Regent Estates (Grays)
2.6/5, 10 reviews
40% recommended
50% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction
The caring property specialists for the Grays area. show more The caring property specialists for the Grays area.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £234,995 £234,995
Lettings 100% 83% £650 £1,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 0 5 1 0 0 0 0 1
Areas covered
Address

39 Southend Road
Grays
Essex
RM17 5NH
01375 393118

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Would not recommend to tenants....”

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Dec 13,2019
Minithumbdown
By: 'A Q'
Dec 13,2019
0 people found
this helpful
Wouldn't recommend to any tenants, they're consistently rude, do 'outside inspections' to look in through your windows and go back on things they've said just to get you to sign the contract. When you try to challenge them they just talk louder on the phone ...
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“Bad experience...”

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Aug 26,2019
Minithumbdown
By: 'Bad experience, 74 Francisco Close'
Aug 26,2019
0 people found
this helpful
Our experience with Regents Estates Grays wasn't good at all. We had problems with one of the toilets from the beginning of our tenancy, did not know about it when we moved in. But then it got worse when the other toilet was blocked for ...
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Was this helpful? Yes
By: Lisa tricio
Oct 23, 2019
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Thank you your review but I would like you to know that the owner did inform us that he would be dealing with the blockage issues and that was the reason he gave for taking the property back We no longer have the property any more the owner took it back We are sorry to read that he moved other people in as we are sure they will incur the same issues as you did As a letting agent we are powerless to authorise works in a property without the owners permission but the did call out the profession ...

“Great service....”

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Apr 17,2019
Minithumbup
By: 'Martin T'
Apr 17,2019
0 people found
this helpful
Regent Estates, in particular Josh Bennett handled the sale of my late Uncle's property with great professionalism and competence from beginning to end. They found a buyer for the property at the asking price within days and managed the interface with the buyer most efficiently. ...
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Comment on agent fees
Very competitive
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“Mrs Joda...”

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Apr 09,2019
Minithumbup
By: 'Mrs V Joda'
Apr 09,2019
0 people found
this helpful
Regent Estates has been managing my property for many years and they are doing an excellent work, very efficient, very detailed, very meticulous and offer great service satisfaction. I recommend their services any time....
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Comment on agent fees
Their fees are good.
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“Property letting/ management...”

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Mar 25,2019
Minithumbup
By: 'Lisa trico'
Mar 25,2019
0 people found
this helpful
I have had a longstanding outstanding service delivery from Lisa Trico and her team in the letting and management of my property in Grays. They have to date been very consistent in exhibiting very high professionalism in all their interactions. rnBoth their customer service culture, ...
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Comment on agent fees
competitively good by comparatively industry benchmark.
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“Good communication...”

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Sep 17,2018
Minithumbup
By: 'Janey'
Sep 17,2018
1 people found
this helpful
I have found every one i have spoken to have been most helpfull. Josh keeps me well informed with updates. I would certainly recommend them, as so far things have progressed very well. Many thanks....
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Comment on agent fees
Reasonable
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“Time wasters and patronising...”

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Aug 07,2018
Minithumbdown
By: 'Webb'
Aug 07,2018
2 people found
this helpful
Tried to buy a property though these agents. The initial agent had terrible communication skills and personal skills. The manager was patronising. Overall the staff were unhelpful and uninterested. Sale fell though, just glad I don't have to deal with these clowns anymore...
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“Refused to give back deposit...”

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Mar 30,2018
Minithumbdown
By: 'Refused to give deposit'
Mar 30,2018
3 people found
this helpful
I put down a deposit for to take the property off the market and for referencing. Paid the first months rent. 2 days later Regent Estates call to say the Land Lord has dropped out and I should look for the landlord to get my money ...
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“Terrible company. They rip you off and overcharge you for ......”

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Feb 17,2017
Minithumbdown
By: 'Brad and Stephanie'
Feb 17,2017
4 people found
this helpful
Terrible company. They rip you off and overcharge you for stuff that isn't even your fault. Prior to moving in to our flat, lots of stuff wasn't working, the storage heater had two broken elements, the boiler timer was broken, the phone was broken, and ...
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“Personnel not frendly at all. Thay try to overcharge you....”

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Dec 22,2009
Minithumbdown
By: 'vera9191'
Dec 22,2009
2 people found
this helpful
Personnel not frendly at all. Thay try to overcharge you....
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Was this helpful? Yes
By: Debs
Jan 31, 2011
View all comments (1)
Hello can you please elaborate on this? I am seriously thinking of joining this agency and I found Lauren to be very friendly indeed. I am sceptical as they are not part of the ARLA group. Also when you say overcharge in what way? ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Regent Estates (Grays)

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