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Established in 1868, Reeds Rains have the expertise and knowledge to make home buying and selling, a smooth and simple process.
Reeds Rains



Properties for Sale
Properties to Rent

“Small print penalty...”

Mar 08,2019
Minithumbdown
By: 'Kevin landlord'
Mar 08,2019
0 people found
this helpful
I cancelled my contract after 11 months of poor rent collection service. I then received a bill for 1 months rent plus vat 20%. Hidden in the small print pages away from the fees page. It stated if we cancelled the contract and retained the same tenants we ...
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Comment on agent fees
Extortionate
Was this helpful? Yes

“Mr Cable...”

Dec 27,2018
Minithumbdown
By: 'Mark Cable'
Dec 27,2018
0 people found
this helpful
The sale of my property went smoothly, but after that the whole experience became very stressful. The memorandum of sale was not sent to the Advantage property lawyers for three weeks. They where also not instructed to deal with the purchase of my new property ...
read full review
Comment on agent fees
The agents fees at the time of sale was acceptable, but with the ongoing problems thereafter, I don't believe I got value for money.
Was this helpful? Yes

“Ongoing management same old same old...”

Dec 07,2018
Minithumbdown
By: 'Tired of management companies'
Dec 07,2018
0 people found
this helpful
As a landlord, it's all very lovely during the tenant finding phase but then it all deteriorates once the tenant is in and ongoing maintenance begins because the back office staff then lose all the good faith built by the Macclesfield office. The mark up ...
read full review
Comment on agent fees
Fees are market average but mark up on bills is too high
Was this helpful? Yes

“I am a new landlord and heard that Reeds Rains ......”

Dec 21,2017
Minithumbdown
By: 'Jackieg49'
Dec 21,2017
2 people found
this helpful
I am a new landlord and heard that Reeds Rains was a very good company plus I work in the conveyancing industry and this was confirmed - I thought. They did obtain me a tenant in good time but the after service was terrible. I ...
read full review
Comment on agent fees
Agents fees are very expensive but they do get the tenants.
Was this helpful? Yes

“I cannot complain much about the branch. They operate as ......”

Aug 15,2017
Minithumbdown
By: 'Oakbranch'
Aug 15,2017
0 people found
this helpful
I cannot complain much about the branch. They operate as best they can. Somebody comes to inspect every 6 months and spends about 10 minutes doing so. I keep the place tidy. I get no feedback. The problem comes with the national operation. I cannot say enough ...
read full review
Comment on agent fees
Letting fees are generally extortionate but RR do max it out . Not convinced its a fair cost for preparing a tenancy
Was this helpful? Yes
By: Stuart - Reeds Rains
Aug 22, 2017
View all comments (1)
We're sorry to hear that this was your experience. It would be great to know more details about your experience, particularly your name or the address of the property you rented. We'd really appreciate it if you could send these details to rrcustomerrelations@reedsrains.co.uk. ...

“I decided to rent a property with reeds rains 3 months ......”

May 11,2017
Minithumbdown
By: 'GRACE'
May 11,2017
1 people found
this helpful
I decided to rent a property with reeds rains 3 months ago, they always apeared professional from the beginning. The day I received my keys for the house I had chosen to rent i noticed mould in the top section of the kitchen roof and behind ...
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Was this helpful? Yes

“Found Reed Rains Rye to be very good to begin ......”

Apr 30,2017
Minithumbdown
By: 'Jordan'
Apr 30,2017
0 people found
this helpful
Found Reed Rains Rye to be very good to begin with, however whilst going through the referencing Experian were dragging out the process for over 2 weeks, we had to constantly chase up Experian and never received even one phone call from Experian, half way through ...
read full review
Comment on agent fees
the agents fees are nothing short of extortion. our current landlord did everything for £160 and Reed Rains charged us £420 which may have been acceptable if Experian were as professional as they claim to be. Rather they are useless and unable to do the simple job required of them.
Was this helpful? Yes

“initial service which was great, but later Agent intervened & derailed ......”

Mar 31,2017
Minithumbdown
By: 'Nikki'
Mar 31,2017
1 people found
this helpful
initial service which was great, but later Agent intervened & derailed sale instead of sending client through solicitor & completing on-line system & building survey properly...
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Comment on agent fees
Fixed fee of £1500 was worth initial service & would be well-spent - if Agent can help complete, as well as start, a sale.
Was this helpful? Yes

“High fees made me expect good service but I certainly ......”

Nov 24,2016
Minithumbdown
By: 'Disappointed.'
Nov 24,2016
1 people found
this helpful
High fees made me expect good service but I certainly did not get it. When I picked up the keys I was assured that the property had been checked earlier that day and that the electricity was working etc. This obviously had not happened because ...
read full review
Comment on agent fees
Definitely too high for the service I received
Was this helpful? Yes

“The house was marketed OK after a initial poor start ......”

Oct 10,2016
Minithumbup
By: 'David'
Oct 10,2016
0 people found
this helpful
The house was marketed OK after a initial poor start where my house was shown under offer when it wasn't and as a result it wasn't getting much of a response, after this was removed it became exceedingly popular and a bidding war ensued. I ...
read full review
Comment on agent fees
I do feel that the fees are very high given the work carried out. I wish I could demand the same level of fees in my business
Was this helpful? Yes

“This agent - Reed Rains Lettings, Has extremely poor customer ......”

Sep 27,2016
Minithumbdown
By: 'Jimmy'
Sep 27,2016
0 people found
this helpful
This agent - Reed Rains Lettings, Has extremely poor customer service, They are unhelpful break there own rules on there tenancy agreements and routine visits are so intruding that being every 3 months. They are pointless as they never for fill there obligations in helping tenants ...
read full review
Comment on agent fees
as a tenant for the services, extremely expensive
Was this helpful? Yes

“Agency itself was ok. Choice of third-party companies conducting employment ......”

Mar 07,2016
Minithumbdown
By: 'Tenant'
Mar 07,2016
0 people found
this helpful
Agency itself was ok. Choice of third-party companies conducting employment references and inventories offered a really poor service for the fees charged. As such, I would recommend that Reeds Rains reconsider their third-party company in order to avoid poor customer experience. On this basis, I ...
read full review
Was this helpful? Yes

“It took over a year for our property to be ......”

Dec 12,2015
Minithumbdown
By: 'Mr & Mrs Arnold'
Dec 12,2015
1 people found
this helpful
It took over a year for our property to be sold. The agents did not appear to be very pro-active in trying to sell the property. Weeks could go by without hearing from them and more often than not we had to chase them up ...
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Was this helpful? Yes

“I recently purchased a property through Reeds Rains and was ......”

Oct 12,2015
Minithumbdown
By: 'Joanne'
Oct 12,2015
0 people found
this helpful
I recently purchased a property through Reeds Rains and was left disappointed with the service I received. As a first time buyer I found the negotiators to be very pushy and patronising. At one point during negotiations I received numerous calls, which ranged from patronising ("...
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Was this helpful? Yes

“I have only recently been assisted by Suzanne Lamb and ......”

Aug 26,2015
Minithumbdown
By: 'not applicable'
Aug 26,2015
0 people found
this helpful
I have only recently been assisted by Suzanne Lamb and Mia Bradley and they have been efficient and helpful. However my experience with Reeds Rains over the years has been very poor indeed. I have complained on numerous occasions but nothing changes. You keep changing ...
read full review
What agent could do to change your mind?
See above.
Attached Files
Was this helpful? Yes

“We were shocked that the valuation by Reeds Reins was £40......”

Aug 20,2015
Minithumbdown
By: 'JR'
Aug 20,2015
0 people found
this helpful
We were shocked that the valuation by Reeds Reins was £40k less than the 2 other valuations we received. Had this been the only valuation we may have lost out on a lot of money. We actually sold for much more than the Reeds Reins valuation. ...
read full review
What agent could do to change your mind?
Agent was friendly but we felt our house was undervalued for a quick sale.
Attached Files
Was this helpful? Yes

“Ben was very professional and we did feel like we ......”

Aug 18,2015
Minithumbdown
By: 'Sel'
Aug 18,2015
0 people found
this helpful
Ben was very professional and we did feel like we had a good service initially, negotiated a good price on the house. But then Ben stepped away and Jontook over. Reeds rains were the most expensive if estate agents that we looked at. We were ...
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What agent could do to change your mind?
Manage the buyers better. Coordinate activities between solicitors with a phonecall like the estate agent who were used for the house we bought.
Attached Files
Was this helpful? Yes

“This agent, alongside others in the area, seem to want ......”

Jun 21,2015
Minithumbdown
By: 'ijaw'
Jun 21,2015
1 people found
this helpful
This agent, alongside others in the area, seem to want to charge excessive fees in exchange for a poor service to prospective tenants. In our case we had expressed interest in a property but whilst moving through a series of negotiations another tenant was found. ...
read full review
What agent could do to change your mind?
Learn the art of communication. Its really very very simple.
Attached Files
Comment on agent fees
This agent charges more than several agents in the area but is not the highest in terms of fees. Basically, ALL Estate Agents charge too much for referencing of tenants.
Was this helpful? Yes

“Don't use this Estate Agent to market your property, as ......”

Oct 17,2014
Minithumbdown
By: 'Unhappy Customer'
Oct 17,2014
1 people found
this helpful
Don't use this Estate Agent to market your property, as they don't deliver on their promises. Used them on recommendation but biggest mistake I could have made. Only interested in getting their money, at the cost to the client. Fees are expensive and service provided ...
read full review
What agent could do to change your mind?
Delivered on promises made
Attached Files
Comment on agent fees
Not worth the service provided
Was this helpful? Yes

“There were a number of issues that were unsatisfactory in ......”

Aug 20,2014
Minithumbdown
By: 'Jane Day'
Aug 20,2014
2 people found
this helpful
There were a number of issues that were unsatisfactory in my service from ReedsRains. My initial contact was with the branch manager Jan who was very helpful. I then had some dealings with Victoria and although some of the issues were around a 'gas certificate' ...
read full review
Was this helpful? Yes

“My family were very happy to move into the three ......”

May 15,2014
Minithumbdown
By: 'Peter'
May 15,2014
1 people found
this helpful
My family were very happy to move into the three bedroom house for rent and everything seemed to move very smoothly. We were actually delighted of the customer service provided by this letting agency. However, things began to turn sour towards the end of our ...
read full review
Was this helpful? Yes
By: Raj Sharma
Jun 10, 2014
View all comments (1)
Dear Roxanne Thank you for your recent e-mail and indeed your review posted on the Internet on all agents.co.uk the website. There are indeed a few matters that need addressing, firstly the over charge of rent by 1 month, this was immediately actioned and returned to your account within 3 working days of the money being received by Reed Rains this is standard practice when using bacs transfers so this matter has been resolved and indeed we apologise for the non termination of the direct d ...

“We were marketing this property ourselves, but were contacted by ......”

Apr 24,2014
Minithumbdown
By: 'Liz White'
Apr 24,2014
0 people found
this helpful
We were marketing this property ourselves, but were contacted by Reeds rains having advertised in the Huddersfield Examiner, and took them on to find a tenant and arrange the tenant agreement. Initial impressions were good, and the first client to view the property wished to ...
read full review
What agent could do to change your mind?
Just to have kept us abreast of what was happening, without us having to phone in. To have sent us the required documentation, prior to the tenant moving in, and to have managed the fees quickly and correctly.
Attached Files
Was this helpful? Yes

“We were looking to rent a property in the area. ......”

Mar 16,2014
Minithumbdown
By: 'rjg'
Mar 16,2014
1 people found
this helpful
We were looking to rent a property in the area. At a viewing arranged by Reeds Rains, we were shown a barn conversion by the owners of the property which we liked very much and decided to take. We spoke to the owners who were ...
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What agent could do to change your mind?
It is more about the company policy of Reeds Rains as a whole. Until they change their policy on ridiculously high 'application fees' I could not be persuaded to use their services.
Attached Files
Was this helpful? Yes
By: daba
Jun 24, 2014
View all comments (1)
The reference process is too Cumbersome. They are taking more than 1 week to confirm. Along with which, they contacted my Previous Letting agent whom I had not notified. I was awaiting these guys to confirm the property before I issue notice. ...

“We were recommended this branch by a family friend but ......”

Jan 11,2014
Minithumbdown
By: 'Kim'
Jan 11,2014
7 people found
this helpful
We were recommended this branch by a family friend but we will never go by recommendations again.Where to start! A poor slow service, unprofessional in the lettings section, questions asked were slow to be answered to or not at all or were evasive and ...
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Was this helpful? Yes
By: John
Nov 13, 2015
View all comments (1)
This was an unfortunate case, as the previous tenants to 'Kim' had to leave under duress, having failed to make their rental payments, also as Kim says they did not alert us to the damp problem. However once we were aware we did inform the new applicants, and although we were entitled to keep the fee, we felt it best for all parties for us to return it, as a gesture of good faith. I do take such issues personally, this being our own business, and we acted as quickly as the business allows when ...

“I rented a property with Reeds Rain last year but ......”

Aug 22,2013
Minithumbdown
By: 'Expensive'
Aug 22,2013
3 people found
this helpful
I rented a property with Reeds Rain last year but only just found this site. I would not rent with them ever again as they are one of the most expensive agencies I have come across as well as one of the slowest. Their charges ...
read full review
What agent could do to change your mind?
Make your charges reasonable, be actively involved and don't charge to renew a contract
Attached Files
Was this helpful? Yes

“I felt badgered into making a decision to sell a ......”

May 11,2013
Minithumbdown
By: 'NIGHTINGALE'
May 11,2013
0 people found
this helpful
I felt badgered into making a decision to sell a property by tender, when one of the agents colleagues rang me about a query I had, I discussed my fears with him and he urged me NOT to sell by tender and went on to ...
read full review
Was this helpful? Yes

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
616 66 564 100 1263 48 837 21 185 101

Fees

We have variable fees to suit a client's service needs.
Last updated at 04/07/2018, 12:03 PM by allAgents

Complaints Procedure

No procedure set.
Last updated at 12:03 PM 04/07/2018 by allAgents

Awards won by Reeds Rains

Individual Branch Awards

Evesham, WR11

St Helens, WA10

Rye, TN31

Stoke on Trent, ST1

London, SE6

London, SE1

Chorley, PR7

Salford, M6

Hebden Bridge, HX7

London, E13

Dartford, DA1

Nantwich, CW5

Kenilworth, CV8

Nuneaton, CV12

Folkestone, CT20

Belfast, BT4

Carrickfergus, BT38

Clevedon, BS21

Portishead, BS20

Burnley, BB11

Worcester, WR1

Wakefield, WF5

Widnes, WA8

Rotherham, S60

Preston, PR5

Grimsby, DN31

Chester, CH1

Morley, LS27

Didsbury, M20

Ashton-Under-Lyne, OL6

Bridlington, YO15

Castleford, WF10

Chesterfield, S40

Glossop, SK13

Goole, DN14

Hull, HU9

Sheffield, S1

Sutton-On-Hull, HU7

Wakefield, WF1

Wilmslow, SK9

Manchester, M1

Nottingham, NG16

Macclesfield, SK11

York, YO32

York, YO8

Salford Quays, M50

York, YO26

Cheadle, SK8

Congleton, CW12

Pontefract, WF8

Sheffield, S25

Cheadle, SK8

Hyde, SK14

Sheffield, S6

Leeds, LS15

Bury, BL9

Rothwell, LS26

Huddersfield, HD1

Scarborough, YO11

York, YO1

Halifax, HX1

Leamington Spa, CV32

Preston, PR1

Coventry, CV1


Acomb
1 Carr Lane, York YO26 5HT
(37)
Ashton Under Lyne
5 Fletcher Street, Ashton-Under-Lyne OL6 6BY
(106)
Ballyhackamore
350 Upper Newtownards Road, Belfast BT4 3EX
(6)
show all branches (110)
Bamber Bridge
185 Station Road, Preston PR5 6LA
(47)
Bangor
18 Main Street, Bangor BT20 5AG
(4)
Bedworth
52-54 King Street, Bedworth CV12 8JQ
(26)
Belfast
425 Lisburn Road, Belfast BT9 7EY
(8)
Blackpool
117 Highfield Road, Blackpool FY4 2JE
(5)
Bridlington
37 Quay Road, Bridlington YO15 2AR
(69)
Burnley
20 Manchester Road, Burnley BB11 1HH
(46)
Bury
3 Ribblesdale house, Market Street, Bury BL9 0AH
(8)
Carrickfergus
10 High Street, Carrickfergus BT38 7AF
(15)
Castleford
12 Wesley Street, Castleford WF10 1AE
(94)
Catford
113 Rushey Green, London SE6 4AA
(90)
Chapel House
Chapel House Shopping Centre, Hillhead Park Way, Newcastle upon Tyne NE5 1DT
(4)
Cheadle
2 The Crescent, Cheadle SK8 1PU
(26)
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29 Watergate Street, Chester CH1 2LB
(36)
Chester Le Street
Bridge End Chambers, Front Street, Chester-le-Street DH3 3QY
(4)
Chesterfield
42 Glumangate, Chesterfield S40 1TX
(94)
Chorley
24 High Street, Chorley PR7 1DW
(39)
Cleckheaton
20 Central Parade, Cleckheaton BD19 3RU
(18)
Clevedon
Triangle House, 5 The Triangle, Clevedon BS21 6NB
(69)
Colne
31 Albert Road, Colne BB8 0RY
(0)
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14 High Street, Congleton CW12 1BD
(24)
Consett
2-4 Wesley Street, Consett DH8 5BJ
(6)
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15 -17 Warwick Row, Coventry CV1 1EJ
(25)
Crossgates
22 Austhorpe Road, Leeds LS15 8DX
(15)
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2 Hythe Street, Dartford DA1 1BX
(54)
Didsbury
713 Wilmslow Road, Didsbury M20 6RE
(26)
Dinnington
68 Laughton Road, Sheffield S25 2PN
(22)
Doncaster
13a Priory Place, Doncaster DN1 1BL
(4)
Durham City
Unit 3, 81/83 New Elvet, Durham DH1 3AQ
(15)
Eastwood
50 Nottingham Road, Nottingham NG16 3NQ
(48)
Eccleshall
1 High Street, Eccleshall ST21 6BW
(1)
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23 High Street, Evesham WR11 4DH
(17)
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85 Sandgate Road, Folkestone CT20 2AF
(47)
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2 High Street, Preston PR3 1FA
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8-8a Carnmoney Road, Glengormley BT36 6HN
(6)
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46-48 High Street West, Glossop SK13 8BH
(29)
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30-32 Pasture Road, Goole DN14 6EZ
(37)
Gosforth
49 Great North Road, Gosforth NE3 2HH
(4)
Grimsby
6 Bethlehem Street, Grimsby DN31 1JU
(10)
Guisborough
10-12 Market Street, Guisborough TS14 6HF
(1)
Halifax
16-18 Bull Green, Halifax HX1 5AB
(64)
Hanley
17 Piccadilly, Stoke on Trent ST1 1EN
(16)
Haxby
66 The Village, Haxby YO32 2HX
(39)
Hazel Grove
159 London Rd, Stockport SK7 4HH
(4)
Hebburn
18-20 St Johns Precinct, Hebburn NE31 1LQ
(7)
Hebden Bridge
10 Bridge Gate, Hebden Bridge HX7 8EX
(33)
Hillsborough
39 Middlewood Road, Sheffield S6 4GW
(11)
Holmes Chapel
The Precinct, 21 London Road, Holmes Chapel CW4 7AP
(5)
Huddersfield
23 Market Place, Huddersfield HD1 2AA
(45)
Hull
508 Holderness Road, Hull HU9 3DS
(85)
Hyde
102 Market Street, Hyde SK14 1ES
(38)
Ilford
716 Canbrook Road, Ilford IG6 1HU
(2)
Kenilworth
24-26 Warwick Road, Kenilworth CV8 1HE
(14)
Kennington
42 Kennington Road, London SE1 7BL
(47)
Leamington Spa
34-35 Denby Buildings, Leamington Spa CV32 4NY
(16)
Leyland
20 Hough Lane, Preston PR25 2SD
(5)
Lisburn
14-16 Market Street, Lisburn BT28 1AB
(4)
Little Sutton
398 Chester Road, Ellesmere Port CH66 3RB
(3)
Liverpool City Living
24b North John Street, Liverpool L2 9RP
(20)
Longton
44 Market Street, Stoke on Trent ST3 1BS
(4)
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37-39 Church Street, Macclesfield SK11 6LB
(49)
Manchester
29 & 33 Whitworth Street West, Manchester M1 5ND
(83)
Middlesbrough
114 Trimdon Avenue Shopping Parade, Middlesbrough TS5 8SB
(6)
Morley
88 Queen Street, Leeds LS27 9EB
(50)
Nantwich
35 Pepper Street, Nantwich CW5 5AB
(30)
Newcastle Under Lyme
71 High Street, Newcastle Under Lyme ST5 1PN
(9)
Newcastle West
7-7a West Road, Newcastle upon Tyne NE4 9PT
(1)
Newtownards
2 Frances Street, Newtownards BT23 4JA
(3)
Northwich
4 Dane Street, The Bullring,, Northwich CW9 5HA
(6)
Nottingham
36 Upper Parliament Street, Nottingham NG1 2AG
(5)
Ossett
9 Wesley Street, Ossett WF5 8ER
(86)
Pemberton
798 Ormskirk Road, Pemberton WN5 8AX
(5)
Plaistow
286-288 Barking Road, London E13 8HR
(59)
Pontefract
22-24 Beastfair, Pontefract WF8 1AW
(60)
Portishead
58 High Street, Portishead BS20 6EL
(73)
Prescot
18 Eccleston Street, Prescot L34 5QE
(2)
Preston
80 Fishergate, Preston PR1 2UH
(28)
Property Management Cheadle
Reeds Rains House, Brookfield Business Park, Brookfield Road, Cheadle SK8 2PN
(28)
Ramsbottom
407 Bolton Road West, Bury BL0 9RN
(0)
Rawtenstall
88 Bank Street, Rossendale BB4 8EG
(0)
Reddish
420 Reddish Road, Stockport SK5 7AA
(9)
Rhyl
90 High Street, Rhyl LL18 1EU
(5)
Rotherham
16-18 Moorgate, Rotherham S60 2DG
(51)
Rothwell
28 Marsh Street, Leeds LS26 0BB
(13)
Rye
39 Cinque Ports Street, Rye TN31 7AD
(33)
Sale
76 School Road, Sale M33 7XB
(6)
Salford
167 Langworthy Road, Salford M6 5PW
(37)
Salford Quays City Living
2 Anchorage Quay, Salford Quays M50 3YW
(74)
Scarborough
16 Aberdeen Walk, Scarborough YO11 1XP
(28)
Selby
1 Finkle Street, Selby YO8 4DT
(72)
Sheffield City Living
The Chimes, 23 Campo Lane, Sheffield S1 2EG
(40)
Southsea
31 Marmion Road, Southsea PO5 2AT
(1)
St Helens
15-17 Barrow Street, St Helens WA10 1RX
(10)
Stanley
75 Front Street, Stanley DH9 0TB
(3)
Stockton on Tees
11 Silver Street, Stockton on Tees TS18 1SX
(6)
Sutton On Hull
53 Church Street, Sutton-On-Hull HU7 4TG
(63)
Tunstall
22 Tower Square, Tunstall ST6 5AB
(7)
Wakefield
4 Bull Ring, Wakefield WF1 1HA
(78)
Walderslade
377 Walderslade Road, Walderslade ME5 9LL
(1)
West Derby
28-30 Almonds Green, Liverpool L12 5HS
(9)
Widnes
58 Albert Road, Widnes WA8 6JT
(12)
Wilmslow
32 Alderley Road, Wilmslow SK9 1JX
(69)
Woodseats
745 Chesterfield Road, Sheffield S8 0SL
(2)
Worcester
54 Foregate Street, Worcester WR1 1DX
(19)
Wrexham
12-14 Lord Street, Wrexham LL11 1LG
(2)
Yardley
124 Church Road, Birmingham B25 8UT
(0)
York
Queens House, Micklegate, York YO1 6JH
(69)


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