“The best letting agent ever. Ever ready to as......”
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5 Star Review
Dec 16,2023
Natalie
By:
'Amuning'
Dec 16,2023
Branch: Rainham, 33 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1400 Would you recommend?: Yes
Postcode: ME71
Branch: Rainham, 33 High Street
Lettings (as a Tenant)
Rent PCM: £1400 Postcode: ME71
1people found this helpful
The best letting agent ever. Ever ready to assist customers. Bless you Natalie Eustace for the great work.
If you are lucky to meet Natalie, then be rest assured that you’re moving into your new property soon with no stress. Their properties are nice ... read full review
“Extremely unprofessional and completely unres......”
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1 Star Review
Jan 08,2022
Kelly
By:
'Dimitar Grancharov'
Jan 08,2022
Branch: Rochester, 157 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ME16
Branch: Rochester, 157 High Street
Lettings (as a Tenant)
Postcode: ME16
0people found this helpful
Extremely unprofessional and completely unresponsive, mostly by Charlotte Marshall, Kaan Altunay and Kelly Harrison. They didn't even respond to the damp, mould and eclectic faults issues. They gave our details to 3rd. parties without our consent. Our deposit is still not returned - 9 months after ... read full review
“Disappointing experience with these letting agents due to both incompetence ......”
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1 Star Review
Jun 27,2017
By:
'Anon.'
Jun 27,2017
Branch: Rainham, 33 High Street
Services: Lettings (Prospective customer)
Would you recommend?: Yes
Postcode: ME7
Branch: Rainham, 33 High Street
Lettings (Prospective customer)
Postcode: ME7
1people found this helpful
Disappointing experience with these letting agents due to both incompetence and rudeness. My fiancee and I organised to view two properties and were told at the last minute that they'd been let. We were clearly 'strung along' in case the other tenant didn't take the ... read full review
“Not a fan of these sites but having used Regal ......”
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5 Star Review
Oct 18,2013
Hayley
By:
'R'
Oct 18,2013
Branch: Rainham, 33 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: ME8
Branch: Rainham, 33 High Street
Lettings (as a Landlord)
Postcode: ME8
0people found this helpful
Not a fan of these sites but having used Regal Lettings for many years I felt the need to redress the balance of other reviews. Regal stands head and shoulders above any other agent I have used in the local area.
They are a little ... read full review
“I have phoned this week Regal letting a to view ......”
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1 Star Review
Aug 16,2013
By:
'Ms'
Aug 16,2013
Branch: Rainham, 33 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: ME8
Branch: Rainham, 33 High Street
Lettings (Prospective customer)
Postcode: ME8
0people found this helpful
I have phoned this week Regal letting a to view a property in Rainham. The person on the phone was quite rude with me when I asked her to repeat the address of the property I wanted to see. I also told her I was ... read full review
What agent could do to change your mind?
They could have:
-Been correct on the phone with me
Been professional when booking my viewing
Apologised to me by phoning me back and rescheduled the viewing the same day. (Or at least tried)
“Having looked hard for a local agent we used Regal ......”
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1 Star Review
Apr 10,2012
Miryam
By:
'simonm'
Apr 10,2012
Branch: Rainham, 33 High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: Rainham, 33 High Street
Lettings (as a Landlord)
Postcode:
1people found this helpful
Having looked hard for a local agent we used Regal Estates in Bearsted, having developed a trusting relationship with tehir office manager and just taken on a new tenant the branch was closed without warning. So, the nearest branch was then the other side of ... read full review
View all comments
(1)
Thank you for your posting. We are fully aware of your complaint and despite having clearly responded to your issues repeatedly it seems that little progress is being made. For anyone who does take note of responses please note the following:
1. The Bearsted Lettings office was closed in favour of expansion in the North Kent area. All Landlords were written to. Though in this case it seems our correspondence did not arrive at it's intended target.
2. The correct advice was given. All account ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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