothly....
read full review
Was this helpful? Yes
Apr 04,2016
Minithumbup
Brett Foulser
By:
Apr 04,2016
0 people found
this helpful
Brett provided a prompt and professional service throughout, courteous and informative at all times and always kept me up to date, i couldnt have asked for an easier sale of my property. Would recommend both him and Regents without hesitation....
read full review
Comment on agent fees
very fair !
Was this helpful? Yes
Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
I found Amanda very helpful, she was very communicative about all aspects of the purchase from start to finish and i felt fully informed. She was quick to address issues that came up and i never felt that i had to chase for things to happen (which is usually the case when i buy/sell properties). She has a friendly attentive manner and has gone out of her way to ensure the sale progressed on time (e.g. calling up freeholders and solicitors for freeholders). I would be happy to recommend her to ma...
read full review
Comment on agent fees
n/a
Was this helpful? Yes
Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
Stacey was just OUTSTANDING in every aspect of my propery rental . From the very first meeting to the new tenants moving she always kepted me well informed on everything going on. I originally rented my house out privately to a friend as was hesitate about using an estate agent after initially meeting a few. However this tenancy ended in a very difficult situation With non payment of rent. When I met Stacey, she alleviated my concerns and I would highly recommend Regents to anyone I know. In t...
read full review
Comment on agent fees
Negiotated a very good rate that I was happy with
Was this helpful? Yes
Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
Stacey is a very friendly and approachable estate agent. She has been very helpful in replying to all my queries. As a first time landlady it was good to have someone to guide the process. I have had 2 sets of tenants now- Stacey has been able to get tenants within a week of going on the market on both occasions....
read full review
Was this helpful? Yes
Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
Stacey was very responsive and pro-active in getting my renewal processed. Even though we had some issues with Head Office, she worked hard to get the issue resolved....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 31,2016
Minithumbup
By:
Mar 31,2016
0 people found
this helpful
Well what can I say!! Selling a house is one of the most stressful things myself and my husband have had to do and when it is your first house you started out in can be hard to see go, but can't thank the team at regents enough! They made what I thought was stressful easy for me. For example if I was at all worried about something I could ring and speak to either Josh or Henry and they would do everything they could to help me out, and if they weren't available Matt jumped in and done all he cou...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
Mar 28,2016
Minithumbup
Matthew Clifford
By:
Mar 28,2016
0 people found
this helpful
So sorry Mathew as it has taken so long to get round to wright this but i have been verry busy, but i must say that he is the most helpfull and under standing agent i have meet in years, he under stood all the problems which took so long to sort out, i would recomend him to anyone as he is professional in all aspects and extremely helpfull thanks once again for all your help and patience. L Batten...
read full review
Was this helpful? Yes
Mar 23,2016
Minithumbup
By:
Mar 23,2016
1 people found
this helpful
Well now, it is rare in the lettings business, from my experience, to be charmed to the point that the memory of people lingers, but I have to say that I have never met two more wonderful agents than Toby and Stacey. They treated my wife and I with courteous attention and their manner was genuine and thus, attractive. They are, both of them, a true asset to ANY organization they wish to work for. You can tell that I am more interested in the quality of the person, than in Regents itself...and s...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 17,2016
Minithumbup
By:
Mar 17,2016
0 people found
this helpful
Stacey was very helpful and wonderful with us. Did helped us a lot. I would recommend this agency to my friends....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 16,2016
Minithumbup
By:
Mar 16,2016
0 people found
this helpful
Jessica and team rented out my property for the second time. When Jessica wasn't available, she always left instructions with her colleagues so there was never any interruption to the process. All problems were resolved and handled as a priority. I would highly recommend the Lettings team at Regents to handle any property....
read full review
Comment on agent fees
Great value for money.
Was this helpful? Yes
Mar 16,2016
Minithumbup
By:
Mar 16,2016
0 people found
this helpful
The Service I received from Stacey and Digory was fantastic. They kept me informed throughout the process and made the letting almost stress free. This despite some unusual circumstances which they handled with ease. Anyone looking to let a property should give these guys a call...
read full review
Comment on agent fees
I had no issue with the fees charged. All were reasonable and fair
Was this helpful? Yes
Mar 10,2016
Minithumbup
Luke Garrod
By:
Mar 10,2016
0 people found
this helpful
From the start of the process we found Luke to be both professional and knowledgeable, no question went unanswered no matter how small, he always came back to us within the time frame, he ensured both solicitors were fully up to speed and gave us weekly updates on there progress, I would have no hesitation in using Regents in the future, and I will certainly recommend them as agents, Luke certainly is an ambassador for your company....
read full review
Comment on agent fees
n/a
Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
this helpful
I was very pleased with service we reciened when purchasing our property. Henry and all the other agents we spoke to at the branch were extremely helpful and professional. They always kept in contact throughout our purchase and were always there to help when we had any questions. I couldn't fault the service that was provided....
read full review
Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
this helpful
Team at Regents are fab had a few issues with my sale but they were always very helpful and knowledge especially Mark he's a star and I've bent his ear a few times and he's very polite and professional well done team for all your hard work. Thank you so so much...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 04,2016
Minithumbup
Joseph Lynch
By:
Mar 04,2016
0 people found
this helpful
We brought our current property through Regents and worked with Mark and Joe who we found to be very professional, friendly and kept us well informed and updated throughout the process. I would highly recommend Regents to any of my friends or family....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
I was very impressed with the lettings staff at the Staines branch. Friendly and professional from the moment i gave Toby the details of what i was looking for. Toby contacted me regularly and i felt they had my best interests at heart and cared about what they do. When i then found what i was looking for this continued with Stacey in negotiating a tenancy agreement and moving in. Every detail covered and everyone has been friendly and approachable, answering any question i had....
read full review
Comment on agent fees
The fees may not be the cheapest, but given the quality of staff and service, it might just be worth it for the good experience.
Was this helpful? Yes
Feb 29,2016
Minithumbup
Matthew Clifford
Brett Foulser
By:
Feb 29,2016
0 people found
this helpful
Brilliant service from the team. From getting my property valued to exchange I've found them to be professional and really know the market. They've constantly kept me updated with the progress and been more than helpful throughout. I've already recommended their services to my family and will continue to recommend them....
read full review
Comment on agent fees
I negotiated the terms which I'm happy with
Was this helpful? Yes
Feb 26,2016
Minithumbup
By:
Feb 26,2016
0 people found
this helpful
Great support..All of the team....Always keen on helping and supporting. We will definitely recommend Regents to anyone. A big thank you! !!...
read full review
Comment on agent fees
As per company policy...can't really complain
Was this helpful? Yes
Feb 24,2016
Minithumbup
By:
Feb 24,2016
0 people found
this helpful
Very happy with the service from Regents. They found a Tennant to rent my flat within a week and the cost of the service was very reasonable....
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
Feb 23,2016
Minithumbup
By:
Feb 23,2016
0 people found
this helpful
Excellent service. Very friendly and sold the house within the first week of marketing. Also ensured that conveyancing progressed smoothly to a tight deadline....
read full review
Comment on agent fees
Very competitive
Was this helpful? Yes
Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
I recently helped my brother buying a new home.My brother is in a wheel chair so the search was very difficult. But Mark never gave up looking, did not waste my time in showing me properties that would not be suitable like so many other estate agents. I cannot thank Mark for his dedication in finding us the right propery along with Matt and Luke you were always helpful when i called. I have alreay recommend the Sunbury team.Thank you all....
read full review
Comment on agent fees
N/A as we were only buying.
Was this helpful? Yes
Feb 18,2016
Minithumbup
By:
Feb 18,2016
0 people found
this helpful
Having dealt with Stacey on our viewings and subsequent move we have found her to be very accommodating and extremely professional in all areas during the process. We are really grateful to her for the extra work that she had put in to help make the move a swift and easy one and would like to extend our heartfelt thanks to her. Also to Digory Price for his energy and enthusiasm and in taking time out to facilitate a second viewing for us - out of work hours - to enable other family members to se...
read full review
Comment on agent fees
Acceptable.
Was this helpful? Yes
Feb 17,2016
Minithumbup
By:
Feb 17,2016
0 people found
this helpful
When my previous tenants dropped me a notice that they were leaving the property in one month time, I was panic. Stacey in letting office of Staines branch stepped in and straight put the advert online, arranged viewings and found new tenants on the open viewing day! The new tenants have moved in within 4 weeks. Stacey and her colleauges always keep in touch and keep me up to date with the progress. Very please with their service. Thank you. Regents,...
read full review
Comment on agent fees
will be great if the company could offer discount/deals to customers who uses their letting service repeatedly so customers got reward for their loyalty.
Was this helpful? Yes
Feb 08,2016
Minithumbup
By:
Feb 08,2016
0 people found
this helpful
A very good experience with Regents. Stacey was helpful and friendly and a great agent to deal with. Thanks for all your help!...
read full review
Comment on agent fees
Did think they were very expensive compared to other agents but was pleased with the customer service we received.
Was this helpful? Yes
Feb 04,2016
Minithumbup
Richard Hawes
By:
Feb 04,2016
1 people found
this helpful
We were very happy with the service and communication received from Richard, he has a calm and professional manner which instils confidence in the process of moving. We did however find Charlie less calm, and at times pushy when looking for progress, facing us with an unexpected Christmas deadline (apparently) set by the sellers (which neither our, nor the sellers solicitor had heard about.) However, the sale did go though in the new year and we are very happy in our new home....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Feb 03,2016
Minithumbdown
Richard Hawes
By:
Feb 03,2016