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Redwood Estates

3.9/5, 50 Reviews
78% Recommended

75% sales valuation accuracy

100% letting valuation accuracy

67% sales fee satisfaction

67% letting fee satisfaction

Contact Us
Redwood Estates are an independent Estate Agent offering Residential Sales, Lettings and Property Management in the East & South East London areas. We cover both sides of the river, from Thamesmead up to Greenwich on the South Side, and from The City Airport along to Canary Wharf on the north side.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales75.00%67%£64,000£255,000
Lettings100%67%£750£1,900
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
121128506114
Address

Redwood Estates
9 Gunnery Terrace The Royal ArsenalLondon, Greater London
SE18 6SW
0208 316 8990

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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Redwood Estates Branches (View All 3)
Avoid like the ...

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1 Star Review

By : 'antonio'
Branch : London, Gunnery House
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : SE28

2 Apr 2021
People found this helpful4

Avoid like the plague. We have been almost bankrupt as Redwood was very quick to put us up with expensive waking watch, fire alarms and remediation works. The full package Only, it turned out that we didnt need any of that. Redwood put a very expensive waking watch overnight without informing ... Read Full Review

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By : Redwood Estates

12 Apr 2021

This is a review of a similarly named company that undertakes block management and not a review of Redwood Estates (UK) Ltd which undertakes residential sales and lettings only – and which...


Liars just out to serve ...

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1 Star Review

By : 'Brenda'
Branch : London, Gunnery House
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SE28

5 Nov 2020
People found this helpful2

Just like a few of the reviewers here state, one star is too many for these lying cheating self serving divs like Debbie. If anyone is even THINKING of using these absolute unprofessional twits then I would suggest you think again. I was in the process of trying to purchase a property with Redwood ... Read Full Review

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By : Redwood Estates

5 Nov 2020

Good Afternoon, Please can you let me know which property this is regarding? Please email me on megan@redwoodestates.co.uk and I can look into this issue for you. Thank...


I rented 29a Redbourne Drive ...

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1 Star Review

By : 'Michael'
Branch : London, Gunnery House
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : No
Postcode : SE28

16 Oct 2020
People found this helpful1

I rented 29a Redbourne Drive from Redwood Estates in June of this year. They had on-going issues with tenants taking drugs and causing disturbance with my building. Bexley council confirmed Redwood knew this when renting the property to me. And so they deliberately rented the property to me ... Read Full Review

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Dont use Redwood Estates ...

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1 Star Review

By : 'Courtney'
Branch : London, Gunnery House
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE18

11 Sept 2019
People found this helpful1

Don’t use this agency!! Terrible in all aspects!!!!!!!!! Rude & very unprofessional! Use OpenRent instead, better options & you deal direct with the ... Read Full Review

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By : Debbie Townsend

11 Jan 2020

Good afternoon Courtney, I am sorry to read your review above, please call us to discuss this as I am unsure why you have left this...


Excellant ...

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5 Star Review

By : 'Jon'
Branch : London, 9 Gunnery Terrace The Royal Arsenal
Services : Letting (As a Owner)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SE28

5 Jun 2019
People found this helpful0

As a landlord who bought from Redwood Estates, I received Excellent communication from all the Sales team and then from the Lettings team who found the right Tenant for my property, The Estate management team also do a superb job in looking after the block, 5 stars all ... Read Full Review


Comments on Agent Fees

Excellent value for money, as the saying goes you get what you pay for, and I am more than happy with the service that I pay for.

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Inefficient and ...

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1 Star Review
UserName

By : 'Tenants101'
Branch : London, 9 Gunnery Terrace The Royal Arsenal
Services : Letting (As a Tenant)
Rent PCM : £1900
Would you recommend ? : No
Postcode : SE3

24 Aug 2018
People found this helpful2

Redwood Estate offers a poor and inefficient service to tenants. For 9 months we were left with a gaping hole, over 1 metre, in the living room. This was not addressed at all even after bi-weekly communication from tenants, it wasn't recorded properly by staff at Redwood meaning tenants had to ... Read Full Review


Comments on Agent Fees

Standard in terms of other agencies

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Having used other agents in ...

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5 Star Review
UserName

By : 'Landlordjim'
Branch : London, 9 Gunnery Terrace The Royal Arsenal
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NR2

24 Feb 2018
People found this helpful1

Having used other agents in the past and even let my own properties, why I couldn't have found Matt and his team sooner is a shame because since putting my properties with Redwood estates I've been extremely happy with the service and efficiency. 10/10. Great and careful tenant vetting is ... Read Full Review


Comments on Agent Fees

i consider the costs value for money.

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Sorry but what can I say they ...

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1 Star Review
UserName

UserName

By : 'Jahangir'
Branch : London, 9 Gunnery Terrace The Royal Arsenal
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : No
Postcode : SE28

1 Dec 2017
People found this helpful12

Sorry but what can I say they are shit simple and plain and this is a person who was tenants of this agency for 10years I heard and had it ... Read Full Review

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By : Matthew Leckenby

22 Feb 2018

Dear Amina, I'm very sorry you felt the need to post your comments when this really wasn't needed, you had been great tenants for 10 years and I thank you very much for that, all we asked for was for ...


This is one of the worst ...

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1 Star Review

By : 'Marcel'
Branch : London, Gunnery House
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE28

28 Apr 2017
People found this helpful4

This is one of the worst agency I ever came across in my life. After passing all the references, they would agree in principles to let you the property and provide you the date to come and sign. When you are fully confident of securing a contract and moving the the property, they would call you the ... Read Full Review


Comments on Agent Fees

Fees are really unknown. They would quote you with one fee and then soon as you pay, they would revert back to claiming that there was another fee unquoted but incurred by the landlord. Then they would not release the contract or else until you pay this unquoted fee, coming out of the blue.

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By : Debbie Wright

2 May 2017

Hi. Please call us on 0208 316 8990 to discuss your comments. The 1st issue occurred back in October 2016 and was caused by your landlord having found another tenant herself who was prepared to pay...


Lynn was very helpful ...

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5 Star Review
UserName

By : 'Dom'
Branch : London, 9 Gunnery Terrace The Royal Arsenal
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE28

21 Dec 2016
People found this helpful1

Lynn was very helpful arranging a viewing of a property at very short notice and the purchase went very ... Read Full Review

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Brilliant service all way ...

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5 Star Review
UserName

By : 'Agne'
Branch : London, Gunnery House
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE28

20 Jul 2016
People found this helpful0

Brilliant service all way round! Very good and freguent comunication with the client I would recomend to use Redwood Estates to ... Read Full Review

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Redwood's as a whole have ...

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5 Star Review
UserName

UserName

By : 'Louise'
Branch : London, Gunnery House
Services : Sales (As a Vendor)
Sold price : £64000
Would you recommend ? : Yes
Postcode : SE28

22 Mar 2016
People found this helpful0

Redwood's as a whole have been absolutely fantastic. All the staff have helped me through managing my property as letting agents, searching for buyers as property sellers, dealing with solicitors and selling my property and being such proactive and professional individuals, of which I relied on ... Read Full Review


What agent could do to change your mind?

Very good!


Comments on Agent Fees

Very good!

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We've been renting our ...

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5 Star Review
UserName

By : 'Russell'
Branch : London, Gunnery House
Services : Letting (As a Tenant)
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : SE28

23 Dec 2015
People found this helpful0

We've been renting our property in Thamesmead for almost a year now, with a renewal agreed for February. There have been surprisingly few problems with the house, but when required, Redwood always act promptly and efficiently to resolve any issues, which recently have included a boiler issue that ... Read Full Review


What agent could do to change your mind?

Standard and fair fees paid.


Comments on Agent Fees

Standard and fair fees paid.

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I recently bought a flat ...

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5 Star Review
UserName

By : 'Pete'
Branch : London, 9 Gunnery Terrace The Royal Arsenal
Services : Sales (As a Buyer)
Sold price : £175000
Would you recommend ? : Yes
Postcode : SE28

21 Dec 2015
People found this helpful0

I recently bought a flat through Redwood Estates, dealing with Lynn throughout the process. It was a fairly complex affair, since the flat was joint owned. This entailed much liaison between solicitors, the vendor and Housing Association. Lynn's communication was consistently swift, efficient ... Read Full Review

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I used Redwood Estates in a ...

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5 Star Review
UserName

By : 'Elizabeth'
Branch : London, 9 Gunnery Terrace The Royal Arsenal
Services : Letting (As a Owner)
Sold price : £165000
Rent PCM : £750
Would you recommend ? : Yes
Postcode : SE28

21 Dec 2015
People found this helpful0

I used Redwood Estates in a variety of capacities. As a landlord they handled the letting and management of my property for me and searched for tenants when needed. When I wanted to sell they found me a buyer with ease. They also managed the property in which my flat was situated, In all ... Read Full Review


What agent could do to change your mind?

The fees for both acting as a letting agent and for the sale of my flat was very reasonable.


Comments on Agent Fees

The fees for both acting as a letting agent and for the sale of my flat was very reasonable.

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I used Redwood to purchase a ...

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5 Star Review
UserName

By : 'A'
Branch : London, 9 Gunnery Terrace The Royal Arsenal
Services : Sales (As a Buyer)
Sold price : £255000
Would you recommend ? : Yes
Postcode : SE28

15 Oct 2015
People found this helpful0

I used Redwood to purchase a 2-bed flat near Woolwich. Throughout the process Lynn was flawless in keeping all parties updated on progress and she has seamlessly transitioned to marketing and letting the property. As estates managers for the residential block, Redwood Estates are equally ... Read Full Review

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In general they were ok, ...

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3 Star Review
UserName

By : 'sarkperson'
Branch : London, 9 Gunnery Terrace The Royal Arsenal
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SE28

15 Oct 2015
People found this helpful3

In general they were ok, everything got done but everything could have been done a lot quicker and more efficiently. People don't seem to communicate with each other in the office which resulted in us getting mixed messages and they failed to tell us some fairly vital information. But overall ... Read Full Review

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She was always willing to ...

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4 Star Review

By : 'Kate'
Branch : London, 9 Gunnery Terrace The Royal Arsenal
Services : Letting (As a Tenant)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : SE18

15 Oct 2015
People found this helpful0

She was always willing to help, good attitude, professional, giving promptly response in resolving all our queries giving us good ... Read Full Review

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Kate was very helpful and ...

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5 Star Review

By : 'Julie-Ann'
Branch : London, 9 Gunnery Terrace The Royal Arsenal
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SE3

20 Aug 2015
People found this helpful0

Kate was very helpful and really supportive. This is the forth time I have rented and Kate is by far the best estate agent we have dealt with. She made the entire process a very pleasurable ... Read Full Review

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After explaining my temporary ...

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5 Star Review

By : 'Jason'
Branch : London, 9 Gunnery Terrace The Royal Arsenal
Services : Letting (As a Tenant)
Rent PCM : £775
Would you recommend ? : Yes
Postcode : DA8

6 Aug 2015
People found this helpful0

After explaining my temporary living arrangements to kate, and the fact that I needed a property quickly, she was on the case and pushed everything through very promptly, very professional and excellent service.. ... Read Full Review

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1 - 20 of 50 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Redwood Estates

Regional Awards Won by Redwood Estates

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