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    Valissa Burnett
Regency Lettings & Property Management Limited are independent letting agents who offer bespoke service to Landlords as well as standard Tenant Find and Full Management services. Over 25 years experience. We primarily cover the villages around Godalming GU8. We also cover the A3 corridor from KT12 to KT5.

All our tenants are fully referenced and credit checked via Homelet. All deposits are held by the DPS in a custodial scheme. We can offer very competitive Landlord Rent Recovery &
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Rystead Lodge Barn Buildings,Pockford Road

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Properties to Rent

Oct 02,2017
Valissa Burnett
By: 'Charlotte'
Oct 02,2017
0 people found
this helpful
Valissa went above and beyond the role of the agent. She was available at all hours and no issue was too big or small for her to handle. I love that she is so committed to her community and has such passion for what she does. It is truly impressive....
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By: Valissa Burnett
Oct 02, 2017
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Thank you Charlotte for such a lovely review. It is true I am passionate about what I do and all the more pleasurable for having lovely tenants like you and your family. So pleased that you have purchased a beautiful house in the area. ...
Jun 27,2017
By: 'Anne-Marie Mason'
Jun 27,2017
0 people found
this helpful
Valissa at Regency Property Management Ltd provided excellent service - top class advice in a professional but personal manner, and goes the extra mile to ensure we were well informed. Highly recommended...
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Comment on agent fees
Good rates - competitive and offering good value for money
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Apr 21,2017
By: 'DH & CL'
Apr 21,2017
1 people found
this helpful
We were thoroughly impressed by the friendly, transparent, helpful and fairly priced service provided by Regency Lettings & Property Management Ltd. We honestly could not fault them....
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Comment on agent fees
The agent's fees were extremely fair compared to some others we have seen and clearly stated.
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Jun 21,2015
By: 'Appalled of Newbury'
Jun 21,2015
0 people found
this helpful
Am disgusted at the actions of this company regarding the return of only half of the £1200 deposit!! Was informed that there were stains on a sink, that were there at the time of moving in and a drawer runner was broken and would not be able to be replaced but needed the whole piece of furniture to be bought again??!! How is it possible that this company can get away with a bare-faced lie?? They should not be allowed to get away with penalising responsible tenants, who need every penny in...
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What agent could do to change your mind?
Give back the whole deposit!!!
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By: TP
Feb 15, 2016
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Regency Lettings & Property Management in Surrey have managed my flat for almost 8 years. They have been excellent and I cannot recommend them highly enough. My tenant has been in the property for over 5 years. They even provided me with a lot of reports for tax returns within a few hours of asking. ...
Areas covered
  • GU8
  • Godalming
  • GU7
  • Surrey
  • KT12
  • KT13
  • KT10
  • KT5


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Agent Fees

We offer highly competitive fees to Landlords, with discounts for multiple properties.
Our tenant letting fees are also competitive - referencing costs Β£45 per applicant, tenancy agreements Β£70. Inventory and check-in costs vary according to property size circa. Β£180 for a 1 bedroom and Β£250 for a 3 bedroom. All tenancy renewals are Β£50.
Last updated at 9:51 AM 24/04/2017 by Valissa Burnett

Complaints Procedure


Regency Lettings & Property Management aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to Valissa Burnett (Director) at the address below:

Regency Lettings & Property Management Ltd
Rystead Lodge Barn Buildings
Pockford Road
Surrey GU8 4XS

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established Γ’Β€Βœin-houseҀ procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.

Following the conclusion of our in-house review we will write to you with a final written statement.

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to

The Ombudsman Service Limited
Wilderspool Park
GreenallҀ™s Avenue

Last updated at 9:51 AM 24/04/2017 by Valissa Burnett

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