Redlet

STAY CLEAR OF THIS COMPANY My daughter moved in and it was disgusting!!! Too many things to list but we emailed them immediately to list all the issues with photos. It was mice infested and they sent someone round once and then no follow up and did not fill in the hole where they came in so it got ... Read Full Review

Unacceptable behaviour from every step of the way. When we first moved in we were charged with the mounths we werent going to stay due to it being student accomerdation we moved in september had to start paying from july. When we did move in the place was in a horrible state were they had to hire ... Read Full Review

Past tenants beware! They’re currently on a money chasing wave making up charges for stuff for ‘historic debt’ - they tried to charge us for cleaning and broken garden furniture that on their inventory documentation was already broken. We moved out 2 years ago! Taking ... Read Full Review

If I could give them a zero I would - do not go with them. The house had not been cleaned when we moved in and is infested with Mice and they refuse to do anything about this and said its the tenants problem. This property was minging when we moved in and we complained and they did nothing about ... Read Full Review

The absolute worst experience with a letting company ever. They were useless at fixing things. For example, the shower didn’t work properly at the beginning, which they said was something they couldn’t fix. Not to mention our boiler was leaking in late November and it took them ... Read Full Review

The worst Lettings agency I’ve ever known/come across. They’re extremely rude, unprofessional and they are out to rip students off regardless of how they do it. My friends and I rented a property with them September 2019 - 2020 and when we first moved it we had no curtains, ... Read Full Review

WORST HOUSING AGENCY IN CANTERBURY 80% if students in CCCU have experienced nothing but rudeness and unprofessional work, if you are a first year DO NOT USE THEM YOU WILL WILL WILL REGRET IT THEY ARE NOT STUDENT FRIENDLY OR A SUCCESSFUL BUSINESSES they let me and my house mates last year move in to ... Read Full Review

My son has been renting a property with other students. A direct debit was set up to collect monthly payments but Redlet failed to collect the correct payments each month. By doing so they allowed my son to get in to rent arrears in excess of £700.00. Redlet admitted that their own staff ... Read Full Review

Having already lived in three student properties previously, I was well aware of the 'horrors' of student housing and agents. However, from day 1 Redlet were kind and courteous, solved any problems we had moving in immediately (problems which were not the fault of the agent) and ... Read Full Review

Me and my group decided to pair up with this agency for our final year of studies, a move for the awful and barbaric student letting agency. In retrospect an average letting agency for the area (which is not hard given what is available). I will say that when trying to resolve an issue over the ... Read Full Review

We were very impressed with the efficient and professional service received from Ed Firmin and would have no hesitation in recommending ... Read Full Review

I am a first time landlord. I interviewed exhaustively for a letting agent and Ed is the only firm I felt comfortable with. I think the man on the street is often enticed into dealing with the larger agencies in a belief that status somehow confers trustworthiness. That I can assure you is an ... Read Full Review

Excellent service. We viewed the house and had moved in within 8 days. All parties we spoke to we're very professional and returned calls very quickly. Would definitely ... Read Full Review

Red Let under Ed Firmin is a small, well run business. The management style is businesslike, efficient and understanding. As Landlords we have been very impressed with the company. Paperwork is dealt with efficiently and speedily and the property management style is businesslike and beneficial ... Read Full Review

RedLet have been managing my property for a number of years now and the service has never been short of excellent and professional. The property has never been without a tenant for more than a few weeks. We use the "full service" which is excellent value for money and gives us the peace ... Read Full Review

We chose Redlet because of their reasonable charges and went for the full monthly management option. Ed found us a suitable tenant quickly and accompanied all viewings. It is early days but so far Ed has done everything required quickly and efficiently, he has kept us informed at all times and paid ... Read Full Review

Tenants just moved into my property having been let by Ed and his team at Redlet. Really impressed with the service, all the hard work and the extra mile that Ed goes to in ensuring my property was seen at its full potential - thank you again Ed for all your hard work, it is so very much ... Read Full Review

The agent was very understanding he listened to our needs and the importance in finding the right tenant. Have complete trust and would recommend to any prospective landlord. Communication was quick and ... Read Full Review

Ed is friendly, efficient and professional. I am going travelling for 6 months and feel happy that I have the right person managing my property. When I initially looked into different agencies, I found that the larger companies were quite pushy and clearly driven by money, rather than a good ... Read Full Review