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    Adam
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    Kelly
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    Megan
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    Donna
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    Leah
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    Spencer
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    Alex
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    Rosie
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    Paul
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Reed Residential

431-435 London Road
Westcliff-on-Sea
Essex
SS0 7HO
01702 606888

“ Wow... ”

May 03,2018
Minithumbup
Adam
By: 'Martin'
May 03,2018
0 people found
this helpful
We used Reed to sell our property and it was sold within 2 weeks of listing the property with them. We would recommend anyone in the area to use them as they are brilliant. 5 stars...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 03,2017
Minithumbup
Adam
Kelly
By: 'Calvert'
Nov 03,2017
0 people found
this helpful
We where property hunting and found Reed, They where very professional in there work. We found our dream home with Reed and this review is to thank you very much and we wish you all the best Adam was great to deal with....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 25,2017
Minithumbup
Adam
Kelly
By: 'Joyce'
Aug 25,2017
0 people found
this helpful
I would like to say a big thanks to all of the staff, you served us well and looked after us throughout the whole process....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 21,2017
Minithumbdown
Adam
By: 'stevef'
Aug 21,2017
0 people found
this helpful
Really knowledgeable and help - Adam Reed and his team are extremely helpful and keep me up to date at every stage - steveF...
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Was this helpful? Yes
Aug 11,2017
Minithumbup
Michael
Brandon
By: 'Mike Kennedy'
Aug 11,2017
0 people found
this helpful
I instructed Reed to let my house, let in 12 hours , the first failed their checks the agent provided me a copy , the new tenanted passed and moved in with 5 days - very impressed...
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Comment on agent fees
Average
Was this helpful? Yes
Aug 11,2017
Minithumbdown
Solly
Sky
By: 'Phil orwell'
Aug 11,2017
0 people found
this helpful
Always happy to help, pleasant to speak to and go the extra mile to deal with my queries , 10/10...
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Was this helpful? Yes
Aug 10,2017
Minithumbdown
Adam
Paul
By: 'Grace'
Aug 10,2017
0 people found
this helpful
We have been dealing with both Adam and Paul on our student properties , service is first class and always been helpful. Having dealt with our properties ourselves over the years I was first concerned if an agent would improve our properties , Reed have delivered a ...
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Comment on agent fees
Very reasonable for the service provided
Was this helpful? Yes
Feb 16,2017
Minithumbup
Donna
Spencer
By: 'Paula'
Feb 16,2017
0 people found
this helpful
Professional, Honest, Personable, Reliable, Efficient Service. I returned to Reed after receiving great service last time and they didn't disappoint. The team make everything as painless as possible throughout the whole process....
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Comment on agent fees
Very low fees for a very high standard of service. Excellent Value.
Was this helpful? Yes
Feb 07,2017
Minithumbdown
By: 'Bubu26'
Feb 07,2017
2 people found
this helpful
Customer service is just appalling with waiting responses for simple questions taking months,and that is only after constantly calling and emailing!!! not sure they know meaning of management of property as nothing is ever done and they keep on giving you different excuses. Definitely ...
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Was this helpful? Yes
Sep 29,2015
Minithumbdown
Kelly
Adam
By: 'er5'
Sep 29,2015
1 people found
this helpful
Unfortunately from start to finish of our tenancy Reed were poor to say the least. Upon moving into the flat we were told that the previous tenants had let the flat get so dirty that maggots were growing out the carpet and if there were ...
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Was this helpful? Yes
By: reed residential
Sep 29, 2015
View all comments (1)
Dear customer, Please could you be more factual with your comments decuctions were made due to the property being left a an extremely poor condition at the end of your tenancy. ...
Jul 13,2015
Minithumbup
Adam
Spencer
By: 'David'
Jul 13,2015
0 people found
this helpful
I have used reed on many occasions as a landlord, the agency is professional, the staff are efficient in their approach, this is due to the high degree of diligence from their director Adam reed, I would highly recommend the agency....
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Comment on agent fees
Reasonable fees, highly competitive
Was this helpful? Yes
Jun 21,2015
Minithumbup
Adam
Donna
By: 'Adam Lewis'
Jun 21,2015
0 people found
this helpful
My property has been managed by Reed Residential for 4 years , Adam and his team have always provided me with an excellent service, been pro active when ever there has been any problems , I previously let my property through an agent on leigh broadway and the ...
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Was this helpful? Yes
Dec 28,2014
Minithumbup
Rosie
By: 'Taragilbs'
Dec 28,2014
0 people found
this helpful
Rosie has been an absolute diamond. She was there for us every step of the way when we needed a property. Rosie kept us up to date with the references and was always there to help if we needed it. I couldn't be thankful enough ...
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Comment on agent fees
Reed reduced the admin fees as it was so close to Christmas. Excellent service and I would recommend people that want to buy or rent a home to go through reed.
Was this helpful? Yes
Aug 20,2014
Minithumbdown
By: 'E'
Aug 20,2014
3 people found
this helpful
Problems started right at the beginning: Waiting two months for a washing machine, first replacement was broken. - Leak in the kitchen which took three weeks to fix, was dripping down into the flat below. - Several attempts to fix the fridge freezer. Kept ringing, ...
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What agent could do to change your mind?
Respond prompty to people and listen. Don\'t leave it so long that we get angry.
Attached Files
Was this helpful? Yes
Jun 26,2014
Minithumbup
Spencer
Alex
By: 'Mr l jezeph'
Jun 26,2014
0 people found
this helpful
Spencer was excellent, there was another guy there as well - Alex they handled the viewings as I work away a lot of the time. Feedback was always prompt and honest and they worked hard to find me the right clients to view my property, ...
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Was this helpful? Yes
Jun 25,2014
Minithumbup
By: 'Amelia'
Jun 25,2014
0 people found
this helpful
Very pleased with service I received from Reed residential they managed to find a tenant the same day that they received the keys. Cannot fault them....
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Was this helpful? Yes
Apr 10,2014
Minithumbdown
Adam
Kelly
By: 'REEDICULOUS'
Apr 10,2014
4 people found
this helpful
Reed Residential should be shut down. "*" I\'m sure that landlords would have nothing to complain about given that they would have no maintenance fees under Reed because they don\'t deal with any maintenance issues. I lived in one of their properties ...
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What agent could do to change your mind?
Answer phone calls Not send threatening mails Deal with maintenance issues Make sure that the property was in an acceptable condition before I moved in Not send 3 men into a property under false pretences in order to intimidate a young single female Actually carry out the works they falsely promised to do Write at least one email without half a dozen faults Stop lying Refunded all items damaged by the mould which was due to their failure to provide decent living conditions Apologise Stopped working in property
Attached Files
Was this helpful? Yes
By: Anotherdisappointedtenant
Jun 02, 2018
View all comments (2)
This is an exact description of my current experience with Reed Residential. ...
Feb 17,2014
Minithumbup
Kelly
By: 'heidi'
Feb 17,2014
0 people found
this helpful
I am a student that has a house share with 8 other students in lenton. Reed Residential have given us a great service , all maintenance has been dealt with promptly , the staff are really polite in particular Kelly and they understand students needs, the best student ...
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Was this helpful? Yes
Jan 27,2014
Minithumbup
By: 'john Radford'
Jan 27,2014
0 people found
this helpful
I found the agent to be friendly & professional with good advice & if out of the office when I phoned, got in touch quickly.I also dealt with other agents [ who have since left ] & found them all very helpful & efficient....
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Was this helpful? Yes
Jan 17,2014
Minithumbup
By: 'LB'
Jan 17,2014
0 people found
this helpful
I found leah a excellient member of staff always been helpful to me and really polite on the phone is very well dreesed...
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Was this helpful? Yes
By: Leah-May
Feb 14, 2014
View all comments (1)
Thank you for your comment, it is appreciated- but please note that you have named the review 'by Leah-May' and not 'staff selected' Leah-May. ...
Jan 15,2014
Minithumbup
Adam
Kelly
By: 'Alan Jackson'
Jan 15,2014
1 people found
this helpful
I have used the rental services of Reed Residential since it\'s inception and prior to that I had the service of Adam Reed in another agency. I have always found Adam Reed to be very professional and effective in all aspects of relating to ...
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Was this helpful? Yes
Jan 14,2014
Minithumbup
By: 'Mrs K Williams'
Jan 14,2014
0 people found
this helpful
We have received a very good service from Reed Residential. They found us reliable tenants who we have been happy with. We would highly recommend them....
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Was this helpful? Yes
Jan 10,2014
Minithumbup
Megan
By: 'Stephen'
Jan 10,2014
0 people found
this helpful
The problem was Late payment of monthly rental by a tenant. Megan took immediate action and contacted both the tenant and myself after the due date. The tenant agreed to pay by an specific date. when this did not happen Megan was straight away in ...
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Was this helpful? Yes
Jan 10,2014
Minithumbup
Donna
By: 'Vicki'
Jan 10,2014
0 people found
this helpful
We sold our flat in Westcliff using Reeds. Once we had put our flat on the market we had a lot of viewings and quite a few offers. Donna at Reid\'s was fantastic by giving us great advice and constantly keeping us up to ...
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Was this helpful? Yes
Jan 10,2014
Minithumbup
By: 'steve benson'
Jan 10,2014
0 people found
this helpful
i rented my property a week ago, Reed were very polite and helpful and have retored my faith in estate agents, when i moved in i received a card and a box of chocolates....
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Was this helpful? Yes
Jan 10,2014
Minithumbup
Adam
By: 'Osman Dufailu'
Jan 10,2014
0 people found
this helpful
Communication started with lexi of purple frog which was really helpful she recommended places for me before i got in touch with kelly. Unfortunately we could not complete the deal before christmas break. Christopher and adam reeds were really amazing. They sacrificed their christmas holidays ...
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Was this helpful? Yes
Jan 07,2014
Minithumbup
Adam
Megan
By: 'David'
Jan 07,2014
0 people found
this helpful
I can relax in the knowledge that Reed is dealing with everything in an efficient and reliable manner. Not the normal estate agent!...
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Was this helpful? Yes
Jan 03,2014
Minithumbup
Donna
By: 'Ruth'
Jan 03,2014
0 people found
this helpful
We went to Reed after another agent only managed to get us a couple of viewers in 3 long months. Within 24 hours of going on the market with Reed, Donna Kelly had got us 6 viewers and 4 offers at asking price. We could not have wished for ...
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Was this helpful? Yes
Nov 21,2013
Minithumbdown
Adam
Kelly
By: 'CheatedbyRR'
Nov 21,2013
0 people found
this helpful
If you are considering renting a property from this agency, STAY AWAY. We have just started a one year tenancy in a 2-bed flat in Birmingham and it has been a nightmare from the start. Promised a newly refurbished flat, we found it still with ...
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What agent could do to change your mind?
They could have properly explained the situation, and kept their promises, and contact us rather then leave it to us to have to sort out their terrible service.
Attached Files
Was this helpful? Yes
By: Reed Residential property managment
Dec 27, 2013
View all comments (1)
I have noted your review, the property was let out by another agent and at not stage pior to letting was we informed that their was an issue with this property until you all moved in, i understand that all the issue was dealt with however you property managment team found communication with you extremely difficult , we also personally attended the property and none of the above comments were passed on to the team. Our phone log system has 3 phone calls logged and 18 phone calls out to you and ...
Oct 31,2013
Minithumbdown
By: 'matt'
Oct 31,2013
0 people found
this helpful
the agent was aware that I was unwilling to enter a gazumping (outbidding) situation then still attempted to embroil me in one. This was achieved by telling me an amount to put a further bid in for (had already placed a conservative bid and was ...
read full review
What agent could do to change your mind?
do not employ sharp practice in order to increase your commission, if somebody has placed an offer on a property do not then proceed to show other buyers.
Attached Files
Was this helpful? Yes
By: matt
Jan 05, 2014
View all comments (2)
that was the ground floor flat in west road westcliff on sea, cant recall the door number im afraid ...
Areas covered
  • SS1
  • SS2
  • SS3
  • SS0
  • NG1
  • NG7
  • B29

NAEA ARLA TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 1 6 8 5 1 1 0 0 2

Agent Fees

No fees set.
Last updated at 11:02 AM 30/10/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:02 AM 30/10/2017 by allAgents
No image available Adam
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No image available Kelly
(8)

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(3)

No image available Donna
(4)

No image available Leah
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No image available Alex
(1)

No image available Rosie
(1)

No image available Paul
(1)

No image available Michael
(1)

No image available Brandon
(1)

No image available Solly
(1)

No image available Sky
(1)

No image available Mike
(0)

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