“Give them a wide berth...”

Feb 01,2019
Minithumbdown
By: 'Disappointed'
Feb 01,2019
0 people found
this helpful
We used this company last year and to be blunt they were dreadful from the start. Slow to respond to any request for fixing problems, extremely rude staff who always seemed to prefer to argue rather than help. We had the bath changed (eventually) that ...
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Comment on agent fees
Fees were excessive
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“Never more disappointed...”

Dec 12,2018
Minithumbdown
By: 'DISAPOINTED'
Dec 12,2018
0 people found
this helpful
Awful customer service by the sales team as well as the management. Extremely unprofessional, rather than apologising for what went wrong within my dealings the manager called up and said my complaint wasn't valid. Pushy, arrogant and unprepared. NEVER again...
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“Professional and reliable...”

Jun 17,2018
Minithumbup
By: 'Canterbury landlord'
Jun 17,2018
0 people found
this helpful
I have used Regal for nearly 5 years to rent out two properties in Canterbury. They have always been proactive in finding me a tenant and dealing with all aspects of property management, no matter what problems may arise (maintenance, etc) without any hassle and always ...
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Comment on agent fees
Good. Reasonable rate and competitive wire others in the area.
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“Regal letting agency consistently tried to squeeze money out of ......”

Sep 19,2017
Minithumbdown
By: 'wallofsop'
Sep 19,2017
0 people found
this helpful
Regal letting agency consistently tried to squeeze money out of tenants, at at the point of securing a property will often say things that are untrue in order to encourage you to rent with them, which results in problems later down the line. An example, ...
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“I have to say that this is one of the ......”

Mar 14,2017
Minithumbdown
By: 'Disillusioned'
Mar 14,2017
1 people found
this helpful
I have to say that this is one of the most inefficient and unreliable estate agents I have ever had the misfortune to come across. Their whole approach was most unprofessional and inefficient. I was due to move in to a property, and the day ...
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Comment on agent fees
Absolutely appalled that I was unable to achieve any kind of refund whatsoever, even though the fault was entirely theirs.
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Review statistics

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Fees

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Awards won by Regal Estates (Kent)

Individual Branch Awards


Canterbury
57 Castle Street, Canterbury CT1 2PY
(4)
Sandwich
15 Market Street, Sandwich CT13 9DA
(1)


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