Reeds Rains
4.6/5, 3906 reviews
91% recommended
93% sales valuation accuracy
96% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Established in 1868, Reeds Rains have the expertise and knowledge to make home buying and selling, a smooth and simple process. show more Established in 1868, Reeds Rains have the expertise and knowledge to make home buying and selling, a smooth and simple process.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 96% £21,800 £11,600,000
Lettings 88% 88% £280 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
632 69 580 102 1312 48 850 21 190 102
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“RR Stretford - A Great Team!...”

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Jan 02,2019
Minithumbup
By: 'WA'
Jan 02,2019
0 people found
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Firstly, we would like to wish the team at Reeds Rains Stretford a very Happy New Year! We purchased our new home through RR Stretford with the aid of Mark Butt, Paul Decalmer and Sheila Baker. Having spoken with them on numerous occasions, we found ...
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“Awful...”

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Dec 31,2018
Minithumbdown
By: 'Roger'
Dec 31,2018
0 people found
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We rented a flat with Reeds Rain estate agents located just off Matthew Street, Liverpool. We had several problems with them over around an 8 month period. One problem involved our washing machine being broken for 2-3 weeks when we had told them the day it ...
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“Brilliant service!!...”

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Dec 28,2018
Minithumbup
By: 'Sarah'
Dec 28,2018
0 people found
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Thank you so much to Angie, Sarah and Hannah for there expertise and amazing friendly customer service!! This was my first rental and has all happen very quickly from the viewing to the keys and over the Christmas period too. Genuinely couldn't be happier!! Thanks ...
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Good
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“Great service, great team....”

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Dec 27,2018
Minithumbup
By: 'mandy and kevin'
Dec 27,2018
0 people found
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We have used Reeds Rains as our letting agents to let out our properties for several years. We have always found them to be extremely professional,and very friendly and have always done a really good job for us. Special mention to Melanie, Kishan on ...
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“Mr Cable...”

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Dec 27,2018
Minithumbdown
By: 'Mark Cable'
Dec 27,2018
0 people found
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The sale of my property went smoothly, but after that the whole experience became very stressful. The memorandum of sale was not sent to the Advantage property lawyers for three weeks. They where also not instructed to deal with the purchase of my new property ...
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Comment on agent fees
The agents fees at the time of sale was acceptable, but with the ongoing problems thereafter, I don't believe I got value for money.
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“Brilliant all round!...”

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Dec 25,2018
Minithumbup
By: 'Chelsea and Martin'
Dec 25,2018
1 people found
this helpful
Brilliant service from everyone at this branch. Nothing was too much trouble, Sarah was a great help getting things done for us. Adrian couldn't have done anything more for us, he went above and beyond what we expected from him. Thanks to all, would highly ...
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“good service...”

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Dec 23,2018
Minithumbup
By: 'Bostocks'
Dec 23,2018
0 people found
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It took 6 months and a sequence of three buyers to sell our house but Reeds Rains were diligent and proactive on our behalf and got as early a completion date as possible given the delays in the chain below. They gave us regular updates and ...
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Comment on agent fees
Good value considering the amount of time they spent on our sale.
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“Outstanding...”

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Dec 23,2018
Minithumbup
Sarah
Carole
By: 'Nick M'
Dec 23,2018
1 people found
this helpful
What can I say about Reeds Rains Hebburn? I was worried about purchasing my first house and expected it to be difficult and confusing. Well, the ladies at Reeds Rains Hebburn made it a very enjoyable experience from start to finish. Both Carol and Sarah ...
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“Superb customer service...”

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Dec 22,2018
Minithumbup
Eugene
All
By: 'Hither Green stressed out'
Dec 22,2018
0 people found
this helpful
My sale was not an easy one but the team kept going and found me a buyer. Although at times things were stressful I have nothing but praise for the Catford team, in particular Eugene. I would not hesitate to use them again and to ...
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Comment on agent fees
I thought a little high to begin with but they earned every penny.
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“Impressively efficient and easy to deal with....”

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Dec 21,2018
Minithumbup
By: 'Mr W'
Dec 21,2018
0 people found
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Last week, I needed to resolve a matter of some urgency, regarding my Davenport property. As a landlord, it was fantastic to have a professional person deal so promptly and effectively with telephone call and subsequent email exchange. Victoria Hobden was superb and I was ...
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Ok
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“renting flat...”

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Dec 21,2018
Minithumbup
By: 'charles swales'
Dec 21,2018
0 people found
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we rented a flat from Whitby office.we found all staff extremely helpful.very polite and pleasant. we also sold a property through reads rain.samantha was very helpful as we had some problems which she sorted for us. we are very grateful....
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“Fantastic experience...”

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Dec 20,2018
Minithumbup
By: 'Georgie'
Dec 20,2018
0 people found
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Myself and my partner have just rented our first house and were very impressed with Reeds Rains. Laura made sure that everything ran smoothly. She's professional and friendly and kept us up to date and explained everything brilliantly. Thank you!...
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“Proactive and great customer service...”

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Dec 20,2018
Minithumbup
By: 'Jules'
Dec 20,2018
0 people found
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Sue, Lea and Juia. Thankyou for being so proactive in contacting all those necessary when things went wrong with the sale of my flat. You have always been quick to react and work really well as a team. You are very welcoming in person and ...
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“Kind, helpful and friendly staff...”

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Dec 20,2018
Minithumbup
By: 'Cheryl F'
Dec 20,2018
1 people found
this helpful
What can I say the staff here have been so kind, helpful, reassuring and friendly, helping me every step of the way with the purchase of my parents property. Thank you so much...
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N/A
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“Excellent marketing service...”

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Dec 20,2018
Minithumbup
By: 'Juliesahib'
Dec 20,2018
0 people found
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From start to finish the service provided by Neil, Cheryl and Ben has been excellent. The photos were amazing, and all 6 viewings were with genuine and interested buyers - we actually sold on the first day to the second viewer for the full asking price ...
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Comment on agent fees
Yes, we could have sold cheaper with an online company, maybe, but we considered the fee charged to be very reasonable, and the quality of the marketing was far superior.
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“New in house rent management...”

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Dec 18,2018
Minithumbdown
By: 'Laura Mason'
Dec 18,2018
0 people found
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Very happy with the overall service, all staff were friendly and helpful. Their new in house management services makes the process more straight forward - would highly recommend to anyone looking to rent within the area. Thanks again...
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Comment on agent fees
Good value for money
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“Excellent, friendly service...”

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Dec 18,2018
Minithumbup
Candy
Rozzanna
By: 'Stuart Woollon'
Dec 18,2018
0 people found
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I spoke to a range of local estate agents and the team at Reeds Rains were the perfect combination of experience, professionalism, friendliness and cost. Although the sale wasn't straightforward, Candy and Rozzanna were there every step of the way and always a genuine pleasure ...
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Comment on agent fees
Very competitive.
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“Sale of flat in Southwark...”

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Dec 18,2018
Minithumbup
Daniel
Joe
By: 'Ben'
Dec 18,2018
0 people found
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I found Daniel and Joe at Reeds Rains to be very knowledgeable about the local market and they provided an accurate valuation of my flat and had a fair idea of the types of buyers who would be interested. They were friendly and helpful arranging ...
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Comment on agent fees
Fees were the market average, no difference between the three agents I spoke with before choosing Reeds Rains
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“Excellent Service...”

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Dec 15,2018
Minithumbup
By: 'Anne Waller'
Dec 15,2018
1 people found
this helpful
The staff have been wonderful, very efficient and helpful, good communicators and particularly patient as the process has taken almost a year due to my house sale falling through twice in Cornwall. Would recommend Reeds Rains to friends and family....
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Comment on agent fees
Purchasing property only so no fees.
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“Excellent customer service...”

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Dec 14,2018
Minithumbup
By: 'Sarah'
Dec 14,2018
0 people found
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I have received excellent customer service from Alice in the lettings department. She always keeps me informed and is very proactive in delivering any agreed next steps....
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Comment on agent fees
Average fees
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“Good agents...”

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Dec 14,2018
Minithumbup
By: 'Paul and Ruth'
Dec 14,2018
1 people found
this helpful
We recently bought our house through Reeds Rains and found all the staff there very helpful. Georgina was pivotal in getting everyone further down the chain singing from the same hymn-sheet and removed a lot of the stress we would have otherwise had. In a ...
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Comment on agent fees
N/A
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By: Reeds Rains Nantwich
Dec 17, 2018
View all comments (1)
Many thanks Paul & Ruth for your lovely comments and we hope you all the best in your new home. Kind Regards, Reeds Rains Nantwich ...

“Reeds Rains Leamington...”

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Dec 12,2018
Minithumbup
By: 'Kevin M'
Dec 12,2018
0 people found
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Friendly, helpful and communicative staff. I have now let a property twice through Reeds Pains and on the second occasion, despite the challenges in the market which tend to arise in the lead up to Christmas, a suitable tenant was found within a short space ...
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Comment on agent fees
Reasonable but some confusion and duplication regarding relevant charges
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“Reeds Rains & Mortgage Specialist - Fantastic...”

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Dec 12,2018
Minithumbup
By: 'Becky'
Dec 12,2018
0 people found
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I don't normally do reviews but I have to on this occasion. I visited my local Reeds Rains in Worcester regarding a property that I wanted to view. Nigel was great in ensuring that I had a viewing date secured as soon as possible. Whilst ...
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Comment on agent fees
The Agents fees were absolutely fair.
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“Rude and not capable of getting anything done...”

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Dec 11,2018
Minithumbdown
By: 'Na'
Dec 11,2018
0 people found
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Disgusting attitude from most of the staff, *, my contract ran out 2 weeks ago still waiting for them to send them out. 6 emails and 4 phone calls is obviously not enough. I now have had to go straight to the landlord....
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“Absolute dream team when it comes to sales & lettings...”

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Dec 11,2018
Minithumbup
By: 'Domo Developments'
Dec 11,2018
0 people found
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The perfect example of a letting and estate agents customer service is superb with an extra special mention to Vicki. Seriously she is without doubt the best letting agent I have ever come across. Superb throughout....
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Comment on agent fees
Good, very good
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“Fantastic service...”

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Dec 11,2018
Minithumbup
By: 'Rob Hallifax'
Dec 11,2018
0 people found
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I would like to thank all the people at Reeds Rains Dartford, they were all thoroughly professional and attentive to my difficult and stressful transaction, especially a thank you to Sue who pushed and pushed in somewhat a very time consuming and frustrating situation I ...
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Comment on agent fees
Good
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“I needed to rent an apartment...”

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Dec 11,2018
Minithumbup
Rozzanna
By: 'Mrs Sue'
Dec 11,2018
0 people found
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Rozzanna has been so professional and kind. She has been always ready to help us, and so attentive to our needs. I definitely recommend her....
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“Disgusting - too many departments...”

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Dec 10,2018
Minithumbdown
By: 'Do not use - Terrible Customer service and overpri'
Dec 10,2018
2 people found
this helpful
Problems from day 1. We transferred to a fully managed service and found that we were still managing the properties ourselves, but instead of contacting the tenants we were chasing and managing Reeds Rains. No notification of rent being late, we called Reeds Rains to ask ...
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Comment on agent fees
Over priced when compared to a number of agents. They also have charges that other agents have not heard of.
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“Could not expect a better service...”

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Dec 10,2018
Minithumbup
Rozzanna
By: 'Marcello'
Dec 10,2018
0 people found
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When you look for a house, or a flat, the first thing you hope is to find someone who can help you in the process and facilitate your "journey" toward the new place. This is what I experienced with Rozzanna @ ReedsRains. It was not the ...
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“Excellent customer service...”

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Dec 09,2018
Minithumbup
By: 'Mr & Mrs Darwen'
Dec 09,2018
0 people found
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Krystal and Rebecca provided a prompt and effective service, nothing was too much hassle and we were constantly kept up to date and in the loop with our sale....
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Comment on agent fees
Top end of the fee scale, however you get what you pay for.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:03 PM 04/07/2018 by allAgents

Awards won by Reeds Rains

Individual Branch Awards

Evesham, WR11

St Helens, WA10

Rye, TN31

Stoke on Trent, ST1

London, SE6

London, SE1

Chorley, PR7

Salford, M6

Hebden Bridge, HX7

London, E13

Dartford, DA1

Nantwich, CW5

Kenilworth, CV8

Nuneaton, CV12

Folkestone, CT20

Belfast, BT4

Carrickfergus, BT38

Clevedon, BS21

Portishead, BS20

Burnley, BB11

Worcester, WR1

Wakefield, WF5

Widnes, WA8

Rotherham, S60

Preston, PR5

Grimsby, DN31

Chester, CH1

Morley, LS27

Didsbury, M20

Ashton-Under-Lyne, OL6

Bridlington, YO15

Castleford, WF10

Chesterfield, S40

Glossop, SK13

Goole, DN14

Hull, HU9

Sheffield, S1

Sutton-On-Hull, HU7

Wakefield, WF1

Wilmslow, SK9

Manchester, M1

Nottingham, NG16

Macclesfield, SK11

York, YO32

York, YO8

Salford Quays, M50

York, YO26

Sheffield, S6

Leeds, LS15

Bury, BL9

Rothwell, LS26

Huddersfield, HD1

Congleton, CW12

Scarborough, YO11

York, YO1

Leamington Spa, CV32

Pontefract, WF8

Preston, PR1

Coventry, CV1


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