Redwood Estates are an independent Estate Agent offering Residential Sales, Lettings and Property Management in the East & South East London areas. We cover both sides of the river, from Thamesmea Read full description...Redwood Estates are an independent Estate Agent offering Residential Sales, Lettings and Property Management in the East & South East London areas. We cover both sides of the river, from Thamesmead up to Greenwich on the South Side, and from The City Airport along to Canary Wharf on the north side.
Feb 24,2018
Minithumbup
By: 'Landlordjim'
Feb 24,2018
0 people found
this helpful
Having used other agents in the past and even let my own properties, why I couldn't have found Matt and his team sooner is a shame because since putting my properties with Redwood estates I've been extremely happy with the service and efficiency. 10/10. ...
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Comment on agent fees
i consider the costs value for money.
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Dec 01,2017
Minithumbdown
By: 'Jahangir'
Dec 01,2017
10 people found
this helpful
Sorry but what can I say they are shit simple and plain and this is a person who was tenants of this agency for 10years I heard and had it all...
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By: Jahangir
Mar 04, 2018
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Matt if I have commented please reply to me not Amina we never spoke and as far as the damp problem in the en suite i sorted that out and I still have invoice from the company I used and at first I can clearly remember you saying that there isn't a damp issue and now you admit that there was and it was from upstairs. if we also had the conversation about spending a hour to paint the place of course I would of but we didn't I was told its all good and needs a general clean up but I spent £230 wi ...
Apr 28,2017
Minithumbdown
By: 'Marcel D'
Apr 28,2017
2 people found
this helpful
This is one of the worst agency I ever came across in my life. After passing all the references, they would agree in principles to let you the property and provide you the date to come and sign. When you are fully confident of securing ...
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Comment on agent fees
Fees are really unknown. They would quote you with one fee and then soon as you pay, they would revert back to claiming that there was another fee unquoted but incurred by the landlord. Then they would not release the contract or else until you pay this unquoted fee, coming out of the blue.
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By: Debbie Wright
May 02, 2017
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Hi. Please call us on 0208 316 8990 to discuss your comments. The 1st issue occurred back in October 2016 and was caused by your landlord having found another tenant herself who was prepared to pay more, we was not aware of this until you were. Secondly ALL of OUR fees are correctly displayed and you are aware of. The fees that you are questioning and have now agreed to pay are fees that your Landlord has directly incurred to change the name that you wish to have added to your Tenancy Agreement ...
Dec 21,2016
Minithumbup
By: 'Dom'
Dec 21,2016
1 people found
this helpful
Lynn was very helpful arranging a viewing of a property at very short notice and the purchase went very smoothly....
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Jul 20,2016
Minithumbup
By: 'Agne'
Jul 20,2016
0 people found
this helpful
Brilliant service all way round! Very good and freguent comunication with the client I would recomend to use Redwood Estates to everyone....
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Mar 22,2016
Minithumbup
By: 'Louise'
Mar 22,2016
0 people found
this helpful
Redwood's as a whole have been absolutely fantastic. All the staff have helped me through managing my property as letting agents, searching for buyers as property sellers, dealing with solicitors and selling my property and being such proactive and professional individuals, of which I relied ...
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Comment on agent fees
Very good!
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Dec 23,2015
Minithumbup
By: 'Russell Pountney'
Dec 23,2015
0 people found
this helpful
We've been renting our property in Thamesmead for almost a year now, with a renewal agreed for February. There have been surprisingly few problems with the house, but when required, Redwood always act promptly and efficiently to resolve any issues, which recently have included a ...
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Comment on agent fees
Standard and fair fees paid.
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Dec 21,2015
Minithumbup
By: 'Elizabeth'
Dec 21,2015
0 people found
this helpful
I used Redwood Estates in a variety of capacities. As a landlord they handled the letting and management of my property for me and searched for tenants when needed. When I wanted to sell they found me a buyer with ease. They also managed the ...
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Comment on agent fees
The fees for both acting as a letting agent and for the sale of my flat was very reasonable.
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Dec 21,2015
Minithumbup
By: 'Pete B-M'
Dec 21,2015
0 people found
this helpful
I recently bought a flat through Redwood Estates, dealing with Lynn throughout the process. It was a fairly complex affair, since the flat was joint owned. This entailed much liaison between solicitors, the vendor and Housing Association. Lynn's communication was consistently swift, efficient and accurate. ...
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Dec 01,2015
Minithumbdown
By: 'David'
Dec 01,2015
4 people found
this helpful
We purchased the property on 2nd October 2015 and signed up for the full management service. Rent up to 12th October was paid to us via our completion statement. At the time of writing, 1st December, Redwood has just forwarded the first rent from the tenant, ...
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By: Matthew Leckenby
Feb 22, 2018
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Dear David, We did have issues with Sandra at his time and she had to be moved on, the business has been trading for 12 years and thankfully is still very strong, I have great staff and the best team since the start in 2005. I'm sorry if we make mistakes which caused you to spend your time writing this, it isn't an easy business dealing with so many properties under management and mistakes do sadly get made, we then do our best to clear everything up. I hope you're well and I which you all the v ...
Oct 15,2015
Minithumbup
By: 'Kate Barton'
Oct 15,2015
0 people found
this helpful
She was always willing to help, good attitude, professional, giving promptly response in resolving all our queries giving us good advices....
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Oct 15,2015
Minithumbup
By: 'sarkperson'
Oct 15,2015
2 people found
this helpful
In general they were ok, everything got done but everything could have been done a lot quicker and more efficiently. People don't seem to communicate with each other in the office which resulted in us getting mixed messages and they failed to tell us some ...
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Oct 15,2015
Minithumbup
By: 'A Gillespie'
Oct 15,2015
0 people found
this helpful
I used Redwood to purchase a 2-bed flat near Woolwich. Throughout the process Lynn was flawless in keeping all parties updated on progress and she has seamlessly transitioned to marketing and letting the property. As estates managers for the residential block, Redwood Estates are equally ...
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Aug 20,2015
Minithumbup
By: 'Julie-Ann'
Aug 20,2015
0 people found
this helpful
Kate was very helpful and really supportive. This is the forth time I have rented and Kate is by far the best estate agent we have dealt with. She made the entire process a very pleasurable one....
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Aug 06,2015
Minithumbup
By: 'Jason harvey'
Aug 06,2015
0 people found
this helpful
After explaining my temporary living arrangements to kate, and the fact that I needed a property quickly, she was on the case and pushed everything through very promptly, very professional and excellent service.. thankyou...
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Jul 01,2015
Minithumbup
By: 'christinabacon'
Jul 01,2015
0 people found
this helpful
When initially looking at the property Kate was able to provide us with a viewing at a time that suited us. She was open and honest about the property and the area. She was also honest about the pricing, fully explained the initial payments that ...
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Comment on agent fees
Fees were made clear from the very beginning.
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Jul 01,2015
Minithumbup
By: 'Jim'
Jul 01,2015
0 people found
this helpful
We cannot speak highly enough of how we were treated by Redwood. Kate was extremely patient and listened carefully to what we were looking for. She consistently went above the call of duty and genuinely seemed to care that we found just the right place ...
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Mar 09,2015
Minithumbup
By: 'Raj'
Mar 09,2015
0 people found
this helpful
As a first-time home buyer, we felt completely at ease throughout the whole process thanks to Lynn. She went above and beyond to answer any questions or concerns we had, and was always very proactive and responsive. If you are looking for an awesome real ...
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Mar 09,2015
Minithumbup
By: 'leahnora pearson'
Mar 09,2015
0 people found
this helpful
Lynne was very professional throughout the selling of my home she reassured and kept me informed at all times on what was happening in the chain,a job well done....
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Mar 05,2015
Minithumbup
By: 'SaraB'
Mar 05,2015
0 people found
this helpful
We have just recently completed the sale of our property and we wanted to express how impressed we were with the service received from Lynn Randall of Redwood Estates. Lynn went above and beyond the service of your standard Estate Agent and she exceeded our ...
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Mar 03,2015
Minithumbup
By: 'Tom Foskett'
Mar 03,2015
0 people found
this helpful
An excellent service from the team at Redwoods, Woolwich Arsenal. Lynn and Hilary were very helpful right from the beginning when we first selected flats in the Woolwich area. The process from selecting, gaining positive reference checks and signing the tenancy agreement has been seamless. ...
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Feb 11,2015
Minithumbdown
By: 'AVOID REDWOOD ESTATES'
Feb 11,2015
5 people found
this helpful
I live in an apartment block that is unfortunately managed (very badly) by Redwood Estates. When this change occurred, I don't know but they are not doing any better than the previous company, Houston Lawrence. The secure underground parking gates kept breaking and there were ...
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What agent could do to change your mind?
I wish I knew what their fees and charges to manage this block are. I have requested this and they won\'t tell me.
Attached Files
Comment on agent fees
I wish I knew what their fees and charges to manage this block are. I have requested this and they won\'t tell me.
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By: Phi
Mar 04, 2015
View all comments (3)
I was looking forward to airing my fustration at the last meeting but I had yet another missed delivery waiting for me at the local post office to collect. By the time I had come back, it was over. Staff there told me they are running out of space to store the parcels because the intercom doesn't work. I saw these parcels for myself and yes they are from my block of flats. Bear in mind this is only the drop off point for one company, Parcelforce. I rely on couriers and use other companies to bot ...
May 27,2014
Minithumbup
By: 'Aiste'
May 27,2014
3 people found
this helpful
I want to to say 'Thank you' to Redwood Estates, especially to Sue Joyeux, Nikki Everest and Matt Leckenby who gave us the best service ever. We\'ve been living in a property for about two years and we never had any problems with them, ...
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Apr 30,2014
Minithumbup
By: 'Aga'
Apr 30,2014
0 people found
this helpful
We found Redwood Estates when we were struggling to rent a house with a pet. nobody wanted even talk to us. Redwood not only manage to get permission from the landlord to move in with our lovely dog but didn\'t ask for ridiculous deposit. ...
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Mar 26,2014
Minithumbup
By: 'David'
Mar 26,2014
0 people found
this helpful
They are very well organised and able to deal with any tenant issues independently. I am pleased with the pricing and the friendliness of the staff. I recommend this letting agency without reservation....
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Mar 19,2014
Minithumbup
By: 'Paul Booth'
Mar 19,2014
0 people found
this helpful
I approached Redwood Estates through a recomendation as I wanted an investment property for the future, Lynn Randall found me a perfect property at a great price in a block on the river in West Thamesmead, the property has been rented everyday with great tenants ...
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Mar 17,2014
Minithumbup
By: 'Nick Seaton'
Mar 17,2014
0 people found
this helpful
I was introduced to Matt 8 years ago as he grew his business wanting to be the \'only Honest estate agent in London\'. I bought two flats through Redwood and they assisted with the solicitors right the way through the sale. Their management of the ...
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Mar 10,2014
Minithumbup
By: 'penny'
Mar 10,2014
0 people found
this helpful
We have used Redwood Estates since April 2007 as our letting agent. From our first contact with them everyone has been courteous, professional, but most importantly, extremely friendly and trustworthy. Every tenant has been thoroughly vetted whilst also providing us with a personal profile so that ...
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Mar 05,2014
Minithumbup
By: 'Emma'
Mar 05,2014
0 people found
this helpful
Redwood Estates renovated our property and subsequently let and now manage it. We were incredibly impressed with their professionalism, speed and quality of their work. Matt couldn\'t have been more helpful from start to finish. We handed over the keys and didn\'t have ...
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Feb 27,2014
Minithumbup
By: 'Peter'
Feb 27,2014
0 people found
this helpful
I have known Matt for seven years since Redwood first started managing my property in Thamesmead. On the rental side, both Nikki and Louise have always been professional and efficient. I have recently been dealing with Redwood's sales team and I am very please with ...
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From Landlords From Tenants From Vendors From Buyers Other
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Office 1
13 Cumberland House Erebus Drive, London SE28 0GE
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Office 2
Gunnery House, London SE18 6SA
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Office 3
9 Gunnery Terrace The Royal Arsenal, London SE18 6SW
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