“I wish they were better .. a LOT better. Thei......”
Share on :
1 Star Review
Oct 31,2023
Elspie
By:
'Trumpton'
Oct 31,2023
Branch: Portland, 89-91 Fortuneswell
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DT4
Branch: Portland, 89-91 Fortuneswell
Lettings (as a Tenant)
Postcode: DT4
1people found this helpful
I wish they were better .. a LOT better. Their professionalism and how they treat people is truly disgusting. They make huge assumptions about you personally (and about your personal life), making unprofessional mistakes all over the place but blaming you, and they do not care ... read full review
Awful company.
Treat renters with contempt and disrespect.
I resided in a flat full of mould and damp and it transpired that they had neglected to do recommended anti-damp and mould proofing work. They just painted over the damp areas, which then flaked off.
They ... read full review
O isnt low enough they are absolutely disgraceful especially elspie they are lowest of the low they don't care about the tenants, landlords or properties only money, when viewing a disgusting flat the man sat on the kitchen counter swinging his legs doing nothing when ... read full review
“Dreadful company … avoid avoid avoid . Rented......”
Share on :
1 Star Review
Oct 09,2022
Elspie
By:
'Grey'
Oct 09,2022
Branch: Portland, 89-91 Fortuneswell
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DT4
Branch: Portland, 89-91 Fortuneswell
Lettings (as a Tenant)
Postcode: DT4
1people found this helpful
Dreadful company … avoid avoid avoid . Rented from them and never before have I experienced such an unprofessional company to deal with . Had to fight for my deposit to be returned at the end of the tenancy for several months . Lots of emails and phone calls ... read full review
Branch: Portland, 89-91 Fortuneswell
Services: They manage our building
Would you recommend?: No
Postcode: DT4
Branch: Portland, 89-91 Fortuneswell
They manage our building
Postcode: DT4
3people found this helpful
Reading all these reviews just confirms we are not the only ones to experience the horrific behaviour of Red House Estate Agents. They currently manage the apartment above us for Blacknoll Limited ( has the attitude of, " if they pay the rent, they can do what ... read full review
Absolutely awful customer service, the so called Director is so rude! no way to run a business. Never see the same member of staff in the office, every time I ask for someone on the phone i am told they have left!... read full review
“We live below a property of theirs. Tenants a......”
Share on :
1 Star Review
Dec 15,2021
Elspie
By:
'Abbey'
Dec 15,2021
Branch: Portland, 89-91 Fortuneswell
Services: They manage our building
Would you recommend?: No
Postcode: DT4
Branch: Portland, 89-91 Fortuneswell
They manage our building
Postcode: DT4
1people found this helpful
We live below a property of theirs. Tenants are threatening and antisocial but Redhouse will not act!!!!! This has been going on for years, Redhouse ignore it all and become aggressive when we complain. Ian Munro-Price and his wife Elspie are particularly aggressive.... read full review
“Very poor customer service wouldn’t recommend!!!!!...”
Share on :
1 Star Review
Nov 14,2021
By:
'Lynda'
Nov 14,2021
Branch: Portland, 89-91 Fortuneswell
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: DT5
Branch: Portland, 89-91 Fortuneswell
Sales (as a Vendor)
Postcode: DT5
1people found this helpful
Very hard to get someone to speak to, they never call you back.
Sold a beach hut and they admitted to not wanting to explain how it works buying a beach hut to people as they didn’t have time so wouldn’t show them ... read full review
Awful, awful people. Do not ever use them, they think they're something else. Wish I could give no stars, they do not deserve even one. Not professional, and they lie.... read full review
Unhelpful, unfriendly, not taking seriouse offers , not even open for negotioation got told not got a chance , im 52 in a good position with cash !!!!!... read full review
Branch: Portland, 89-91 Fortuneswell
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DT4
Branch: Portland, 89-91 Fortuneswell
Lettings (as a Tenant)
Postcode: DT4
2people found this helpful
I've dealt with several letting agents both as a landlord and tenant and these are the worst by a mile. Totally unprofessional outfit. Avoid... read full review
Branch: Portland, 89-91 Fortuneswell
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DT5
Branch: Portland, 89-91 Fortuneswell
Lettings (as a Tenant)
Postcode: DT5
1people found this helpful
Pro's : The property itself is lovely, very happy with that and the location.
Cons : Poor communication and making assumptions based on implied scenario's.
Had some initial issues with pricing for the tenancy, what I agreed and what RH heard were two different things. Emails regarding ... read full review
Having been a tenant with Redhouse for over a year now, I can't fault them in the slightest. They actually recommended my current house when I didn't like the property I originally viewed!
Fast and swift referencing process, and was in within a month of ... read full review
Comment on agent fees
Agents fees are standard where ever you go. Especially in renting. Can't complain, just accept it and move on.
“After renting from Redhouse Estate agents for over three years ......”
Share on :
5 Star Review
Jul 13,2017
Elspie
By:
'Charlie'
Jul 13,2017
Branch: Portland, 89-91 Fortuneswell
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DT51
Branch: Portland, 89-91 Fortuneswell
Lettings (as a Tenant)
Postcode: DT51
0people found this helpful
After renting from Redhouse Estate agents for over three years I would say these agents have always been fair to me for any problems I have had with my home, if I have ever needed assistance out of working ours they have always answered there ... read full review
Comment on agent fees
The Fee's are fair as you don't have to pay for a check in rcheck out of your property that other agents in the area do.
“View my cooker on facebook Lisa Perkins. Accommodation poor standard ......”
Share on :
1 Star Review
May 02,2017
By:
'Lisa'
May 02,2017
Branch: Portland, 89-91 Fortuneswell
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DT5
Branch: Portland, 89-91 Fortuneswell
Lettings (as a Tenant)
Postcode: DT5
3people found this helpful
View my cooker on facebook Lisa Perkins. Accommodation poor standard and dirty. Want out immediatley. Too many things to fix to bring it up to a basic standard of living
Rust in food cupboards, cardboard like carpet, free accupuncture if u walk round with no ... read full review
View all comments
(3)
Excellent agent, lovely staff! Found me great tenants amd looked after my property for 2 years without any problems. Thank you! ...
“The agent called me, all of the information they had ......”
Share on :
1 Star Review
Oct 23,2015
By:
'Unhappy'
Oct 23,2015
Branch: Portland, 89-91 Fortuneswell
Services: Lettings (Prospective customer)
Rent PCM: £600 Would you recommend?: No
Postcode: DT5
The agent called me, all of the information they had for me, my name, the property was incorrect, they raised their voice and almost shouted at me.
When I questioned why they were calling me again, as I had spoken to them earlier to arrange ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Awards won by Red House Estate Agents
Regional Awards won by Red House Estate Agents
Individual Branch Awards
Subscribe Agent
Insert your details below to receive a text or email update when Red House Estate Agents receive new reviews