• claim your profile
    Alastair Macdonald
  • claim your profile
    R Campbell
No description available.

103 West Regent Street
City Centre,Glasgow
City of Glasgow
G2 2DQ
0141 332 9041

 
Website not available Properties for sale
Properties for rent
Oct 19,2017
Minithumbdown
By: 'Henry'
Oct 19,2017
0 people found
this helpful
I live in a Perthshire property factored by Redpath Bruce. I have nothing to say other than the reviewer "Mark" describes my experience exactly. It's appalling......
read full review
Comment on agent fees
Fees are reasonable due to communal property.
Was this helpful? Yes
Oct 18,2017
Minithumbdown
By: 'Sham'
Oct 18,2017
0 people found
this helpful
To describe this company is simple - no pros and all cons. 3 years ago he was advised of a minor defect and the work has still not been carried out. As the affected area has become worse I estimate the price has increased by 350% approx. The excuses you get from him (when you do get him) leave you scratching your head as they are unbelievable. It took over 8 months for an essential repair (water pouring down from gutter as pipe had been blown down) to finally get done. New resident was ...
read full review
Comment on agent fees
Poor - they increase their management fee but the "service" they provide is nothing out of ten (and getting worse).
Was this helpful? Yes
Mar 21,2017
Minithumbdown
By: 'CAM'
Mar 21,2017
3 people found
this helpful
In my experience this company falls very far short of any kind of acceptable professional standard. Their written communication is appalling, and appears designed to be unclear, and they do very little for the fees. I had a leak - clearly coming from the flat above, which they also manage - which took over 6 weeks to fix, during which we had water running down the bedroom walls. Recently they informed us that they've failed to collect fees from other flats in the block, and that we're liable ...
read full review
Comment on agent fees
Very high, particularly for t awful service - £200 monthly for a two-bed flat in a modern block.
Was this helpful? Yes
Jan 13,2017
Minithumbdown
By: 'Mark'
Jan 13,2017
8 people found
this helpful
Inept, lazy, uncommunicative, & absent are 4 words that spring to mind when I think about this company. They managed a development in Edinburgh (from Glasgow) where I own a flat for just over 10 years and all of us owners have just terminated their contract. They sit back in Glasgow collecting fees with absolutely no attempt over the years to proactively contact owners to arrange meetings (never mind them even inspecting the developments once in a while!). On more than one occasion I have...
read full review
Comment on agent fees
Extremely bad value for money!
Was this helpful? Yes
Jan 13,2017
Minithumbdown
By: 'John'
Jan 13,2017
3 people found
this helpful
Incompetent and company are verging on * behaviour. I have instructed a lawyer to review charges they have levied as a factor and work they have claimed has been done that blatantly hasn't or is nothing like they have charged for. DO NOT consider this company to act as factors for your building. When you do pay for work in advance (eg roof repairs) they will hold onto it for at least 6 months before anything happens. When it is done the job completed bears no resemblance to the quote the...
read full review
Comment on agent fees
Atrocious
Was this helpful? Yes
Jun 22,2016
Minithumbdown
By: 'Fed up'
Jun 22,2016
4 people found
this helpful
Unreliable. Water pouring into flat for months before even temporary roof repair done. Not responding to communication, unable to take calls, not returning calls. Misleading information given regarding surveys - was told a survey for a new roof had been done and they are awaiting report, but in fact over a month later I have been informed the survey has not yet been done....
read full review
What agent could do to change your mind?
Seem happy to ignore problems and repairs required, but are very quick to send out their invoices. They charge extra fees for having to deal with problems/repairs; in my opinion, dealing with these problems is part of their job, for which they are already paid.
Attached Files
Comment on agent fees
Seem happy to ignore problems and repairs required, but are very quick to send out their invoices. They charge extra fees for having to deal with problems/repairs; in my opinion, dealing with these problems is part of their job, for which they are already paid.
Was this helpful? Yes
Jan 19,2015
Minithumbdown
By: 'Mrs bothered'
Jan 19,2015
4 people found
this helpful
Generally the issue is mainly due to the way she speaks to people. I have had 2 other people complain about her condescending tone & abruptness when you try to resolve an issue with her. It is almost as if She is constantly having a bad day & takes it out on certain people or she genuinely has a problem with foreigners. She needs to treat me like a customer because ultimately my rent pays her salary. She is a rude individual who should work with bricks not people. This is a problem that...
read full review
What agent could do to change your mind?
Just be polite.
Attached Files
Was this helpful? Yes
Dec 10,2014
Minithumbdown
R Campbell
By: 'Ant'
Dec 10,2014
4 people found
this helpful
Unexpected fees, long waits for repairs, inability to contact when required, vague responses to specific questions. Everyone I speak to in our property has lost faith in the ability of Redpath Bruce to factor our property and we all question that they are working in our best interests and not their own....
read full review
Was this helpful? Yes
Oct 21,2014
Minithumbdown
Alastair Macdonald
By: 'Soggy tenant'
Oct 21,2014
3 people found
this helpful
Where to start? Failure to respond to communication, failure to arrange essential works despite constant badgering from tenants and owners. Eventually owners arrange and pay for works themselves and still get charged for "a service" No maintenance or inspection visits. They are sending bills for doing absolutely nothing other than have there name down as the property factor. Sickening behaviour....
read full review
What agent could do to change your mind?
Our named contact could be fired or moved to another department for retraining and a competent member of staff could take over.
Attached Files
Comment on agent fees
Fees should be relative to service provided. We are getting NO service so why are we being billed for fees.
Was this helpful? Yes
Areas covered



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 0 1 0 0 0 0 0 7

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Redpath Bruce

Individual Branch Awards

Alastair Macdonald - upload your photo Alastair Macdonald
1 reviews

About Alastair No description set View full profile
R Campbell - upload your photo R Campbell
1 reviews

About R No description set View full profile

Firm Widgets

My widgets

Opening hours




.

Find the Best Agent to
Buy, Sell or Rent Property