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Established in 1868, Reeds Rains have the expertise and knowledge to make home buying and selling, a smooth and simple process.
Properties for sale
Properties for rent
Apr 21,2017
Minithumbup
Jane Treadwell
Julia Brown
By:
Apr 21,2017
0 people found
this helpful
From the moment I instructed Reeds Rains to put my flat up for rent I had regular updates and feedback. They managed to find me a good tenant in just 48 hours. They are hardworking, professional and very knowledgeable. I would definitely recommend them....
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Apr 19,2017
Minithumbup
By:
Apr 19,2017
0 people found
this helpful
Excellently communicated through out the whole service. I would highly recommend the letting services of the branch to any landlords....
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Comment on agent fees
Higher than the competitors.
Was this helpful? Yes
Apr 19,2017
Minithumbdown
Lee
Martin
By:
Apr 19,2017
0 people found
this helpful
I am disgusted with the service that I am paying over 2k for from this estate agents. They dont call you back and when you call them they dont answer unless you withhold your number. They tell all parties involved what they want to hear without checking just to make their lives easier. Staff are rude and arrogant especially Lee and Martin (branch manager). I will never have a good word to say about them....
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Comment on agent fees
Fees are very expensive and the service is extremely poor
Was this helpful? Yes
Apr 18,2017
Minithumbup
Lisa Danylenko
By:
Apr 18,2017
0 people found
this helpful
Worked well with us and with the branch handling our sale to let everything go through smoothly. Moving home remained a stressful experience, but feeling that both estate agents were on our side helped immensely....
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Was this helpful? Yes
Apr 18,2017
Minithumbup
Lisa Danylenko
Susan Taylor
By:
Apr 18,2017
0 people found
this helpful
Competent and thorough service. Buyers came with their own challenges and Lisa and Sue tried to help us at every turn and were always entirely professional. Thank you....
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Comment on agent fees
Felt fees were expensive but then every estate agent is as this is very similar to what they all charge!
Was this helpful? Yes
Apr 14,2017
Minithumbup
Steve Unthank
Andrew Cronshaw
By:
Apr 14,2017
0 people found
this helpful
Thanks to Steve and Andrew for their help and support in selling our house. It was put on the market just before Christmas 2016 and the sale completed this week. We were kept fully up to date with progress. We found all the staff professional and queries were responded to in a timely manner....
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Was this helpful? Yes
Apr 14,2017
Minithumbup
Sue
Julia Brown
By:
Apr 14,2017
0 people found
this helpful
Brilliant service when i sold my house recently, from the whole team, especially Julie and Sue, I was welcomed from the moment I stepped into the office and the excellent service continued throughout the whole sale. Help and advice was always on hand no matter what my concerns were. If I ever have to move again, I will be calling Reeds Rains at Dartford. Thank you to the whole fantastic team there....
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Comment on agent fees
Good fee for the excellent service received.
Was this helpful? Yes
Apr 13,2017
Minithumbdown
By:
Apr 13,2017
2 people found
this helpful
AWFUL, AWFUL AGENTS - Would not recommend !!! Reed Rains' valuer (sales rep), visited my home, took pics and was confident of selling my house at a price I TOLD him was too high - but he assured me that the current market would mean lots of interest ! I signed a 8-week sole agency agreement at his recommended asking price. In the next 8 weeks I received NO Viewings, No interest, No feedback from Reed Rains - indeed the ONLY call I had from them was them saying I should reduce the price as i...
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Comment on agent fees
standard
Was this helpful? Yes
Apr 13,2017
Minithumbup
Lisa Danylenko
By:
Apr 13,2017
0 people found
this helpful
Lisa was brilliant at every step of the process both with selling and buying. She was always there when we needed some advice and always went that extra mile for us....
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Comment on agent fees
Reasonable for the service received.
Was this helpful? Yes
Apr 13,2017
Minithumbup
By:
Apr 13,2017
0 people found
this helpful
I have just sold a house which I thought might be very difficult to sell. Reeds Rains found several prospects within two days and it was sold by day three. Very good service and communications, very easy to deal with. Highly recommended....
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Was this helpful? Yes
Apr 11,2017
Minithumbup
Jane Joyce
Samantha Harrison
By:
Apr 11,2017
1 people found
this helpful
I sold my house through Reeds Rains and I always spoke to Sam or Jane who both handled my house sale well between them. I knew i could ask as many questions as i wanted and i could rely on the girls to look after me. They both got to know my likes and dislikes and knew when to book viewings in to suit me. The fee was competitive and i have no issues in recommending this agent to others in the Leeds area. Both girls were lovely and kind and really good at their jobs. Thank you. Tina G...
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Comment on agent fees
Competitive fees.
Was this helpful? Yes
Apr 11,2017
Minithumbup
Lindsey Musther
By:
Apr 11,2017
0 people found
this helpful
Thank you Lindsay for supporting us through the process of buying our first home. You were were always very professional and prompt to update us with any change in circumstances. Most importantly you were understanding and sensitive when waiting to confirm completion dates. Many Thanks,...
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Was this helpful? Yes
Apr 10,2017
Minithumbup
charlotte Traves
All Staff
By:
Apr 10,2017
0 people found
this helpful
I found the whole team very friendly and helpful, Charlotte was in charge of my case and in my opinion went above and beyond to help make it happen, big thank you to charlotte and the Reeds Rains team hope to do business again....
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Comment on agent fees
Very good.
Was this helpful? Yes
Apr 07,2017
Minithumbup
By:
Apr 07,2017
0 people found
this helpful
All the staff at Reeds Rains were exceptionally professional.The sale was not an easy one due to a lease extension but the staff at Reeds Rains Dartford dealt with all areas exceptionally well.They were helpful,calm and thoughtful throughout. I will definately use them again. A special mention to Sue Bunce who was very kind and just brilliant throughout. Also Lea Overton and Julia were also very good. Thank Reeds Rains....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Apr 07,2017
Minithumbup
Nicki Ainge
By:
Apr 07,2017
1 people found
this helpful
Nicki Ainge has been incredibly helpful by advising me on areas to focus on for a buy to let purchase in Leeds. Nicki has also readily supported me by advising on how much to pay for a property, its rentability and the rent per calendar month. Nicki's help has been invaluable and I am very grateful to Reeds Rains Crossgates for their support....
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Was this helpful? Yes
Apr 06,2017
Minithumbup
David Penlington
Donna Hannay
By:
Apr 06,2017
0 people found
this helpful
David & Donna sold our house with no fuss or stress and I would definitely recommend the team at Denton, thanks for everything. Neil & Katie...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 06,2017
Minithumbup
Julia Brown
Tony Rudd
By:
Apr 06,2017
0 people found
this helpful
Top draw, extremely help full and efficient estate agent all staff members polite and all ways put themselves out in order to achieve a goal be it a sale or rental....
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Comment on agent fees
good
Was this helpful? Yes
Apr 05,2017
Minithumbup
Lisa Danylenko
By:
Apr 05,2017
0 people found
this helpful
We were very very happy with the service we received from reeds rains, they have a good balance of friendliness and professionalism. We both bought and sold our properties with them and had a very prompt and efficient service, Lisa and her team worked very hard on our behalf to negotiat the best prices for our sale and our purchase. We have recommended them to others and would definitely do so again. We also used reeds rains mortgage adviser and they were very good also. Highly recommend the ree...
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Comment on agent fees
In line with current market competitors.
Was this helpful? Yes
Apr 05,2017
Minithumbup
Metin Ozkan
By:
Apr 05,2017
0 people found
this helpful
Reeds Rains Agency provided an extraordinary service and professionalism at a high level. It is refreshing to work with an agency that shows good understanding when working for both parties in a deal. We were satisfied with the level of service provided by Reeds Rains Agency and our agent Metin has been a joy to work with. Metin demonstrated a professional yet down to earth approach whilst working with us. He was prompt in communication and we hope to work with him on more deals in future....
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Comment on agent fees
Good, reasonable.
Attachments
Was this helpful? Yes
Apr 05,2017
Minithumbup
Mike Tucker
By:
Apr 05,2017
0 people found
this helpful
Excellent service nothing was to much trouble, Mike kept me informed in everything that was going or what had to be done without making me feel pressured, he was prompt with viewings & with telephone calls. He was easy to talk to & understanding . I would definitely go to Mike at Reed Rains again....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 04,2017
Minithumbup
Metin Ozkan
By:
Apr 04,2017
0 people found
this helpful
Good communication as well as efficient help with moving into the property. Smooth transition from 1st viewing through to moving in....
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Comment on agent fees
In line with current market
Was this helpful? Yes
Apr 04,2017
Minithumbup
Dan Lawrence
By:
Apr 04,2017
0 people found
this helpful
I have to admit I had a fantastic experience when meeting Dan from Reeds Rains when he came to do a valuation on my property. As my property is shared ownership, I had to gain at least three different valuations from different agencies (as requested by the housing association). By the point of Dan's visit I had already had two previous visits from other agents and was undecided if selling was the right way to go as I felt the other agents were more interested in telling me the cost of their se...
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Comment on agent fees
Slightly high but the service received is worth it.
Was this helpful? Yes
Apr 04,2017
Minithumbup
Danni
Rachel Clarke
By:
Apr 04,2017
0 people found
this helpful
Really good service, very professional and helpful, Danni, Rachael and Scott particularly went above and beyond to take the pressure off and get us the best and right deal....
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Comment on agent fees
Very reasonable for the work they have put in to our move.
Was this helpful? Yes
Apr 04,2017
Minithumbup
Adam Paddick
By:
Apr 04,2017
0 people found
this helpful
I have bought two houses (and sold one) with Reeds Rains in 12 months, using Adam as my mortgage broker each time. However, Adam is not just a mortgage broker he is much more - he went the extra mile in so many circumstances, he's friendly, incredibly proactive and gets the job done! He gave me plenty of great advice, set aside a lot of his time (much more than you would expect) and even submitted an appeal on my behalf in order to secure the mortgage I required - I needed to sell up and move on...
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Comment on agent fees
Worth every penny
Was this helpful? Yes
Apr 04,2017
Minithumbup
By:
Apr 04,2017
1 people found
this helpful
I found all of the staff who I dealt with at Reeds Rains in Plaistow, including Daniel, Rayyan, Javed, Paul, and Stephanie to be professional and helpful at every step. They all worked hard to get viewings and a number of offers for me, and made that part of the process extremely easy. They were positive and pro-active when my initial sale fell through and they got me lots more viewings and another offer. Daniel took charge to reduce delays and Rayyan and Paul then helped to exert just enough p...
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Comment on agent fees
Agent's fees are always too expensive! However, their fees were comparable to others in the area and Reeds Rains at Plaistow earned every penny of the money that I paid them! Great value!
Was this helpful? Yes
By: Daniel Lewis
Apr 04, 2017
View all comments (1)
Jane, Thank you very much for your kinds comments. I am so pleased that we delivered the service that we always set out to do. Kind Regards Daniel & Team ...
Apr 03,2017
Minithumbup
Sue
Julie
By:
Apr 03,2017
0 people found
this helpful
After being a customer who has bought sold and used Reeds Rains for managing my rental property Tony , Lea , Sue and all the team at Dartford are the most professional , helpful , and friendly people I have ever dealt with in all my property needs. Nothing was ever a problem and all my business was dealt with efficiently with updates regularly which made my life very easy . I will always use Reeds Rains in the future and would highly recommend them for any property requirements you may have ....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Apr 03,2017
Minithumbup
Lisa Danylenko
By:
Apr 03,2017
0 people found
this helpful
Excellent support throughout the whole buying and selling process. Gave excellent, understandable advice. Very proactive in finding buyers in the short timescale we had. Nearly went with an internet based agency, but very glad we didn't....
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Comment on agent fees
Fees have to remain competative. But with the excellent level of service provided, it was worth every penny.
Was this helpful? Yes
Apr 03,2017
Minithumbup
By:
Apr 03,2017
0 people found
this helpful
I found all the staff at the Eastwood branch to be knowledgeable, professional, helpful and friendly. They seemed to work hard as small team, committed to assisting all concerned. Thanks....
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Comment on agent fees
N.A.
Was this helpful? Yes
Apr 03,2017
Minithumbdown
Javed Gunny
Rayyan Patel
By:
Apr 03,2017
1 people found
this helpful
Overall for the whole branch I must say average at best. Thank goodness for Javed and Daniel who are both great! I can't fault Javed - Unfortunately I cannot say the same about my interactions with other members of the team, who I lost all confidence in. The viewings: Viewings were slow on the uptake, which is due to the mis-pricing of the flat. I would say I was massively over-promised and under-delivered. I observed a few of the viewings that were done in my flat, and they were rather...
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Comment on agent fees
Agent fees are average. I feel slightly conned by the need to pay upfront for professional pictures. I was told that paying for those upfront would 'get my flat sold in a couple of weeks'. Needless to say this didn't occur and I feel that was a complete waste of money. Given the poor service I received and lack of recognition for that (until Daniel and Javed took over my property), I do not feel I received value for money.
Was this helpful? Yes
By: Daniel Lewis
Apr 04, 2017
View all comments (1)
Firstly we really appreciate you taking time to leave us feedback as this is the only way we can learn and strive to improve our service. I am really sorry that you felt we delivered you a service that fell below your expectations and value for money. Please call me to discuss if you would like to. Regards Daniel ...
Apr 03,2017
Minithumbup
Lisa Danylenko
By:
Apr 03,2017
0 people found
this helpful
Excellent personal help selling a difficult property following death of previous resident aged 88 who had not updated property recently...
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Was this helpful? Yes
Apr 03,2017
Minithumbup
By:
Apr 03,2017
0 people found
this helpful
I contacted reeds rains doncaster as I am relocating to the area. Pam organised several viewings on my behalf over the weekend. I can't speak highly enough of the service I received. Found the house we were looking for. If we're selling my property in the area I wouldn't hesitate to use these guys....
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Comment on agent fees
I would pay that bit more for the excellent service I received
Was this helpful? Yes
Apr 03,2017
Minithumbup
Metin Ozkan
By:
Apr 03,2017
0 people found
this helpful
Great agent, very helpful and informative and easy to get hold of, always responding within a short amount of time. Would definitely recommend....
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Was this helpful? Yes
Apr 02,2017
Minithumbup
Anna Corrigan
By:
Apr 02,2017
0 people found
this helpful
Excellent service throughout the whole process. Always kept up to date with everything and loved the profile on website -easy to follow...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 02,2017
Minithumbup
By:
Apr 02,2017
0 people found
this helpful
I have used the agency for a number of years regarding sales and rental of various properties in the Dartford area. I find the whole team extremely helpful and knowledgeable and able to answer any queries that may arise. Whenever I visit the Dartford branch I am greeted with smiles and friendly faces. What a great team...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 02,2017
Minithumbup
Julia Brown
By:
Apr 02,2017
0 people found
this helpful
Julia was very kind and helpful on her initial visit to value the house which is why we chose to sell through Reeds Rains. She was very thorough and gave us lots of advice in the difficult situation of selling my late brother's house. She continued to keep us well informed during the whole procedure. I would recommend Reeds Rains....
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Comment on agent fees
The agent's fees were fair after negotiation. As another agent offered lower fees, but we felt Reeds Rains were more professional and businesslike, we agreed to use them if they matched the other agent.
Was this helpful? Yes
Mar 31,2017
Minithumbup
Elliot Muharrem
By:
Mar 31,2017
0 people found
this helpful
Elliot is a smart agent who knows when to push and when to relax a negotiation. I find him easy to work with and will always trust him to find the best possible deal available to me....
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Comment on agent fees
Very good
Was this helpful? Yes
Mar 31,2017
Minithumbup
By:
Mar 31,2017
0 people found
this helpful
Very good at finding new tents for the house, one tenant left as the other came up the drive a really good result.....
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Comment on agent fees
I think some of the fees are a bit on the high side.
Was this helpful? Yes
Mar 31,2017
Minithumbup
Stephanie Hall
By:
Mar 31,2017
0 people found
this helpful
Excellent service. I bought through them six years ago so when i wanted to sell, there is no one else i would've used. Really happy with the service. Would recommend to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 31,2017
Minithumbdown
Nikki Lindsay
By:
Mar 31,2017
1 people found
this helpful
initial service which was great, but later Agent intervened & derailed sale instead of sending client through solicitor & completing on-line system & building survey properly...
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Comment on agent fees
Fixed fee of £1500 was worth initial service & would be well-spent - if Agent can help complete, as well as start, a sale.
Was this helpful? Yes
Mar 31,2017
Minithumbup
Steve Unthank
Andrew Cronshaw
By:
Mar 31,2017
0 people found
this helpful
We started house hunting in Jan 17 and reeds rains in ashton have be a creditable help to myself and my partner. Staff are lovely and they have efficient ways of working. Now just 3 months later March 17 myself and my partner now have the keys to our future home. A big thanks to reeds rains staff and mortgage advisor curtis for all the help and support along this journey. Thanks Paige and Keane...
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Comment on agent fees
Agent fee's Good!
Was this helpful? Yes
Mar 30,2017
Minithumbup
Peter Pronger
By:
Mar 30,2017
0 people found
this helpful
Having had two purchases fall through from a different agent before making an offer on a property through Reeds Rains, I was a bit tired and frustrated at the process of buying my first home. However from the first step of making an offer with Pete, he made everything run so much smoother and hassle free. I never had to call him as he kept me well informed of everything and made what was previously a very stressful process, actually quite enjoyable! Genuine, professional and helpful - would defo...
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Was this helpful? Yes
Mar 30,2017
Minithumbup
Lisa Danylenko
By:
Mar 30,2017
0 people found
this helpful
I recently placed my property onto the rental market with Reeds Rains at Fulwood. I was contacted by manager Lisa Danylenko who acted immediately upon my initial enquiry, and visited my property for an evaluation the next day. The valuable information Lisa gave me at the appointment, made me understand the rental market and I could therefore set a realistic rental price following her professional advice. Lisa acted upon the initial meeting, and the property was photographed and advertised within...
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Was this helpful? Yes
Mar 30,2017
Minithumbup
Tony Rudd
Lea Overton
By:
Mar 30,2017
0 people found
this helpful
I currently rent ny flat through Reeds Rains Dartford and I can truly say what a fantastic service i received. The online portal is superb with up to date monthly statement for me to down load. I must say that Tony & Lea who own the business always kept me informed throughout the process and deal with any issues efficiently. I highly recomended this company. Thanks....
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Comment on agent fees
Fees are good, service A1
Was this helpful? Yes
Mar 29,2017
Minithumbup
Lisa Danylenko
David Rawlings
By:
Mar 29,2017
0 people found
this helpful
Excellent service. Very professional and personal service tailored to our needs. Very friendly, patient and understanding. Advise was always valuable. The sale progressed without any problems and that was all because of the excellent service the staff provided.Thank you.....
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Comment on agent fees
Excellent service. Could not be faulted in any way
Was this helpful? Yes
Mar 29,2017
Minithumbup
By:
Mar 29,2017
1 people found
this helpful
The team did an excellant job and went above and beyond to sell my house. They were very supprtive thoughout. Knowledgable staff always giving the time and attention needed to make a stressful time more bearable. Would recommend....
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Was this helpful? Yes
By: Georgina Poulson
Mar 29, 2017
View all comments (1)
Thank you for your very kind review, lovely to hear such positive comments about our Nantwich team, thank you ...
Mar 29,2017
Minithumbup
Shirley
By:
Mar 29,2017
0 people found
this helpful
The sale of our property was handled in a swift and professional manner by all staff involved. Shirley deserves special mention for remaining calm and professional during some particularly stressful parts of the process to exchange contracts....
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Comment on agent fees
Fees were paid by a 3rd party so unable to comment on this aspect
Was this helpful? Yes
Mar 28,2017
Minithumbup
Helen Healey
Toria Callaghan
By:
Mar 28,2017
0 people found
this helpful
The staff at the Bamber Bridge are fantastic, updating us when needed, replying to emails in a timely manner. Great work Bamber Bridge team!...
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Was this helpful? Yes
Mar 28,2017
Minithumbup
Hannah Read
Adam fletchers
By:
Mar 28,2017
0 people found
this helpful
We have rented a property through Reeds Rains and have found them to be very helpful and always quick to answer any queries. I would recommend them to anyone especially Hannah and Adam who dealt with our letting....
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Comment on agent fees
Good fee prices.
Was this helpful? Yes
Mar 28,2017
Minithumbup
Dawn Wilson
Lyndsay Whiteley
By:
Mar 28,2017
0 people found
this helpful
Dawn and Lesley were always very helpful when when I was selling my property. All queries were answered straight away. They made my move very smooth....
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Was this helpful? Yes
Mar 27,2017
Minithumbup
Charmaine Chevannes
By:
Mar 27,2017
0 people found
this helpful
With my first time buying a house as a 26 year old girl completely clueless Charmaine has been absoloutly amazing! Helping me to understand terms and alot of paperwork, keeping me updated and aware of every step through out the process. She has made buying a house so much less stressfull and i would highly recommend Charmaine and Reeds Rains for anyone looking for 5 star professional help and guidence! Thank you Charmaine for everything and helping me onto the property ladder with ease!...
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Comment on agent fees
Good and reasonable you get what you pay for.
Was this helpful? Yes
Mar 27,2017
Minithumbup
By:
Mar 27,2017
2 people found
this helpful
My tenancy began with Reed Raines Rye Branch around March 2015. A four bed detached house in Camber near the beach beautiful one may think horrific is my definition. The day before sign up I was informed that the landlord was sealing all windows and bi fold doors in the conservatory allowing just one door to open. At the time of sign up I noticed trickles of water dripping front he conservatory roof the agent assured me it was probably just condensation as the property had been empty. The conser...
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Comment on agent fees
The fees cost me approx £480 which included a guarantor fee ridiculously high this time I only paid £300.
Was this helpful? Yes
Mar 27,2017
Minithumbup
Lyndsay Whiteley
Dawn Wilson
By:
Mar 27,2017
0 people found
this helpful
It was a pleasure to deal with Lyndsey and Dawn of Reeds Raine of the Consett Branch, even though we were the buyers of the property they looked after us from our initial viewing to the transaction completed keeping us informed and answering all our queries,they in fact went a further mile to help us as the solicitor we used in Cumbria was more than useless causing us a lot of anxiety but Reeds Raine sorted it out and got us through the situations he could have lost us the sale but Thanks again ...
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Was this helpful? Yes
Mar 27,2017
Minithumbup
Metin Ozkan
By:
Mar 27,2017
0 people found
this helpful
Metin was Informative and very helpful from start to finish. His energy and enthusiasm made the application of renting a place straight forward. He would always reply if unavailable as well as in good time. When put in a challenging situation he helped me sort my issue when I first moved into the property....
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Comment on agent fees
He is a top Agent, good as what he does. Definitely would recommend him so deserves this fee payment
Was this helpful? Yes
Mar 27,2017
Minithumbup
Rob Flood
Toria Callaghan
By:
Mar 27,2017
1 people found
this helpful
Rob, Toria and all the team were extremely helpful throughout the process of letting my property. I have used other Estate Agents in the past and been disappointed. I can honestly say that I won't hesitate to use Reeds Rains again. Thanks guys....
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Was this helpful? Yes
Mar 23,2017
Minithumbup
Anna Corrigan
By:
Mar 23,2017
0 people found
this helpful
The staff have been efficient, and polite, which is very important to me. If I have had a query someone has responded promptly either by email or phone and I am kept up to date with developments. Most of my correspondence has been with Anna Corrigan, who has been extremely helpful, beyond what was expected. Highly recommended!......
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Comment on agent fees
GOOD!
Was this helpful? Yes
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
Reeds Rains made the process of selling our house quick and easy, and were a pleasure to deal with. It just goes to show how well it can be done when the agent is sensible and proactive and matches the right vendor with the right purchaser - and they managed to find another property for our tenants too! When the time comes to sell again, we know who to ask....
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Comment on agent fees
As expected
Was this helpful? Yes
Mar 22,2017
Minithumbup
Peter Pronger
By:
Mar 22,2017
0 people found
this helpful
Recently completing on a property, Peter was efficient and reliable, keeping me updated via phone or email. Towards the end of the process he was updating me more frequently, which is extremely helpful when things can get a little stressful. The process took a little longer than I had expected, however that was not due to Peter but complications with the sellers. Thank-you for making my first purchasing experience not too painful!...
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Was this helpful? Yes
Mar 21,2017
Minithumbup
Sandi Wilkinson
Linda
By:
Mar 21,2017
0 people found
this helpful
Would just like to thank Linda, Sandi and their Branch manger for their professionalism and support through my purchase. Despite a number of issues, Sandi & Linda were always on hand to to help resolve the issues. Many thanks for all your help. Mark...
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Mar 21,2017
Minithumbup
Chris Bromfield
By:
Mar 21,2017
0 people found
this helpful
Chris Bromfield has given excellent service in a speedy & professional manner. Our thanks to him and the ReedsRains Morley team....
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Was this helpful? Yes
Mar 20,2017
Minithumbup
Justyna Ghernaout
By:
Mar 20,2017
1 people found
this helpful
This review is to express my gratitude and appreciation towards the service of your company.£ I am an overseas buyer. I was told before that the UK house buying process would normally take a long time to complete because of the comprehensive land search and uncertainties may also arise as it is not contract-binding in the beginning and the buyer cannot secure the deal by paying down-payment.£I also found it very difficult even just to make offers to the sellers to reach the 'STC' st...
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Was this helpful? Yes
Mar 20,2017
Minithumbup
Nicki Ainge
By:
Mar 20,2017
0 people found
this helpful
I have let a couple of properties out through the Crossgates branch and I have always found Nicki Ainge and her colleagues really helpful. Will definitely use them again. Thank you for your help!...
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Was this helpful? Yes
Mar 20,2017
Minithumbup
George Hopkin
By:
Mar 20,2017
0 people found
this helpful
I've been buying and letting property through reeds rains for some years now and have been very happy with the help I recieved from the edgley branch . Nothing is too much trouble for them to help me to buy and let the property quickly with good advice. I'm very happy to keep using reeds rains on all my property as the service is first class...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 20,2017
Minithumbup
By:
Mar 20,2017
0 people found
this helpful
Terrible, terrible service. My property is fully managed as I live abroad but I have to double check everything that they do. Multiple mistakes have been made during every single interation I have had with Reeds Rains. All as a direct result of very poor communication within the business. This is between staff at my local office - Pontefract, and then between them and staff at the central lettings office. Staff lost details of prospective tenants so they could not be called back to view pro...
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Comment on agent fees
Average.
Was this helpful? Yes
Mar 17,2017
Minithumbup
Rachel Clarke
Danni
By:
Mar 17,2017
1 people found
this helpful
From our property being marketed to Sale STC was only two weeks, eight weeks later and the sale is completed, a very good turn around. Rachel kept us up to date every week or when there was something significant to discuss, she was friendly, knowledgeable and interested in progressing our sale, well done Rachel. Danni was always attentive to our needs and available to advise us as required, a very proficient and helpful person, thanks Danni for everything. The whole team at the Morley Branch wer...
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Comment on agent fees
Satisfactory but worthwhile when considering the turn around
Was this helpful? Yes
Mar 17,2017
Minithumbdown
Laura Ellis
Laura Ellis
By:
Mar 17,2017
3 people found
this helpful
Laura Ellis (Moyles) is an utter disgrace to this company, on several occasions we have informed her of items in the property that need resolving and on almost all occasions she is very lazy at responding and always requires chasing. When she is contacted, each time she passes the blame onto the Landlady and has recently suggested to the landlady that the property should no longer leased to us. This is totally unprofessional with no grounds other than a personal dislike to us, we only wish tha...
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Comment on agent fees
Agents fees where very good, we where not charge a fee for pre move in.
Was this helpful? Yes
Mar 16,2017
Minithumbdown
By:
Mar 16,2017
1 people found
this helpful
I cannot express my disgust in Reeds Rains! From start to finish they were horrendous! When we moved in i was without hot water and heating for 3 weeks and i could not get an engineer myself as the fee would fall on me. The landlord would not answer his phone to sort this. I split up with my partner half way through the tenancy, may i add his brother was physically aggressive and he kept coming round. Reeds Rains would do nothing to help! I understand i had a 12 month contract however i wou...
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Comment on agent fees
The fees are disgusting! i cannot believe the land lord does not pick up these fees, especially the check out fees! its not my choice he decides to use an external company!
Was this helpful? Yes
Mar 16,2017
Minithumbup
Barbora Wilmot
By:
Mar 16,2017
0 people found
this helpful
Barbora was helpful from the very start, regularly kept us informed and chased when appropriate in order to make sure our purchase went as smoothly as possible. Very joined up approach with other area's involved in our purchase which worked really well & felt seamless ie valuer, solicitor & insurance. Would definitely recommend & use again...
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Comment on agent fees
About the normal but given the work Barbora did feel it was worth it
Was this helpful? Yes
Mar 14,2017
Minithumbup
Jake
By:
Mar 14,2017
1 people found
this helpful
A truly honest and professional service from Reed Rains in Kenilworth, Jake truly understood our requirements and goes over and beyond to deliver excellence. No hesitation in recommending to other potential customers if you want a dedicated team to deal with your property. Thanks so much Jake and all the very best! and keep up the good work!!...
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Was this helpful? Yes
Mar 13,2017
Minithumbup
Stephanie Hall
By:
Mar 13,2017
1 people found
this helpful
Stephanie was always very helpful, professional and polite. Great service right up to completion. Whenever I spoke with other members of the team they were also polite and helpful....
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Comment on agent fees
I think the fees were about average.
Was this helpful? Yes
Mar 13,2017
Minithumbup
Emma Clarke
By:
Mar 13,2017
0 people found
this helpful
Emma has offered us fantastic guidance as we contemplate our options in the property market. Ours is far from a straight forward sale and purchase! We have received and continue to receive professional, compassionate and enthusiastic advice from Emma on all aspects of our options and ideas. As we deliberate and decide which path we wish to take, the only certainty is that we will be contacting Emma for her expert guidance along the route we choose....
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Was this helpful? Yes
Mar 11,2017
Minithumbup
Metin Ozkan
By:
Mar 11,2017
2 people found
this helpful
I think that I could not receive better attention. From the first time that we came to the agency, he was very friendly and explained in detail all the necessary documents for the rental. He didn't leave us alone at any time with the documentation, facilitating all the process. We needed the flat quickly and everything was very fast. He is always available for any doubt and solving any inconvenience that appeared. I appreciate the service provided. Amazing!...
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Was this helpful? Yes
Mar 10,2017
Minithumbup
Rayyan Patel
By:
Mar 10,2017
1 people found
this helpful
I can't praise Rayyan highly enough. He went out of this way to try and find and secure our new home. We came across a tricky seller and Rayyan did his best to save the deal, but unfortunately it wasn't to be. However, during our negotiations, Rayyan found various other properties for us as a back-up plan and I can't thank him enough for his time and commitment in doing so. Philip Edgerton...
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Was this helpful? Yes
Mar 09,2017
Minithumbup
Lydia Turk
By:
Mar 09,2017
0 people found
this helpful
Lydia was very helpful for us from start to finish answering everything we asked very quickly even the couple of times I asked her outside of her working hours still got back to me when possible...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 08,2017
Minithumbup
Grace Norris
By:
Mar 08,2017
0 people found
this helpful
I received excellent customer service both when buying my property and also when renting it out. I was impressed at how quickly my initial email enquiries were responded to. This contrasted hugely with all the other agents I emailed from links in a national internet site - many of them did not respond at all, whereas Grace was so quick off the mark both in answering all my queries and with getting viewings sorted. Without her very prompt action I would not have had the chance to buy the proper...
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Comment on agent fees
Considering the excellent service I received,I would say that they were good value for money.
Was this helpful? Yes
Mar 08,2017
Minithumbup
Lindsey Musther
By:
Mar 08,2017
0 people found
this helpful
We have just completed the purchase of a property through Reeds Rains Bramhall and Lindsey was our contact. We found Lindsey courteous, professional and extremely helpful throughout the whole process and would certainly recommend both her and the branch....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Mar 08,2017
Minithumbup
Chrisi Cook
By:
Mar 08,2017
0 people found
this helpful
Great service! Chrisi was very efficient and went our of her way to make sure our purchase through smoothly and on time....
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Was this helpful? Yes
Mar 07,2017
Minithumbup
Gemma Fleming
Andrew Vidler
By:
Mar 07,2017
0 people found
this helpful
Very professional friendly service, great advice and they sold our house within 4 days. We would definitely recommend them. They negotiated a really good commission rate that competed with other agents...
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Comment on agent fees
Fair
Was this helpful? Yes
Mar 07,2017
Minithumbup
Julie
Kelly
By:
Mar 07,2017
0 people found
this helpful
Thank you very much indeed for your lovely approach. You have been really helpful and available. I will never forget that....
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Was this helpful? Yes
Mar 06,2017
Minithumbup
Emma Clarke
By:
Mar 06,2017
0 people found
this helpful
Emma has been brilliant through a stressful rental of our property and then sale. She has worked tirelessly, always being professional, friendly and excellent at her job. We can't thank her enough for her help and support during this time....
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Comment on agent fees
Fees good reflective of excellent service
Was this helpful? Yes
Mar 06,2017
Minithumbup
Marie Rudd
By:
Mar 06,2017
0 people found
this helpful
Marie Rudd gave exceptional service. I was impressed from initial contact to final after sale follow up. It was her energy, enthusiasm and positive attitude that convinced me to sell with Reeds Rains. She was informative, supportive, and very efficient. I trusted her completely. Extremely hard working, always 'on the ball', she runs a welcoming and organised branch. Thank you....
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Comment on agent fees
Competitive, and considering the service given good value for money.
Was this helpful? Yes
Mar 04,2017
Minithumbup
Steve Unthank
Andrew Cronshaw
By:
Mar 04,2017
0 people found
this helpful
Absolutely fantastic service and everything was dealt with efficiently and professionalism. I wouldn't hesitate to recommend to friends, family and colleagues. Thank you for everything....
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Comment on agent fees
The fees were in-line with the industry average, more importantly is that the property was sold in a timely manner and the advertising was fantastic.
Was this helpful? Yes
Mar 03,2017
Minithumbup
Sam Williams
Matt and Emma
By:
Mar 03,2017
0 people found
this helpful
Sam, Matt and Emma got an offer for Heath Lodge for Shelley and myself before the board had even gone up! The House had been on the market previously for 18 months with other estate agents without a single offer. Then they firmly guided us towards completion in a knowledgeable and sympathetic way, always being prepared to calm our anxious nerves. Shelley and I were very impressed with their professionalism and empathy. We owe a lot to all three of them....
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
Mar 03,2017
Minithumbup
Sarah Hirst
By:
Mar 03,2017
0 people found
this helpful
Great service from Sarah! Helped us every step of the way through purchasing our new property. Thanks for making it all run smoothly David and Paul...
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Was this helpful? Yes
Mar 03,2017
Minithumbup
Marie Rudd
Warren Bailey
By:
Mar 03,2017
0 people found
this helpful
We have recently purchased a property through Reeds Rains and the service was excellent. All of the staff are extremely professional and nothing was too much trouble. We arranged our mortgage through their mortgage adviser and again, this service was excellent. I cannot recommend this estate agent highly enough....
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Was this helpful? Yes
Mar 03,2017
Minithumbup
Lydia Turk
By:
Mar 03,2017
0 people found
this helpful
Lydia Turk was amazing at her job in helping myself and my friend with sorting out getting this flat, we were both worried but she went out of her way to help us both understand everything that was going on. Also she is she still helping us out a lot in her free time outside of work to make sure we are both happy with the flat....
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Comment on agent fees
Well worth the fees for all the work Lydia put in
Was this helpful? Yes
Mar 03,2017
Minithumbup
Melanie Lydon
By:
Mar 03,2017
0 people found
this helpful
We recently used Meliane Lydon for our mortgage adviser who was excellent!! Any queries we had she always done her best to help and always returned calls etc. Very friendly professional service throughout. Thank you Mel! Amanda and John...
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Was this helpful? Yes
Mar 02,2017
Minithumbup
Steve Unthank
Andrew Cronshaw
By:
Mar 02,2017
0 people found
this helpful
Most estate agents leave people wondering what they got for the fees they have paid. Not at all so with Reeds Rains Ashton. From start to finish (which in my case was a very long time) they provided a professional, honest and straight talking service. The staff (in particular Steve who deserves a medal) were empathic through all the highs & the lows in my property sale process & supported me through every step of the way. I cannot fault them....
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Comment on agent fees
They worked for every penny of the fee I paid.
Was this helpful? Yes
Mar 02,2017
Minithumbup
Rob Flood
Toria Callaghan
By:
Mar 02,2017
0 people found
this helpful
This is my first experience as a landlord, or in the property rental market and I found both Rob and Toria very helpful and professional throughout the process. All my questions and concerns were responded to quickly and courteously and I was kept well informed throughout. I was apprehensive with this being my first venture in the rental market, but all told things went very well due to the service received from Rob and Toria and I can't fault them in any way. It's still early days, but I am...
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Comment on agent fees
There is a lot of initial expenditure when letting out a property and not all of it relates to the actual agency fees. But the fully comprehensive service offered by Reeds Rains does offer peace of mind and Iรขโ‚ฌโ„ขm sure the fees are comparable to other agencies.
Was this helpful? Yes
Mar 01,2017
Minithumbup
Melanie lydon
By:
Mar 01,2017
0 people found
this helpful
Fantastic service, extremely professional, friendly and helpful. Melanie Lydon was very calming and efficient during a stressful time. Would definately recommend....
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Was this helpful? Yes
Mar 01,2017
Minithumbup
Joe Mansfield
By:
Mar 01,2017
0 people found
this helpful
We're first time buyers, and Joe from Reeds Rains - as well as the rest of the team at the Kennington branch - was great throughout the process. He showed us a property we might not have considered on paper, which ended up being perfect for us, and he kept communication going between us and the vendors and helped move things along from offer until completion. Everyone at the office was always pleasant and helpful, whenever we needed anything. If we ever buy, sell or rent again, Reeds Rains will ...
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Comment on agent fees
Since we're buyers, there were no fees.
Was this helpful? Yes
Mar 01,2017
Minithumbup
Metin Ozkan
By:
Mar 01,2017
0 people found
this helpful
Metin was extremely helpful and accommodating. I would definitely recommend this agency and will keep them in mind next time I consider moving. Great service....
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Was this helpful? Yes
Feb 28,2017
Minithumbup
Angela Platt
By:
Feb 28,2017
2 people found
this helpful
I was selling my deceased mothers property as executor . The agent was sympathetic and supportive, regularly updating me as to any interest, viewings or progress, and advising as to the suitability of each offer and the likelihood of receiving an improved offer. The agents involvement made the whole selling process much less stressful for me. The property sold above the asking price....
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Comment on agent fees
Comparable with other agents
Was this helpful? Yes
Feb 28,2017
Minithumbdown
By:
Feb 28,2017
0 people found
this helpful
Staff were friendly enough but we were sold a poor quality new build, on poor quality land, which still has issues 18 months after moving in. The entire new development that we live in is a joke- developers gone bankrupt, changing staff all the time and no-one taking responsibility for the poor workmanship of these homes. Fob-offs, excuses and avoidance. I haven't met anyone here who is happy that their home reflects the show homes that the estate agent showed us. There are also ongoing env...
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Comment on agent fees
We were not given accurate advice. So not worth the fees.
Was this helpful? Yes
Feb 27,2017
Minithumbup
Rob Flood
Toria Callaghan
By:
Feb 27,2017
0 people found
this helpful
It is always a pleasure dealing with Rob & Toria in the lettings department who have let our properties for the past year. They are always courteous, friendly & efficient keeping us regularly updated with feedback on the progress of prospective tenants viewings on our property.Tenants have also given us feedback on the service they have received at viewings. They always advise on the services they offer and quickly complete all required documentation to the satisfaction of both tenants a...
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Comment on agent fees
The agents fees are in line with other estate agents
Was this helpful? Yes
Feb 27,2017
Minithumbup
Janine Robinson
By:
Feb 27,2017
0 people found
this helpful
I purchased a property through Reeds Rains Castleford and I have nothing but positive things to say. The overall service from all staff was excellent. All staff on the phone and in person are extremely friendly and approachable. If I required any information or had any request it was dealt with promptly and with no fuss. The estate agent I was allocated was Janine who went above and beyond throughout the purchasing process. Janine was extremely professional and built an excellent rapport with bo...
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Comment on agent fees
Only fee I paid was for the financial advisory service from Jon Hanson. The fee was very competitive and extremely worth while due to the high level of service Jon gave
Was this helpful? Yes
Feb 27,2017
Minithumbup
Melanie lydon
By:
Feb 27,2017
0 people found
this helpful
I have had two mortgage applications completed by Melanie lydon and could not have asked for better service 5* would definately recommend this service to friends and family...
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Was this helpful? Yes
Feb 27,2017
Minithumbdown
By:
Feb 27,2017
1 people found
this helpful
Poor service from day one. Had to constantly chase up stages of the process when putting our house up for sale. We had people knocking on our door who had tried to arrange a viewing with Reeds Rains, however Reeds Rains hadn't got back to them. We also had people turning up for viewings which we had not been notified about, even though we had asked for 24 hours notice! The branch manager, Holly would then avoid our calls for at least 4 days then tell us she knew nothing about our complaints -...
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Comment on agent fees
We were charged £150 for photographs to be taken - we have never been given these photographs. They took 6 weeks to upload these photographs onto their website - again disgraceful!
Was this helpful? Yes
Feb 25,2017
Minithumbup
Maria
By:
Feb 25,2017
0 people found
this helpful
Really good service from reeds rains Rothwell branch on buying and selling our property. Maria was really helpful even coming in to let us view the property again on one of her days off. All the staff were always quick to respond to any questions. Would definitely recommend this branch....
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Was this helpful? Yes
Feb 25,2017
Minithumbup
Samantha Gilfoyle
By:
Feb 25,2017
0 people found
this helpful
I haven't ended up dealing through Reeds Rains as at the time they didn't have anything for me but i really wish they did as Samantha and Rob were great from start to finish. Constantly emailing and ringing trying to find me a house and in the most professional and efficient manner. I couldn't recommend them enough and they are a credit to the company. If only every estate agent was like this it would make the house buying experience a great one. Thanks again....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 25,2017
Minithumbup
By:
Feb 25,2017
0 people found
this helpful
Just purchased a property with Grimsby reeds rains excellent service communication and efficient in all aspects of the job thankyou all kind regards. Mr Harding ;-)...
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Comment on agent fees
Fees are fairly priced for the commitment and care provided.
Was this helpful? Yes
Feb 25,2017
Minithumbup
Rayyan Patel
By:
Feb 25,2017
1 people found
this helpful
Very helpful and great service. Very professional advice. Rayyan provided professional advice and was very approachable. Would recommend to others...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 24,2017
Minithumbup
Louise Moyles
laura Wain
By:
Feb 24,2017
0 people found
this helpful
Excellent service from both of these ladies. They found me a tenant for my property within a few days. They also helped me by organising contractors for decorating and preparing my property for letting....
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Comment on agent fees
fair
Was this helpful? Yes
Feb 24,2017
Minithumbup
Joe Mansfield
Daniel Boxill
By:
Feb 24,2017
0 people found
this helpful
We've used Reeds Rains Kennington both when buying and selling our flat in the area. Both Daniel and Joe impressed us with their dedication and professionalism, even when the process of selling the property, through no fault of their own, turned out to be relatively arduous. Anyway, we got there in the end and I would happily recommend their services to any prospective customer....
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Was this helpful? Yes
Feb 23,2017
Minithumbup
Chrisi Cook
By:
Feb 23,2017
0 people found
this helpful
During my house hunting I viewed a number properties with other agents who had either been late to the appointment or didn't know about the property they were selling. Chrisi was a breath of fresh air. She arrived on time, looked the part and was able to answer my questions about the property and buying a property well. After my offer was accepted she kept responsibility for my purchase and even offered to help with arranging solicitors, house insurance and chasing up the seller's slow solici...
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Was this helpful? Yes
Feb 23,2017
Minithumbup
Toni Baron
Excellent customer service
By:
Feb 23,2017
0 people found
this helpful
Very good customer service advisor who always followed up as promised. Would definitely use reeds rains bamber bridge to buy or sell property and they are actively looking at properties for me currently...
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Feb 22,2017
Minithumbup
By:
Feb 22,2017
0 people found
this helpful
The team at reeds rains COVENTRY were very helpful. They stayed in contact throughout the sales process and even beyond. They dealt with issues that were not there responsibility to help the process run smoother. Very helpful team and would recommend them....
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Was this helpful? Yes
Feb 22,2017
Minithumbup
Melanie Lydon
Hazel Rutter
By:
Feb 22,2017
0 people found
this helpful
Fantastic service from these ladies, friendly and extremely helpful. Big shout out to Mel Lydon who advised us and helped make our new home possible, the best in the business...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 21,2017
Minithumbup
Metin Ozkan
By:
Feb 21,2017
0 people found
this helpful
Metin, thank you for your timely and thorough service. For answering all our questions and being easily accessable on the phone and via email....
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Comment on agent fees
Standard
Was this helpful? Yes
Feb 21,2017
Minithumbup
Lenka Kucerova
Robert Butler
By:
Feb 21,2017
0 people found
this helpful
Lenka and Rob resolved and help me in all the issues I had during 3 years, if I come back I will rent only where they are working.THANK YOU TO BOHT !!!!...
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Comment on agent fees
GOOD
Was this helpful? Yes
Feb 21,2017
Minithumbup
Rachel Patterson
Grace Norris
By:
Feb 21,2017
0 people found
this helpful
Rachel, Grace and Sue have been fantastic throughout. From marketing, selling and helping us find our new home. We would and have recommended Reeds Rains. 5 stars from us! Thank you very much....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
The entire team from start to finish were excellent. Their valuation was just right for the market and the staff were always happy to help with all aspects of sale. We have no hesitation in recommending Reeds Rains to anyone wishing to sell or buy a house through them.Thank you for being such a lovely team....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 20,2017
Minithumbup
Barbora Wilmot
By:
Feb 20,2017
0 people found
this helpful
Really great members of staff consistently go the extra mile for me as a landlord. Both are open and honest with feedback and I trust their opinions. Thanks again....
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Comment on agent fees
Fees are fair
Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
this helpful
The rental and subsequent sale of my house took a long time because of third parties and I appreciated the efforts everyone put in to make it happen, particularly Steve, who was quick to respond to and communicate any problems....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 17,2017
Minithumbup
Adam Fletcher
Hannah Read
By:
Feb 17,2017
0 people found
this helpful
I would definitely recommend Reeds Reins. Adam and Hannah have been lovely in supporting me rent out my house and have offered much needed advice. They have been approachable and professional which I have found reassuring and I believe my house is in safe hands. Thanks to Adam, Hannah and co...
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Was this helpful? Yes
Feb 17,2017
Minithumbup
George Hopkin
By:
Feb 17,2017
0 people found
this helpful
100% customer service. First time tenant from booking a viewing, viewing the house, application stage, references, paperwork on move in, it was absolutely flawless. Reeds Rains excellent team at Edgeley. And for George Hopkin thank you for looking after us. We see how customer focused you are. You made the process stress free for us....
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Was this helpful? Yes
Feb 17,2017
Minithumbup
Lorna Fieldson
By:
Feb 17,2017
0 people found
this helpful
Lorna has helped and advised us on the selling of our property and kept us informed with regular contact. Her overall performance has been 5* and she is a credit to your company, we would definitely use Reeds Rains again in the future for selling and renting our property's....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 17,2017
Minithumbup
David Penlington
Donna Hannay
By:
Feb 17,2017
0 people found
this helpful
I have used Reed Rains (Denton branch) on numerous occasions to purchase property and I have always found David the branch manager, Donna and the rest of the staff very professional and efficient in helping myself to source properties and throughout the purchase process. I would not hesitate to recommend Reed Rains Denton and their staff as Estate Agents who will provide an excellent, honest, professional and trustworthy service. Martin Knowles Director Westmead Property Company Ltd....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Feb 17,2017
Minithumbup
Daniel Boxill
By:
Feb 17,2017
0 people found
this helpful
Recently purchased a flat through Reeds Rains. Daniel was friendly and professional from the start, and very helpful at putting us in contact with the buyer. He kept me updated on the sale's progress and responded to my questions promptly and fully. Overall a great experience and a great agency....
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Was this helpful? Yes
Feb 17,2017
Minithumbdown
By:
Feb 17,2017
2 people found
this helpful
Very poor communications, record-keeping, follow-up, and dealing with repair issues. Sent contractors for quotes and in first instance did not follow up for quotes for more than a month after I (TENANT) chased them. Second instance, they sent a man to look at a problem with a party-wall being unexplainably wet. Contractor said problem was due to leak in roof and rain. I replied that it had not rained. The man replied, "It is always raining somewhere". He insisted I find lessee of part...
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Comment on agent fees
have no knowledge of this matter
Was this helpful? Yes
Feb 16,2017
Minithumbup
Kay Schofield
Sam Williams
By:
Feb 16,2017
0 people found
this helpful
Kay proved extremely helpful and knowledgeable throughout the entire purchasing process, from providing guidance on which mortgage to go for to getting solicitors and agents moving to ensure the sale went through as quickly as possible. we would strongly recommend using Kay to any prospective customers!...
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Was this helpful? Yes
Feb 16,2017
Minithumbup
Helen Healey
By:
Feb 16,2017
0 people found
this helpful
I moved out of my apartment in February 2017 and the team (including Helen as my main contact) were excellent. Their communication was swift, courteous and efficient (including the financial arrangements). I would definitely recommend Reeds Rains to other people renting. Thanks again!...
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Was this helpful? Yes
Feb 15,2017
Minithumbup
Martin Armstrong
By:
Feb 15,2017
0 people found
this helpful
We've just sold our house through Reeds Rains. Our agent was Martin Armstrong. I cannot recommend Martin enough. He went above and beyond all expectations, working very hard to secure our sale. He kept us in touch every step of the way, guiding us with his expertise and professionalism. He was a pleasure to work with and we felt very well supported throughout. Excellent job! Thank you Martin....
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Comment on agent fees
Good.
Was this helpful? Yes
Feb 15,2017
Minithumbup
Joanne Woodhouse
By:
Feb 15,2017
0 people found
this helpful
I thought Reeds rains were great. Jo was on the ball with our sale and purchase. We wanted things to move quickly and they made sure the did. All the staff there were really helpful and knew what was going on every time we rang. Frank the mortgage advisor was well worth the money. Would totally recommend reeds rains....
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Comment on agent fees
I thought they were fair.
Was this helpful? Yes
Feb 15,2017
Minithumbup
Metin Ozkan
By:
Feb 15,2017
0 people found
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Metin was very attentive and professional, he answered to all of our question and he helped us to find to best solution for us....
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Comment on agent fees
Good
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Feb 15,2017
Minithumbup
Metin Ozkan
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Feb 15,2017
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Metin provided a very efficient an effective service, he performed above and beyond the role on a number of occasions....
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Feb 14,2017
Minithumbup
Rebecca
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Feb 14,2017
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We have just recently sold our house through Reeds Rains, Driffield. Ours was a difficult conveyancing involving a long chain and many delays. Throughout the process Rebecca and Sam provided an excellent level of service. They were very helpful and efficient and when things stalled, they got everything going again. Thank you. Vaughan and Julie Davies...
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Feb 14,2017
Minithumbup
Lindsey Musther
Glyn Reacroft
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Feb 14,2017
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If you are looking to sell your house in and around the Bramhall area, then look no further than Reeds Rains. We know as we used a couple. The pricing strategy devised by Branch Manager, Glynn, and then implemented brilliantly by Lindsey Musther, pushed up the house price (5K over the asking price) by driving competition between prospective buyers. Lindsey was excellent throughout, very informative and on the ball. We really couldn't ask for more. We know who we will be using next time....
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Comment on agent fees
Very reasonable fees.
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Feb 13,2017
Minithumbup
Eugene Grant-Evans
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Feb 13,2017
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We have just exchanged contracts on our house on the Corbett Estate and would highly recommend the services of Reeds Rains and specifically Eugene. He kept me informed of progress well throughout, and I felt specifically tailored his methods and regularity of communication to my preference. He was very proactive, especially towards the end and was constantly chasing up and down the chain to make sure that we exchanged and completed on the day that we wanted to. We have previously sold a property...
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Comment on agent fees
Estate agent's fees always smart! But Reeds Rains certainly worked for them.
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Feb 13,2017
Minithumbup
Joe Mansfield
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Feb 13,2017
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We couldn't recommend highly enough the efforts and care of attention we received from Joe when dealing with the sale of our one bedroom flat. Joe worked tirelessly to make sure that the sale went through in a swift manner ensuring that all questions/concerns raised by the buyer were answered quickly, was liasing constantly with both sides solicitors and provided a top class service that really drove this transaction to completion....
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Comment on agent fees
Food
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Feb 13,2017
Minithumbup
Janine Robinson
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Feb 13,2017
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Great service from a proffesional friendly and outgoing team member. Janine was really helpful throughout the whole process of selling my property...
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Comment on agent fees
Quite high
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Feb 13,2017
Minithumbup
Claire
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Feb 13,2017
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This sale was really tough and stressful, luckily claire at reeds rains in durham was an absolutle star throughout, constantly chased everyone involved and kept us updated. Really couldnt ask for a better estate agent and would recommend both claire and reeds rains to anyone!...
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Comment on agent fees
Fees are reasonable, not cheap, but not overpriced either
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Feb 11,2017
Minithumbup
Sarah Webster
samantha wilson
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Feb 11,2017
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From the start to the finish the Reeds Rains team were friendly, helpful and professional. My house sold within a week or so for more than the asking price so I was delighted. In particular they managed the negotiation stage with prospective buyers very well....
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Comment on agent fees
High, but par for the course.
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Feb 10,2017
Minithumbup
Lynda Sykes
Emma Wilson
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Feb 10,2017
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To all at the Selby branch, We have been really pleased with the service we received from the Selby branch for our sale and purchase. Lynda Sykes was our main contact and she was extremely efficient, patient and dedicated to our sale and purchase. Emma Wilson arranged our mortgage and found her to be very friendly, knowledgeable and able to find great deals for us which we were unable to find ourselves. The rest of the team, especially Paul Walton were very helpful and supportive. We would recom...
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Comment on agent fees
Happy with the fee's, competitive and well worth it. Excellent service.
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Feb 10,2017
Minithumbup
Steve Unthank
Andrew Cronshaw
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Feb 10,2017
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Many thanks to a very professional group of people. Moving house for my disabled mum ,was a very stressful time but all the staff were very helpful and understanding. I would recommend reeds rains to anyone. Thanks again john & Eunice McMillan...
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Comment on agent fees
Good
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Feb 10,2017
Minithumbup
George Hopkin
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Feb 10,2017
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All the staff at Reeds Rains in Edgeley were fantastic when I recently sold my flat, in particular George Hopkin. He kept me fully updated all the way through the process. He chased the solicitors for updates he was friendly and made you feel relaxed and nothing was too much trouble. I would recommend this branch to anyone....
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Feb 10,2017
Minithumbdown
Rachel
Grace Norris
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Feb 10,2017
1 people found
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Booked the afternoon off work to view a house with reeds rains Penwortham and Kirkham, both houses I went to view neither agent turned up. If I were the vendors of either property I would be incredibly annoyed at the lack of competence and professionalism shown. For the amount people pay to sell properties through reeds rains the customer service should be far greater than this. Experiences like the two above are the reason when selling my home I will always go through small local agents, or sav...
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Comment on agent fees
bad - complete lack of compitance shown. no value for money at all
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By: Rachel Patterson
Feb 17, 2017
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We are very sorry for any inconvenience caused, I know we have been in communication with yourself, to explain we were early to the viewing, we went into the property to put the lights on etc, and waited for you, but unfortunately you were delayed in getting to the property, by the time you got there, our representative had left, and we did advise you that she would return, but you declined our offer. ...
Feb 10,2017
Minithumbup
Sarah Stokell
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