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    Gill Leech
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    Jon Shatford
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    Sue
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    Dan
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Talbot House
Newbury
Berkshire
RG14 1JA
01635 246333

 
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Properties for sale
Properties for rent
Oct 03,2016
Minithumbdown
By:
Oct 03,2016
0 people found
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Very very unhappy with Regent Lettings. They seem to have forgotten that the customer is the person that they should be trying to provide a service to. Both Sue and Jon have been extremely unhelpful and rude. Sue on a number of occasions. They do not even seem to want to hear when there are problems in the office that need sorting. The process for check in and out is long and drawn out. On top of this the inventory is a series of 30 short videos which you are supposed to watch - it i...
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Jun 20,2016
Minithumbup
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Jun 20,2016
0 people found
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We would wholeheartedly recommend Regent Lettings, Graeme and Gill, to new or experienced landlords and tenants. We have let our flat through them for a number of years, and always received great service, and very good advice from a professional team. We also recommended a friend who had great service for years before he sold his property. Having used 5 agencies over the years (small and large), Regent remains the best by a country mile....
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Comment on agent fees
Good. Market rates for a premium service
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Jun 02,2016
Minithumbup
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Jun 02,2016
0 people found
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Having Used Regent Lettings for several years for tenant find services ,i have found them to be a professional run company with knowledgeable and helpful staff. I would recommend them to other landlords and tenants ....
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Comment on agent fees
good
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May 17,2016
Minithumbup
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May 17,2016
0 people found
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We have always been pleased with the service that we have received from Regent Lettings. I have used them as both a tenant and landlord and always found their approach to fair, friendly and professional....
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May 16,2016
Minithumbup
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May 16,2016
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Excellent service from Regent Lettings, who have been managing a buy to let flat for me for some years. All aspects dealt with quickly, professionally, and with a personal touch....
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Comment on agent fees
Fully acceptable
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Feb 12,2016
Minithumbup
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Feb 12,2016
0 people found
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Regents Lettings have managed our property for the last 10 years. We have been impressed by their efficiency and professionalism. We would highly recommend their service....
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Feb 11,2016
Minithumbdown
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Feb 11,2016
0 people found
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I would like to thank Regent Lettings for their prompt and timely response when my heating went down on the afternoon on New Years Eve. They responded by dropping oil fired heaters round to my house that afternoon and also contacting and arranging telephone support with their contractor. The contractor attended on New Year's Day and restored the heating by replacing the 3 port valve. I am seriously impressed by their service and efficiency. I wonder how many other letting agents would pick up a ...
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Comment on agent fees
Not applicable
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Feb 10,2016
Minithumbdown
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Feb 10,2016
0 people found
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I've rented several houses until now and Regent Lettings is by far the worst I've ever had to deal with. They neither answer the emails nor the phone calls. They don't give a contact person to contact in case of any problems. It seems like they care only about landlords and not tenants. I had to wait two weeks to have my deposit back. With other estate agents, I've always received a call to tell me that my deposit was ready to be released. But not with RL, I had to apply online and wait!!...
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Comment on agent fees
no comment
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By: Gill Leech
Feb 10, 2016
View all comments (1)
Thank you for your comment and I am sorry to hear that you are disappointed with the service that you have received from Regent Lettings. I am unsure of the tenancy and property that you are referring to and I would be happy to look in to this for you, All our team from lettings to property management and accounts are known by our landlords and tenants and details can also be found on the Regent web site under 'our team'. Under DPS guidelines the deposit should be released within 10 working da....
Jan 11,2016
Minithumbup
By:
Jan 11,2016
0 people found
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Regent Lettings have been a helpful and professional company to work with over the last 6 years. Any issues were dealt with quickly, efficiently and with no hassle. I would recommend them to anyone looking to let a property....
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Nov 27,2015
Minithumbup
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Nov 27,2015
0 people found
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I've just recently rented a property from Regent Lettings and would say the entire engagement was excellent. Dan as my first point of contact was very helpful and responsive, as are the rest of the team(Sue, Jon, Gill..). The whole exercise was extremely painless and very efficient, and I would have no hesitation using Regent again or recommending them to anyone else. The property has been very well maintained and is ideal for my requirements. All the prices/fees are very fair, and the whole ...
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Comment on agent fees
Very fair and reasonable IMHO.
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Oct 29,2015
Minithumbup
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Oct 29,2015
0 people found
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Our regent lettings agent Sue was more than helpful on our viewing of our current property. She was very well informed regarding all details of our property and gave us some advice regarding several aspects in the whole letting process. The process of getting all the paperwork ready for our moving in date was rather stressful due to some adverse inconveniences, however, the team at regent lettings did their very best to help us and speed up the process in order for us to move in on the date we h...
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Comment on agent fees
All fees were explained and seemed appropriate.
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Oct 05,2015
Minithumbup
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Oct 05,2015
0 people found
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Lovely people to deal with, the flat we are now renting is in good condition and relatively clean. I do recommend Regent Lettings without any doubts....
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Sep 30,2015
Minithumbup
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Sep 30,2015
0 people found
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We enjoyed living at Crawford Place which was close to the town centre and we found Regent Lettings very helpful. Their property management team were very responsive when we had maintenance that was required at the property....
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Gill Leech - upload your photo Gill Leech
4 reviews

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Jon Shatford - no image available Jon Shatford
Branch Manager
4 reviews

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Sue  - upload your photo Sue
3 reviews

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Dan  - upload your photo Dan
2 reviews

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